Product Manager

About Us:

Buildesk is a fast-growing PropTech company helping real estate developers and channel partners digitize their businesses with next-generation technology. Our platform offers an end-to-end solution including:

• Marketing Automation
• Sales CRM
• ERP for Procurement & Finance
• Channel Partner Management
• Vendor Management
• Customer & Broker Apps

We serve 400+ real estate businesses across 6 countries and empower 11,500+ daily active users.

Role Overview:

We are looking for a Customer Success Manager who will be the voice of our clients within Buildesk and ensure their success with our products.

Key Responsibilities:

Client Onboarding & Implementation

• Guide clients through product setup, configuration, and training.
• Collaborate with the implementation team to ensure smooth adoption of Buildesk solutions.

Customer Relationship Management

• Build long-term relationships with clients, acting as their trusted advisor.
• Understand client workflows in sales, marketing, procurement, and finance to help them maximize value.

Account Growth & Retention

• Identify upsell and cross-sell opportunities within accounts.
• Drive renewals and maintain a high customer retention rate.

Support & Issue Resolution

• Act as the first escalation point for client concerns.
• Work closely with the product and support teams to resolve issues quickly.

Insights & Reporting

• Gather client feedback and share insights with product and leadership teams.
• Maintain regular reporting on account health, usage, and client satisfaction.

Key Requirements:

• 2–5 years of experience in Customer Success, Account Management, or Client Servicing (SaaS/ERP/CRM domain preferred).
• Strong understanding of B2B SaaS and enterprise workflows.
• Excellent communication, presentation, and relationship-building skills.
• Problem-solving mindset with the ability to manage multiple clients simultaneously.

Proficiency in tools like CRM software, MS Excel, and reporting dashboards.

If you are interested, kindly fill out the following form so that we can evaluate your profile:

https://zrec.in/CrFXw?source=CareerSite

Dear Candidate,

We are Urgently hiring QA Automation Engineers and Test leads At Hyderabad and Bangalore

Exp: 6-10 yrs

Locations: Hyderabad ,Bangalore

JD:

we are Hiring Automation Testers with 6-10 years of Automation testing experience using QA automation tools like Java, UFT, Selenium, API Testing, ETL & others

Must Haves:

·        Experience in Financial Domain is a must

·        Extensive Hands-on experience in Design, implement and maintain automation framework using Java, UFT, ETL, Selenium tools and automation concepts.

·        Experience with AWS concept and framework design/ testing.

·        Experience in Data Analysis, Data Validation, Data Cleansing, Data Verification and identifying data mismatch.

·        Experience with Databricks, Python, Spark, Hive, Airflow, etc.

·        Experience in validating and analyzing kubernetics log files.

·        API testing experience

·        Backend testing skills with ability to write SQL queries in Databricks and in Oracle databases

·        Experience in working with globally distributed Agile project teams

·        Ability to work in a fast-paced, globally structured and team-based environment, as well as independently

·        Experience in test management tools like Jira

·        Good written and verbal communication skills

Good To have:

• Business and finance knowledge desirable

Best Regards,

Minakshi Soni

Executive - Talent Acquisition (L2)

Worldwide Locations: USA | HK | IN 

Software Developer job

Java Full Stack Developer

Are you a talented Java Full Stack Developer with a passion for building innovative web applications? We are looking for an experienced professional to join our team and help us design, develop, and maintain end-to-end solutions that delight our users.

Responsibilities:

• Design, develop, and maintain web applications using Java, front-end technologies (HTML, CSS, JavaScript), and various frameworks.
• Collaborate with cross-functional teams, including UX/UI designers and backend developers, to deliver high-quality, responsive, and user-friendly web solutions.
• Create and maintain RESTful APIs for seamless integration between the front-end and back-end components.
• Optimize application performance, ensuring scalability and responsiveness.
• Implement best practices for security, data protection, and code quality.
• Stay up to date with the latest web development trends and technologies to drive innovation.
• Provide technical leadership and mentorship to junior developers.

• Strong communication skills (written and verbal)
• Responsive, reliable and results oriented with the ability to execute on aggressive plans
• A background in software development, with experience of working in an agile product software development environment
• An understanding of modern deployment tools (Git, Bitbucket, Jenkins, etc.), workflow tools (Jira, Confluence) and practices (Agile (SCRUM), DevOps, etc.)
• Expert level experience with AWS tools, technologies and APIs associated with it - IAM, Cloud-Formation, Cloud Watch, AMIs, SNS, EC2, EBS, EFS, S3, RDS, VPC, ELB, IAM, Route 53, Security Groups, Lambda, VPC etc.
• Hands on experience with Kubernetes (EKS preferred)
• Strong DevOps skills across CI/CD and configuration management using Jenkins, Ansible, Terraform, Docker.
• Experience provisioning and spinning up AWS Clusters using Terraform, Helm, Helm Charts
• Ability to work across multiple projects simultaneously
• Ability to manage and work with teams and customers across the globe

• Knowledge of PHP CMS/Frameworks including, Laravel, Yii, CakePHP, and Codeigniter.
• Familiarity with SQL/NoSQL databases, Version Control Tools, and developing Web Services.
• Understanding of object-oriented programming (OOPS)
• Ability to manage projects.
• Good problem-solving skills.

• Working closely with the client (typically Marketing / Communication heads) to understand their needs, company goals, vision, and prepare a high-level strategy spanning multiple platforms and types of content.
• Breaking down the client’s requirements in the form of a more granular content calendar
• Coordinating with designers, videographers, and other stakeholders to ensure overall smooth project flow and client satisfaction
• Doing primary or secondary research, as and when required, depending on the context
• Ensuring that the client receives error-free content and copy that is free of plagiarism
• Repurposing existing content into buckets that can be reposted on different platforms
• Brainstorm (along with the Account Manager) about how to drive traffic to the existing content and to improve overall KPIs for the client
• Diligent tracking and analytics of what's working and what's not working, and how to optimiz content for the next cycle

What you would be expected to do:

• Gather, prioritize and refine requirements while keeping team members well informed
• Create Use Cases, Flow Charts, Mock Screens, PRDs for business requirements, user requirements, functional & non-functional requirements and system requirements
• Rolling out of new products/apps/automations and resolving stakeholder queries/issues
• Automate business processes using tools like Zapier/Google Scripts, other automation tools
• Collaborate with cross-functional groups and assist in the entire product lifecycle from design to development to launch
• Responsible for testing of applications/solutions/web panels at various stages of the lifecycle
• Working with the development team/or independently on integrations (using 3rd party tools to create mobile applications)
• Travel as per company requirement to places including but not limited to Kenya, Uganda, Nigeria, Myanmar and Tanzania

You might be a strong candidate if you:

• The ability to structure and analyze ambiguous problems
• The ability to communicate ideas clearly through workflows, feature descriptions etc.
• Proactive and willingness to get hands dirty
• Attention to detail

What we offer (in addition to compensation and statutory benefits):

• An opportunity to grow as a professional in a dynamic, fast growing, high impact industry; 
• The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world 
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds 
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy

• 4-15 years experience in Perl Development with a working knowledge of the following web development stack: HTML/XHTML, CSS, JavaScript, Apache/Nginx .
• Extensive experience with OO Perl.
• Proficient with building/managing relational databases.
• Any perl based web frameworks ( Mojolicious, Catalyst, Dancer , CGI Application).