Product Analyst

Process Executive:

Domain: ITES/BPO, KPO

Designation: Process Executive - Voice

Educational Background: Minimum Technical Graduate (Btech, Bsc IT,- BSC Com Sci, MCA, Etc.)

PE Experience: 0M to 6M experience in Digital Marketing / Certification in DM along with good

communication skills

Shifts: Rotational/ Flexibility to work in night shift

Work location: Gurgaon - permanent work from office

Shift: 24*7

Travel: Not required

Certification: Required if Fresher

• Excellent communication skills (written and verbal)

• Ability to communicate correctly and clearly with all customers

• Excellent documentation skills

• Good comprehension skills ability to clearly understand and state the issues customers present

• Ability to concentrate follow customers issues without distraction to resolution

• Good composition skills ability to compose a grammatically correct, concise, and accurate written

response

• Work successfully in a team environment as well as independently

• Ability to use a desktop computer system

• Familiarity with Windows, Microsoft Office & Browsing Internet resources

• Excellent typing skills

• Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced

environment

• Demonstrates ownership to resolve challenging customer issues, escalating when necessary

• Flexible with the working schedule; may be expected to work weekends, holidays and events

• Ability to work overtime as required by business

• Ability to approach problems logically and rationally

• Action oriented and self-disciplined

• Organized and detail-oriented

• Resolving Technical complex queries,

• escalation channel to drive solution of B2B queries,

• detect and track App defects and inconsistencies,

• drive continuous improvement through root cause identification and defect elimination

About Rekise Marine

Rekise Marine is building autonomous ships and submarines that operate in the world's most hostile environments. We're executing India's flagship autonomous submarine project the Jalkapi XLAUV on order from the Indian Navy. This is an unmanned submarine weighing over 20 tons that can travel 5,000+ kilometers autonomously and operate in the ocean for 30+ days at a time. We're creating some of the largest autonomous robots in the world, machines with direct impact on the global economy and national security. While autonomous cars in India may still be a dream, autonomous ships and submarines are already a reality, and it is possible to build for the world from India.

The Role

We're seeking a Procurement Executive to manage end-to-end procurement of precision CNC & VMC machined components, fabricated structures, and specialized job works for our defense and marine projects.This role requires managing the procurement of mission-critical components that meet stringent defense

specifications, from pressure-rated submarine parts to high-tolerance marine assemblies. You'll work with approved MSMEs,labs,etc ensure complete material traceability, coordinate quality inspections, and maintain strict confidentiality while managing technical procurement for India's most advanced underwater defense systems. This role demands technical expertise in machining processes, defense standards knowledge, and the ability to ensure zero-defect delivery for naval applications.

Key Responsibilities

Defense & Marine Procurement:

● Source and procure precision CNC & VMC machined components, marine-grade fabricated parts, and

specialized job works as per approved drawings, STP/STEP files, and scope documents.

● Handle procurement of pressure-rated components, connectors, housings, flanges, brackets,

enclosures, frames, and structural assemblies for submarine systems.

● Coordinate procurement for prototype, pilot, and series production requirements.

Vendor Development & Compliance:

● Identify, evaluate, and develop vendors capable of meeting defense-grade machining and fabrication standards.

● Conduct vendor capability audits covering CNC/VMC machine capacity, fabrication qualifications (WPS, PQR), inspection facilities (CMM, UT, ), and quality systems.

● Ensure supplier compliance with NDA, confidentiality agreements, and restricted data handling norms.

Quality Assurance & Traceability:

● Ensure end-to-end material traceability including Mill Test Certificates (MTC), heat numbers, batch traceability, and approved raw material sources.

● Review mandatory quality documents: Tensile/Hardness/Chemical test reports, NDT reports (UT, MPI, DPT), Surface roughness, and CMM inspection reports.

● Manage NCRs, deviations, waivers, and corrective/preventive actions (CAPA) with suppliers.

Technical Coordination:

● Read and interpret drawings,tolerances, welding symbols, coatings, and surface finish requirements.

● Coordinate with Design, Mechanical, QA/QC, Project, and Production teams for technical clarifications and manufacturability feedback.

● Support sample approval, pilot builds prior to bulk manufacturing.

● Manage change control and revision updates across the supply chain.

Commercial & Contract Management:

● Negotiate pricing, lead time, payment terms, warranties, and delivery commitments.

● Ensure detailed cost breakups for CNC/VMC machining, fabrication, and special processes.

● Drive cost control and value engineering initiatives without compromising quality or compliance.

● Ensure POs include inspection rights, documentation clauses, penalties, LD clauses, and warranty terms.

Required Qualifications

● B.Tech/B.E. in Mechanical Engineering or Diploma in Mechanical with relevant experience.

● 2-5 years of experience in technical procurement, preferably in defense, aerospace, or precision manufacturing sectors.

● Strong understanding of CNC Turning & VMC Milling processes, marine-grade fabrication, and pressure component requirements.

● Ability to read and interpret technical drawings,welding symbols, and surface finish specifications.

● Knowledge of coatings and surface treatments: Anodizing, marine painting systems, passivation, protective coatings.

● Understanding of quality documentation: MTC, test certificates, NDT reports, inspection protocols.

● Experience with ERP systems and advanced Excel for procurement tracking and analysis.

● Strong negotiation skills with ability to maintain quality while optimizing costs.

Preferred Experience

● Awareness of quality systems and defense QA documentation practices.

● Familiarity with naval and defense procurement procedures and audit requirements.

● Knowledge of NDT standards (UT, MPI, DPT) and inspection protocols.

Why Join Rekise Marine

● Strategic Impact: Your procurement decisions directly influence the development of India's most advanced defense technology.

● Technical Exposure: Work closely with engineering teams, gaining a deep understanding of advanced robotics and marine systems.

● Process Building: Join at a stage where you can shape procurement processes and systems for scale.

● Competitive Compensation: Market-competitive salary and Health Insurance benefits.

● Mission-Driven Culture: Contribute to national security through your procurement expertise.

AI Automation Engineer – Intelligent Systems

(AI Generalist – Automation & Intelligent Systems)

📍 Location: Bengaluru (Onsite)

🏢 Company: Learners Point Academy

📊 Reporting To: Head

🕒 Employment Type: Full-Time

🎯 Role Summary

Learners Point Academy is seeking a hands-on AI Automation Engineer to architect, deploy, and scale intelligent automation systems across Sales, Marketing, Academics, Operations, Finance, and Customer Experience.

🧠 What This Role Requires:

• A Systems Thinker
• A Hands-on Builder
• An Automation Architect
• An AI Deployment Specialist

Core Responsibilities

1️⃣ Operational Workflow Automation

• Automate CRM workflows (Bitrix24 / Zoho or similar)
• Build intelligent lead scoring systems
• Auto-generate proposals from structured CRM inputs
• Deploy WhatsApp automation with tiered logic
• Design cross-functional task routing systems
• Implement automated follow-up sequences
• Build cross-department reporting pipelines

2️⃣ AI Agents & Intelligence Systems

• Build internal AI Sales Assistant (copilot model)
• Develop Academic AI Assistant (summaries, grading support)
• Create AI-powered reporting dashboards
• Build centralized AI knowledge base
• Develop customer segmentation intelligence
• Implement predictive closure timeline models

3️⃣ LMS & Assessment Automation

• Design AI-powered quiz generation systems
• Implement auto-grading frameworks
• Integrate Zoom attendance with LMS tracking
• Automate certification workflows
• Build student performance dashboards
• Ensure seamless LMS–CRM synchronization

4️⃣ Revenue & Growth Intelligence

• Develop pipeline scoring engines
• Deploy sales copilot (email drafting, objection handling)
• Build AI-driven pricing optimization tools
• Design churn prediction logic
• Automate ad spend tracking systems
• Create performance intelligence dashboards

5️⃣ AI Architecture & Governance

• Define AI usage SOPs
• Maintain structured prompt libraries
• Document system architecture & workflows
• Ensure scalable, secure system design
• Build reusable frameworks — avoid patchwork automation

🔧 Required Technical Skills

Mandatory:

• Workflow Automation: Zapier / Make / n8n
• CRM Automation (Bitrix24 / Zoho / similar)
• LLM API Integration (OpenAI, Claude, etc.)
• REST APIs & Webhook Integrations
• Python or JavaScript scripting
• Google Workspace Automation
• Business Process Automation Design

Good to Have

• Lang Chain or AI Agent Frameworks
• Vector Databases & RAG Systems
• Whats App Business API Integration
• Workflow Orchestration Tools
• BI Tools (Power BI / Looker)
• LMS Integration Experience

🎓 Qualifications

• Bachelor’s / Master’s in Engineering, Computer Science, AI, or related field
• 3–6 years experience in AI deployment, automation, or systems integration
• Demonstrated experience implementing automation in business environments
• Portfolio of deployed AI systems (production-grade, not academic-only)

📈 Ideal Candidate Profile

You:

• Think in systems, not scripts
• Understand real-world business workflows
• Have deployed AI agents in production
• Can connect CRM + LMS + Communication tools seamlessly
• Can explain technical architecture clearly to leadership
• Prefer measurable business impact over experimental prototypes

🚫

This Role Is NOT For

• Pure ML researchers
• Academic AI model developers
• Candidates without business automation exposure
• Candidates without real deployment experience

Company information:

At LogixHealth, we're making intelligence matter throughout healthcare. LogixHealth has over two decades of experience providing full service coding, billing and revenue cycle solutions for emergency departments, hospitals and physician practices for millions of visits annually. LogixHealth provides ongoing coding, claims management and the latest business intelligence analytics for clients in over 40 states. For more information.

Role overview

Knowledge and Skill Sets:

·         Office 365 Administration: Expertise in managing Office 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.

·         Intune Administration: Proficiency in Microsoft Intune, including device management, policy enforcement, and application deployment.

·         Experience with virtualization platforms (Citrix, Nutanix, VMware, Hyper-V, etc.).

·         Should have exposure to IaC and Terraform/Ansible

·         Data Center Operations (DCO) and NOC Support: Experience in supporting DCO and NOC operations, with the ability to troubleshoot and resolve issues in a 24/7 environment.

·         PowerShell and Scripting: Ability to create and use PowerShell scripts and other tools to automate tasks within Office 365 and Intune environments.

·         Automation and IaC: Knowledge related to ansible, terraform and devops framework

·         Security and Compliance: In-depth knowledge of security features in Office 365 and Intune, including MFA, DLP, and compliance tools.

·         Backup and Recovery: Understanding of backup solutions for Office 365 data and disaster recovery planning.

·         Monitoring Tools: Familiarity with monitoring tools for tracking the health and performance of Office 365 and Intune services.

·         Communication: Strong communication skills for providing technical support and collaborating with IT teams.

·         Documentation: Ability to create detailed documentation and training resources.

·         24/7 Availability: Commitment to providing round-the-clock support for critical Office 365 and Intune services.

What would you do here

Job Purpose:

The Collaboration tools Administrator is responsible for managing and maintaining the organization's Office 365, MS teams, Intune, SharePoint, Defender, MDM and IAM environments while supporting Data Center Operations (DCO) activities. The position requires 24/7 availability to support critical operations and respond promptly to incidents.

Role Description:

·         Office 365 Administration: Manage and maintain Office 365 services, including user accounts, licenses, permissions, and configurations for Exchange Online, SharePoint Online, Teams, and OneDrive.

·         Intune Administration: Oversee the administration of Microsoft Intune, including device enrollment, configuration policies, application deployment, and mobile device management (MDM) to ensure secure access to corporate resources.

·         Security and Compliance: Implement and manage security measures within Office 365 and Intune, including multi-factor authentication (MFA), Data Loss Prevention (DLP), and compliance policies to protect data and meet regulatory requirements.

·         Incident Response: Provide 24/7 on-call support for Office 365 and Intune-related incidents, ensuring quick resolution to minimize downtime and disruption.

·         User Support: Offer technical support and troubleshooting for end-users, addressing issues related to Office 365, Intune, and other integrated services.

·         Monitoring and Reporting: Continuously monitor the performance, security, and compliance of Office 365 and Intune services, generating regular reports on system health and usage.

·         Automation and Scripting: Utilize PowerShell and other scripting tools to automate administrative tasks and improve operational efficiency within Office 365 and Intune environments.

·         Backup and Recovery: Manage backup solutions for Office 365 data and participate in disaster recovery planning and execution to ensure business continuity.

·         Documentation and Training: Develop and maintain detailed documentation of configurations, procedures, and best practices, and provide training to IT staff and end-users.

Key Deliverables:

·         Reliable and secure operation of Office 365 and Intune services as part of the overall IT infrastructure.

·         Effective integration of Office 365 and Intune with DCO and NOC operations.

·         Timely incident response and resolution to ensure 24/7 availability of critical services.

·         Efficient management of user accounts, licenses, and security settings within Office 365 and Intune.

·         Regular monitoring, reporting, and auditing of Office 365 and Intune performance and security.

·         Comprehensive documentation and training materials for internal use.

Thanks!

REQUIRE ACCOUNTS EXECUTIVE - FEMALE Duties and Responsibilities: 1. To manage day to day operations of the accounts department 2. Reconcile invoices and identify discrepancies. 3. Create and update expense reports, Process reimbursement forms. 4. Enter financial transactions into internal databases. 5. Check spreadsheets for accuracy. 6. Maintain digital and physical financial records. 7. To maintain and reconcile GST data. 8. Preparation of GSTR 1, 3B, Annual Returns 9. To prepare table of accounts, assign entries to proper accounts to ensure proper accounting methods, principles and policies are being followed through Tally. 10. Checking expenses & paying on time 11. Coordinate with Branch offices to maintain tally entry 12. Entry of purchases, sales PAN India level and incorporate Tally data along with Branch offices. Qualification : 1. Bachelors degree in Commerce 2. Knowledge of accounting régulations and procedures 3. Expert in handling accounting software like Tally 4. MS Excel skills 5. Experience with General Ledger functions  Experience – 3 years  Location – Chandivali, Andheri east  Salary – upto 30 k  Working – 5 day week (Sat/Sunday holiday) REQUIRE ACCOUNTS EXECUTIVE - FEMALE Duties and Responsibilities: 1. To manage day to day operations of the accounts department 2. Reconcile invoices and identify discrepancies. 3. Create and update expense reports, Process reimbursement forms. 4. Enter financial transactions into internal databases. 5. Check spreadsheets for accuracy. 6. Maintain digital and physical financial records. 7. To maintain and reconcile GST data. 8. Preparation of GSTR 1, 3B, Annual Returns 9. To prepare table of accounts, assign entries to proper accounts to ensure proper accounting methods, principles and policies are being followed through Tally. 10. Checking expenses & paying on time 11. Coordinate with Branch offices to maintain tally entry 12. Entry of purchases, sales PAN India level and incorporate Tally data along with Branch offices. Qualification : 1. Bachelors degree in Commerce 2. Knowledge of accounting régulations and procedures 3. Expert in handling accounting software like Tally 4. MS Excel skills 5. Experience with General Ledger functions  Experience – 3 years  t  Salary – upto 30 k  day week

Not just a delivery company…

RaRa Delivery is revolutionising instant delivery for e-commerce in Indonesia through data driven logistics.

RaRa Delivery is making instant and same-day deliveries scalable and cost-effective by leveraging a differentiated operating model and real-time optimisation technology. RaRa makes it possible for anyone, anywhere to get same day delivery in Indonesia. While others are focusing on ‘one-to-one’ deliveries, the company has developed proprietary, real-time batching tech to do ‘many-to-many’ deliveries within a few hours.. RaRa is already in partnership with some of the top eCommerce players in Indonesia like Blibli, Sayurbox, Kopi Kenangan and many more.

We are a distributed team with the company headquartered in Singapore 🇸🇬 , core operations in Indonesia 🇮🇩 and technology team based out of India 🇮🇳

Future of eCommerce Logistics.

• Datadriven logistics company that is bringing in same day delivery revolution in Indonesia 🇮🇩
• Revolutionising delivery as an experience
• Empowering D2C Sellers with logistics as the core technology

• Build and maintain CI/CD tools and pipelines.
• Designing and managing highly scalable, reliable, and fault-tolerant infrastructure & networking that forms the backbone of distributed systems at RaRa Delivery.
• Continuously improve code quality, product execution, and customer delight.
• Communicate, collaborate and work effectively across distributed teams in a global environment.
• Operate to strengthen teams across their product with their knowledge base
• Contribute to improving team relatedness, and help build a culture of camaraderie.
• Continuously refactor applications to ensure high-quality design
• Pair with team members on functional and non-functional requirements and spread design philosophy and goals across the team
• Excellent bash, and scripting fundamentals and hands-on with scripting in programming languages such as Python, Ruby, Golang, etc.
• Good understanding of distributed system fundamentals and ability to troubleshoot issues in a larger distributed infrastructure
• Working knowledge of the TCP/IP stack, internet routing, and load balancing
• Basic understanding of cluster orchestrators and schedulers (Kubernetes)
• Deep knowledge of Linux as a production environment, container technologies. e.g. Docker, Infrastructure As Code such as Terraform, K8s administration at large scale.
• Have worked on production distributed systems and have an understanding of microservices architecture, RESTful services, CI/CD.

Requirements:

• Strong programming experience in javascript, HTML/CSS.
• Experience of creating and consuming REST APIs and SOAP services.
• Strong knowledge and awareness of Web Technologies and current web trends.
• Working knowledge of Security in Web applications and services.
• experience in using the NodeJS framework with good understanding of the underlying architecture is a plus
• Experience of deploying web applications on Linux servers in production environment.

• Excellent communication skills.
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