- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Casey Foods
About
We are eastern Odisha based FMCG company under the aegis of Casey Foods having our production/manufacturing unit at Phulbani, Kandhamal District. We deal with day to day FMCG products involving common customer interest. Our common products include most of the Indian species and common edibles. Produced under controlled hygienic conditions following strict processing parameters, Casey believes quality to be in its core. Our round the clock quality testers monitor the batch by batch production thus ensuring quality to be above all in front of our esteemed customers. State of the art machineries work round the clock ensuring flawless production satisfying every customer demands. Being certified with HCCAP and FSSAI, the products of Casey had gained excellence at par. This is due to our dedicate efforts towards customer satisfaction Casey believe in “make with trust”.
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Role Overview: The Customer Service Representative will manage all communications between customers and the brand across various channels. This is a critical and high-priority role that directly impacts brand reputation and customer satisfaction.
Key Responsibilities:
- Handle customer interactions via phone and email with a friendly, empathetic and professional approach.
- Provide prompt and clear responses to customer queries and concerns in accordance with brand guidelines and tonality.
- Suggest strategies and actions to be taken based on interactions with customers.
- Take leadership on all customer relationships and play a major role in creating a positive brand impression.
Requirements:
- Excellent people skills, customer-centric mindset and communication abilities with strong English and Hindi language skills.
- Strong observational and logical-reasoning skills with an entrepreneurial bent-of-mind.
- Proficiency in MS Word, Excel and other tools required for data management and prompt follow-up to customer queries.
- Personality, people and language skills are key. Prior experience in the hospitality industry is a plus, but not a prerequisite.
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- 5+ years of progressive development experience as a Software Engineer.
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Should have minimum 2 years exp.
Proficiency with JavaScript and HTML5
Experience in Angular is must
Validating user actions on the client side and providing responsive feedback.
Knowledge in building the infrastructure for serving the front-end app and assets.
RESPONSIBILITIES
Delivering a complete front-end application
Ensuring high performance on mobile and desktop
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Job Description :
| Hands-on experience with Windows/Linux/Mac OS environments |
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- Design appropriate test strategy and test cases
- Timely delivery of software projects, support incident fixes
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- Proven experience in manual testing
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Customer Success Specialist
Location - Pune
Promobi is looking for a Customer Success Specialist who would be responsible for
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Full Stack Developer - Averlon