
- 5+ years of software development or site reliability engineering or equivalent experience
- Skilled at problem solving, algorithms, and data structures
- Building tools and scripting frameworks from scratch
- Working with Cloud Automation tools like CloudFormation, Terraform, CDK, aws-cli
- Scripting languages like Python, Groovy, PowerShell, Bash, Perl etc.
- Configuration automation using Ansible or equivalent tools
- Exposure to Windows, Linux administration skills
- Project management tools like Jira, Trello
- Prior experience in dealing with Datastore technologies like Postgres, MySQL, SQL, DynamoDB is desirable
- Familiarity with basic networking, security and cloud engineering concepts
- Team player who is eager to help others to succeed through mentoring and leading by example
- Highly collaborative with effective written and verbal communication skills

Similar jobs
1. Lead a team of associates who are the first point of contact for members - identify, understand and resolve customer queries via chat support / email or call if necessary.
2. Foster cross-functional relationships with internal stakeholders and devise methods for improvement of overall customer experience
3. Work on process/workflow design to ensure root cause resolution of frequent customer queries. Develop service procedures, policies and standards
4. Record and document all relevant user feedback
5. Manage escalations. Take ownership of customers' issues and follow problems through to resolution.
6. Manage rotational shifts to ensure great 24/7 customer support (8-hour shifts | 6 days working | Weekday off)
7. Own customer satisfaction targets and resolve all user queries within specified timelines
8. Scale our processes, services, and systems playbook
9. Recruit, mentor and develop customer service agents and nurture an
environment where they can excel through encouragement and empowerment
10. Report back to company leadership on key KPIs and benchmarks. Aid in the ongoing development and management of new KPIs
Requirements
1. High empathy & a mindset to not simply ‘manage’ customers but to delight them. We need a customer champion.
2. You know how to make simple moments impactful. “Delight is in the details” is your work mantra.
3. You're a natural teacher and communicator.
4. 3+ years of experience in customer service. Prior experience in managing customer support operations via chat in a fast-paced startup environment
5. Experience navigating and resolving customer escalations that you'd tell your grandkids about
6. Excellent communication skills with expert-level fluency in English.
7. Excellent knowledge of management methods and techniques.
8. A highly driven self-starter, with very strong ownership of their work
9. Awareness of the industry’s latest technology trends and applications
10. Ability to think strategically and to lead. Advanced troubleshooting and
multi-tasking skills
- Be responsible for the research, design, development, and deployment of all products and platforms
- Proficient full stack web developer with experience in building large-scale applications.
- Ensure that the platform remains secure, scalable, sustainable.
- Set the bar for the quality of code, software engineering practices, communication skills, dealing with complexity and ambiguity.
- Hire all technical roles
- Strong analytical, problem solving, and troubleshooting skills
- Experience in working with MERN Stack (or any other stack)
- Strong foundation in computer science fundamentals: data structures, algorithms, and coding
- Excellent knowledge of Design Principles/patterns and Architecture Principles
- Expertise on AWS
- Design and build Scalable Web Applications
- Experience in DevOps Processes
- As a Tech Lead you will be expected to adapt to a dynamic work environment. Stay updated with latest in technology
- Own the product release end to end
- Ability to think Out of Box to create innovative solutions
- Strong technical acumen and cross-functional familiarity with Product Management and UX
- Experience in a young startup and build products from scratch
* we're Hiring SEO Executive*
Hands-on knowledge of On-page and Off-page SEO tools & tactics|knowledge of Keyword Planner | Seeking the role of SEO Executive | In-depth understanding of key social media platforms, extensive experience in developing social media strategies for brand awareness | Major skills include SMO, PPC, etc.
We're looking for SEO Executive with 0-3 years of experience and who can handle multiple SEO projects.
Reqirements –
*Conduct keyword research to identify relevant and high-traffic search terms.
*Optimize on-page elements such as meta tags, headers, and content for SEO.
*Develop and implement off-page SEO strategies, including link building and outreach.
*Monitor website performance using SEO tools and analytics platforms.
*Create and maintain SEO reports, tracking key performance indicators (KPIs).
*Stay up-to-date with industry trends and search engine algorithm updates.
*Perform website audits and recommend technical SEO improvements.
*Troubleshoot and resolve SEO-related issues that affect rankings and traffic.
Qualifications:
*Proven experience as an SEO Specialist or similar role.
*In-depth knowledge of search engine algorithms and ranking factors.
*Proficiency in SEO tools such as Google Analytics, Google Search Console, and SEO software.
*Strong analytical and problem-solving skills.
*Excellent communication and collaboration abilities.
*Familiarity with HTML, CSS, and website development principles.
*Ability to adapt to evolving SEO trends and algorithms.
*Certification in SEO or digital marketing (optional but beneficial).
Job Type - Full time
Location - Ahmedabad
Who We Are Looking For
A candidate that is willing to do client servicing and a support mechanism for Business Development along with overall assistance on event projects.
Responsibilities:
- Shall be responsible for the coordination of campaigns where one would get to learn the entire process of pitching business to the clients and execution of the campaigns.
- Identify new business opportunities and potential clients through market research, networking, and other methods.
- Setting up meetings with the new clients.
- Preparing MOMs and brief documents.
- Brainstorming and preparation of presentations
- Will have to assist in preparing and delivering presentations, and proposals, negotiate and close deals to potential clients and partners.
- Should keep abreast of industry trends and best practices.
Skills:
- Strong analytical and problem-solving skills, with the ability to think strategically.
- Excellent communication and interpersonal skills
Company URL: http://www.tribeww.in
- Willing to contribute to Small or Large Project Teams
- Must be willing to start Immediately work from home permanent
- Good Communication Skills (English)
- Can Allocate working hours (Flexible) as per Projects Req.
- Must have Good Internet & Good Laptop/System
Data Sutram is a Alternate Data Intelligence Enterprise that uses the power of external data sources to create key insights that generate value for businesses. It is one of the fastest growing companies in the space of Artificial Intelligence & Location Analytics in India and is funded by Indian Angel Network (IAN), 100x.VC (led by Sanjay Mehta) and the IIFL Fintech Fund (2021). It has been recognized as one of the ten startups in NetApp Global Accelerator Programme.
About the Role:
As Product (UX/UI) Designer at Data Sutram, you will be responsible for collecting and translating user insights into delightful experiences. Ultimately, you shall create both functional and appealing beautiful features that address our customer's needs and help us grow our customer base. You will use your creativity and eye for design – along with your technical knowledge – to develop great experiences. You'll work with a product manager, communications strategist and our development team. Together you shall deliver UI mockups, prototypes, MVPs and final products.
In this role, you'll have the privilege of being the voice of our customers and translate their needs into user-friendly designs. You will have a direct impact on the customer's user-experience of our product.
Responsibilities:
- Gather and evaluate user requirements in collaboration with product managers and engineers
- Illustrate design ideas using storyboards, process flows and sitemaps
- Design graphic user interface elements, like menus, tabs and widgets
- Build page navigation buttons and search fields
- Develop UI mockups and prototypes that clearly illustrate how sites function and look like
- Create original graphic designs & videos for marketing Data Sutram products.
- Prepare and present rough drafts to internal teams and key stakeholders
- Interact with customers to identify and troubleshoot UX problems (e.g. responsiveness)
- Create Style Systems for DS Products of the future.
Skill Requirements:
- You know how to distill simplicity from complex user requirements.
- You know how to use the tools of the trade like, Figma, Sketch, Invision, Photoshop, Marvel, Overflow.
- You have experience in Product Marketing.
- You have experience with user research and translating insights from research to your designs.
- You have great communication skills both when interfacing with customers as well as when working with your team.
- Video Editing experience. (appreciated)
- You are able to lead complex projects from scratch.
Experience:
2-3 years of experience in UI/UX design
Rules & Responsibilities:
- Design, implement and maintain all AWS infrastructure and services within a managed service environment
- Should be able to work on 24 X 7 shifts for support of infrastructure.
- Design, Deploy and maintain enterprise class security, network and systems management applications within an AWS environment
- Design and implement availability, scalability, and performance plans for the AWS managed service environment
- Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability and security
- Manage the production deployment and deployment automation
- Implement process and quality improvements through task automation
- Institute infrastructure as code, security automation and automation or routine maintenance tasks
- Experience with containerization and orchestration tools like docker, Kubernetes
- Build, Deploy and Manage Kubernetes clusters thru automation
- Create and deliver knowledge sharing presentations and documentation for support teams
- Learning on the job and explore new technologies with little supervision
- Work effectively with onsite/offshore teams
Qualifications:
- Must have Bachelor's degree in Computer Science or related field and 4+ years of experience in IT
- Experience in designing, implementing, and maintaining all AWS infrastructure and services
- Design and implement availability, scalability, and performance plans for the AWS managed service environment
- Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability, and security
- Hands-on technical expertise in Security Architecture, automation, integration, and deployment
- Familiarity with compliance & security standards across the enterprise IT landscape
- Extensive experience with Kubernetes and AWS(IAM, Route53, SSM, S3, EFS, EBS, ELB, Lambda, CloudWatch, CloudTrail, SQS, SNS, RDS, Cloud Formation, DynamoDB)
- Solid understanding of AWS IAM Roles and Policies
- Solid Linux experience with a focus on web (Apache Tomcat/Nginx)
- Experience with automation/configuration management using Terraform\Chef\Ansible or similar.
- Understanding of protocols/technologies like Microservices, HTTP/HTTPS, SSL/TLS, LDAP, JDBC, SQL, HTML
- Experience in managing and working with the offshore teams
- Familiarity with CI/CD systems such as Jenkins, GitLab CI
- Scripting experience (Python, Bash, etc.)
- AWS, Kubernetes Certification is preferred
- Ability to work with and influence Engineering teams
Role
We are looking for an experienced DevOps engineer that will help our team establish DevOps practice. You will work closely with the technical lead to identify and establish DevOps practices in the company.
You will also help us build scalable, efficient cloud infrastructure. You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices.
This would be a hybrid role and the person would be expected to also do some application level programming in their downtime.
Responsibilities
- Deployment, automation, management, and maintenance of production systems.
- Ensuring availability, performance, security, and scalability of production systems.
- Evaluation of new technology alternatives and vendor products.
- System troubleshooting and problem resolution across various application domains and platforms.
- Providing recommendations for architecture and process improvements.
- Definition and deployment of systems for metrics, logging, and monitoring on AWS platform.
- Manage the establishment and configuration of SaaS infrastructure in an agile way by storing infrastructure as code and employing automated configuration management tools with a goal to be able to re-provision environments at any point in time.
- Be accountable for proper backup and disaster recovery procedures.
- Drive operational cost reductions through service optimizations and demand based auto scaling.
- Have on call responsibilities.
- Perform root cause analysis for production errors
- Uses open source technologies and tools to accomplish specific use cases encountered within the project.
- Uses coding languages or scripting methodologies to solve a problem with a custom workflow.
Requirements
- Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
- Prior experience as a software developer in a couple of high level programming languages.
- Extensive experience in any Javascript based framework since we will be deploying services to NodeJS on AWS Lambda (Serverless)
- Extensive experience with web servers such as Nginx/Apache
- Strong Linux system administration background.
- Ability to present and communicate the architecture in a visual form.
- Strong knowledge of AWS (e.g. IAM, EC2, VPC, ELB, ALB, Autoscaling, Lambda, NAT gateway, DynamoDB)
- Experience maintaining and deploying highly-available, fault-tolerant systems at scale (~ 1 Lakh users a day)
- A drive towards automating repetitive tasks (e.g. scripting via Bash, Python, Ruby, etc)
- Expertise with Git
- Experience implementing CI/CD (e.g. Jenkins, TravisCI)
- Strong experience with databases such as MySQL, NoSQL, Elasticsearch, Redis and/or Mongo.
- Stellar troubleshooting skills with the ability to spot issues before they become problems.
- Current with industry trends, IT ops and industry best practices, and able to identify the ones we should implement.
- Time and project management skills, with the capability to prioritize and multitask as needed.
Requirement
∙ Proficient in Node.JS and ReactJS development stack
∙ Basic understanding of web technologies including HTML, CSS, JavaScript, AJAX etc.
∙ Passion for best design and coding practices and a desire to develop new bold ideas
∙ Good to have knowledge of AWS, Redis, ElasticSearch
Education: Min. Graduate in related discipline










