Numerator is looking for an experienced, talented and quick-thinking DevOps Manager to join our team and work with the Global DevOps groups to keep infrastructure up to date and continuously advancing. This is a unique opportunity where you will get the chance to work on the infrastructure of both established and greenfield products. Our technology harnesses consumer-related data in many ways including gamified mobile apps, sophisticated web crawling and enhanced Deep Learning algorithms to deliver an unmatched view of the consumer shopping experience. As a member of the Numerator DevOps Engineering team, you will make an immediate impact as you help build out and expand our technology platforms from on-premise to the cloud across a wide range of software ecosystems. Many of your daily tasks and engagement with applications teams will help shape how new projects are delivered at scale to meet our clients demands. This role requires a balance between hands-on infrastructure-as-code deployments with application teams as well as working with Global DevOps Team to roll out new initiatives. What you will get to do
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About Numerator
Numerator backed by Vista Equity Partners is a Data-Tech company reinventing Market Research. Headquartered in Chicago, USA, Numerator has more than 1,600 employees worldwide. We blend proprietary data with advanced technology and elite services to create unique insights in a market research industry that has been slow to change. The majority of Fortune 100 companies are Numerator clients.
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We are now seeking a talented and motivated individual to contribute to our product in the Cloud data
protection space. Ability to clearly comprehend customer needs in a cloud environment, excellent
troubleshooting skills, and the ability to focus on problem resolution until completion are a requirement.
Responsibilities Include:
Review proposed feature requirements
Create test plan and test cases
Analyze performance, diagnosis, and troubleshooting
Enter and track defects
Interact with customers, partners, and development teams
Researching customer issues and product initiatives
Provide input for service documentation
Required Skills:
Bachelor's degree in Computer Science, Information Systems or related discipline
3+ years' experience inclusive of Software as a Service and/or DevOps engineering experience
Experience with AWS services like VPC, EC2, RDS, SES, ECS, Lambda, S3, ELB
Experience with technologies such as REST, Angular, Messaging, Databases, etc.
Strong troubleshooting skills and issue isolation skills
Possess excellent communication skills (written and verbal English)
Must be able to work as an individual contributor within a team
Ability to think outside the box
Experience in configuring infrastructure
Knowledge of CI / CD
Desirable skills:
Programming skills in scripting languages (e.g., python, bash)
Knowledge of Linux administration
Knowledge of testing tools/frameworks: TestNG, Selenium, etc
Knowledge of Identity and Security
Cloud DevOps Architect
· Practices self-leadership and promotes learning in others by building relationships with cross- functional stakeholders; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others; mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback.
· Ensure appropriate translation of business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications.
· Build use cases/scenarios and reference architectures to enable rapid adoption of cloud services
in Product’s cloud journey.
· Provide insight into recommendations for technical solutions that meet design and functional needs.
· Experience or familiarity with Firewall/NGFW deployed in a variety of form factors (Checkpoint, Imperva, Palo Alto, Azure Firewall).
· Establish credibility & build deep relationships with senior technical individuals to enable them to be cloud advocates.
· Participate in deep architectural discussions to build confidence and ensure engineering success when building new and migrating existing applications, software. and services to AWS and GCP.
· Conduct deep-dive hands-on education/training sessions to transfer knowledge to DevOps and engineering teams considering or already using public cloud services.
· Be a cloud (Amazon Web Services, Google Cloud Platform) and DevOps evangelist and advise the stakeholders on cloud readiness, workload identification, migration and identifying the right multi cloud mix to effectively accomplish business objectives.
· Understands engineering requirements and architect scalable solutions adopting DevOps and leveraging advanced technologies such as AWS CodePipelines, AWS Code-Commit, ECS containers, API Gateway, CloudFormation Templates, AWS Kinesis, Splunk, Dome9, AWS-SQS, AWS-SNS, SonarCube, Microservices, and Kubernetes to realize stronger benefits and future proof outcomes for customer-facing applications.
· Build use cases/scenarios and reference architectures to enable rapid adoption of cloud services in product’s cloud journey.
· Be an integral part of the technology and architecture community in the public cloud partners (AWS, GCP, Azure) and bring in new services launched by cloud providers into 8K Miles Product Platform scope.
· Capture and share best-practice knowledge amongst the DevOps and Cloud community.
· Act as a technical liaison between product management, service engineering, and support teams.
· Qualification:
o Master’s Degree in Computer Science/Engineering with 12+ years’ experience in information technology (networking, infrastructure, database).
o Strong and recent exposure to AWS/GCP/Azure Cloud platforms and designing hybrid multi cloud solutions. Preferred to be Certified AWS Architect professional or similar
· Working knowledge of UNIX shell scripting.
· Strong hands-on programming experience in Python
· Working knowledge of data visualization tools – Tableau.
· Experience working in cloud environment — AWS.
· Experience working with modern tools in the Agile Software Development Life Cycle.
· Version Control Systems (Ex. Git, Github, Stash/Bitbucket), Knowledge Management (Ex. Confluence, Google Docs), Development Workflow (Ex. Jira), Continuous Integration (Ex. Bamboo), Real Time Collaboration (Ex. Hipchat, Slack).
What the role needs
● Review of current DevOps infrastructure & redefine code merging strategy as per product roll out objectives
● Define deploy frequency strategy based on product roadmap document and ongoing product market fit relate tweaks and changes
● Architect benchmark docker configurations based on planned stack
● Establish uniformity of environment across developer machine to multiple production environments
● Plan & execute test automation infrastructure
● Setup automated stress testing environment
● Plan and execute logging & stack trace tools
● Review DevOps orchestration tools & choices
● Coordination with external data centers and AWS in the event of provisioning, outages or maintenance.
Requirements
● Extensive experience with AWS cloud infrastructure deployment and monitoring
● Advanced knowledge of programming languages such as Python and golang, and writing code and scripts
● Experience with Infrastructure as code & devops management tools - Terraform, Packer for devops asset management for monitoring, infrastructure cost estimations, and Infrastructure version management
● Configure and manage data sources like MySQL, MongoDB, Elasticsearch, Redis, Cassandra, Hadoop, etc
● Experience with network, infrastructure and OWASP security standards
● Experience with web server configurations - Nginx, HAProxy, SSL configurations with AWS, understanding & management of sub-domain based product rollout for clients .
● Experience with deployment and monitoring of event streaming & distributing technologies and tools - Kafka, RabbitMQ, NATS.io, socket.io
● Understanding & experience of Disaster Recovery Plan execution
● Working with other senior team members to devise and execute strategies for data backup and storage
● Be aware of current CVEs, potential attack vectors, and vulnerabilities, and apply patches as soon as possible
● Handle incident responses, troubleshooting and fixes for various services
- Hands-on knowledge on various CI-CD tools (Jenkins/TeamCity, Artifactory, UCD, Bitbucket/Github, SonarQube) including setting up of build-deployment automated pipelines.
- Very good knowledge in scripting tools and languages such as Shell, Perl or Python , YAML/Groovy, build tools such as Maven/Gradle.
- Hands-on knowledge in containerization and orchestration tools such as Docker, OpenShift and Kubernetes.
- Good knowledge in configuration management tools such as Ansible, Puppet/Chef and have worked on setting up of monitoring tools (Splunk/Geneos/New Relic/Elk).
- Expertise in job schedulers/workload automation tools such as Control-M or AutoSys is good to have.
- Hands-on knowledge on Cloud technology (preferably GCP) including various computing services and infrastructure setup using Terraform.
- Should have basic understanding on networking, certificate management, Identity and Access Management and Information security/encryption concepts.
- • Should support day-to-day tasks related to platform and environments upkeep such as upgrades, patching, migration and system/interfaces integration.
- • Should have experience in working in Agile based SDLC delivery model, multi-task and support multiple systems/apps.
- • Big-data and Hadoop ecosystem knowledge is good to have but not mandatory.
- Should have worked on standard release, change and incident management tools such as ServiceNow/Remedy or similar
Hands on experience in:
- Deploying, managing, securing and patching enterprise applications on large scale in Cloud preferably AWS.
- Experience leading End-to-end DevOps projects with modern tools encompassing both Applications and Infrastructure
- AWS Code deploy, Code build, Jenkins, Sonarqube.
- Incident management and root cause analysis.
- Strong understanding of immutable infrastructure and infrastructure as code concepts. Participate in capacity planning and provisioning of new resources. Importing already deployed infra into IaaC.
- Utilizing AWS cloud services such as EC2, S3, IAM, Route53, RDS, VPC, NAT/IG Gateway, LAMBDA, Load Balancers, CloudWatch, API Gateway are some of them.
- AWS ECS managing multi cluster container environments (ECS with EC2 and Fargate with service discovery using Route53)
- Monitoring/analytics tools like Nagios/DataDog and logging tools like LogStash/SumoLogic
- Simple Notification Service (SNS)
- Version Control System: Git, Gitlab, Bitbucket
- Participate in Security Audit of Cloud Infrastructure.
- Exceptional documentation and communication skills.
- Ready to work in Shift
- Knowledge of Akamai is Plus.
- Microsoft Azure is Plus
- Adobe AEM is plus.
- AWS Certified DevOps Professional is plus
Our Client is an IT infrastructure services company, focused and specialized in delivering solutions and services on Microsoft products and technologies. They are a Microsoft partner and cloud solution provider. Our Client's objective is to help small, mid-sized as well as global enterprises to transform their business by using innovation in IT, adapting to the latest technologies and using IT as an enabler for business to meet business goals and continuous growth.
With focused and experienced management and a strong team of IT Infrastructure professionals, they are adding value by making IT Infrastructure a robust, agile, secure and cost-effective service to the business. As an independent IT Infrastructure company, they provide their clients with unbiased advice on how to successfully implement and manage technology to complement their business requirements.
- Providing on-call support within a high availability production environment
- Logging issues
- Providing Complex problem analysis and resolution for technical and application issues
- Supporting and collaborating with team members
- Running system updates
- Monitoring and responding to system alerts
- Developing and running system health checks
- Applying industry standard practices across the technology estate
- Performing system reviews
- Reviewing and maintaining infrastructure configuration
- Diagnosing performance issues and network bottlenecks
- Collaborating within geographically distributed teams
- Supporting software development infrastructure by continuous integration and delivery standards
- Working closely with developers and QA teams as part of a customer support centre
- Projecting delivery work, either individually or in conjunction with other teams, external suppliers or contractors
- Ensuring maintenance of the technical environments to meet current standards
- Ensuring compliance with appropriate industry and security regulations
- Providing support to Development and Customer Support teams
- Managing the hosted infrastructure through vendor engagement
- Managing 3rd party software licensing ensuring compliance
- Delivering new technologies as agreed by the business
What you need to have:
- Experience working within a technical operations environment relevant to associated skills stated.
- Be proficient in:
- Linux, zsh/ bash/ similar
- ssh, tmux/ screen/ similar
- vim/ emacs/ similar
- Computer networking
- Have a reasonable working knowledge of:
- Cloud infrastructure, Preferably GCP
- One or more programming/ scripting languages
- Git
- Docker
- Web services and web servers
- Databases, relational and NoSQL
- Some familiarity with:
- Puppet, ansible
- Terraform
- GitHub, CircleCI , Kubernetes
- Scripting language- Shell
- Databases: Cassandra, Postgres, MySQL or CloudSQL
- Agile working practices including scrum and Kanban
- Private & public cloud hosting environments
- Strong technology interests with a positive ‘can do’ attitude
- Be flexible and adaptable to changing priorities
- Be good at planning and organising their own time and able to meet targets and deadlines without supervision
- Excellent written and verbal communication skills.
- Approachable with both colleagues and team members
- Be resourceful and practical with an ability to respond positively and quickly to technical and business challenges
- Be persuasive, articulate and influential, but down to earth and friendly with own team and colleagues
- Have an ability to establish relationships quickly and to work effectively either as part of a team or singularly
- Be customer focused with both internal and external customers
- Be capable of remaining calm under pressure
- Technically minded with good problem resolution skills and systematic manner
- Excellent documentation skills
- Prepared to participate in out of hours support rota
Job Brief
The role is to coordinate strategies for defining, deploying, and designing a next-generation, cloud-based unified communications platform. This includes managing all engineering projects for VoIP initiatives, planning technology roadmaps, and configuring and optimizing all products and services, both internally and those integrated with Internet-based services.
Responsibilities:
- Provide ongoing support of the Stage Prod environments that are placed in public clouds;
- Improvement Observability of the Product and Infrastructure it placed in;
- Support integrations with other Products and collaborate with Teams owning them;
- Write high-quality documentation;
- Improve deployment process: CI/CD pipelines, automations and so on and so forth.
Requirements:
Technical Experience:
- Confident Linux administrator and common experience as administrator of services used by customers (internal or external);
- Monitoring Systems and Observability Tools: Prometheus Grafana; ELK;
- CI/CD experience: Git GitLab, Bazel or Jenkins;
- DevOps SRE practices understanding, including common toolset, approaches, deployment strategies et cetera;
- IaaC: HashiCorp Terraform, CloudFormation;
- Public Clouds -Networking, Containers. DNS, other common public clouds services: computing, storages, billing, user management and roles control (AWS);
- Docker Kubernetes: near to CKA level;
- Networks: TCP/IP, NAT/PAT, HTTP(s), DNS;
- Basic experience with databases administration (MySQL or PostgreSQL);
- Automations: Python in Linux Administration;
- Understanding of Change Incident management processes
We are seeking a passionate DevOps Engineer to help create the next big thing in data analysis and search solutions.
You will join our Cloud infrastructure team supporting our developers . As a DevOps Engineer, you’ll be automating our environment setup and developing infrastructure as code to create a scalable, observable, fault-tolerant and secure environment. You’ll incorporate open source tools, automation, and Cloud Native solutions and will empower our developers with this knowledge.
We will pair you up with world-class talent in cloud and software engineering and provide a position and environment for continuous learning.