Presales

Process Executive:

Domain: ITES/BPO, KPO

Designation: Process Executive - Voice

Educational Background: Minimum Technical Graduate (Btech, Bsc IT,- BSC Com Sci, MCA, Etc.)

PE Experience: 0M to 6M experience in Digital Marketing / Certification in DM along with good

communication skills

Shifts: Rotational/ Flexibility to work in night shift

Work location: Gurgaon - permanent work from office

Shift: 24*7

Travel: Not required

Certification: Required if Fresher

• Excellent communication skills (written and verbal)

• Ability to communicate correctly and clearly with all customers

• Excellent documentation skills

• Good comprehension skills ability to clearly understand and state the issues customers present

• Ability to concentrate follow customers issues without distraction to resolution

• Good composition skills ability to compose a grammatically correct, concise, and accurate written

response

• Work successfully in a team environment as well as independently

• Ability to use a desktop computer system

• Familiarity with Windows, Microsoft Office & Browsing Internet resources

• Excellent typing skills

• Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced

environment

• Demonstrates ownership to resolve challenging customer issues, escalating when necessary

• Flexible with the working schedule; may be expected to work weekends, holidays and events

• Ability to work overtime as required by business

• Ability to approach problems logically and rationally

• Action oriented and self-disciplined

• Organized and detail-oriented

• Resolving Technical complex queries,

• escalation channel to drive solution of B2B queries,

• detect and track App defects and inconsistencies,

• drive continuous improvement through root cause identification and defect elimination

Key Responsibilities:

• Setting up processes related to finance, accounts, vendor payments, payroll and implementation of those processes across the organization to prevent fraud and ensuring efficient operations

• Preparing financial statements (quarterly, annual) and MIS dashboards for management and investors

• Preparing and analyzing budgets, financial data, cash flows, and providing insights for business planning

• Work closely with cross-functional teams to ensure financial data accuracy, budget planning

• Manage the finance and accounting team, including hiring, training, and developing of team

• Manage relationships with external partners, such as banks and NBFCs, auditors, tax consultants, and regulatory bodies

Requirements:

• Full ownership and accountability, be instrumental in building the organization and growing with the organization for a leadership role

• CA or ICWA is mandatory

• 5+ years of experience in finance and accounting, preferably in fintech, banks, microfinance, NBFC

• Strong Excel or google sheet skills

• Experience in managing financial operations, budgeting, forecasting, and financial planning

• Strong communication and interpersonal skills, with the ability to build relationships with

• Excellent analytical and problem-solving skills

• Experience in managing and developing a team

Role

Inside Sales Executive (1-2 years of experience)

About Voiceoc

Voiceoc is a Delhi-based Startup that is established with an aim to help healthcare companies globally offer unprecedented & personalized experience to their patients by bringing their services on WhatsApp using our very own Hybrid Intelligent System (HIS), which is a contextual combination of artificial & human intelligence.

Website: https://www.voiceoc.com/

We are funded by leading investors of USA and India.

Responsibilities Include (but not limited to):

We are looking for a candidate who has 1 - 2 years of experience in a B2B product marketing role. The candidate would be required to do following tasks to generate leads & drive brand awareness in India & foreign market:

• Engage with prospective clients on LinkedIn
• Good exposure of Account-based mapping 
• Generate a pipeline of leads via outbound targeting - LinkedIn, Email etc.
• Engage with leads on a regular basis and close the deals
• Maintain proper database of leads
• Experiment & regularly optimize messages to improve conversion rates
• Run creative campaigns to drive awareness of product
• Achieve monthly targets of setting up meeting with prospective clients
• Communicate, engage and help Voiceoc in partnering up with online media agencies 
• Gather market insights and infuse the learning back into the organization 

Other Details:

• Must have experience of working with a B2B SAAS startup/projects
• Work From Office and office is located in Noida.

Others:

We have a BYOD Policy, candidate must have his/her own personal laptop

DUTIES AND RESPONSIBILITIES:

• Design and build applications for the iOS platform
• Implement new features while maintaining overall quality of software
• Contribute to a culture of learning by documenting and sharing technical knowledge as a developer on an agile squad
• Participate in developer communities of practice by following best practices, participating in code reviews, and sharing knowledge
• Remain current on relevant technology trends
• Participate in researching and resolving customer issues
• Other duties as assigned

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Proficient in native development with Swift and Objective-C
• Experience building interface components and experiences using Swift UI and WebKit and understanding their limitations
• Knowledge and experience working with the MVVM design pattern
• Prior experience with knowledge of Git and GitHub
• Knowledge of iOS back-end services
• Knowledge of Apple’s design principles and application interface guideline
• Understanding of the full software development lifecycle
• Familiarity with security best practices for software development

Responsibilities :

1. Understand the requirement from the hiring manager and document the requirements according to the Ideal Candidate Profile.
2. Prepare and post jobs to appropriate hiring portals.
3. Source and recruit the right sales talent through the database; Naukri, LinkedIn & social media
4. Assess the applicant’s knowledge, soft skills, technical skills as per the requirement at hand.
5. Act as a point of contact and provide the client and candidate with excellent hiring experience.
6. Create influential relationship with client and candidate through the selection process.

1. Managing competitors and keyword analysis.
2. Creating the content on the basis of the above-mentioned analysis.
3. Working on on-page SEO techniques