Senior Cloud Engineer

Key Responsibilities:

Design, develop, and optimize scalable data pipelines and ETL processes.

Work with large datasets using GCP services like BigQuery, Dataflow, and Cloud Storage.

Implement real-time data streaming and processing solutions using Pub/Sub and Dataproc.

Collaborate with cross-functional teams to ensure data quality and governance.

Technical Requirements:

4+ years of experience in Data Engineering.

Strong expertise in GCP services like Workflow,tensorflow, Dataproc, and Cloud Storage.

Proficiency in SQL and programming languages such as Python or Java

.Experience in designing and implementing data pipelines

and working with real-time data processing.

Familiarity with CI/CD pipelines and cloud security best practices.

Role & Responsibilities

We're seeking an exceptional design leader to manage and guide a team of talented multidisciplinary designers in one of the fastest growing tech startups of the nation to drive it towards becoming the best design team in the industry.

Roles and Responsibilities:

Manage the team and the work-

Own a team of multi-disciplinary designers consisting of product designers, visual designers, visual communication designers and researchers.

Along with the design leads, manage various design projects and their priorities.

Help the team in resolving blockers. Ensure the output meets business goals,

deadlines and the quality bar.

Shape up product direction and drive design-led projects-

Take part in ideation, planning and prioritization of our diverse range of products & features keeping the short and long-term goals of the organization in mind.

Find out new directions that we can take in our quest to make payments and finance easy and accessible to all.

Strategise, prioritize and drive design-led projects. Also, help to extend the existing design systems and build new ones.

Mentor, Guide and Lead the Team-

You will be responsible for the growth of the team. Help them grow their soft and hard skills. Help them define their career paths, identify opportunities and level up to do the best work of their lives.

Raise the Bar-

● You will set the bar high. You know what quality looks like and how to help product teams ship at that quality with minimal impact on velocity.

Drive and improve the design process-

Iterate upon and improve the design processes to introduce the best practices within the team. Bring in users to the center of the process and encourage design decisions to be backed by user-behavior and data.

Create frameworks and guidelines for the team to deliver better and faster.

Conduct design reviews and status meetings. Facilitate design sprints, workshops, brainstorming sessions.

Prioritize research and design improvement opportunities in a fast-paced, rapidly changing environment.

Share engineering principles to guide

Jd

Strong senior Dialer Manager Profile

Mandatory (Experience 1): Must have 8+ years of core dialer operations, Outbound Campaign Management, or Contact Center Technology

Mandatory (Experience 2): Must have experience in dialer strategy design, not just daily execution

Mandatory (Experience 3): Must have experience in evaluating and optimizing dialer performance metrics like Connect %, RPC %, Drop %, Idle %, Agent Efficiency, and SLAs

Mandatory (Experience 4): Must have exposure to dialer performance tuning, campaign throttling, and system configuration changes.

Mandatory (Experience 5): Must have hands-on experience in outbound campaign creation, list uploads, pacing changes, and real-time monitoring.

Mandatory (Experience 6): Must have strong understanding of compliance frameworks — DND, TCPA, Time-band rules, NDNC, Regulatory Audit Compliance.

Mandatory (Experience 7): Must be capable of end-to-end troubleshooting — call flow breaks, API failures, routing issues, list failure analysis.

Mandatory (Team Lead): Must have 2+ years of experience in leading a team of dialer analysts / RTAs, agents etc

Mandatory (Collaboration): Must have experience in working with WFM, Ops Heads, MIS, Risk, and Technology teams

Mandatory (Functional Requirement): Must be able to work with Ops and lead daily dialer execution independently

Process: - International Insurance Outbound Voice Process

Experience: - 0 to 2 years

Pay Scale: - 18k to 25k

Interview Timing: - 3 pm to 10 pm

Location: - office no 409, 4th floor, 93 Avenue Mall, Fatima Nagar, Pune

Qualifications:

1. Bachelor's degree or pursuing a degree in a relevant field

2. High-level fluency in English, both written and verbal

3. Excellent listening & problem-solving skills

4. Strong attention to detail

6. Effective communication skills to articulate solutions clearly to users

7. Ability to work independently and as part of a team

Skills requirements

1. Insurance background

2. Excellent communication skill

3. Fluency in English language

• Experience in mobile application development 
• Experience in Objective C, Swift, XCode, etc
• Experience in developing/programming mobile apps on iOS platform
• Experience in lead development of IOS development
• Strong CS fundamentals,

Purpose of the role

The UX Architect will be directly involved in designing a user and will be responsible for a meaningful presentation of information and organizational structure on the website from the user’s perspective. The candidate will conceptualise the layout and functionality contained within interactive interfaces of websites and will be responsible for optimizing the usability of the website applications to allow various user roles to accomplish their objectives in a manner that results in the best possible user experience.

Profile – Roles and Responsibilities

 Areas of Responsibility & brief description

Responsibility Level

1. Demonstrate effective management of shifting priorities, delivering thorough work products and meeting project deadlines.
2. Working on information visualization, including information architecture, user flow/interaction modelling, node-based and tagged taxonomy development and other information-related frameworks and methodologies.
3. Developing low to medium-fidelity wireframes and interactive prototypes, augmented as necessary with clear annotations of UI control behaviour, to hand off to front and back-end development and quality assurance teams.
4. Develop, extend and apply detailed user interface specifications, UI pattern libraries, reusable GUI components, content inventories, and design guidelines for ecommerce websites, delivered in Agile software development cycles.
5. Employ a variety of user-centered iterative design methodologies and objective evaluation techniques. 
6. Work with a variety of rapid prototyping and visualization tools including HTML, CSS and JavaScript. 
7. As needed, lead the translation of business requirements into simple, highly usable, and compelling interface layouts; defining how the user interacts with site functionality
8. Articulate the research findings and UX strategy in clear and actionable design artifacts, including personas, user journeys, screen flows, wireframes and prototypes. 
9. Judicious use of natural resources
10. Shall adhere to the environment health and safety policy/objectives and guidelines of the organization.

Full

Indicative KRA’s/Budgetary and Revenue Responsibilities

1. Common KRAs – Finance goal, Employee and Customer satisfaction
2. Assisting with research and introduction of value-added services
3. Ensure successful implementation of projects
4. Ensure compliance with Bourntec

Key Interactions within and outside of Bourntec

External

Internal

1. Customers
2. Senior stakeholders and managers
3. Product team  
4. Operations

Qualification & Experience (Education, Experience, specific knowledge, skills, understanding, attitude)

     Bourntec operations

Education: As per comp requirements

Experience:   

• 8+ years related work experience. UX research experience must include an established, heavily trafficked, consumer facing website or equivalent combination of education and experience.
• Possesses broad expertise in end-user data collection involving complex web and mobile software applications.
• Strong user experience research foundation and flexible approach
• Proven ability to be a contributing member of a cross-functional team and inspire team confidence in and respect for the contributions of research and focused design to enhance user experience.
• Demonstrated ability to effectively partner with and communicate to stakeholders, designers, product managers and engineering development team members.

Knowledge & Key Skills:

• Extensive portfolio that includes examples of leading strategic research and design with significant business outcomes, creation of long-term research plans, and a demonstrated proficiency with interaction design.

Competencies/Personal Attributes

Behavioural Competencies

Entrepreneurship

Functional Competencies

1. Quality & Service Orientation
2. Enterprise Architecture
3. Teamwork & Collaboration
4. Service Management
5. Diversity Sensitivity
6. System Integration
7. Personal & Professional Development
8. Solutioning
9. Delivering Results
10. Communication
11. Networking
12. Leadership

 Additional Requirements 

• Ability to travel 20-30% of the time.
• Ability to communicate with team members, partners, stakeholders, and the internal and external technical community.

Ability to create output artifacts in the form of documentation, slide decks, and programming code.  

Our Company:

Bourntec Solutions, Inc. is a trusted company across four continents as a Global IT Consulting and Technology partner for its clients. Bourntec offers exceptional customer outcomes and collaborative knowledge and experience of over 400 employees worldwide. Bourntec helps its clients to solve toughest challenges in their markets by harnessing the power of emerging technologies; or deliver outstanding business value through cloud adoptions, digital transformations, or technology innovations.

Bourntec prepares its talent for the next wave of technologies, providing access to industry expertise across the full suite of applications. Our technology towers portfolio includes Digital Practice viz. standard opensource technologies, MS dotnet, blockchain, Devops etc., Enterprise Applications viz. Oracle, MS Dynamics, Salesforce and Cloud Migration and modernisation solutions in AWS, Azure etc., Data, Analytics & Applied AI, solution expertise. 

Headquartered in Schaumburg, Illinois, we operate in North America, Middle East, Europe and Indian subcontinent. India operations are headquartered in Hyderabad, and we have two offshore delivery centres in Kochi & Bhubaneswar. Diversity & Inclusivity is imbibed in Bourntec’s value system of “Respecting each other” and we practise Equal Opportunity Employment.

Share your view on the below questions, It will be easy for us to understand their thinking process

1. Which UX Framework you use in your design process?
2. How you design the Information Architecture for project ?
3. Describe your design process?
4. Do you think UX architect should know basics of coding? why?25

• Working days: 6 Days (Alternate Saturday are off)
• Timing: Normal day shift
• Experience: 1-3 Years
• Budget: (Depends on the candidature)

    Job Description :

       Should know html/CSS/PHP/Node/javascript/bootstrap
       Location- Permanent Work from home
       Immediate joiners preferred

Note:- People who want to restart their career may also apply.

PS : The candidate should be able to communicate well

About Company:

It is not just a technology company.  We are a solutions company that uses technology as an enabler.  We offer predictable delivery time and predictable cost with a focus on your outcome and needs. We do this by making otherwise unpredictable nature of transformational journey, a predictable one. 

 We believe in recognizing & sharing failures early in order to deliver with reduce leakages. With this philosophy and our unique ability to blend technologies, we have delivered value to several clients such as CTK Cosmetics, TravelSouq, WEM APAC, GEOSPOC, AREA 51 and.  Many more are digitizing their journey to transformational adoption and we would love to be a part of your success story too.

Senior Frontend Developer || CSS, HTML, JavaScript, React.js|| 3+ years exp