UI/UX Designer

Anahad Pharma is Mumbai's fastest-growing distributor of pharmaceutical products, working as direct stockists for most MNC Pharma companies. We cater to over 2000 pharmacies and are continually expanding.

Position Overview:

The Executive Assistant to the Managing Director (MD) will be a vital support role, ensuring the smooth functioning of the MD’s day-to-day operations. This individual will manage the MD’s calendar, assist in project management, handle communication, coordinate meetings and travel arrangements, and provide general administrative support. A key aspect of this role is maintaining confidentiality and managing tasks with attention to detail.

Inside Sales Executive - Lead Generation

Summary:

Passionate and energetic inside sales personnel who can connect and engage with leads via outbound calls, set up appointments and communicate the company's brand identity.

2 years of inside calling experience around IT hardware and software sales

Identify prospects grow and manage sales pipeline to achieve targets

Coordinate software demos and service presentations with prospects and the internal business development team.

Experience in market research, data mining and cold calling.

Generate new potential clients through cold calling, and social media platforms.

Communicating with the Organization heads and scheduling the appointments for product demos.

Self-motivated, and able to work independently and as a member of a remote team.

Proven ability to build and manage a sales pipeline and achieve targets

Market Research to identify new markets and prospects.

Excellent communication skills (presentation, verbal, and written)

Demonstrated expertise in building and maintaining client relationships

Good convincing ability and confident personality.

Data-driven approach towards the sales process.

Full understanding of the sales process from database generation to fixing the appointments.

Min 1 year of relevant experience in software/hardware sales

Strong communication and presentation skills.

Knowledge of lead generation and email hunting.

Excellent knowledge of search engines, web analytics and business research tools.

Adequate knowledge of data collection methods.

Strong analytical and critical thinking.

Good working knowledge of MS Word and Excel

Responsibilities

Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails

Prospect call preparation including company background research and other pertinent lead information

Identify customer's buying trends and provide reports to management

Location: Mumbai & Nashik

Job Types: Full-time, Permanent, Temporary

Requirements:

• Bachelor’s degree in computer science, computer engineering or similar.
• Previous work experience as an AngularJS developer.
• Proficient in CSS, HTML, and writing cross-browser compatible code.
• Experience using JavaScript building tools like Gulp or Grunt.
• Knowledge of JavaScript MV-VM/MVC frameworks including AngluarJS.
• Technical lead skills. Can handle a team or independent technical delivery
• Proven experience implementing front-end and back-end JavaScript applications.
• Excellent communication skills.
• Critical thinker and good problem-solver.

• 0 to 1 year of experience into Patient relationship & management
• Patient records management.
• Assist in Medical Billing
• Assist patient relatives from admission to discharge process.
• Collect feedback during patient discharge.
• Assist in daily operations & HR functions.
• Good command of the local language is essential, both written and verbal

Hello,

Greetings for the day !!!

We are hiring "Technical Support L1 - AD & Exchange" for one of the international MNC specialized into Hardware & Networking based @ Mumbai!!!

Position: Technical Support L1 - AD & Exchange

Employment Mode: Contract to hire (Full time opportunity)

Work Mode: Work from office

Shift: 24*7 Rotational Shift

Location: 

Mumbai - Andheri

Role:  Customer Service Representative

Job type: Full time 

Role type: Operations / Call center

Location: Mumbai

Functional Area:   Need to attend and make Inbound and outbound calls and maintain the service quality.

About the role: 

We are looking for a Customer Service Representative, or CSR, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

You will be responsible for -  

• Manage incoming phone calls from the Company’s Customer Service number
• Generate sales leads if needed for equipment upsells and trade-ins
• Understand and document Customers’ needs in order to help them with a resolution for their call and enter the same in a CRM system
• Provide accurate, valid and complete information by using the right methods / tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers

Requirements –

• All candidates must be proficient with the English as the primary language of communication with Hindi as a second language
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity working with Customer Relationship Management (CRM) systems and practices
• Customer orientation and ability to adapt/respond to unscripted scenarios that may come up
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Qualification & Experience: 

• Any Graduate or Post Graduate or HSC
• 1 Year of Professional Experience.

Great to have’s: Must have skills or competencies.

• Strong written and verbal communication skills
• A basic understanding of mobile phones and computers (Apple)
• Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps flowing in rapidly and the world is constantly changing

What we offer you? 

• An open minded, collaborative culture of enthusiastic technologists.
• Getting to work with our clients and be part of the next level evolution.

About Andesoft Consulting: 

Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit Sectors.

Company Profile: http://www.andesoftconsulting.com

• Developing new user-facing features using React.js.
• Build reusable components and front-end libraries for future use.
• Translate designs and wireframes into high-quality code.
• Optimize components for maximum performance across a vast array of web-capable devices and browsers.
• Design a modern highly responsive web-based user interface.

Skills and Competencies;

• Bachelor's degree in computer science preferred.
• 3-5 years of demonstrated experience.
• Good knowledge of HTML5, CSS3.
• Strong proficiency in Javascript.
• Strong working knowledge of React JS and web apps.
• Good working experience using API in UI development.
• Should be able to do responsive design and cross-browser compatibility.
• Willingness to experiment and take complete responsibility for projects.
• Work independently and remote, with excellent follow-up, time management, and organization skills.
• Any additional knowledge of/familiarity with programming, in general, would be a great added bonus.
• Knowledge of Jira/confluence.
• Familiarity with code versioning tools such as Git.
• A team player with a problem-solving aptitude.
• Fluent in a second language preferred, good level of verbal English required.