International Outbound - Voice Process

Project Role : Application SAP Enterprise Portal

Project Role Description :

Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills : SAP Enterprise Portal Architecture, SSI:  NON SSI:

Good to Have Skills :SSI: No Function Specialization NON SSI :

Job Requirements :

Key Responsibilities : A Perform Operations support for SAP Desktop B Manage incidents within SLA C Engage in Portal upgrades and Enhancements D SAP UI5 developments with upskilling E Testing/Weekend support for Cutovers /mocks etc

Technical Experience :

Should have 6 yrs relevant exp and 1 E2E implementation exp.

A Resource has worked on End to end Development projects in SAP Portal B Good to have knowledge in Web dynpro Java C Experience in Portal Content Administration iViews, Worksets, Groups, Roles and role-based content SAP Knowledge Management D Experience in all phases of SDLC Requirements, analysis, development, testing E SAP Fiori Good to have skill F Display analytical skills for fit gap analysis for migrations, Upgrade Professional Attributes :

Candidate must be flexible to work from client location- Jabalpur

A Good communication skill in English B Good analytical skill C Experience in managing the team and the delivery Educational Qualification:

A Regular 15-year full time education B Software Engineering degree

Experience:- Overall 10 to 12 years of experience of which atleast 5 to 7 years’ experience should be in Information Security. Mandatory is 5 to 7 years’ experience in Information security and with one full end to end implementation experience.

Base location: - Bengaluru - Must

Joining requirement: - Not later than second week of June 2023.

Requirements: -

1.      Mandatory - ISO 27001:2013 lead implementor certified

2.      Mandatory - ISO 27001:2013 lead auditor certified (but if it is a good candidate, we can still consider)

3.      Good to have – CISA, CISM, Risk management certification, Privacy certifications.

4.      Mandatory - Atleast one end to end implementation experience of ISO 27001 standard. The candidate should have a good implementation knowledge of ISO 27001, ISO 27002 standards and is required to implement the ISO requirements and run the ISMS program for multiple countries.

5.      This immediate requirement is for implementing the ISMS program for our Canadian office location. The candidate should be willing to work from Bengaluru in EST time zone during this implementation phase whenever required.

6.      Good documentation skills.

7.      Develop, implement, maintain, review and continually improve Information Security policies.

8.      Good understanding and knowledge of applicable legal and regulatory requirements as relevant to information security.

9.      Manage and maintain a risk register / risk database along with risk treatment plans.

10.  Good understanding of physical and environmental security.

11.  Conduct Internal Audits based ISO 27001 standards and Personal Data Protection policies. A good experience in independently conducting Internal and supplier audit with respect to information security.

12.  Provide training to the employees on Privacy & Information Security Management System on regular intervals.

13.  The greater part of the job involves interacting with people, interviewing them / auditing, Preparing audit reports, discussing / persuading / influencing.

14.  Mandatory: Good verbal and written communication skills. Eye for details.

15.  Good presentation skills.

16.  Since this is a trusted role, candidates must be willing to undergo extensive background checks to verify their identity, character, qualifications, skills and experience.

About the Company:

Rejolut is one of the award-winning fastest-growing emerging tech companies which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc. located in the USA, UK, and India. 

Key Responsibilities:

• Ability to handle and maintain confidential information.

• Fluency in social media, particularly in researching and recruiting candidates through channels such as LinkedIn and also through Job portals.

• Job candidate interviewing skills.

• Taking Care of joining formalities of the Employees.

• Preparing Appointment Letter.

• Issuing the Offer Letter and explaining the salary details.

• Conducting orientation and Induction for the new joiners.

• Ability to lead and build the team.

• Attendance Leave Management.

• Preparing Confirmation Appraisal Letter.

• Employee Relationship, Handling Employee Grievance, Employee Engagement Activities like Arranging Picnics, Festive Parties, and Birthdays.

• Handling Exit Interviews.

• End-user technology skills with HR software and platforms, such as HRIS or workforce management systems.

• Ability to build team morale and promote a corporate culture

Skills

Hiring, Human Resources Management, Benefits Administration, Performance Management, Communication Processes, Compensation, and Wage Structure, Supports Diversity, Classifying Employees, Employment Law, Laws Against Sexual Harassment, Organization

Must-Have Skills:

Strong Communication Skills, Presentation Skills, and Interpersonal Skills, Negotiation Skills, Convincing Skills, Grievance handling.

Good To Have Skills:

Recruitment experience in Technology Company, Software Company, or SAAS domain.

Senior Product Analyst

Pampers Start Up Team

India / Remote Working

Team Description

Our internal team focuses on App Development with data a growing area within the structure. We have a clear vision and strategy which is coupled up with App Development, Data, Testing, Solutions and Operations. The data team sits across the UK and India whilst other teams sit across Dubai, Lebanon, Karachi and various cities in India.

Role Description

In this role you will use a range of tools and technologies to primarily working on providing data design, data governance, reporting and analytics on the Pampers App.

This is a unique opportunity for an ambitious candidate to join a growing business where they will get exposure to a diverse set of assignments, can contribute fully to the growth of the business and where there are no limits to career progression and reward.

Responsibilities

● To be the Data Steward and drive governance having full understanding of all the data that flows through the Apps to all systems

● Work with the campaign team to do data fixes when issues with campaigns

● Investigate and troubleshoot issues with product and campaigns giving clear RCA and impact analysis

● Document data, create data dictionaries and be the “go to” person in understanding what data flows

● Build dashboards and reports using Amplitude, Power BI and present to the key stakeholders

● Carry out adhoc data investigations into issues with the app and present findings back querying data in BigQuery/SQL/CosmosDB

● Translate analytics into a clear powerpoint deck with actionable insights

● Write up clear documentation on processes

● Innovate with new processes or ways of providing analytics and reporting

● Help the data lead to find new ways of adding value

Requirements

● Bachelor’s degree and a minimum of 4+ years’ experience in an analytical role preferably working in product analytics with consumer app data

● Strong SQL Server and Power BI required

● You have experience with most or all of these tools – SQL Server, Python, Power BI, BigQuery.

● Understanding of mobile app data (Events, CTAs, Screen Views etc)

● Knowledge of data architecture and ETL

● Experience in analyzing customer behavior and providing insightful recommendations

● Self-starter, with a keen interest in technology and highly motivated towards success

● Must be proactive and be prepared to address meetings

● Must show initiative and desire to learn business subjects

● Able to work independently and provide updates to management

● Strong analytical and problem-solving capabilities with meticulous attention to detail

● Excellent problem-solving skills; proven teamwork and communication skills

● Experience working in a fast paced “start-up like” environment

Desirable

• Knowledge of mobile analytical tools (Segment, Amplitude, Adjust, Braze and Google Analytics)
• Knowledge of loyalty data

• Develop and Maintain IAC using Terraform and Ansible
• Draft design documents that translate requirements into code.
• Deal with challenges associated with scale.
• Assume responsibilities from technical design through technical client support.
• Manage expectations with internal stakeholders and context-switch in a fast paced environment.
• Thrive in an environment that uses Elasticsearch extensively.
• Keep abreast of technology and contribute to the engineering strategy.
• Champion best development practices and provide mentorship

• Terraform o Ansible
• *nix and shell scripting
• Elasticsearch
• Circle CI
• CloudFormation
• Python
• Packer
• Docker
• Prometheus and Grafana
• Challenges of scale
• Production support
• Sharp analytical and problem-solving skills.
• Strong sense of ownership.
• Demonstrable desire to learn and grow.
• Excellent written and oral communication skills.
• Mature collaboration and mentoring abilities.

• Strong experience in C# programming.
• Good knowledge in designing classes and components using the OOPs paradigm.
• Fair knowledge of GoF Design Patterns.
• Good experience in applications developed using both .NET Framework and .NET Core
• Proficiency in using third-party tools like DevExpress/Infragistics.
• Solid understanding of Web application development using ASP.NET MVC framework and ASP.NET Core
• Strong experience in developing RESTful APIs using both ASP.NET Web API and ASP.NET Core Web API.
• Must have knowledge in developing ASP.NET WebForms.
• Decent exposure in developing Windows Applications/WPF applications.
• Professional, precise communication skills
• Work experience writing Unit tests
• Work experience in applying the best practices of Web Application development
• Working experience in an Agile team especially with SCRUM
• Good to have experience in JavaScript frameworks, primarily on Angular and React
• Good to have experience in JSON, AJAX, JavaScript, HTML5, CSS, and XML Following Skills will be an added advantage
• Experience developing Windows Forms Applications
• Knowledge of using third-party tools like DevExpress
• Experience in Angular front-end framework

• Should be self-motivated and a quick learner with a problem-solving mind-set
• Attention to detail and follow-through to achieve good quality and meet deadlines.
• Ability to work effectively in a team as well as in an individual environment
• Should have excellent written and verbal communication skills