Business Development Executive

● Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the platform features and functionality to ensure they can quickly gain value from the product. ● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance via email, chat, or phone to resolve basic questions and technical challenges.

 ● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help customers navigate the platform independently.

● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common requests, and trends, sharing insights with the Customer Success team for ongoing improvement.

● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team to proactively address potential issues, helping improve retention rates.

● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS scores, and churn/renewal statistics.

● Process Improvement: Work with the team to streamline customer success processes, suggesting new ideas to improve customer experience and satisfaction. Learning & Development Opportunities

● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle management.

 ● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce, Zendesk, Intercom, or similar platforms.

● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights.

● Cross-functional Collaboration: Work closely with sales, product teams.

Job description

A Associate Intern - Job Description

As a QA Associate Intern at Binocs, you'll assist in ensuring software quality by designing and executing test plans. Reporting to the QA Lead, you'll help identify issues, document bugs, and suggest process improvements.

Responsibilities:

• Develop and execute test plans.
• Document bugs and collaborate on resolutions.
• Improve testing processes and ensure software meets requirements.
• Work with product and development teams to align with market needs.

Qualifications:

• Bachelor’s in Engineering (preferably non CS/ IT Branches)
• Familiar with QA tools, testing methodologies, and bug tracking.
• Strong analytical, communication, and problem-solving skills.

Job Title - Full Stack Trainer

skills Required - Java, Python, HTML, CSS, Nodejs, SQL, React ,GIT,SVN

Packages- 6LPA-10LPA

Experience- 3-4 Years

Location-Coimbatore.

Storytelling platforms have not evolved with smartphones, as we still consume stories being passive observers. At Raidenbit, we are building http://onelink.to/kahaniboxapp">KahaniBox - The Netflix for interactive fiction in Indian languages. We create stories with immersive roleplay experiences that allow the audience to control how the stories unfold and end. And while doing that, we are solving some fascinating problems around decoding human psychology and understanding our audience’s content tastes using engineering and data science.

We are looking for an Engineering Head to join our founding team and drive the vision and architecture for scaling KahaniBox to 100M+ monthly users.

You will:

• Recruit and manage world-class engineering talent both in India and abroad.
• Lead the development of our content creation engine, recommendation engine, and content insight engine. 
• Prototype and implement new product ideas and initiatives around increasing revenue, user retention, content consumption, etc.
• Implement and continuously improve processes for high-velocity engineering, including DevOps, testing, CI/CD, PRs, etc.
• Keep technical debt under control by reinforcing and evolving our engineering culture, which values code reviews, high test coverage, and adequate documentation.

You have:

• 7+ years of engineering experience in scaling, optimizing, and rewriting significant systems. Bonus points for gaming/media-tech experience.
• 3+ years of team management experience. 
• Strong team-building and empowering skills - you excel in hiring and mentoring high-performing engineering teams.
• Exceptional competencies in data structures, algorithms, software design, and OOP.
• Experience with at least one Cloud Providers: GCP, AWS, or Azure.
• Experience in building data pipelines and implementing event-driven architectures.
• Strong bias to ship early and iterate quickly with data.
• Intermediate understanding of Machine Learning.

Responsibilities:

- Collaborate with the development team to understand project requirements and provide input on testability.

- Design and develop comprehensive test plans and test cases for UI/ API, based on project requirements.

- Write and execute automated tests using JavaScript with Cypress or Playwright.

- Perform manual testing when necessary to ensure complete test coverage.

- Identify and document defects, and work closely with developers to resolve them.

- Conduct regression testing to ensure software quality and reliability.

- Collaborate with cross-functional teams to ensure that software meets quality standards.

- Participate in code reviews to ensure testability and maintainability of the codebase.

- Maintain and update test documentation as necessary.

- Stay up-to-date with industry trends and best practices in software testing.

- Continuously improve the testing process and suggest process enhancements.

Requirements:

- Bachelor's degree in Computer Science, Engineering, or a related field.

3-4 years of experience in software testing.

- Proficiency in writing test scripts using JavaScript.

- Experience with test automation tools such as Cypress or Playwright.

- Strong understanding of software testing methodologies and best practices.

- Excellent problem-solving and debugging skills.

- Strong attention to detail and commitment to quality.

- Good communication and collaboration skills.

- Eagerness to work from the office in Hyderabad.

Benefits:

- Office Gear allocation

- Mediclaim policy for self, spouse, kids, and parents

- Wellness policy for self

- PTO

- 5 days a week work

- Subscription reimbursements

- Reimbursements for self-learning and professional development

Hello,

We have a job opportunity for Product Designer

Company Name: Furniture Kraft International Pvt Ltd.

Brand Name : Metallika

Location: Mumbai

Job Type: Full-time

Qualification : Bachler's in Product design / Interior designing

Experience : 3+ years in Product Design / Interior designing

Salary : 40k - 50k

About Us:

FURNITURE KRAFT International Pvt Ltd is built on the strong philosophy of developing furniture that combines functionality with innovative design. Today we are an ISO 9001:14000 certified company manufacturing Metal beds, sofas and sofa-cum-beds, and specialized products for institutions of education, Hostel and healthcare. As we continue to expand our team, we are seeking a talented Candidate to contribute to our exciting projects and uphold our commitment to excellence.

Job description:

We are seeking a talented and creative Product Designer to join our dynamic team. As a Product Designer, you will be responsible for creating intuitive and visually appealing designs for our products, ensuring a seamless user experience. You will work closely with cross-functional teams, including product managers, engineers, to translate user needs and business requirements into innovative and user-friendly designs.

Roles & Responsibilities

1. Designing and coordinating with production on taking products from concept to reality.

2. Creating and expanding our catalogue of in-house products and development.

3. A keen understanding of furniture details – materiality, joinery, sizing etc.

4. Thorough research skills- trends in market, client/ project dealers requirement etc.

5. Vendor Research

6. Quality Check of the product.

7. Launching product and website listing

Skills :

1 AutoCAD – (Must)

2 Solidworks ( Good to have)

3 3D software, SketchUp, 3DS MAX etc.

4 Photoshop

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

Cogoport Story

Do you prefer to get speeding tickets or parking tickets?

Because at Cogoport we are speeding ahead to do something remarkable for the world. We are trying to solve the Trade Knowledge and Execution Gap, which is currently widening and preventing trade to the tune of $3.4 trillion annually. This Gap has enormous economic as well as human impact and disproportionately hits small and medium businesses globally.

The team at Cogoport is working on developing a new category, the Global Trade Platform, that helps companies discover and connect with appropriate trade partners, optimize shipping and logistics options and costs, and improve cash management and cash flow.

Cogoport is currently in hypergrowth mode. We are proud to have been named an Asia-Pacific High-Growth Company by the Financial Times and an Indian Growth Champion by the Economic Times. We are aiming to reach an annualized revenue of $1 billion (7700 Crores INR) by this summer and are hiring over 500 additional employees. We are currently hiring in Mumbai, Gurgaon, Chennai and Bangalore.

Cogoport Culture: We have two core values at Cogoport—Intrapreneurship and Customer-centricity. If you share these values and are a hard worker who is willing to take risks (and occasionally get a speeding ticket), you can make a huge impact and propel your career in an endless number of directions with Cogoport.

Cogoport Leadership

https://www.linkedin.com/in/purnendushekhar/">https://www.linkedin.com/in/purnendushekhar/
https://www.linkedin.com/in/amitabhshankar/">https://www.linkedin.com/in/amitabhshankar/

Life at Cogoport: It’s rare to be able to join a company that can give you the resources, support and technology you need to break new ground and see your ideas come to life. You’ll be surrounded by some of the smartest engineers and commercial specialists in India and the Asia Pacific Region.

With huge growth and the right entrepreneurial mindset, comes huge opportunities! So, wherever you join us, you’ll be able to dream, deliver better and brighter solutions, and speed ahead with the possibility to propel your career forward in endless directions as our company continues to grow and expand.

For more insights about the company:  https://cogoport.com/about">https://cogoport.com/about

Why Cogoport?

International Trade can be complicated at times and every day brings new challenges and opportunities to learn.  When we simplify international trade, it empowers and affects every human being on the face of this earth. Seven billion people - one common problem.

As a part of the Talent team at Cogoport, you will get an opportunity to be a part of an industry-wide revolution in the world of shipping and logistics by collaborating with other brilliant minds to resolve real world on-ground challenges. You will have a direct impact on the revenue and profitability growth for the organization.

Areas of Impact for you

• Hands-on management with deep-dive into the details of software design, implementation and debugging.
• Guide your teams in developing roadmaps and systems to drive product growth, then identify, plan, and execute projects to support that growth.Manage multiple projects across a wide breadth of technologies, coordinate dependencies, and interactions with the internal teams and external partners.
• Collaborate with stakeholders from across functions to keep the development team in sync with all functions and overall business objectives.
• Develop large multi-tenant applications in Rails.
• Understand Rails best practices and religiously introduce those to codebase.
• Set up, create and manage strong best practices/architecture to ensure reliable, secure, bug-free, and performant software is released on-time.

Desirable Skills and Experience

• Loves coding.
• 4-6 years of experience managing technology teams.
• Demonstrated ability to build complex scalable technology products.
• Should have prior experience of working with ROR, React, PostgreSQL and cloud infra.
• Understanding scaling strategies for a high-traffic Rails applications.
• Understanding O-Auth2 or JWT (Json Web Token) authentication mechanisms.
• Experience in using ActiveRecordSerialize, RSpec and active interaction.Engin
• Knowledge about Asynchronous Networking in Ruby; Refactoring ActiveRecord Models; Background Job processing using Redis and Sidekiq; Writing automated Deployment Scripts using Capistrano, Ansible etc.
• Expertise in Data Science and Machine Learning is a plus.
• Expertise in Jenkins, Kubernetes, dockers and cloud technology is a plus.

Cogoport is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and respected at work.