Oracle AND Manufacturing AND Cloud AND MES

🚀 Why join Bound AI (OIP Insurtech)?

We build real-world AI workflows that transform insurance operations—from underwriting to policy issuance. You’ll join a fast-growing, global team of engineers and innovators tackling the toughest problems in document intelligence and agent orchestration. We move fast, ship impact, and value autonomy over bureaucracy.

🧭 What You'll Be Doing

• Design and deliver end‑to‑end AI solutions: from intake of SOVs, loss runs, and documents to deployed intelligent agent workflows.
• Collaborate closely with stakeholders (product, operations, engineering) to architect scalable ML & GenAI systems that solve real insurance challenges.
• Translate business needs into architecture diagrams, data flows, and system integrations.
• Choose and integrate components such as RAG pipelines, LLM orchestration (LangChain, DSPy), vector databases, and MLOps tooling.
• Oversee technical proof-of-concepts, pilot projects, and production rollout strategies.
• Establish governance and best practices for model lifecycle, monitoring, error handling, and versioning.
• Act as a trusted advisor and technical leader—mentor engineers and evangelize design principles across teams.

🎯 What We’re Looking For

• 6+ years of experience delivering technical solutions in machine learning, AI engineering or solution architecture.
• Proven track record leading design, deployment, and integration of GenAI-based systems (LLM tuning, RAG, multi-agent orchestration).
• Fluency with Python production code, cloud platforms (AWS, GCP, Azure), and container orchestration tools.
• Excellent communication skills—able to bridge technical strategy and business outcomes with clarity.
• Startup mindset—resourceful, proactive, and hands‑on when needed.
• Bonus: experience with insurance-specific workflows or document intelligence domains (SOVs, loss runs, ACORD forms).

🛠️ Core Skills & Tools

• Foundation models, LLM pipelines, and vector-based retrieval (embedding search, RAG).
• Architecture modeling and integration: APIs, microservices, orchestration frameworks (LangChain, Haystack, DSPy).
• MLOps: CI/CD for models, monitoring, feedback loops, and retraining pipelines.
• Data engineering: preprocessing, structured/unstructured data integration, pipelines.
• Infrastructure: Kubernetes, Docker, cloud deployment, serverless components.

📈 Why This Role Matters

As an AI Solution Architect, you’ll shape the blueprint for how AI transforms insurance workflows—aligning product strategy, operational impact, and technical scalability. You're not just writing code; you’re orchestrating systems that make labor-intensive processes smarter, faster, and more transparent.

Job Title: IT Head – Fintech Industry

Department: Information Technology

Location: Andheri East

Reports to: COO

Job Type: Full-Time

Job Overview:

The IT Head in a fintech company is responsible for overseeing the entire information technology infrastructure, including the development, implementation, and maintenance of IT systems, networks, and software solutions. The role involves leading the IT team, managing technology projects, ensuring data security, and ensuring the smooth functioning of all technology operations. As the company scales, the IT Head will play a key role in enabling digital innovation, optimizing IT processes, and ensuring compliance with relevant regulations in the fintech sector.

Key Responsibilities:

1. IT Strategy and Leadership

• Develop and execute the company’s IT strategy to align with the organization’s overall business goals and objectives, ensuring the integration of new technologies and systems.
• Lead, mentor, and manage a team of IT professionals, setting clear goals, priorities, and performance expectations.
• Stay up-to-date with industry trends and emerging technologies, providing guidance and recommending innovations to improve efficiency and security.
• Oversee the design, implementation, and maintenance of IT systems that support fintech products, customer experience, and business operations.

2. IT Infrastructure Management

• Oversee the management and optimization of the company’s IT infrastructure, including servers, networks, databases, and cloud services.
• Ensure the scalability and reliability of IT systems to support the company’s growth and increasing demand for digital services.
• Manage system updates, hardware procurement, and vendor relationships to ensure that infrastructure is cost-effective, secure, and high-performing.

3. Cybersecurity and Data Protection

• Lead efforts to ensure the company’s IT infrastructure is secure, implementing robust cybersecurity measures to protect sensitive customer data, financial transactions, and intellectual property.
• Develop and enforce data protection policies and procedures to ensure compliance with data privacy regulations (e.g., GDPR, CCPA, RBI, etc.).
• Conduct regular security audits and vulnerability assessments, working with the security team to address potential risks proactively.

4. Software Development and Integration

• Oversee the development and deployment of software applications and tools that support fintech operations, including payment gateways, loan management systems, and customer engagement platforms.
• Collaborate with product teams to identify technological needs, integrate new features, and optimize existing products for improved performance and user experience.
• Ensure the seamless integration of third-party platforms, APIs, and fintech partners into the company’s core systems.

5. IT Operations and Support

• Ensure the efficient day-to-day operation of IT services, including helpdesk support, system maintenance, and troubleshooting.
• Establish service level agreements (SLAs) for IT services, ensuring that internal teams and customers receive timely support and issue resolution.
• Manage incident response, ensuring quick resolution of system failures, security breaches, or service interruptions.

6. Budgeting and Cost Control

• Manage the IT department’s budget, ensuring cost-effective spending on technology, software, hardware, and IT services.
• Analyze and recommend investments in new technologies and infrastructure that can improve business performance while optimizing costs.
• Ensure the efficient use of IT resources and the appropriate allocation of budget to support business priorities.

7. Compliance and Regulatory Requirements

• Ensure IT practices comply with relevant industry regulations and standards, such as financial services regulations, data privacy laws, and cybersecurity guidelines.
• Work with legal and compliance teams to ensure that all systems and data handling procedures meet industry-specific regulatory requirements (e.g., PCI DSS, ISO 27001).
• Provide input and guidance on IT-related regulatory audits and assessments, ensuring the organization is always in compliance.

8. Innovation and Digital Transformation

• Drive innovation by identifying opportunities for digital transformation within the organization, using technology to streamline operations and enhance the customer experience.
• Collaborate with other departments (marketing, customer service, product development) to introduce new fintech products and services powered by cutting-edge technology.
• Oversee the implementation of AI, machine learning, and other advanced technologies to enhance business performance, operational efficiency, and customer satisfaction.

9. Vendor and Stakeholder Management

• Manage relationships with external technology vendors, service providers, and consultants to ensure the company gets the best value for its investments.
• Negotiate contracts, terms of service, and service level agreements (SLAs) with vendors and technology partners.
• Ensure strong communication with business stakeholders, understanding their IT needs and delivering technology solutions that align with company objectives.

Qualifications and Skills:

Education:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (Master’s degree or relevant certifications like ITIL, PMP, or CISSP are a plus).

Experience:

• 8-12 years of experience in IT management, with at least 4 years in a leadership role, preferably within the fintech, banking, or technology industry.
• Strong understanding of IT infrastructure, cloud computing, database management, and cybersecurity best practices.
• Proven experience in managing IT teams and large-scale IT projects, especially in fast-paced, growth-driven environments.
• Knowledge of fintech products and services, including digital payments, blockchain, and online lending platforms.

Skills:

• Expertise in IT infrastructure management, cloud services (AWS, Azure, Google Cloud), and enterprise software.
• Strong understanding of cybersecurity protocols, data protection laws, and IT governance frameworks.
• Experience with software development and integration, particularly for fintech platforms.
• Strong project management and budgeting skills, with a track record of delivering IT projects on time and within budget.
• Excellent communication and leadership skills, with the ability to manage cross-functional teams and communicate complex technical concepts to non-technical stakeholders.
• Ability to manage multiple priorities in a fast-paced, high-pressure environment.

About us:

Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educator and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.

Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured “Series-D” funding.

Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below! 

Note - Malayalam, Telugu, and Kannada speaking candidates apply only!
Work from office (Noida) till probation period, post which remote work.

What you will do?

• Discover/ connect/ pitch/ onboard niche e-learning content creators in the universe
• Come up with out-of-the-box strategies to engage with potential content creators using various channels in a cost-effective manner
• Help customers understand and imagine the possibilities and potential that our platform provides to them
• Be proficient in conducting live demos and resolving any technical queries that the customers might have

You should apply if you

• Have a strong business acumen, strong analytical aptitude and a problem-solving attitude
• Are multi-tasker, critical thinkers, and tactical executioners
• Have worked with different teams and stakeholders and built strong customer relations
• Have worked with high-growth start-ups for a year or longer
• Have excellent communication and interpersonal skills

Responsibilities

• Design and implement Azure BI infrastructure, ensure overall quality of delivered solution 
• Develop analytical & reporting tools, promote and drive adoption of developed BI solutions 
• Actively participate in BI community 
• Establish and enforce technical standards and documentation 
• Participate in daily scrums  
• Record progress daily in assigned Devops items 

Ideal Candidates should have

• 5 + years of experience in a similar senior business intelligence development position 
• To be successful in the role you will require a high level of expertise across all facets of the Microsoft BI stack and prior experience in designing and developing well-performing data warehouse solutions 
• Demonstrated experience using development tools such as Azure SQL database, Azure Data Factory, Azure Data Lake, Azure Synapse, and Azure DevOps. 
• Experience with development methodologies including Agile, DevOps, and CICD patterns 
• Strong oral and written communication skills in English 
• Ability and willingness to learn quickly and continuously 
• Bachelor's Degree in computer science 

What you will be doing

You will join our team as our Senior PHP Developer (Laravel) and your main responsibilities will be to:

• Write clean and maintainable code with good test coverage.
• Implement new features in collaboration with our design team.
• Optimize existing code to perfection with special attention to performance and maintainability.
• Do a code review of your colleagues work.

You and our future-proof stack

• We seek a balance between sticking with what works and fearlessly exploring the new.
• We use the latest stable version of PHP 7|8 because it allows us to write better code using features like strict type declarations, typed class properties and arrow functions.
• We leverage the elegance, simplicity and readability of the latest Laravel version.
• We want to spend our precious time on things that matter the most; that's why we perfect our easy to run the development environment with Homestead and custom scripts.
• We write and run tests with PHPUnit and http://cypress.io/">JavaScript End to End Testing Framework.
• We have a great set of tools to maintain the code quality and run on CI/CD (psalm (error level 4), rector, phpcs, php-cs-fixer, phpcpd etc.)
• We use Rector to maintain our code quality.
• We’re constantly refactoring our front-end code intending to reach front-end heaven:
• Laravel Blade template engine.
• PostCSS to maximize the power of modern CSS.
• Webpack for perfect control over front-end assets.
• Latest JS with support for ES2020 features. To accomplish this we use the latest Babel releases.

We ❤ CI (Continuous Integration) and CD (Continuous Delivery) so we usually deploy a few releases per day: Zero downtime. Just a few buttons to push. No sweaty palms.

We care deeply about the Developer Experience (DX) of our codebase and tools. DX and DevOps is our middle name: Git, GitHub, HTTP/2, Assets CDN, AWS, Enterprise SSDs on our high-spec servers, and much more.

About you

• You have expert knowledge of PHP.
• You have expert knowledge of Laravel.
• You have experience with test-driven development (TDD).
• You have 6+ years of experience working professionally with OOP.
• Your work is based on a solid foundation in computer science fundamentals from data structures and algorithms to design patterns.
• You are an engineer by mindset and always try to understand how things work under the hood.
• You have substantial experience working with RESTful web services and ORM concepts.
• You love to learn through doing. You’re ready to put in some hard work to expand your skills.
• You speak and write acceptable English – not perfect English, just acceptable
• You are a team player and you don't bring your ego to work. 
• You are self-motivated and self-disciplined and thus work well in a flat hierarchy with lots of freedom.
• You love to have creative freedom, make independent judgments and live up to the responsibility that comes with that freedom.
• You love to create tangible results—every hour and every day.
• You love to make a positive impact on the world and the lives of others.

What you need to have:

Will be developing mobile and web applications using latest technology. Should be good in analysing requirements and translate into applications. Good in understanding application flows.

Tech Skills –

Mobile technology – Hybrid (Ionic / Cordova / capacitor / flutter), Native (Android / iOS) – Expert level – Should have completed 2-3 full sized complex projects with server component, use of cloud services, use of device native capabilities like camera, accelerometer etc.

HTML, CSS, Bootstrap, Java script – Intermediate level - Good understanding of concepts and should be able to realize application screens based on the UI provided by designers.

MEAN (MongoDB, Express, Angular/React, Node.js) stack – Beginner level - Should have understanding of concepts, good with basics

• JD: • 10+ years of overall industry experience
  • 5+ years of cloud experience
  • 2+ years of architect experience
  • Varied background preferred between systems and development
  o Experience working with applications, not pure infra experience
  • Azure experience – strong background using Azure for application migrations
  • Terraform experience – should mention automation technologies in job experience
  • Hands on experience delivering in the cloud
  • Must have job experience designing solutions for customers
  • IaaS Cloud architect
  workload migrations to AWS and/or Azure
  • Security architecture considerations experience
  • CI/CD experience
  • Proven applications migration track of record.