
Job Description: Patient Service Executive (Oncology)
Location: Mumbai, India (Field-Based)
Experience: 5+ Years
Domain: Oncology / Patient Access Programs (PAP) / Health-Tech
Work Mode: 100% Field Work
About the Organization
We are a healthcare data science and technology company focused on making precision medicine accessible and affordable in emerging markets. By connecting clinical data with innovative financial and patient support solutions, we bridge the gap between life-saving oncology treatments and the patients who need them. We specialize in Patient Benefit Programs (PBP) that link therapy costs to actual clinical outcomes.
The Role
We are seeking a highly motivated and empathetic Patient Service Executive to drive our Patient Assistance Program (PAP) operations on the ground in Mumbai. This is a field-intensive role focused on enhancing patient adherence and quality of life for individuals battling cancer. You will serve as the primary face of the program, ensuring patients receive seamless access to high-cost therapies through clinical and financial support.
Key Responsibilities
1. Field-Based Patient Management:
- Manage the end-to-end patient journey: from initial enrollment and rigorous documentation to continuous follow-up and renewal coordination.
- Conduct frequent field visits to hospitals and patient homes for counseling, service delivery, and document collection.
- Educate patients and caregivers on therapy adherence, potential side effects, and innovative value-based financing options.
2. HCP & Hospital Liaison:
- Establish and maintain strong working relationships with Key Opinion Leaders (KOLs), Oncologists, and hospital administrative staff across Mumbai
- Act as the Single Point of Contact (SPOC) for healthcare professionals regarding program updates and patient progress.
- Coordinate program awareness activities within clinics to ensure all eligible patients are identified.
3. Operations & Compliance:
- Ensure timely and accurate reporting of all field activities, patient metrics, and adherence rates to the management team.
- Strictly adhere to healthcare regulatory guidelines, Pharmacovigilance (PV) protocols, and Adverse Event (AE) reporting.
- Manage complex patient inquiries and documentation challenges with professionalism and empathy.
Required Candidate Profile
- Experience: 5+ years of overall experience, with a heavy focus on Patient Assistance Programs (PAP) / Patient Support Programs (PSP) or field-based patient care within Oncology/Specialty Care.
- Target Background: We are specifically looking for candidates currently working with or having significant experience from:
- Major Health-Tech Platforms (specifically their PSP/Home-Care divisions).
- Global Pharmaceutical Companies (In-house PSP/Patient Access teams).
- Domain Expertise: Must have extensive experience in "field work" involving frequent interaction with both patients/caregivers and Oncologists.
- Education: Bachelor’s or Master’s degree, preferably in Hospital Administration, Life Sciences, Pharmacy, or a related field.
- Language: Proficiency in English, Hindi, and Marathi is essential for navigating the local Mumbai healthcare landscape.
- Attributes: High degree of empathy, exceptional organizational skills, and a "can-do" attitude for field-intensive operations.

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Job Title : Security Operations Centre (SOC) Analyst (L2/L3)
Experience : 6.5 to 9 Years
Location : Gurgaon (Hybrid – 3 Days Office / 2 Days WFH)
Budget : Up to ₹22 LPA
Joining : Immediate to 15–20 Days (Buyout Available)
Drive Date : Virtual Drive on 19th June
Note : Preference for candidates from Delhi NCR. North India-based candidates must be open to relocate to Gurgaon. No remote option available.
About the Role :
We are hiring a skilled SOC Analyst to join our Security Operations Centre (SOC).
The role involves proactive threat monitoring, incident response, forensic investigations, SIEM management, and collaboration across IT security domains to strengthen our cyber defense posture.
Mandatory Skills : SOC/NOC operations, SIEM tools (e.g., Splunk/QRadar), network security, malware analysis, vulnerability assessment, log analysis, Windows/Linux OS, packet capture tools (Wireshark/Netmon), firewalls, EDR, IDS/IPS, DLP, AV solutions.
🎯 Key Responsibilities :
- Monitor and analyze security events to identify threats across networks and endpoints.
- Perform threat detection, triage, investigation, and escalation of cybersecurity incidents.
- Execute forensic analysis and malware containment processes.
- Manage SIEM (health checks, alerting rules, integrations, vendor coordination).
- Conduct vulnerability assessments, patch impact analysis, and ensure timely remediation.
- Collaborate with internal IT teams for secure implementation of new initiatives.
- Analyze logs from security tools like SIEM, DLP, AV, EDR, etc.
- Prepare and maintain security documentation, SOPs, and incident reports.
🛠 Required Skills :
- 3 to 5 Years’ hands-on experience in a SOC/NOC environment.
- Expertise in SIEM solutions, firewalls, EDR, IDS/IPS, AV, DLP, and vulnerability scanners.
- Strong knowledge of Linux/Windows OS, system logs, and hardening practices.
- Proficient in packet capture analysis tools like Wireshark or Netmon.
- Excellent problem-solving and communication skills.
- Experience in security impact analysis for patches and third-party advisories.
✅ Preferred Certifications :
- CEH – Certified Ethical Hacker
- GIAC – GCIH / GCIA / GCED (or equivalent)
Strong Customer Success Manager / Implementation Manager / Post-Sales Enterprise Delivery Profiles
Mandatory (Experience 1): Must have 6+ years of relevant experience in customer-facing Customer Success / Account Management / Implementation roles.
Mandatory (Experience 2): Must have 3+ years of hands-on experience supporting enterprise customers in North America and/or Europe
Mandatory (Experience 3): Must have owned end-to-end enterprise customer implementations, including discovery, onboarding, integrations, go-live, and stabilization.
Mandatory (Experience 4): Must have experience working with CXO / VP / Director-level stakeholders as primary points of contact (POCs) for enterprise accounts.
Mandatory (Experience 5): Must have managed enterprise accounts with ACV / ARR of at least USD 40K+, and owned commercial outcomes such as renewals, expansions, upsells, and retention (NRR).
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Mandatory (Experience 7): Must have a conceptual understanding of SaaS architecture and APIs, with the ability to troubleshoot workflows and coordinate closely with engineering and product teams (hands-on coding not required).
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Role Summary
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Campaign Management
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Client Relationship Management
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Performance Analytics & Reporting
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Defence Sector Engagement
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- Identify opportunities with DRDO, PSUs (BEL, BEML, ECIL, HAL, HVF, etc.), and private defence manufacturers.
- Pitch company products for integration into defence and aerospace applications.
Key Skills & Qualifications (2026 Standards)
Education
- Bachelor’s degree in Engineering (Electrical / Electronics / Communication) or MBA.
Experience
- 2–3 years of proven success in B2B or B2C sales and/or marketing roles.
Technical Proficiency
- Hands-on experience with CRM tools, MS Office, and sales analytics platforms.
Preferred Background
- Prior experience with defence products, defence PSUs, or regulated industrial sectors is highly desirable.
Oracle Apex Developer:
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- Joining Time – Immediate to 45 Days
- US Client – Long term logistics domain project
- Opportunity to work with a team of 20+ Apex experts on the latest Apex technologies in the market
- Onsite opportunity for tenured employees
Experience:
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