International Outbound - Voice Process at IGLOBAL IMPACT ITES PVT. LTD. · Durgapur · 0 - 7 years · ₹1L - ₹2.4L / yr · Profitable · Posted 22 Aug 2023

Oversee the sales process to attract new clients.
Work with senior team members to identify and manage risks.
Maintain fruitful relationships with clients and address their needs effectively.
Prepare and deliver pitches to potential investors.
Foster a collaborative environment within the organization.
Transfer call to the supervisor after initial explanation.
SKILLS:
Excellent spoken English.
Both Graduate/Undergraduate may apply.
Ability to develop good relationships with current and potential clients.
Excellent communication skills.
Knowledge of productivity tools and software.
Ready to work in Nightshift.

About IGLOBAL IMPACT ITES PVT. LTD.
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Job Summary:
We are looking for a highly skilled and hands-on QA Lead with deep expertise in WebdriverIO, Automation Testing, and Manual Testing using JavaScript and TypeScript. The ideal candidate will lead QA efforts across projects, mentor team members, and ensure product quality across all stages of development.
Key Responsibilities:
> Lead the QA team in planning, designing, and executing test strategies (both automation and manual).
> Build and maintain test automation frameworks using WebdriverIO, JavaScript, and TypeScript. > Ensure thorough testing of web applications across different browsers and devices.
> Identify test requirements and track quality assurance metrics (e.g., defect densities and open defect counts).
> Collaborate with cross-functional teams (Developers, Product Owners, DevOps) to define quality standards.
> Drive continuous improvement in testing strategies and processes. > Review and analyze system specifications and identify areas of risk.
> Prepare detailed test reports and dashboards for leadership visibility.
Required Skills & Experience:
> 8+ years of QA experience with a minimum of 2+ years in a QA Lead role.
> Strong hands-on experience with WebdriverIO for automation testing.
> Proficiency in JavaScript and TypeScript.
> Solid understanding of both Manual and Automation testing practices.
> Experience in CI/CD integration for test automation pipelines.
> Familiarity with API testing tools like Postman or REST Assured is a plus.
> Strong knowledge of Agile/Scrum methodologies.
> Excellent communication, leadership, and mentoring skills.
Strong Brand Marketing Manager profiles, with experience with well-known B2C brands
Mandatory (Experience 1): Must have total 6+ YOE, and recent 3+ years working in end-to-end Brand Marketing (including Brand building, positioning, & brand strategy)
Mandatory (Experience 2): Must have strong hands-on experience in Brand Marketing for a Top / well-known B2C or Fintech brands
Mandatory (Core Skills): Must possess creative thinking, strong project management skills, and be execution-focused; should have managed brand campaigns including creative development, production, social content, media planning, and buying..
Mandatory (Education): Candidates from Top college like IIMs, ISB, MICA, VGSOM-IIT Kharagpur, IIT etc (Note: College can be ignored if candidate is from unicorn companies like Bharatpe, Unilever, Reliance, Groww etc)
Mandatory (Company): Well-know B2C Brands in FMCG, Fintech, BFSI, Consumer Tech, or Lifestyle brands.
Job Description:
- Develop and implement effective SEO strategies to improve website rankings and drive organic traffic.
- Conduct keyword research and analysis to identify opportunities for optimization.
- Optimize website content, meta tags, and internal linking for search engines
- Analyse website technical performance and implement improvements for better crawlability and indexing.
- Monitor and report on SEO performance using tools like Google Analytics.
- Stay up-to-date with the latest SEO trends, algorithm updates, and best practices.
- Working with content creation, social media, and digital marketing.
- Experience on Google PPC is good to have.
Employee Benefits @ Surekha Technologies:
✨ 5 Days Working
🏥 Mediclaim Policy
🏠 Home Loan Interest Subsidy
👶Maternity and Paternity Leave
🌱Soft Skill Improvement Programmes
🎬Movie Friday & Team events
🌍Onsite Opportunities
🎉Semi-Annual Office Event & Outdoor Activities
🏆Rewards and Recognition
🕒 Salary on Time + Full Statutory Compliances (PF, ESIC, Gratuity, etc.)
1. Lead the development of frontend architecture and implement scalable, maintainable, and
high-performance web applications.
2. Conduct code reviews and provide constructive feedback to team members to ensure adherence to best
practices and coding standards.
3. Mentor and guide junior frontend developers, fostering a culture of continuous learning and
improvement.
4. Stay up-to-date with the latest frontend technologies, frameworks, and industry trends, and integrate new
solutions as appropriate.
5. Coordinate with the project management team to ensure the timely delivery of high-quality frontend
components and features.
6. Contribute to the development of reusable components, tools, and libraries to improve team productivity
and code maintainability.
Opportunity
We are a small team of closely knit engineers who were able to build a product that helped us to scale until this point. The company’s growth from here is based on the strategy of focusing on enterprise customers and making products ready for them.
Laundry industry has critical workflows and complex integrations with hardware and machines, and the new developers need to be more confident and fearless about making changes in the system. This will help to deliver products faster to the customers while building more robust products.
We are looking for an experienced QA Test Automation Engineer to be part of our team. Your understanding of functional testing, writing maintainable tests, written and verbal communication skills will be put to the test.
Responsibilities
- Estimate, prioritize, plan, and execute manual testing activities.
- Manage release from the QA perspective and keep the affected parties informed.
- Identify quality assurance process bottlenecks and suggest actions for improvements.
- Preparing test cases for unit, integration and end-end testing.
- Plan and manage automation testing strategy for QDC.
What you can expect in the next 12 months
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Role
As one of the senior members of the backend development team you will be
responsible for architecting and setting the standards for building our core
backend/microservices. Also, you will be responsible for shaping up the entire system for scale
and collaborating extensively with the frontend and design teams to create the best consumer
experiences.
Responsibilities
● Develop microservices that will be used by the frontend through API endpoints.
● Translate business requirements into high quality code.
● Ensure that the code is deployed in a secure and scalable fashion.
● Focus on code maintainability and performance of application.
● Provide technical advice and assists in solving programming problems.
● Enhance Analytics and overall backend architecture for better performance.
Requirements
● 4+ years of backend/full-stack development experience
● 1+ years of experience on NodeJS
● 1+ years experience in building APIs in a microservice architecture
● Has experience managing other developers, recruiting and training.
● Experience in PHP is a plus
● Experience with AWS services such as Lambda, CloudWatch, CloudFront
● Has experience in code reviewing/being the gatekeeper for an entire project
● Experience with RabbitMQ or similar queuing system
● Experience with Redis/ElasticSearch is a plus
● Familiarity with CI/CD pipeline tools like Jenkins
● Good knowledge of working with Git
● A knack for benchmarking and optimization
We are looking for a Senior Software Developer in Test (SDET) to join the Flex Media Platform
engineering QA team to develop and maintain a test automation platform that enables Dalet to
deliver complex software rapidly without compromising quality.
Dalet empowers media-rich organizations to transform their production and distribution workflows
– accelerating media operations, maximizing collaboration and creating higher value from content.
As a leading media technology and service provider with over three decades of innovation, our
software solutions enable greater control, enhanced visibility and increased productivity for content
professionals and storytellers around the globe.
Leading organizations such as Fox Networks Group, Arsenal Football Club, MediaCorp, Audi, and the
BBC trust Dalet to support their daily content operations. Our team is driven by a passion for media
and committed to empowering a world where compelling stories are beautifully made, effortlessly
told, and thoughtfully delivered.
Roles and responsibilities
• Engage with product owners and engineers, understand product design objectives and
features being delivered to develop and execute test plans.
• Develop and maintain automated test suites which are executed by CI/CD pipelines to verify
the functionality of service and platform features.
• Develop comprehensive multi component and system wide automated regressions tests
suites that assure quality prior to product releases.
• Develop load and performance test suites to verify non-functional requirements are met and
maintained.
• Participate in Agile development ceremonies including sprint planning and sprint
retrospectives.
• Investigate issues raised by customer and help support and operations teams to resolve
issues.
• Research and investigate new test tools and methodologies to maintain state of the art testing
practices and processes.
What you will bring
• A Bachelor's degree in computer science, computer engineering, or a related field.
• At least 5 years of software QA experience with a strong emphasis on automation.
• Strong experience of coding and programming skills in Java / Node JS.
• Expertise in building Test Automation Frameworks using Cucumber, Selenium, TestNG/Junit
or API / Webservices, Mocha or Jest, Maven and ANT build tools.
• Experience in API Test Automation using Rest Assured, JSON and Postman.
• Experience in developing web frontend test automation using Selenium or similar.
• Experience working with Jenkins or similar CI/CD platforms.
• Exposure to Behaviour Driven development.
• The ability to recognise risk and errors in software systems.
• A passion for testing, development, and design.
• Experience with Performance Engineering using tools like JMeter is a Plus.
Building QA Excellence India | QA Manager
Must have:
- Knowledge on design, development and deployment of applications based on CMS and Dot Net technology framework
- Strong Analytical, Logical Reasoning and Problem-Solving skills
- Strong in SDLC concepts, RDBMS concepts and SQL/PL-SQL, Data Structures
- Ability to effectively work with a highly technical and virtually located team
Good to have:
- Considerable knowledge in the following: Drupal, .NET MVC, PHP, CSS, Angular, jQuery, Microsoft SQL Server, MySQL, DevOps, Agile software development
- Exposure to mobile application development using any one of the mobile development platforms (iOS, Android, Windows)
Soft skills:
- Ability to co-ordinate among various user groups and internally within the team. This is a critical skill
- Excellent communication skills, both written and oral
- Ability to multi-task and prioritize
- Deliver on commitments
- Self-Starter and willing to learn many new skills on the job
- Willing to work flexible hours as the job demands
- Excellent trouble shooting skills
- Ability to think through various business issues and come up with solid design solutions that will stand the test of time
- Good listening and influencing skills; a strong customer focus is a must
Job description
Business Development
- Proven track record in Client Acquisition and Business Development with Captive customers, aggressive approach toward winning clients.
- identify potential GIC clients and generate leads, participate in the RFP-Proposal and presentation preparation and delivery process.
Proven track record of increasing revenue through generation of leads and placements
Show an understanding of the challenges facing the industry at present and illustrate a knowledge of the operational attention to detail that will be required to succeed within the industry - Good key level contacts and a consistent track record of reaching targets, manage relationships from start to end and provide customer satisfaction
- Must possess strong communication and presentation skills, Excellence in persuasive selling techniques, create enthusiasm for services.
- Should have a knack for experimenting and zeal to explore new ways to interact with client.
Account Management
- Extensive exposure working with captive customers.
- Map the account business unit wise, connect with all the Hiring Managers - build relations in order to generate business requirement.
- Should have extensively worked on Account mapping, mining and farming activities.
- Should have knowledge on end to end IT recruitment process sourcing -Identifying screening short listing interviewing candidates.
- Make timely submissions and provide all the information to the client which is required for making an end client submission. Follow up with the clients on the progress of the submittals made.
Identify new business opportunities and responsible for CRM activities - Set up meetings with client decision makers( practice leaders/Director), create and maintain excellent relationships with clients specified persons and be able to tailor pitch the service according to their specifications.
- Own the client requirements and delight the customer with quality & timely delivery.
- Manage sourcing, screening and assessing profiles as per client requirements from various channels, mainly through references and social networking.
Guide & motivate the team to source profiles, screening them and engaging with the candidates. - Be hands on in above activities and contribute significantly to the total closures. Experience in handling multiple clients escalations/ issues
- Excellent presentation, Oral and Written Communication Skills, Strong people skills, assertive and ability to lead and engage with all stakeholders
- Focused more on Strategy planning and the targets










