Salesforce Developer

JOB DESCRIPTION

Senior Product Manager (Technical)

Real-time AI Platform  ·  Enterprise B2B  ·  Multi-Vertical

Company: ableCredit

Location: Bangalore

Reports to: CEO / Co-founder

Team: Engineering, AI/ML, Enterprise Customer Success

Stage: Post-PMF, Pre-Scale

About ableCredit

ableCredit is a GenAI infrastructure company built for enterprises where human conversations drive high-stakes decisions. Our real-time AI co-pilot platform listens to live conversations, guides front-line agents through structured workflows, and captures everything into compliant, structured outputs — automatically.

Why This Role Exists -

This role exists to solve three specific problems:

• Shipping cadence: We build good things but ship unpredictably. We need someone who can install a culture of weekly releases, clear ownership, demo days, and “what shipped this week” accountability.
• AI leverage: We need someone who sees these opportunities instinctively: POC onboarding, SOP configuration, customer telemetry analysis.
• Alignment: The person in this role becomes the connective tissue between Business, engineering, and management - translating customer urgency into engineering priorities without losing either side’s trust.

What You’ll Own

Product Execution & Shipping Culture

• Own the product roadmap for the core ableCredit platform across BFSI, insurance, healthcare, and BPO verticals.
• Install and run a predictable shipping rhythm: sprint planning, release cadence, demo days, weekly “what shipped” updates to the company.
• Own the prioritisation framework: what gets built, what gets deferred, and why. Communicate tradeoffs clearly to engineering, sales, and leadership.

Technical Product Leadership

• Work directly with the engineering and AI teams on architecture decisions, latency tradeoffs, model selection, and evaluation frameworks for AI features.
• Review telemetry dashboards, debug production issues alongside engineers, and read API documentation when integrating with client systems.
• Make platform vs. vertical-specific tradeoffs: know when a feature request genuinely needs custom work and when it’s a configuration problem.

AI as Internal Leverage

• Identify internal workflows that should be automated or agent-powered: POC onboarding, SOP configuration, customer health monitoring, QA of conversation outputs.
• Stay current on AI capabilities (agentic frameworks, evaluation methods, prompt engineering at scale) and translate them into practical product decisions.

Enterprise Customer & Cross-Functional Alignment

• Be the single point of truth between what customers need, what sales has promised, and what engineering is building.
• Join customer calls and on-site visits. Understand the reality of a credit officer in Coimbatore or a branch executive in Nagpur using the product in the field.
• Build a visible, credible roadmap that sales can sell from and customers can plan around .

What We’re Looking For

Non-Negotiables

• 5–8+ years in product management, with at least 2 years shipping AI-powered or data-heavy products to enterprise B2B customers.
• Technical fluency: You’ve written production code at some point in your career. Today, you can read a Grafana dashboard and spot a latency spike, review a PR for product correctness, navigate API docs independently, and check telemetry without filing a ticket. Engineers see you as a technical peer, not a business translator.
• AI product judgment: You understand the difference between AI-as-product and AI-as-infrastructure. You’ve made decisions about model selection, prompt engineering, evaluation frameworks, and graceful degradation in production. Bonus: you’ve built or shipped agentic workflows.
• Shipping culture builder: You’ve joined a team that was building good things but shipping unpredictably, and you changed that. You can describe exactly what you did in the first 90 days.

Strong Preferences

• Multi-vertical or horizontal platform experience: You’ve worked on a product that serves multiple industries and have dealt with “build once, configure many” vs. “this vertical needs something custom” tensions.
• India enterprise context: Comfort with BFSI, regulated industries, or India-specific enterprise sales cycles. You understand that deploying in Tier-2/3 India is a different operating environment than a Valley SaaS playbook.
• Internal AI adoption: Evidence of using AI, automation, or agentic tools to improve your own team’s velocity — not just building AI products for customers.

Nice-to-Haves

• Experience with real-time systems: audio/video streaming, low-latency pipelines, multilingual NLP.
• Startup experience at a comparable stage (post-PMF, pre-scale, 20–80 people).
• Familiarity with Indian language tech, voice AI, or field-force enablement products.

Why Join ableCredit Now

• The AI is real. This isn’t a company that slapped “AI-powered” on a dashboard. Real-time transcription, multilingual voice models, agentic workflows - in production, at scale, in one of the hardest operating environments on earth.
• The expansion is genuinely exciting: four new verticals, a new global product, and 7x revenue growth targeted in a single year.
• You’ll work directly with the founding team, strong engineers, and demanding customers who actually want the product to succeed.

Compensation & Logistics

• Competitive salary + meaningful equity (early-stage, pre-Series A).
• Location:Bangalore, in-office, with occasional travel to customer sites.
• This is a leadership hire. You’ll have a seat at the table on company strategy, not just product decisions.

Key Responsibilities:

1. Understanding the brand that is being represented, the TLC brand, the Program, the benefits, the scripts, the possible talking and opening lines and ensuring that the company guidelines on these are followed when a customer connect is made to enroll them into a membership program.

2. A soft approach to the sales process with conversational scripts and engagement on the call to sign up a customer. To protect the brand and ensure that a positive impact is left on the prospect after the interaction, whether he / she buys a membership or not.

3. Program Benefits must be conveyed in complete transparency leaving no scope of ambiguity or sounding / making false promises or over commitment.

4. Ensure that the prospect is not called for more than 3 times and also, he / she is not spammed on the calls. A prospect who does not want to be spoken to should be blocked from the system.

5. Ensure a database is provided by the company and only approved databases after proper DNC scrubbing are used.

6. It is mandatory to ensure that on every point of connect generating relevant leads are required, this is a part of our database expansion exercise, and must be followed.

7. Ensuing all relevant information is captured and converted into company intelligence like reasons for close etc and the prospects once spoken to are accordingly blocked from the system so that they are not called again.

8. Ensure any escalation or potential escalation is immediately reported to the Manager.

9. Ensure company time spent in the office is spent on productive customer acquisition work and aim for high enrolments, conversions, and no complaints as a performance matrix.

10. Ensuring confidentiality of all company information is maintained at all times.

Required Skills Set:

1. Minimum two years’ experience in a high-quality outbound voice process.

2. Good verbal and social communication skills in English with supporting local language. English will always be the first language for opening a customer conversation.

3. Proactive, confident, and self-motivated.

4. Performance oriented with a passion for sales and numbers.

INSURANCE RENEWAL

DATA ENTRY

TELE CALLING

INSURANCE RENEWAL

DATA ENTRY

TELE CALLING

INSURANCE RENEWAL

DATA ENTRY

TELE CALLING

About the Role:

We are looking for a skilled Flutter App Developer to build and maintain a high-performing online portal accessible via both mobile and web platforms. The ideal candidate will have a strong command of Flutter and Dart, experience integrating APIs, and the ability to develop responsive, scalable, and intuitive user interfaces.

Key Responsibilities:

• Develop, test, and maintain cross-platform applications for web and mobile using Flutter
• Implement responsive UI/UX based on Figma/Adobe XD designs
• Integrate third-party APIs and backend services (e.g., REST APIs, Firebase)
• Build and manage state using Provider, Bloc, or similar libraries
• Optimize app performance and resolve bugs reported by QA or end-users
• Ensure cross-browser/platform compatibility and responsiveness
• Collaborate with UI/UX designers, backend developers, and product teams
• Manage version control using Git and participate in code reviews

Required Skills:

• Strong experience with Flutter & Dart
• Experience developing Flutter Web & Mobile apps
• Familiarity with state management solutions (e.g., Provider, Bloc, Riverpod)
• Proficient in RESTful API integration and JSON handling
• Knowledge of Firebase services (Auth, Firestore, FCM) or other backend tools
• Understanding of responsive and adaptive UI principles
• Experience with Git version control

Preferred Skills (Bonus):

• Familiarity with deployment on Play Store and App Store
• Experience with web-specific optimization (SEO, PWA basics)
• Background in Android (Java/Kotlin) or iOS (Swift) development
• Unit and widget testing in Flutter
• CI/CD pipeline knowledge (Codemagic, GitHub Actions, etc.)

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field (preferred)
• Proven portfolio or GitHub repo with past Flutter/web apps

Why Join Us:

• Opportunity to work on a dynamic and scalable online portal
• Flexible work schedule and remote options
• Growth-oriented and collaborative work environment

The candidate should have good knowledge about the job role. Must have good writing skills. Communication skills are must.

The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.

Desired Candidate Profile

• 5 to 6 years of experience in sales and marketing
• MBA (Finance) or equivalent from Tier 1 college
• Prior experience in banking or other financial institutions
• Hands on experience in business correspondent operation
• Problem solver    

Requirement:-
1. Strong PHP Core programming expertise
2. MySQL DB Model Design and Programming expertise
3. Strong skills in either Joomla or WordPress - at least one is needed.
4. Working know how of HTML 5/ CSS 3
5. Knowledge of SVN or any other version control tools
6. Must have solid REST/API implementation and integration concepts.

Preferred addons :-
1. Good to have Frontend Skills in - Javascript/JQuery/Bootstrap/Angular
2. Experience in common third-party social APIs (google, Facebook, eBay etc)
3. Experience with Payment Gateway integration with APIs like (paypal, payza, authorise.net, Firstdata, Ipayout, Stripe etc)
4. Any experience in Ionic / PhoneGap is a plus

Benefits
1. 6 months of probation period.
2. Working Days: Monday-Friday (As per International Standards).
3. Working Timings: 9 hours per day including break of 1 hour
4. Opportunities to learn and grow.

You are required to possess good knowledge of PHP and experience in Laravel repository.

Responsibilities and Duties:

• Work alongside a broader team with a focus on Design, UX, Optimization, Back End processes, DevOps Efficiency with the goal of delivering high-quality projects using the latest tech stack.
• A keen eye for detail, along with a passion to deliver quality, customer-focused solutions is absolutely essential.
• Championing Web Development: You will be responsible for handling web development from ideation to production.
• Collaboration with product manager and other developers, owning a large part of the process from problem understanding to shipping the solution.
• Contribute best-in-class programming skills to develop highly innovative, consumer-facing web products.

Key Skills:

PHP MVC Framework Laravel, API Integration and Development, HTML5, CSS3, JavaScript, Version Control Systems, Repository Management, Basic understanding to work on AWS 

Required Experience and Qualifications:

Desired Profile:

• Great skills in PHP MVC framework Laravel.
• Extensive Experience in API integration and development is required.
• Experience in HTML5, CSS3, and JavaScript is required.
• Experienced with version control systems and repository management.
• Experience working and configuring AWS is a huge plus. but a basic understanding to work on AWS is required.
• Passionate about writing clean, efficient, and maintainable code.
• Strong analytical and debugging skills and experience building consumer systems at scale.