SEO Specialist

*📢 Job Opening: Customer Support Executive at Torero Softwares Ltd (Medica Software)📢*

*📍 Location:* Lower Parel East, Mumbai

*⏳ Job Type:* Full-time

*Role Overview 🖥️*

Join Torero Softwares Ltd as a Customer Support Executive and assist clients in resolving queries related to software, accounting, and GST while providing training sessions for our Medica software.

*Key Responsibilities and Skills 🧑‍💻* 

* *Client Support:* Assist clients with queries related to software, accounting, and GST by delivering high-quality solutions.

* *Software Training:* Lead training sessions to help clients make the most of the software.

* *Collaboration & Learning:* Work closely with a skilled technical team and stay updated with new software features—there's always something new to learn!

* *Skills:* Strong communication and problem-solving skills, basic knowledge of accounting and GST, familiarity with remote tools like Anydesk or TeamViewer is a plus.

*Education 🎓*

* Commerce graduate preferred (freshers with knowledge of accounting and GST are welcome!)

* 12th Pass with experience in Customer Support (preferably in Software Products) can also apply.

*Working Hours: ⏰* Monday to Saturday - 10:00 AM to 7:00 PM

*Why Join Us? 🌟*

An exciting opportunity to grow, learn, and be part of an innovative tech company that’s a leader in ERP software!

*We look forward to hearing from you! ✨*

To excel in this role, you should possess the following:

JOB PROFILE: - SOFTWARE ENGINEER TRAINEE

Good understanding of Object-Oriented JavaScript (OOJS), ES6,

Hands-on exp in Web app development using modern client-side MVC frameworks

using ReactJS

Thorough understanding of ReactJs and its core principles

Experience with common front-end development tools such as Babel, Webpack, NPM,

etc.

Experience developing custom reusable components in ReactJS

Proficient understanding of unit testing using JavaScript test frameworks like JEST

Experience integrating REST APIs

Ability to understand business requirements and translate them into technical

requirements

Cultural Mindset

Exceptional Work Environment

Nurtures an Entrepreneurial Spirit

Cultivates Strong Leadership Qualities

Seeks Self-Motivated Individuals

Opportunities as Personal Brand Ambassadors

A Company Driven by Passion for Work

1. Develop and maintain server-side logic and APIs using Node.js.
2. Collaborate with front-end developers to integrate user-facing elements with server-side logic.
3. Design and implement scalable, secure, and maintainable backend solutions.
4. Work with databases such as MongoDB, PostgreSQL, or MySQL.
5. Optimize application performance and troubleshoot production issues.
6. Follow best practices for testing, deployment, and code quality.
7. Stay updated with the latest trends and technologies in backend

This is a full-time for a React Native Developer. The React Native Developer will be responsible for designing and implementing front-end and back-end app development, developing software solutions, and working with JavaScript and Redux.js . The React Native Developer will also be responsible for testing and debugging applications and must be able to work collaboratively with cross-functional teams to deliver quality products.

Qualifications

Expertise in Front-End Development and Back-End Web Development

Strong software development skills + String Design skills

Proficiency in JavaScript and Redux.js

Experience in building and testing React Native mobile applications

Knowledge of cross-platform mobile development frameworks

Ability to write clear, maintainable, and efficient code

Strong problem-solving and troubleshooting skills

Bachelor's degree in Computer Science, Software Engineering, or related field

Experience with Agile development methodologies is a plus.

Excellent communication and collaboration skills

• Selling the company's diabetes management plans through outbound calls to a set of pre generated leads
• Managing relationship with onboarded customers and taking feedback and resolving customer queries
• Receiving in-bound calls from the customer and helping them to understand Oxyjon’s plans and offerings
• Being the second point of contact for partner doctors and hospitals and visiting them when required, to resolve their queries
• Understanding customers’ requirements from the product standpoint and developing an in depth understanding of the healthcare eco-system

Desired Candidate Profile

• A decent understanding of the sales and customer acquisition processes
• Good social skills with ability to understand customer needs and develop relationships with people
• Past experience in successfully closing sales deals remotely is a must
• Must be open to move around in NCR and meet doctors
• Past experience of 3-5 years in similar roles either with healthcare start-ups or in a similar role in related or other industries
• Fluency in English and Hindi is a must
• Must at least be a graduate in any stream from a reputed university
• Person must be proficient in using internet and tools such as Microsoft word and Microsoft Excel    

• Relevant work experience as an Accountant
• Graduation is a must. Female candidates preferred
• Excellent communication skills
• Willingness to work 6 days a week
• Good knowledge and work experience in Tally
• Excellent in time management and critical thinking
• Candidate who can multitask and with an eye for detail    

We are looking to hire a Full-time, Remote (India) Backend engineer with a flair for writing full stack code to help create a SAAS product from the ground up in a niche industry.
This will be the v2.0 of an existing legacy platform with paying customers. This position is within the first few hires in the founding team of the revamped company.
We are on a mission to build a truly world class product and deliver at high speeds with high quality.

Read on and apply for the job if you are a doer, likes no BS, think you're competent enough to get things done, wants some quiet time every day, wants to make a difference, values work life balance and enjoy life outside work.

Experience -

At least 3 to 4 years building scalable SAAS applications in the cloud. It would be great to showcase anything progressive. Education from premier institutions, git contributions, tech blogs, volunteering, pet projects, etc.

Responsibilities -
- Architect, write, deploy and own the (SAAS) product from a technical standpoint working closely with other devs on the team
- Create and deliver the product end-to-end all the way to the user
- Write highly performant code and continuously measure performance and make the application better based on benchmarks
- Debug production issues and keep the application quality high always
- Assist with hiring more people when the team grows
- Pick up any appropriate work as in any early-stage company

General Skills Needed -

- Should be able to build and deploy multi-tenant SAAS applications end to end
- Need to have a technology-agnostic mindset. Should be able to easily pick up any new technology based on the use case.
- Should be an expert software craftsman/craftswoman. Must own the code and be proud of what you build.
- Write well thought out, well-tested code with extensive unit tests and integration tests so that the addition of future features is easy.
- Must know cloud deployment concepts and be comfortable creating and maintaining cost-effective cloud deployment strategies. AWS experience highly preferred.
- Must be able to design and architect simple, market-tested yet highly scalable solutions
- Must be able to quickly iterate and produce working software at a high speed. Must not be shy to scrap and rebuild when there is a need
- Must be appreciative of documentation and write well-documented code and technical documentation alongside

Technical Skills Needed -
- Expert level knowledge in Python and Django. We are a Python/Django/Javascript/ReactJs/AWS shop.
- Must have good knowledge/experience in creating cost-efficient and scalable cloud deployments (AWS preferred)
- Must have good knowledge of industry-standard design patterns and tools
- Must have a good understanding of various frameworks on authentication and authorization, billing and metrics
- Some experience in data analytics and reporting - creating reports based on the data collected and deliver to the frontend
- Expertise with Frameworks

1. Django, or similar backend frameworks
2. PostgreSQL, MySQL, any NoSQL or other database technology

Perks -

- Opportunity to build a SAAS product from the ground up. Lots of challenges to tackle on
- Work remotely from anywhere within India
- Emphasis on work-life balance and professional development
- Flexible work hours and a lot of autonomy
- Work with a very informal team collaborating over slack. No meaningless meetings. Focus on getting things done and not hours put in
- Opportunity to grow the team with the company
- Market salary and a yearly bonus outside the salary based on company + individual performance
- Generous PTO plan