Product Design Head

Role Summary:

We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction in a fast-paced trading environment.

Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.

Required Skills & Qualifications:

• Bachelor's degree in computer science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

Nice to Have:

• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.

• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.

• Knowledge of scripting (Shell/Python) and basic networking is a plus.

• Familiarity with cloud environments (AWS/Azure) and monitoring tools.

Why Join Us?

• Be part of a team supporting mission-critical systems in real-time.

• Work in a high-energy, tech-driven environment.

• Opportunities to grow into domain/tech leadership roles.

• Competitive salary and benefits, health coverage, and employee wellness programs.

About the role:

One2N is a technical consulting company focused on SRE, DevOps, and backend engineering. We work with funded startups and large enterprises.

We are hiring someone to help us grow through relationships. You will work directly with our founders, go through our existing network, and start conversations with the right people. Over time, you will take ownership of this function.

We are currently looking for a candidate who can join quickly.

What you will do:

Warm outreach via existing network

• Go through our Linkedln connections and build a list of relevant people - for example, Series B CTOs working in fintech or AI/ML.
• Write outreach messages that start a real conversation, not a sales pitch. We will work together on these early on.
• Track responses, follow up, and set up conversations.
• Attend regular sync-ups to review what is working and plan the next set of outreach.

Relationship building

• Focus on understanding what problems people are solving before positioning any kind of help.
• Warm up connections through consistent touchpoints, e.g LinkedIn, email, and events.
• Work with us to identify relevant conferences and events, and coordinate attendance.

Ownership over time

• Get trained on how we communicate and what we look for in a potential client.
• Gradually take over day-to-day LinkedIn activity for business development.
• Come with your own ideas. Suggest angles, experiment with outreach approaches, and share what you are learning.

What we are looking for :

Must have

• 2 to 4 years of experience in inside sales, business development, or a related role.
• Strong written communication skills - crisp, precise, and comfortable adapting tone depending on who you’re writing to.
• Some awareness of the tech industry - you don’t need to be an engineer, but you should understand concepts like startup funding stages and why roles like CTOs care about DevOps and reliability.
• Active on social media, especially Linkedln, and comfortable using it for professional networking.
• Someone who takes initiative - you spot an angle, try it, and communicate what you’re doing.

Good to have

• Familiarity with or experience using LinkedIn Sales Navigator for identifying and engaging with potential prospects.
• MBA in Sales or Marketing from a reputed institution.
• Engineering background (even partial), which helps in understanding what we sell and who we sell to.
• Prior experience at a tech services or SaaS company.

What this is not :

We are not looking for someone who runs cold email campaigns or mass outreach sequences. The focus here is on building meaningful conversations using our existing network, credibility, and relationships.

How we will work together

Initially, you will spend 30-60 minutes daily with our founders reviewing outreach, understanding context, and figuring out what works. Over time, as you get calibrated, you will start driving this independently. Identifying prospects, setting up meetings, and expanding the reach through thoughtful engagement.

Vacancy for Teaching profile at IT training institute.

Technobrilliant Learning solutions is hiring an "IT faculty member" for IT Training & Skill Development center.

Position available:

1) FULLSTACK JAVA/PYTHON FACULTY

Mode of job: offline( onsite)

Location: Shivaji Nagar, Pune & KK Market (Katraj) Pune,

Experience : 2+ years for software testing & full-stack

5+ years for Salesforce.

Type: Full-time & Part-time

Salary: Depends on experience & interview.

Website: www.technobrilliant.com

Job Title: Junior Business Analyst with Project Coordination Experience

Key Responsibilities:

• Analyze business processes, gather and document requirements, and provide solutions to improve efficiency.
• Assist in project planning, scheduling, and resource management.
• Coordinate project activities, timelines, and communication between teams.
• Support project managers in monitoring project progress, identifying risks, and ensuring project goals are met.
• Create and maintain project documentation, including business requirements, project plans, and status reports.
• Collaborate with stakeholders to ensure alignment between business goals and project deliverables.
• Assist with testing and validation of solutions to ensure they meet business needs.

https://www.ynos.in/" target="_blank">YNOS is a next-generation funded startup founded by IIT Madras faculty and incubated at IIT Madras Incubation Cell. It is a digital platform for Entrepreneurs, Investors, Innovators and Eco-system enablers, providing actionable insights on the startup and investment landscape in India. We are passionate about solving tough problems using technology and data, making a difference

The Opening
We are presently seeking for our next enthusiastic, talented, and driven Python Backend Engineer to start right away. We'd want you to

• Be excited about building a next-generation intelligence platform
• Possess a can-do attitude and be open to new challenges
• Value working with a great team - self-assured, creative, and insightful individuals who work together to achieve amazing things
• Be willing to explore, learn, and contribute new ideas to the platform, thereby improving it
• Be high on self-belief and enthusiasm to work in a startup culture - small team, fast-paced work environment

As the Python Backend Engineer in https://www.ynos.in/" target="_blank">YNOS, you will

• Create reusable optimised code and libraries
• Deploy task management systems and automate routine tasks
• Build performant apps that adhere to the best practices, therefore increasing latency, performance, and scalability
• Improve the existing codebase while reducing technical debt
• Take charge of all elements of the application, including architecture, quality, and efficiency

• Proficient understanding of Python language
• Expertise in developing web apps and APIs using Python frameworks like Flask with an overall grasp of client-server interactions
• Familiarity with task management systems and process automation
• Comfortable with using Command Line and Linux systems
• Experience and understanding of version control systems like git, svn, etc
• Knowledge of NoSQL databases such as MongoDB

Good to have

• Expertise in other backend frameworks viz. Django, NodeJS, Go, Rust etc
• Knowledge of data-modelling, data-wrangling & data-mining techniques
• Experience with data visualisation tools & libraries such as Plotly, Seaborn etc
• Exposure to Statistical and Machine Learning (ML) techniques, particularly in the field of Natural Language Processing (NLP)
• Familiarity with front-end tools & frameworks such as HTML, CSS, JS, React, Vue, and others

Work location, Job type & Salary

• Our office is located at https://respark.iitm.ac.in/" target="_blank">IIT Madras Research Park, Chennai, Tamil Nadu, surrounded by the beautiful IITM Campus!
• This is a full-time position and we’d like you to relocate to Chennai
• Expected salary range ₹6L - ₹8L per annum

JD for Salesforce Developer

Must-Have:

• 5 years of experience in Salesforce

• 2+ years of experience in Salesforce Vlocity

• Experience working with Lightning org is a must.

• Should be able to perform with minimal guidance from Lead developers.

• Should be able to guide their offshore peers when needed.

Preferred:

• Preferably candidates who have Salesforce CPQ and CLM

• Preferably candidates who have experience with Salesforce Sales Cloud

• Preferably candidates who have experience with integration between Salesforce and external systems.

• Preferably candidates having experience in the energy industry.

• Preferably candidates who have at least 1 Salesforce certification.

• Experience with other technologies such as .NET, MuleSoft, MS SQL Server, and Oracle is a plus.

• Experience working with digital signature applications like Sertifi, DocuSign, etc.

• Experience working on applications that connect to credit bureaus such as Equifax, Experian, etc.

Experience in the Energy and Utilities domain

Proficiency in APEX and Vlocity

Good understanding of SQL Server and ability to write strong SQL and stored procedures (nice to have)

Ability to work independently as well as part of a team

Responsibilities:

Design and develop solutions on the Salesforce platform to meet the needs of the Energy and Utilities business

Collaborate with cross-functional teams to gather requirements and provide technical guidance

Enhance and maintain existing Salesforce applications, including debugging and troubleshooting issues

Write clean, efficient, and well-documented code that adheres to best practices

Continuously improve technical skills and stay up-to-date with the latest Salesforce developments and best practices

Job Type- Full Time

Exp- 05 years

Location- Hyderabad (WFH) ( For meetings need to attend office)

• Create an inspiring team environment with an open communication culture
• Set clear team goals
• Delegate tasks and set deadlines
• Oversee day-to-day operation
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members’ feedback and resolve any issues or conflicts
• Recognize high performance and reward accomplishments
• Encourage creativity and risk-taking
• Suggest and organize team building activities
• Responsible for distributing information to team members and stakeholders
  
• Coordinates operation strategies and activities to ensure the provision of outstanding customer service while adhering to regulatory and company guidelines
  
• Address customer concerns in reference to products, services rendered or employee interactions
  
• Train new employees on company standards and procedures, from how to handle a negative customer experience to how to properly interact with clients

•  Very strong hands on experience of web and mobile technologies: - HTML JavaScript,
• HTML5/CSS3,
• 5 + years of UI Development Experience using JavaScript Frameworks
• 3+ years of Angular Development Experience
•  Has implemented coding patterns and built UI framework
•  Deep knowledge of AngularJS practices and commonly used modules based on extensive
• work experience
•  Thorough understanding of the responsibilities of the platform, database, API, caching
• layer, proxies, and other web services used in the system
•  Creating custom, general use modules and components which extend the elements and
• modules of core AngularJS
• Creating configuration, build, and test scripts for Continuous Integration environments
•  Cooperating with the back-end developer in the process of building the RESTful API
•  Cross browsers support/experience and knowledge of DOM manipulation on different
• browsers
•  Performance enhancements on web page load and execution
• Use responsive web design to create applications that automatically conform to multiple
• screen sizes/devices.
• Reach at 91 084 76 999