International Outbound - Voice Process

FreshersPosition: Overseas Admission Counselor

Hiring Freshers

What will you do?

As an Admission Counsellor, your main role is to assist prospective students and their

families throughout the admissions journey. This involves offering clear and comprehensive

information about our academic programs, answering a variety of questions, and guiding

applicants through each step of the application process. You will be a key resource for

helping individuals understand their options, make informed decisions, and address any

concerns. Your support will ensure that applicants feel confident and well-informed as they

take the next steps in their educational journey.

Key Responsibilities:

Admission Process: Guide students through the entire application and admission process for foreign universities. This includes explaining admission requirements, deadlines, and necessary documentation. Help students prepare their application materials, such as resumes, essays, recommendation letters, and academic transcripts.

University Selection and Shortlisting: Evaluate students' qualifications and preferences to recommend suitable universities and programs that align with their academic and career aspirations. Stay up-to-date with the latest information about universities, courses, and admission criteria.

Financial Aid and Scholarships: Inform students about available scholarships, grants, and financial aid options. Advise students on budgeting, expenses, and financial planning for their education abroad.

CRM Management: Maintain accurate and up-to-date student records and interactions in the Customer Relationship Management (CRM) system.

Counseling and Guidance: Provide tailored advice to prospective students on the program

choices, admission criteria, and career paths.

Application Assistance: Help students with filling out application forms, and collecting necessary documents, and meeting deadlines.

Follow-ups: Regularly check in with prospective students and monitor their progress through the admission process.

Record Keeping: Keep precise and current records of all interactions with prospective

students and track their application progress.

Who Can Apply?

-Candidates Who Are Available To Join Immediately

-Ready To Work From The Office

Job Benefits:

• Job security with long-term stability and growth opportunities.
• Proper training will be provided to help you excel in your role.
• Clear career growth opportunities with internal promotions.
• A supportive and positive work environment.
• Competitive salary package with performance-based incentives.
• Health and wellness programs, including insurance or fitness options.
• Work-life balance with flexible working hours or remote options (if applicable).
• Continuous learning opportunities through workshops and courses.
• Employee recognition programs to reward outstanding performance.

Working hours - 10 am - 7 pm

Job Description: Social Media Specialist

We are looking for an experienced and creative Social Media Specialist to join our team. As a Social Media Specialist, you will be responsible for developing and implementing our Social Media strategy in order to increase our online presence and improve our marketing and sales efforts. You will be working closely with the Marketing and Sales departments.

• Develop, implement and manage our & clients’ social media strategy
• Define most important social media KPIs
• Manage and oversee social media content
• Measure the success of every social media campaign
• Stay up to date with the latest social media best practices and technologies
• Use social media marketing tools 
• Work with copywriters and designers to ensure content is informative and appealing
• Collaborate with Marketing, Sales and Product Development teams
• Monitor SEO and user engagement and suggest content optimization
• Communicate with industry professionals and influencers via social media to create a strong network
• Provide constructive feedback

Key Qualifications :

- Bachelor/Masters.

- Experience of 1-2.years

- Willing to learn

- Knowledge of Google Adwords, Facebook Ads Manager & Google Analytics is a must.

Senior Data Scientist-Job Description

The Senior Data Scientist role is a creative problem solver who utilizes statistical/mathematical principles and modelling skills to uncover new insights that will significantly and meaningfully impact business decisions and actions.  She/he applies their data science expertise in identifying, defining, and executing state-of-art techniques for academic opportunities and business objectives in collaboration with other Analytics team members. The Senior Data Scientist will execute analyses & outputs spanning test design and measurement, predictive analytics, multivariate analysis, data/text mining, pattern recognition, artificial intelligence, and machine learning.

Key Responsibilities:

• Perform the full range of data science activities including test design and measurement, predictive/advanced analytics, and data mining, and analytic dashboards.
• Extract, manipulate, analyse & interpret data from various corporate data sources developing advanced analytic solutions, deriving key observations, findings, insights, and formulating actionable recommendations.
• Generate clearly understood and intuitive data science / advanced analytics outputs.
• Provide thought leadership and recommendations on business process improvement, analytic solutions to complex problems.
• Participate in best practice sharing and communication platform for advancement of the data science discipline.
• Coach and collaborate with other data scientists and data analysts.
• Present impact, insights, outcomes & recommendations to key business partners and stakeholders.
• Comply with established Service Level Agreements to ensure timely, high quality deliverables with value-add recommendations, clearly articulated key findings and observations.

Qualification:

• Bachelor's Degree (B.A./B.S.) or Master’s Degree (M.A./M.S.) in Computer Science, Statistics, Mathematics, Machine Learning, Physics, or similar degree
• 5+ years of experience in data science in a digitally advanced industry focusing on strategic initiatives, marketing and/or operations.
• Advanced knowledge of best-in-class analytic software tools and languages: Python, SQL, R, SAS, Tableau, Excel, PowerPoint.
• Expertise in statistical methods, statistical analysis, data visualization, and data mining techniques.
• Experience in Test design, Design of Experiments, A/B Testing, Measurement Science Strong influencing skills to drive a robust testing agenda and data driven decision making for process improvements
• Strong Critical thinking skills to track down complex data and engineering issues, evaluate different algorithmic approaches, and analyse data to solve problems.
• Experience in partnering with IT, marketing operations & business operations to deploy predictive analytic solutions.
• Ability to translate/communicate complex analytical/statistical/mathematical concepts with non-technical audience.
• Strong written and verbal communications skills, as well as presentation skills.

Something we will like in you -

You enjoy the excitement of developing new software, mobile apps, and you have a vision for building stable, reliable, and performant systems.

You must have solid foundational knowledge in software development and debugging.

You might have a Computer Science or Engineering degree, or you might not. Your university is not what we're looking for. We care about what you can do at work and how you do it.

This is a remote job. You're free to work where you work best, anywhere in the world: home, co-working space, coffee shops.

Do you recognize yourself in these statements:

• You are comfortable under pressure, and you enjoy working on a broad array of projects with different technical requirements.
• You love unwinding tricky problems, finding the causes, and fixing them for good.
• You take pride in your work with or without accolades from others.
• You care about your coworkers and want to make their lives better.
• You enjoy working across teams to help ship new features and fix bugs.
• You approach your work with curiosity, enthusiasm, and tenacity.

Pay and benefits

• The salary for this position is INR 20000 - INR 30,000
  We assess your seniority relative to the team at Shimbi Labs during the interviewing process. It doesn't matter how many years you worked before.
• Work from anywhere.
• Allowance for the Internet connection.
• Laptop and power backup (After a year).
• 21 days paid leaves.
• Health insurance after a year with us (After a year).

• Review and analyze system specifications
• Collaborate with Developers to develop effective strategies and test plans
• Execute test cases (manual or automated) and analyze results
• Evaluate product code according to specifications
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Help troubleshoot issues
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle

Requirements

• Proven experience as a Quality Assurance Tester or similar role
• Experience in project management and QA methodology
• Familiarity with Agile frameworks and regression testing is a plus
• Ability to document and troubleshoot errors
• Working knowledge of test management software (e.g. qTest, Zephyr) and SOQL
• Excellent communication skills
• Attention to detail
• Analytical mind and problem-solving aptitude
• Strong organizational skills
• Knowledge of Salesforce CRM and integration concepts

• Creating engaging content and implementing strategic syndication across all our key social channels (SoMe and newsletter)
  
• Daily interaction with our Spice Village community on social media platforms in both English and German(using Google Translate) 
• Monitoring of performance indicators such as impressions, clicks, views etc and creating reports for these KPIs
• Developing newsletter campaigns using MailChimp in both English and German
• Identifying user growth partnerships and being proactive for these partnerships
• Working with multiple internal stakeholders to develop beautiful brand-led content that’s appropriate for all social media platforms
• Complete a monthly competitor analysis
• Create Facebook ads and google ads based on the campaigns
• Implement unique Facebook ad strategies and experiment using A/B testing 
• Monitor paid campaign performance using commonly used KPIs 
• Create a better social media experience for our followers rather than just focusing on promotions 
• Track customer journey for customers coming through Social Media (Organic and Paid)