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Process Executive:
Domain: ITES/BPO, KPO
Designation: Process Executive - Voice
Educational Background: Minimum Technical Graduate (Btech, Bsc IT,- BSC Com Sci, MCA, Etc.)
PE Experience: 0M to 6M experience in Digital Marketing / Certification in DM along with good
communication skills
Shifts: Rotational/ Flexibility to work in night shift
Work location: Gurgaon - permanent work from office
Shift: 24*7
Travel: Not required
Certification: Required if Fresher
• Excellent communication skills (written and verbal)
• Ability to communicate correctly and clearly with all customers
• Excellent documentation skills
• Good comprehension skills ability to clearly understand and state the issues customers present
• Ability to concentrate follow customers issues without distraction to resolution
• Good composition skills ability to compose a grammatically correct, concise, and accurate written
response
• Work successfully in a team environment as well as independently
• Ability to use a desktop computer system
• Familiarity with Windows, Microsoft Office & Browsing Internet resources
• Excellent typing skills
• Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced
environment
• Demonstrates ownership to resolve challenging customer issues, escalating when necessary
• Flexible with the working schedule; may be expected to work weekends, holidays and events
• Ability to work overtime as required by business
• Ability to approach problems logically and rationally
• Action oriented and self-disciplined
• Organized and detail-oriented
• Resolving Technical complex queries,
• escalation channel to drive solution of B2B queries,
• detect and track App defects and inconsistencies,
• drive continuous improvement through root cause identification and defect elimination
Key Responsibilities:
- Setting up processes related to finance, accounts, vendor payments, payroll and implementation of those processes across the organization to prevent fraud and ensuring efficient operations
- Preparing financial statements (quarterly, annual) and MIS dashboards for management and investors
- Preparing and analyzing budgets, financial data, cash flows, and providing insights for business planning
- Work closely with cross-functional teams to ensure financial data accuracy, budget planning
- Manage the finance and accounting team, including hiring, training, and developing of team
- Manage relationships with external partners, such as banks and NBFCs, auditors, tax consultants, and regulatory bodies
Requirements:
- Full ownership and accountability, be instrumental in building the organization and growing with the organization for a leadership role
- CA or ICWA is mandatory
- 5+ years of experience in finance and accounting, preferably in fintech, banks, microfinance, NBFC
- Strong Excel or google sheet skills
- Experience in managing financial operations, budgeting, forecasting, and financial planning
- Strong communication and interpersonal skills, with the ability to build relationships with
- Excellent analytical and problem-solving skills
- Experience in managing and developing a team
Role
Inside Sales Executive (1-2 years of experience)
About Voiceoc
Voiceoc is a Delhi-based Startup that is established with an aim to help healthcare companies globally offer unprecedented & personalized experience to their patients by bringing their services on WhatsApp using our very own Hybrid Intelligent System (HIS), which is a contextual combination of artificial & human intelligence.
Website: https://www.voiceoc.com/
We are funded by leading investors of USA and India.
Responsibilities Include (but not limited to):
We are looking for a candidate who has 1 - 2 years of experience in a B2B product marketing role. The candidate would be required to do following tasks to generate leads & drive brand awareness in India & foreign market:
- Engage with prospective clients on LinkedIn
- Good exposure of Account-based mapping
- Generate a pipeline of leads via outbound targeting - LinkedIn, Email etc.
- Engage with leads on a regular basis and close the deals
- Maintain proper database of leads
- Experiment & regularly optimize messages to improve conversion rates
- Run creative campaigns to drive awareness of product
- Achieve monthly targets of setting up meeting with prospective clients
- Communicate, engage and help Voiceoc in partnering up with online media agencies
- Gather market insights and infuse the learning back into the organization
Other Details:
- Must have experience of working with a B2B SAAS startup/projects
- Work From Office and office is located in Noida.
Others:
We have a BYOD Policy, candidate must have his/her own personal laptop
- Take briefs and dissect (campaign & big projects)
- Overlooking reports
- Preparing Strategy decks
- Monthly estimate tracker
- Ensure monthly billings (Estimate, POs, Invoices, Performa)
- Case studies- execution
- Awards- Write ups
- Daily internal and external coordination
Requirements
- Strong attention to detail with an analytical mind and problem-solving attitude
- Ability to manage and work with teams
- Excellent Excel and Project Management skills
- Ability to adapt to new tools and softwares
- Google Analytics Power User
- Has experience operating atleast one CMS
- Outstanding clear communication
DUTIES AND RESPONSIBILITIES:
- Design and build applications for the iOS platform
- Implement new features while maintaining overall quality of software
- Contribute to a culture of learning by documenting and sharing technical knowledge as a developer on an agile squad
- Participate in developer communities of practice by following best practices, participating in code reviews, and sharing knowledge
- Remain current on relevant technology trends
- Participate in researching and resolving customer issues
- Other duties as assigned
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- Proficient in native development with Swift and Objective-C
- Experience building interface components and experiences using Swift UI and WebKit and understanding their limitations
- Knowledge and experience working with the MVVM design pattern
- Prior experience with knowledge of Git and GitHub
- Knowledge of iOS back-end services
- Knowledge of Apple’s design principles and application interface guideline
- Understanding of the full software development lifecycle
- Familiarity with security best practices for software development
Responsibilities :
- Understand the requirement from the hiring manager and document the requirements according to the Ideal Candidate Profile.
- Prepare and post jobs to appropriate hiring portals.
- Source and recruit the right sales talent through the database; Naukri, LinkedIn & social media
- Assess the applicant’s knowledge, soft skills, technical skills as per the requirement at hand.
- Act as a point of contact and provide the client and candidate with excellent hiring experience.
- Create influential relationship with client and candidate through the selection process.
Experience Required -2 years to 6 years
Location -A-45 Atrium of Quark city Mohali
You will be responsible for reviewing requirements, optimizing code, writing documentation,
writing tests with proper coverage, and following all the best standards.
Requirements:
- Django
- Flask
- Django REST Framework
- Pytest
- Docker
- Managing competitors and keyword analysis.
- Creating the content on the basis of the above-mentioned analysis.
- Working on on-page SEO techniques
Requirements:
- 1 to 2 years hands-on experience with Android programming (If you are fresh out of college you should be great at Java + Android coding)
- Bachelor’s Degree
- Strong Java skills with good knowledge with an attitude of learning.
- Good understanding of object-oriented concepts
- Passionate about creating a phenomenal mobile experience.
- Good understanding of RESTful APIs
Preferred:
- Bachelor’s Degree in Computer Science / Engineering preferred
- Attitude towards implementation of code and relevant tests.
- Hands on experience with consuming RESTful APIs on Android client.
- Hands on experience with 3rd party libraries like Retrofit, Android Support libraries, understanding of Material Design specification, Google Play Services.
- Familiarity with Kotlin a plus










