Software Architect

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal - Evolve Freight forwarders towards Digitalized operations and help them become more efficient.

As a company, we're just the right size for every person to take initiative and make things happen. Join us on this journey to make a difference in how Digitalization evolves the Freight Forwarding industry.

Learn more at www.shipthis.co

JOB DESCRIPTION

Role Overview:

Shipthis is hiring proactive individuals to join our Customer Support team. As a Client Service Executive, you’ll resolve technical issues, manage escalations, and maintain customer satisfaction while working rotational shifts, including weekends, on a team rotation basis

This role suits candidates with strong communication skills, technical aptitude, and a passion for problem-solving.

Who are we looking for?

Shipthis seeks motivated and energetic individuals who can contribute to our Customer Support endeavor, work in a dynamic environment, and work proactively.

• Take ownership of customer issues reported and see problems through to resolution
• Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
• Follow standard procedures for escalation of unresolved issues to the appropriate internal teams
• Provide prompt and accurate feedback to customers
• Ensure proper recording and closure of all issues
• Prepare accurate and timely reports
• Document knowledge in the form of knowledge base tech notes and articles
• Follow the SLA for issues concerning the severity.

Desired qualifications include

Proven working experience in enterprise technical support, IT support, or as a technical engineer is preferred

• Must be flexible to work the Rotational shifts.
• Excellent client-facing skills
• Excellent written and verbal communication skills
• Deep knowledge of the product that the technician is supporting.
• Basic knowledge of JavaScript and JSON is an added advantage

We welcome candidates

• Who is Immediate Joining
• Female candidates returning to work after a career break are strongly encouraged to apply
• Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, age, marital status, or disability status.

JOB SYNOPSIS

Job Role: Client Service Executive

Location: Bangalore

Job type: Full-time, permanent

Work Schedule: Flexible rotational shifts, including weekends on a team rotation basis

Experience: (1-2) years

Industry Type: Software Product

Functional Area: Customer Support

1       Customer Styling:

Assist customers in selecting outfits that align with their personal style, body type, and needs  

Offer suggestions on trends, colors, patterns, and accessories to create a cohesive look

Product Knowledge:

Maintain in-depth knowledge of the store's inventory, including new arrivals and current promotions  

  Be well-versed in fabrics, garment care, and styling options for different pieces  

.    Visual Merchandising:

   Ensure the store's presentation aligns with current trends and seasonal themes  o      Work with the team to create visually appealing displays that attract and inspire customers  

  Customer Relationship Management:

   Build lasting relationships with customers, understanding their style preferences for future recommendations  

   Follow up with regulars on upcoming launches or promotions that may interest them  

    Sales Goals:

  Drive sales by creating a seamless shopping experience and encouraging addons or complete looks  

     Meet personal and store sales targets by promoting items effectively  

** Certification in Mulesoft Mandatory

** Btech/BE /MCA only with 10+ exp in Mulesoft

** Ready to join within 0-15 days/ serving NP

SOA

REST

Web Services

Mule ESB

Anypoint Studio

API Management

CloudHub

Integration Patterns

Good Communication skills

Requirement 1: Sr. Sales Executive ( Internal Requirement- Only Female candidates)

• Experience Required: Minimum 2 years in Direct/Perm Staffing and Contingent Staffing Sales for the USA market.
• Scadea Payroll
• Preferred Candidate: Female
• Budget: 6 LPA don’t go beyond.
• NO Cab Facility
• Shift: Night Shift (Onsite – Bangalore)
• Skills Required:
• Excellent communication skills
• Extensive experience in lead generation, cold calling, and cold emailing, US Staffing.
• Additional Criteria: Must have stayed in the same company for over a year.

Job Description:  

As a L3 analyst, you will play a key role within the Application Management team, leading services for its customer(s). This service has responsibility for the smooth daily operational running of the Client platform both in the cloud and on-premises. The Client application is business critical and centrally manages data for trading, settlement, risk, client and regulatory reporting systems. As a L3 analyst, you will be responsible for supporting complex infrastructure and application issues raised by L1/L2 support teams, and business analysts. You would also be working on client requests for enhancements, fixes, maintaining custom code, and following the best practices such as Agile, DevOps, etc.

The role is a technical role requiring a good technical knowledge of SQL/PLSQ, Core Java along with good debugging skill while supporting client implementations. You should have basic understanding on Unix system and commands. The ability to troubleshoot issues, assist users and help write specifications is essential. This position also works with product management to improve the software engineering processes and practices associated with continuously building, deploying, and updating software and environments.

• Accountability and primary responsibility/duties:
• A typical day would look like as follows: -
  • 40% support issues.
  • 40% configuration/development work.
  • 20% continuous improvement, automation, CICD, so on.
• Activities would range across the lifecycle from discovery to post-implementation support.
• Understanding client’s requirement, replicate the problem and providing the solution
• Understanding and developing new requirements coming in from BAs (Business Analysts) and customers.
• Update the existing functionality based on client needs.
• Develop changes that cater to enhancing the product and/or fixing production issues
• Prepare product releases of software components. (Java/SQL-PLSQL)
• Contribute in all phases of the development cycle. (development/Deployment/Testing, peer review)
• Create technical document for all changes made.

Required Qualifications/Knowledge/Skills

• Bachelor’s degree in Computer Science or related field
• Strong basics and working experience in following technologies: -
  • Core Java.
  • SQL / PLSQL coding.
  • Object Oriented Programming concepts and data structures.
• Working knowledge on Unix platform
• Working knowledge on XSLT and XML handling
• Basic understanding App & web server working knowledge (JBOSS, WebLogic and WebSphere) and debugging skills.
• Advantageous to have:
  • Working understanding on CICD, Dev-ops technologies.
  • Queuing technologies including Kafka, MQ, Solace.
  • Scripting including Python, Unix, java.
• Hands on knowledge of Dev ops processes and tools Good interpersonal and communication skills.
  
  

• A positive attitude, willing to jump in and tackle new challenges.

• 1- 3 years of experience in technical writing

• coordination and collaboration with the internal teams and concered stakeholders

We are US based organization and are hiring mobile app developers in India on direct payroll of the company.
We have job openings (fully remote) for developer roles in our organization. For job security concerns of candidates, our company also provides part-time option with 10 hrs/week option.

JOB DETAILS

Job Title: Mobile App Developer
Company: Flower City (US)

The ideal candidates will have a combination of following skills:
-Amazon web services
-GraphQL/Apollo
-ionic framework
-Angular2+

Freshers may also apply. We also provide internship opportunities in aforementioned technologies. The internship duration is 6 months after which you stand a chance to be recruited (or even before 6 months are completed if your performance stands out).

Location: Fully remote with quarterly meetings in Chandigarh,
Salary: Negotiable (for experienced candidates only).