Performance Marketing Lead

At Axis BPO Process, we are actively recruiting individuals who are passionate about customer care and sales to join us as Tele Sales - Customer Care Executives. This role is ideal for fresh graduates looking to develop their skills in a dynamic and supportive environment. As a Tele Sales - Customer Care Executive, your primary responsibilities will include:

-Handling Inbound Calls: Providing personalized assistance to customers, addressing their inquiries, and ensuring their needs are met effectively.

-Cross-Selling**: Promoting additional products and services to enhance customer satisfaction and increase sales revenue.

-Record Keeping**: Maintaining accurate and detailed records of customer interactions and transactions to track progress and improve service delivery.

-Adherence to Policies**: Ensuring strict adherence to company policies and procedures related to customer care and sales processes.

This position offers an excellent opportunity to gain valuable experience in customer relationship management and sales techniques. If you are motivated by delivering exceptional customer service, possess strong communication skills in English and Hindi, and thrive in a collaborative team environment, we encourage you to apply. Join Axis BPO Process and embark on a fulfilling career journey where your contributions will make a significant impact on customer satisfaction and business growth..

At Egnyte we develop content governance and collaboration products that are deployed across several large companies such as Yamaha and Red bull. The Egnyte platform supports daily, business critical operations for a million-plus user base interacting with a multi-petabyte content set.

As our company grows and we work with a wider range of enterprise customers, we’re looking for a well-rounded individual for the role of Senior Product Manager. You will be responsible for a range of product management functions to help advance one of Egnyte’s core products - the Content Collaboration Platform. In particular, Web UI is the most frequently used component of Egnyte and is the primary access point for users to Egnyte’s cloud-based platform.

Your experience in customer-facing roles, strong technical background, understanding of cloud solutions, and the ability to deliver high-value solutions that are meaningful to users and organizations will make you a successful candidate for this role. You will work directly with customers, support, sales, engineering, user experience, marketing, and other product managers to define, prioritize, and deliver product enhancements and features that increase the growth of Egnyte.

What You’ll Do (but is not limited to)

· Work as part of the team of Product Managers, that defines product vision, strategy and develops Egnyte’s product roadmap

· Collaborate with 16,000 customers including Red Bull, Yamaha, BCG to define meaningful product enhancements that improve deployments, user experience, and adoption

· Based on quantitative and qualitative research, test your hypothesis by rapid prototyping, A/B testing, design sprints

· Work with engineering to oversee the KPIs deliveries and development of high-quality applications

· Run beta programs and solicit product enhancement ideas

· Author application documentation, training guides, and related materials

· Train employees on new applications and features

Your Qualifications

· Bachelor’s degree in a technical discipline

· 5+ years of Product Management experience

· Demonstrated experience in creating new SaaS/Enterprise products or advance existing ones

· Strong prioritization skills

· Strong technical background. A deep understanding of software development is required.

· Exceptional written and verbal skills

· Proven ability to influence cross-functional teams without formal authority

· Excellent teamwork skills

Bonus Skills

· Experience in the information security sector

Position: Sr SDET

Experience: 5 years

Location: Pune (Amar tech park)

Mode: 5 days a week from office

What’s the role?

We are looking for a Senior SDET to contribute to the design and building of our software offerings. Our engineering team works with .NET in an Agile environment. We use Azure DevOps Pipelines and Release. The definition of 'DONE' includes writing automated tests so our full regression on releases will effortless. We strive to do thing right and not just band-aid the problems. Our management is engaged and looking for feedback on how we can become better, iteratively.

You will have the opportunity to…

• Participate in story refinement sessions to ensure the details and dependencies are well 
• defined & understood with considerations for testing
• Collaborate with Product Owner and Developers as a team to deliver quality
• Writing and maintaining tests cases, executing, and perform ad-hoc testing with the end-user 
• experience in mind
• Automate test cases based on priority before the close of the sprint
• Participate in code review to ensure commits are up to standards
• Monitor the Azure Release for regression bugs and or issues with environments
• Work with geo-distributed teams to coordinate testing of features
• Be vocal during Retrospective meetings and follow up on process improvements
• Managing quality and bugs reports in all stages of releases

Our ideal candidate will have…

• 5+ years of experience as an SDET
• 3+ years of experience with Selenium WebDriver and Grid
• 2+ years of experience of testing web API through code
• Strong experience of OOP design with C# programming skill
• Ability to write complex SQL queries for data validation
• Knowledge of test methodologies and their corresponding tools
• Ability to recognize errors and assess risks within applications and or processes
• Working knowledge with Visual Studio 2016+ and Git
• 1+ year of experience with of CI/CD pipelines
• An understanding of the ROI and risk for ah-hoc testing, test automation, code coverage and 
• feature coverage
• A passion for design, development, and quality.

• Should be atleast having 10 + years of exp with scaled startups / high growth startups
• Preferably have done 0-1 or 1-10 (build things from scratch in HR & have scaled it )
  
  

  Roles & Responsibilties

  Roles & responsibilities :

  • You will work closely with the senior most leadership and will be responsible to build and drive HR strategy across functions to foster organisation growth.
  • Create a conducive culture that enables the team to grow the organisation & themselves.
  • Set up policies and processes and create an employer brand in the market.
  • Leadership role with fast growing early age startup
  • Work closely with senior stakeholders in a high impact rol

  Experience and Qualifications

  • Overall 12+ years experience in HR post MBA from a reputed B-School.
  • Having worked in an online/ digital start up ecosystem is a must.
  • Experience working as a HR Business Partner, HR Operations, HR Generalist, TA etc.
  • Strong business acumen with experience managing a team and diverse stakeholders.

  What’s an offer

  An excellent opportunity to work with a well funded early age start up in their fast growing set up in a leadership role working closely with a strong leadership team of expert professionals.

Selling products and services using solid arguments to prospective customers

Performing cost-benefit analyses of existing and potential customers

Maintaining positive business relationships to ensure future sales

chieve agreed upon sales targets and outcomes within schedule

Coordinate sales effort with team members and other departments

Analyze the territory/market’s potential, track sales and status reports

Supply management with reports on customer needs, problems, interests,

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