Salesforce Developer

We are seeking an experienced and dynamic BPO Team Leader to oversee a team of customer service representatives. The ideal candidate will be responsible for ensuring the efficient day-to-day operations of the team, driving performance, meeting service level agreements (SLAs), and ensuring high customer satisfaction. This role requires excellent leadership skills, problem-solving abilities, and a deep understanding of BPO operations.

Key Responsibilities:

• Lead, manage, and motivate a team of customer service agents to achieve performance targets.
• Monitor and evaluate individual and team performance, providing coaching and feedback to ensure continuous improvement.
• Handle escalated customer queries and resolve issues efficiently.
• Ensure adherence to company policies, procedures, and quality standards.
• Maintain and report on team KPIs and provide regular performance updates to management.
• Facilitate training and development programs to enhance team skills and knowledge.
• Foster a positive and collaborative work environment.

Requirements:

• Minimum of 3 years of experience in BPO operations, with at least 1 year in a leadership role.
• Strong communication and interpersonal skills.
• Ability to work under pressure and handle multiple priorities.
• Proficiency in MS Office and CRM software.
• Ability to motivate, mentor, and guide a team towards achieving business goals.

If you're passionate about leadership and customer service, apply today to join our team in Pune!

Job Description: 

We are looking for an experienced SQL Developer to become a valued member of our dynamic team. In the role of SQL Developer, you will be tasked with creating top-notch database solutions, fine-tuning SQL databases, and providing support for our applications and systems. Your proficiency in SQL database design, development, and optimization will be instrumental in delivering efficient and dependable solutions to fulfil our business requirements.

Responsibilities:

 ● Create high-quality database solutions that align with the organization's requirements and standards.

● Design, manage, and fine-tune SQL databases, queries, and procedures to achieve optimal performance and scalability.

● Collaborate on the development of DBT pipelines to facilitate data transformation and modelling within our data warehouse.

● Evaluate and interpret ongoing business report requirements, gaining a clear understanding of the data necessary for insightful reporting.

● Conduct research to gather the essential data for constructing relevant and valuable reporting materials for stakeholders.

● Analyse existing SQL queries to identify areas for performance enhancements, implementing optimizations for greater efficiency.

● Propose new queries to extract meaningful insights from the data and enhance reporting capabilities.

● Develop procedures and scripts to ensure smooth data migration between systems, safeguarding data integrity.

● Deliver timely management reports on a scheduled basis to support decision-making processes.

● Investigate exceptions related to asset movements to maintain accurate and dependable data records.

Duties and Responsibilities: 

● A minimum of 3 years of hands-on experience in SQL development and administration, showcasing a strong proficiency in database management.

● A solid grasp of SQL database design, development, and optimization techniques.

● A Bachelor's degree in Computer Science, Information Technology, or a related field.

● An excellent understanding of DBT (Data Build Tool) and its practical application in data transformation and modelling.

● Proficiency in either Python or JavaScript, as these are commonly utilized for data-related tasks.

● Familiarity with NoSQL databases and their practical application in specific scenarios.

● Demonstrated commitment and pride in your work, with a focus on contributing to the company's overall success.

● Strong problem-solving skills and the ability to collaborate effectively within a team environment.

● Excellent interpersonal and communication skills that facilitate productive collaboration with colleagues and stakeholders.

● Familiarity with Agile development methodologies and tools that promote efficient project management and teamwork.

Dear Job seekers

Greetings from vimishaitech

Job description:

 Leading MNC IT company in Coimbatore is looking for Asp. Net Developer having 2 - 3 yrs of Experience having experience as below. This is a full-time. NET Developer role based in Coimbatore. The Dotnet Developer will be responsible for day-to-day tasks associated with software development, including object-oriented programming (OOP), . NET Core, programming, and ASP. NET MVC. The Developer will work on-site and collaborate with cross-functional teams to develop, analyze, and maintain software applications.

Requirements:

Experience: 2-3 years.

Skill Set: . Net, MVC Framework, Web Application Development, c#, sql server, MVC Architecture, software development, ASP. Net MVC, jQuery, ADO. Net, programming.

Experience in Software Development and ASP. NET MVC.

Strong knowledge of object-oriented programming (OOP) concepts.

Proficient in. NET Core and programming languages like C#.

Ability to design, develop, and maintain software applications.

Experience with database systems such as SQL Server.

Strong problem-solving and analytical skills.

Excellent written and verbal communication skills.

Bachelor's degree in Computer Science or related field.

Experience working in an Agile development environment is preferred.

• Strong experience in building UI and Backend process, APIs using PHP and CI technology stack
• Excellent knowledge and experience of CodeIgniter CI
• Good core knowledge of HTML5, CSS3, jQuery, and Bootstrap
• Good knowledge and experience in MySQL
• Good experience in the build and deployment process

• Bachelor’s degree in computer science or a similar field.
• Knowledge of PHP web frameworks including Laravel, and CodeIgniter.
• Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
• Understanding of object-oriented PHP programming.
• Previous experience creating scalable applications.
• Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
• Familiarity with SQL/NoSQL databases.
• Ability to project manage.
• Good problem-solving skills.

• Oversee the company's finances, providing leadership and coordination in financial reporting, treasury management accounting, and compliance
• Be a key part of the senior team, working closely with the CEO and senior leadership
• Take responsibility for funding documentation, diligence, and related financial coordination
• Strike alliances with leading banking and financial institutions for financial operations, marketplace operations, and the like
• Work in an entrepreneurial environment (i.e. open office, no separate cubicles, flat travel policies with economy class travel and no five-star stays, a hands-on, do-it-yourself culture, etc) and display a similar entrepreneurial spirit

Requirements

• Exceptional interpersonal skills and demonstrated leadership abilities
• Entrepreneurial at heart and likes to take ownership
• Excellent analytical skills, motivated, hardworking and self-driven leader
• Should have experience in building and scaling finance teams from scratch
• The leader is expected to be a team player with experience in managing people and projects, a self-starter with a proactive attitude
• The ability to interact with stakeholders internal and external is essential

Specific Prior Experience In

• Financial reporting & statutory compliance:
• Provide daily/weekly/monthly financial and management information reports including budget vs actual
• Responsible for accounting and financial systems, 100% statutory compliance and timely, adequate controls, and accurate bookkeeping
• Ensure legal and licensing compliance with periodic scanning of business models
• Taxation and audits:
• Develop appropriate processes to reduce the tax burden. Monitor compliance with statutory authorities for taxation
• Liaise with external auditors to ensure timely and smooth closure of financials. Smoothly complete statutory and internal audits