Process Associate

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

Job Opening: Banking & Loan Processes

Location: Bhandup West, Mumbai (10 minutes walking distance from Bhandup Station)

1. HDFC Loyalty Banking Process – Lead Generation

• Qualification: HSC (12th Pass) or above
• Experience: Freshers and experienced candidates can apply
• Salary: ₹14,000/month for females | ₹13,800/month for males
• Incentives: Daily performance-based incentives
• Shift: 9:30 AM – 7:00 PM
• Week Off: Rotational

2. Loan Wise Process – Sales Calling

• Qualification: HSC (12th Pass) or above
• Experience: 6 months–1 year of hardcore sales calling experience
• Salary: Up to ₹20,000/month
• Shift: General shift

Required Skills

• Good communication skills
• Customer handling and convincing skills
• Lead generation and telesales
• Ability to achieve targets
• Customer follow-up and relationship management

Freshers can apply for the HDFC Loyalty Banking process. Experienced sales callers are required for the Loan Wise process.

Interested candidates can apply now!

Greetings from leadrat!

We are thrilled to announce an exciting career opportunity at leadrat, a pioneering SaaS CRM tool developed by Dhinwa Solutions Private Limited. Our innovative product is revolutionizing the real estate industry by integrating intelligence and business growth solutions.

We are actively seeking dynamic and motivated Pre sales Executive to join our team.

Job Title: Pre sales Executive

Company: leadrat(Dhinwa Solutions Private Limited)

Website: https://leadrat.com/

Location: Bangalore

Employment Type: Full-Time

Job Summary:

We are seeking a dynamic and motivated Pre-Sales Executive to join our team. The ideal candidate will play a key role in lead generation, customer engagement, and supporting our sales team. Strong communication skills in both Hindi and English, experience with cold calling, lead generation, and CRM tools are essential for this role.

Key Responsibilities:

• Conduct outbound calls to prospective customers to generate leads and identify opportunities.
• Understand customer needs and propose relevant solutions effectively.
• Manage and maintain the lead database using CRM tools.
• Collaborate with the sales team to ensure seamless transition and follow-up on leads.
• Achieve and exceed daily, weekly, and monthly lead generation targets.
• Communicate fluently and professionally in Hindi and English to engage customers effectively.

Required Skills and Qualifications:

• Proven experience in cold calling and lead generation.
• Proficiency in using CRM tools for lead management and reporting.
• Excellent verbal and written communication skills in both Hindi and English.
• Strong interpersonal skills with the ability to build rapport with customers.
• Self-motivated, goal-oriented, and a team player.

Preferred Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.
• Experience in the Real estate domain is a plus.

Why Join Us?

• Opportunity to work with a dynamic and innovative team.
• Career growth and development in a fast-paced environment.
• Competitive compensation and benefits.

If you meet the qualifications and are excited to contribute to our success, we would love to hear from you!

Telecalling Job Description

Job Title: Telecaller / Telecalling Executive

Job Summary:

A Telecaller is responsible for handling outbound and inbound calls to customers. The role includes explaining products or services, generating leads, resolving customer queries, and maintaining positive relationships with clients.

🔑 Key Responsibilities

• Make outbound calls to potential or existing customers
• Handle inbound calls and respond to customer inquiries
• Explain products/services clearly and persuade customers
• Generate sales leads or close sales (depending on role)
• Maintain records of calls and customer details
• Follow up with customers for feedback or future sales
• Achieve daily/weekly/monthly targets
• Resolve customer complaints or escalate when necessary

🎯 Required Skills

• Good communication and interpersonal skills
• Fluent in required languages (e.g., English, Hindi, etc.)
• Persuasive and convincing ability
• Basic computer knowledge (CRM tools, MS Excel, etc.)
• Patience and active listening skills
• Ability to handle rejection and pressure

🎓 Qualifications

• Minimum: High school diploma or equivalent
• Preferred: Graduate in any field
• Prior experience in sales/customer service is an advantage

⏰ Working Conditions

• Office or call center environment
• May involve shift work (including night shifts for international processes)
• Performance-based targets and incentives

💼 Types of Telecalling Roles

• Sales Telecaller
• Customer Support Executive
• Lead Generation Executive
• Collection/Recovery Caller 

Role Description:

The role is a full-time, on-site position based in our HSR Layout, Bengaluru office. The tele sales professional will conduct outbound and inbound calls to engage potential and existing clients, present Life Designer’s services, and convert leads into opportunities.

Day-to-day tasks include understanding client needs, explaining service offerings, updating CRM records, and following up on prospects to close sales. The role also involves coordinating with internal teams, providing clear communication to clients, and maintaining high standards of customer experience.

Qualifications:

• Strong Sales skills with the ability to generate leads, pitch services, and close deals over the phone.
• Excellent Communication abilities, including clear verbal communication, active listening, and professional phone etiquette.
• Customer Service and Customer Support skills to handle inquiries, resolve basic issues, and build long-term client relationships.
• Experience in Training or a willingness to learn sales scripts, product knowledge, and tele sales best practices.
• Proven experience in tele-sales, inside sales, or a similar client-facing role, preferably in tech, digital, or service industries.
• Comfort using CRM tools, call tracking systems, and basic productivity software.
• Ability to work in a fast-paced environment, meet targets, and manage multiple leads simultaneously.

Minimum educational qualification: A high school diploma; a bachelor’s degree in business, marketing, or related fields is an advantage.

Job Title: Telecaller (1+ Years' Experience)

Job Summary: We are looking for a proactive and result-oriented Telecaller with at least 1 year of experience to handle outbound and inbound calls, generate leads, and maintain strong customer relationships.

Key Responsibilities:

• Make outbound calls to potential and existing customers to inform them about products/services.
• Handle inbound inquiries and provide accurate information.
• Generate and qualify leads and schedule follow-ups.
• Maintain a database of customer interactions and update CRM systems regularly.
• Achieve daily/weekly/monthly calling and conversion targets.
• Address customer queries and resolve concerns professionally.
• Coordinate with internal teams for smooth customer handling.

Requirements:

• Minimum 1+ years of experience as a Telecaller or in a similar role.
• Excellent communication in English.
• Ability to handle rejection and remain motivated.
• Basic knowledge of MS Excel/CRM tools.
• Strong convincing and negotiation skills.

Profile- Sales Executive

Experience-1-2 years

Qualifications-B.Tech-CS/IT/MCA/BCA

Job Summary

Are you passionate about sales, confident in communication, and skilled at converting leads into business opportunities? We’re looking for a Sales Executive to join our growing team!

Key Responsibilities

• Handle pre-sales and post-sales activities effectively
• Make outbound calls and connect with potential clients
• Understand client requirements and recommend suitable solutions
• Follow up with leads and convert prospects into customers
• Maintain strong relationships with existing and potential clients
• Achieve assigned sales targets and contribute to business growth
• Coordinate with internal teams to ensure smooth post-sales support

Required Skills

• Cold Calling & Lead Generation
• Lead Conversion
• Sales & Marketing
• Client Communication & Relationship Management
• Strong Negotiation & Convincing Skills
• Follow-up & Business Development

What we offer

• Competitive salary and bonus structure
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Flexible remote work arrangements

Lead Generation Specialist (IT Sales)

Experience: 2+ Years

Location: Bhopal and Bangalore

Employment Type: Full-Time

About the Role

We are looking for a Lead Generation Specialist – IT Sales with 2+ years of experience to generate qualified leads and manage the end-to-end IT sales process, from prospecting and lead generation to conversion and client relationship management.

Key Responsibilities

• Generate qualified leads through LinkedIn, cold calling, email campaigns, online research, and other B2B channels.
• Identify and target potential clients for websites, mobile applications, software solutions, digital marketing, and other IT services.
• Conduct prospect research and maintain an updated database of potential clients.
• Make outbound calls, send emails, and connect with decision-makers to understand business requirements.
• Handle the complete sales cycle including lead generation, qualification, requirement gathering, proposal, negotiation, follow-ups, and closure.
• Prepare and deliver company/service presentations, quotations, and proposals to prospective clients.
• Build and maintain strong relationships with existing and potential clients.
• Follow up consistently with prospects and maintain accurate updates in CRM/sales trackers.
• Achieve monthly lead generation, sales, and revenue targets.
• Coordinate with the technical/project team to understand client requirements and ensure smooth handover after closure.
• Track market trends, competitors, and new business opportunities to improve sales strategies.

Required Skills

• 2+ years of experience in Lead Generation / B2B IT Sales / Business Development.
• Strong knowledge of IT products and services such as websites, mobile apps, software, SaaS, and digital solutions.
• Excellent communication, presentation, negotiation, and convincing skills.
• Hands-on experience with LinkedIn, email marketing, cold calling, and online lead generation tools.
• Ability to identify decision-makers and generate qualified B2B leads.
• Strong follow-up and client relationship management skills.
• Target-oriented with the ability to work independently and achieve sales goals.
• Good understanding of the complete IT sales lifecycle.

Preferred Candidate

• Experience working with domestic and international B2B clients will be an advantage.
• Experience in selling IT services/products to startups, SMEs, and enterprises is preferred.
• Candidates with a proven record of achieving sales targets will be preferred.

Key Performance Areas

Lead Generation → Lead Qualification → Client Communication → Requirement Gathering → Proposal → Follow-up → Negotiation → Closure → Client Relationship

Job Title: Sales Executive – International Outbound Sales

Location: Hybrid

Experience: 2–3 Years

Regions Covered: USA, Europe, APAC

Job Description:

We are looking for a confident, target-driven sales professional who thrives on building connections across global markets. If you're someone who loves picking up the phone, crafting sharp outreach messages, and turning cold prospects into warm conversations — this role is for you.

Key Responsibilities:

 • Make outbound calls to prospects across USA, Europe & APAC, confidently representing the company on every call

 • Identify and reach decision-makers — CEOs, CTOs, Founders & Business Heads

 • Generate qualified leads through cold calling, email outreach & LinkedIn prospecting

 • Run targeted LinkedIn and cold email outreach campaigns

 • Schedule discovery/demo meetings for the Sales & BD team

 • Handle follow-ups, reminders, and first-level objection handling

 • Maintain accurate CRM records and pipeline updates

 • Support post-meeting follow-ups and proposal discussions

Required Skills & Experience:

 • 2–3 years of experience in outbound sales, inside sales, or lead generation

 • Prior experience with international clients (USA, UK, Europe, or APAC)

 • Excellent spoken and written English

 • Hands-on experience with cold calling, email outreach & LinkedIn prospecting

 • Working knowledge of CRM tools such as HubSpot, Zoho, etc.

 • Strong research skills, follow-up discipline, and a target-driven mindset

Preferred / Bonus Skills:

 • Experience in IT services, SaaS, software, or digital services sales

 • Familiarity with LinkedIn Sales Navigator, Apollo, Lusha, Lemlist, etc.

 • Understanding of B2B sales funnels and lead qualification

Education:

Bachelor's degree in Business, Marketing, Commerce, Computer Applications, or a related field

Role: Sales Executive

Industry Type: IT Services & Consulting

Employment Type: Full Time, Permanent

Department: Sales & Business Development

Job description

We are looking for enthusiastic Telesales executives to join our team and drive sales through effective telephone-based outreach.

Key Responsibilities

Outbound Calls: Make outbound calls to prospective customers to promote and sell our products/services.

Sales Conversion: Effectively convert leads into sales by understanding customer requirements and offering tailored solutions.

Follow-Up: Conduct follow-up calls to nurture leads and close sales opportunities.

Record Keeping: Maintain accurate records of calls, sales, and customer interactions in the CRM system.

Target Achievement: Meet and exceed daily, weekly, and monthly sales targets and KPIs.

Team Collaboration: Work closely with other team members to share best practices and improve sales strategies. Strong communication and negotiation skills