SDET

Job Summary

We are looking for a highly motivated and technically strong Proposal / Application

Engineer to join our steam turbine engineering team. The candidate will be

responsible for preparing techno-commercial proposals, performing thermodynamic

and cycle calculations, developing heat & mass balance diagrams, and supporting

basic engineering activities for steam turbine projects.

The role requires close coordination with sales, design, project execution,

procurement, and manufacturing teams to deliver optimized and technically

compliant solutions for industrial steam turbine applications. The ideal candidate

should possess strong knowledge of thermodynamics, steam cycles, turbine

auxiliaries, and application engineering practices.

Key Responsibilities

Proposal Engineering

 Analyse and review customer RFQs (Request for Quotations) for steam

turbine systems and auxiliary equipment.

 Prepare detailed techno-commercial proposals for steam turbines, auxiliaries,

and balance-of-plant (BOP) systems.

 Coordinate with customers, consultants, and internal departments for

technical clarifications.

 Review tender specifications, data sheets, P&IDs, and customer

requirements.

 Prepare technical deviations, compliance statements, and proposal

documentation.

 Support sales and business development teams during technical discussions

and bid negotiations.

 Participate in customer meetings and technical presentations whenever

required.

 Ensure timely submission of proposals with complete technical and

commercial documentation.

Application Engineering & Thermodynamic Calculations

 Perform steam cycle analysis and thermodynamic calculations for various

turbine applications.

 Carry out turbine selection based on steam parameters, process

requirements, extraction conditions, and power output.

 Prepare and optimize heat & mass balance calculations for cogeneration and

captive power plants.

 Develop turbine performance calculations, steam consumption calculations,

and efficiency evaluations.

 Prepare basic sizing calculations for turbine auxiliaries including:

o Condensers

o Deaerators

o HP/LP Heaters

o Gland Steam Systems

o Ejector/Vacuum Systems

o Cooling Water Systems

 Evaluate operating scenarios and suggest optimized technical solutions for

improved efficiency and reliability.

 Support performance guarantee calculations and technical offer preparation.

Basic Engineering Activities

 Prepare Heat & Mass Balance Diagrams (HMB/H&MB).

 Prepare Process Flow Diagrams (PFDs) and support P&ID development.

 Prepare basic engineering documents including:

o Technical datasheets

o Equipment specifications

o Utility consumption calculations

o Instrument lists

o Valve schedules

 Coordinate with design and drafting teams for preparation of GA drawings and

system layouts.

 Support engineering standardization and document control activities.

 Ensure engineering deliverables comply with applicable international

standards such as API, ASME, IEC, DIN, and ISO.

Cross-Functional Coordination

 Work closely with mechanical design, electrical, instrumentation,

procurement, and project teams.

 Coordinate with vendors for technical inputs and auxiliary equipment

selection.

 Support manufacturing and commissioning teams for technical clarifications.

 Assist project execution teams during engineering review and customer

approval stages.

Required Skills & Competencies

 Strong knowledge of:

o Thermodynamics

o Steam turbine operations

o Rankine cycle

o Cogeneration systems

o Heat & mass balance preparation

 Experience in proposal engineering and application engineering for steam

turbines or thermal systems.

 Proficiency in engineering calculations using MS Excel.

 Knowledge of AutoCAD and engineering documentation practices.

 Understanding of turbine auxiliaries and power plant systems.

 Ability to interpret technical specifications and process documents.

 Strong analytical and problem-solving skills.

 Good technical writing and communication skills.

About the Role You will be responsible supporting customers in their car buying journey with Spinny at the retail hub. You will play a critical role in customer engagement and must understand customer requirements to recommend products according to their needs, pitching products and negotiating when necessary. 

Key Responsibilities Include: ● Building a relationship with the customer at the retail hub, understanding their needs and negotiating as needed ● Managing the hub inventory ● Meeting and engaging with customers, showing them cars, and conducting test drives ● Ensuring that any issues are resolved Requirements: ● Relevant experience in sales ● Graduate degree ● Good verbal communication skills – English, Hindi, and regional language (will be an added advantage) ● A 4-Wheeler Driving License and Knowing how to drive is Mandatory. 

Job Title: Customer Support Executive

Location: Koramangala, Bengaluru

CTC: ₹4.5 LPA (₹32,500 In-hand) + Additional Incentives

Working Days: 6 Days a Week

Week Off: Rotational Weekend Off

Shift: Rotational Shifts (may extend till 11:00 PM – 12:00 AM)

Job Summary

We are looking for a proactive and customer-focused Customer Support Executive to join our team in Bengaluru. The ideal candidate will be responsible for handling customer queries, providing timely resolutions, and ensuring a positive customer experience. This role requires excellent communication skills, problem-solving ability, and a customer-first approach.

Key Responsibilities

1. Customer Interaction

• Handle inbound and outbound customer queries through calls, emails, and chat.
• Provide accurate information about products, services, and processes.
• Ensure prompt and effective resolution of customer concerns.

2. Issue Resolution

• Identify customer problems and provide appropriate solutions within defined timelines.
• Escalate complex issues to relevant internal teams when necessary.
• Follow up with customers to ensure issue resolution and satisfaction.

3. Customer Experience

• Maintain a professional and empathetic approach while interacting with customers.
• Build positive relationships with customers to enhance satisfaction and retention.
• Ensure adherence to service quality standards and company policies.

4. Documentation & Reporting

• Maintain accurate records of customer interactions in the CRM system.
• Document feedback and share insights with relevant teams to improve services.

Required Skills & Qualifications

• Bachelor’s degree in any discipline.
• 6 months–3 years of experience in customer support, customer service, or a similar role.
• Excellent verbal and written communication skills.
• Strong problem-solving and interpersonal skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Basic knowledge of CRM tools and MS Office is preferred.

What We Offer

• Competitive salary with performance-based incentives.
• Opportunity to work in a dynamic and growth-oriented environment.
• Exposure to customer experience and service operations.

We are looking for experienced professionals with strong expertise in Adobe Experience Platform / Adobe Campaign to join our team for AMEX Chennai. The ideal candidate should have overall 7+ years of IT experience with at least 2+ years of hands-on Adobe implementation experience.

Key Responsibilities

• Design, develop, and implement solutions using Adobe Experience Platform / Adobe Campaign.
• Build and manage campaigns, journeys, workflows, and audience segmentation.
• Integrate Adobe solutions with other enterprise systems.
• Perform data mapping, transformation, and campaign configuration.
• Troubleshoot campaign issues and optimize performance.
• Collaborate with cross-functional teams including marketing, analytics, and IT.
• Ensure best practices in Adobe implementation and deployment.

Required Skills

• Minimum 7+ years of overall IT experience.
• At least 2+ years of hands-on experience with:
• Adobe Campaign (Classic / Standard) OR
• Adobe Experience Platform (AEP)
• Strong understanding of customer data platforms and marketing automation.
• Experience in SQL and data handling.
• Knowledge of API integrations and REST services.
• Good understanding of campaign workflows, audience creation, and reporting.

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

The Sales Development Representative at Zenoti generates and qualifies sales leads through market research, cold calling and other lead generation tools. The Sales Development Representative coordinates with the sales team to ensure successful connections with prospective customers, actively pursues existing leads, and helps process leads from mailers campaigns and other marketing efforts, as well as trade shows and other events.

What will I be doing?

• You will work with the sales and lead generation teams to source new sales opportunities
• Perform inbound lead follow-up, and outbound prospecting/cold calling
• Create and qualify opportunities by understanding customer needs and requirements
• Research accounts, identify and build relationships with key decision makers and generate interest
• Maintain and expand a database of prospects
• Team with channel partners to build sales pipeline and close deals
• Assess, qualify and transfer leads to the appropriate Account Executive for a formal sales presentation

Skills & Qualifications

• Bachelor’s Degree preferred (or equivalent professional experience)
• Mandatory 3+ Demonstrated experience in inside sales, sales, or lead generation, preferably within the SaaS industry
• Strong phone presence and experience dialing high volume of calls per day
• Very strong interpersonal and communication skills
• Business acumen, to understand the landscape of the opportunity, and the needs of prospective customers
• Ability to conceptualize and explain complex concepts in a clear and compelling way
• Ability to multi-task, prioritize and manage time effectively and independently
• Must have knowledge of social networking sites and popular business directories
• Experience in the salon, spa, medical spa, or fitness industry a plus

Job Title: Sales Development Manager - Corporate Gifting

Position Overview:

As a Sales Development Manager in the Corporate Gifting industry, you will be responsible for driving revenue growth through the development and execution of strategic sales initiatives. The ideal candidate will have a strong background in sales, a proven track record in the corporate gifting sector, and the ability to lead and motivate a sales team.

Key Responsibilities:

Sales Strategy and Planning:

·      Develop and implement a comprehensive sales strategy to achieve revenue targets and market share growth.

·      Analyze market trends, competitor activity, and customer behavior to identify new business opportunities.

·      Collaborate with the leadership team to set sales goals and objectives.

Team Leadership:

·      Lead and inspire a high-performing sales team.

·      Provide coaching, training, and mentorship to team members to enhance their sales skills and product knowledge.

·      Set clear performance expectations and regularly assess team performance against targets.

Corporate Gifting Expertise:

·      Leverage your expertise in the corporate gifting field to understand client needs and propose innovative gifting solutions.

·      Stay informed about industry trends, emerging technologies, and best practices in corporate gifting.

Client Relationship Management:

·      Cultivate and maintain strong relationships with key clients and prospects.

·      Collaborate with the marketing team to develop and execute effective client engagement strategies.

Sales Process Optimization:

·      Streamline and optimize the sales process to improve efficiency and effectiveness.

·      Implement and manage CRM tools to track and analyze sales performance metrics.

Collaboration:

·      Work closely with cross-functional teams, including marketing, operations, and customer service, to ensure seamless execution of sales initiatives.

·      Collaborate with product development teams to align offerings with market demand.

Qualifications:

·      Bachelor's degree in Business, Marketing, or a related field.

·      Proven experience in sales, with a focus on corporate gifting.

·      Demonstrated success in leading and managing high-performing sales teams.

·      Strong understanding of the corporate gifting market and industry trends.

·      Excellent communication, negotiation, and interpersonal skills.

·      Ability to think strategically and execute tactically.

·      Proficiency in CRM tools and sales analytics.

4 - 8 overall experience.

• 1-2 years’ experience in Azure Data Factory - schedule Jobs in Flows and ADF Pipelines, Performance Tuning, Error logging etc..
• 1+ years of experience with Power BI - designing and developing reports, dashboards, metrics and visualizations in Powe BI.
• (Required) Participate in video conferencing calls - daily stand-up meetings and all day working with team members on cloud migration planning, development, and support.
• Proficiency in relational database concepts & design using star, Azure Datawarehouse, and data vault.
• Requires 2-3 years of experience with SQL scripting (merge, joins, and stored procedures) and best practices.
• Knowledge on deploying and run SSIS packages in Azure.
• Knowledge of Azure Data Bricks.
• Ability to write and execute complex SQL queries and stored procedures.