Operations Manager at We are hiring an experienced Operations Manager/General Mana · Mumbai · 10 - 20 years · ₹25L - ₹60L / yr · Posted 4 Jul 2026

Operations Manager
at We are hiring an experienced Operations Manager/General Mana
Job Summary
We are seeking a dynamic and result-oriented Operations Manager to oversee daily offices/residences/ bungalows operations, drive guest satisfaction and operational efficiency. The ideal candidate will have extensive experience in front office management, team leadership, and cost control, with a proven ability to implement strategic initiatives and deliver exceptional service standards.
Key Responsibilities
Operational Management
- Oversee day-to-day operations of all departments including Front Office, Housekeeping, Food & Beverage, and Maintenance.
- Maintain operational efficiency while adhering to brand standards and SOPs.
Guest Experience & Satisfaction
- Monitor and enhance guest satisfaction scores through proactive service recovery and personalized guest relations.
- Handle VIP guest arrangements and special requests.
Revenue & Budget Management
- Assist in preparing annual budgets, forecasts, and monthly financial reports.
- Drive revenue through upselling, inventory management, and cost control measures.
- Monitor departmental expenses, vendor contracts, and inventory levels.
Team Leadership & Training
- Lead, mentor, and train front-line staff and supervisors to ensure high performance.
- Conduct regular performance reviews and identify skill gaps for training interventions.
- Foster a positive work environment that encourages teamwork and accountability.
Event Coordination & Banquet Support
- Coordinate events teams to ensure successful execution of banquets, conferences, and adventure activities (if applicable).
- Ensure timely setup, staffing, and service delivery for all group events.
Compliance & Reporting
- Ensure compliance with health, safety, and hygiene standards.
- Prepare daily, weekly, and monthly operational reports for senior management.
- Manage vendor relationships and negotiate contracts to optimize costs.
Qualifications & Requirements
- Experience: Minimum 10–15 years of progressive experience in hotel operations, with at least 3–5 years in a managerial role (e.g., Assistant General Manager, Operations Manager).
- Education: Bachelor’s degree in Hotel Management (or equivalent).
- Technical Skills:
- Proficiency in Property Management Systems (PMS)
- Advanced knowledge of MS Office (Word, Excel, PowerPoint)
- Basic computer hardware/software troubleshooting
- Soft Skills:
- Strong leadership and team-building abilities
- Excellent communication and interpersonal skills
- Problem-solving and decision-making under pressure
- Guest-centric mindset with attention to detail
Key Competencies (as aligned with candidate’s profile)
- Hotel Operations & Administration
- Guest Relations & Satisfaction
- Revenue & Budget Management
- Team Leadership & Staff Training
- Front Office & Reservation Management
- Event Coordination & Banquet Support
- Cost Control & Vendor Management
- PMS & MS Office Proficiency
Work Environment & Benefits
- Fast-paced, guest-facing environment
- May require weekend, holiday, and shift work
- Benefits as per company policy (e.g., meals, accommodation, insurance, performance bonus)

Similar jobs (10)
Daily / Shift Duties
üConduct pre-opening inspection of the outlet, including cleanliness, equipment readiness, stock position, staffing, ambience, and checklist completion.
üLead daily team briefing covering targets, guest focus points, menu availability, priorities, and service reminders.
üRemain visible during service periods to monitor guests, coach staff, remove bottlenecks, and intervene before issues escalate.
üCheck in with guests actively, especially during busy periods or after recovery situations.
üReview billing trends, sales opportunities, stock concerns, wastage, and service bottlenecks through the day.
üEnsure opening, mid-shift, and closing reports are completed accurately and on time.
üHandle escalations relating to product quality, delay, staff conduct, refunds, and exceptional guest requests.
üReview team performance daily and provide immediate coaching or recognition as required.
üVerify closing discipline including cash, inventory concerns, unresolved complaints, hygiene closure, and next-day readiness.
Knowledge, Skills & Behavior Standards
üStrong outlet leadership, team supervision, and floor presence.
üHands-on understanding of restaurant/cafe operations across service, kitchen coordination, cash, stock, hygiene, and guest handling.
üExcellent guest relations and complaint-handling capability with mature judgement.
üCommercial awareness of sales drivers, labor productivity, wastage control, and customer retention.
üAbility to train, coach, correct, and motivate teams consistently.
üGood reporting discipline, accountability, and attention to detail.
üDecisive, calm, solution-oriented, and willing to do what managers sometimes forget: manage.
Performance Measures
üGuest satisfaction scores, repeat guest feedback, and complaint resolution quality.
üSales achievement, average bill value, upselling conversion, and productivity targets.
üSOP compliance, checklist completion, audit readiness, and hygiene scores.
üTeam punctuality, grooming, training completion, and attrition control.
üWastage control, stock discipline, and operational error reduction.
üOverall outlet readiness, smooth service flow, and management confidence in the unit.
Minimum Preferred Profile
ü3–7 years of relevant hospitality, restaurant, QSR, or cafe operations experience, with at least some team leadership exposure.
üStrong service mindset with practical experience in outlet opening/closing, guest handling, and people management.
üComfort with POS reports, shift planning, and basic commercial tracking.
üDiploma/degree in hospitality preferred but not mandatory for a proven operator.
Operations Executive
Experience: 0–2 years |
Team: Operations Team
Job Description Operations Executive is responsible for managing day-to-day operations, ensuring smooth workflows, and improving processes for enhanced efficiency. They act as a bridge between various teams, including sales, customer service, and finance, to ensure operational excellence and compliance with company policies. This role requires strong analytical, problem-solving, and organizational skills to support the company’s objectives and deliver exceptional service to clients. Key Responsibilities • Manage day-to-day deal and investment operations • Coordinate with Sales/RMs, Business, Tech & Marketing teams • Ensure updated deal dockets, trackers and operational MIS • Analyse investor, investment and deal-level data • Work extensively on Excel / Google Sheets • Use basic SQL for data extraction and analysis • Support investor-related processes including payouts, reinvestments and settlements • Coordinate with internal teams for documents and pending requirements • Identify operational gaps and drive issues to closure • Support new features/process launches and testing • Identify opportunities for process improvement and automation
Requirements • 0–2 years of experience in Operations / FinTech / Financial Services / Sales Operations • Strong Excel/Google Sheets skills • Good analytical and problem-solving ability • Strong attention to detail • Good communication and stakeholder-management skills • Ability to manage multiple tasks and follow through independently • Interest in financial/investment products is a plus
Internship duration - 3 months
Conversion to a full-time position after the internship will be based on performance.

- Coordinate daily operational activities and ensure smooth workflow.
- Track tasks, deadlines, and follow-ups.
- Maintain records, trackers, and process documentation.
- Coordinate with internal teams to ensure timely completion of tasks.
- Identify pending tasks and escalate issues when required.
How you will work
You own the execution on your brands. Nobody will chase you for status, and nobody will hand you a process for a situation you have not seen before. You build it, write it down, and the next brand goes live faster because of it.
Expect the first few fortnights to be manual. Trackers maintained by hand, follow-ups by phone, reports rebuilt every week. What we want you doing alongside that is noticing which of it should never be manual again: the same status update, the same device reconciliation, the same weekly report.
You will be encouraged to automate those yourself with the AI and workflow tools available to you, rather than waiting on an engineering sprint. You will not be doing this alone. Sales, Product, Engineering, AI and Logistics teams sit around you and will build what you ask for. What nobody will do is tell you what to ask for.
What you will do
- Run brand and store onboarding. Work with the client's point of contact to collect store, employee and device details. Plan the go-live, run the store training, track timelines, and keep the implementation tracker honest.
- Own devices and logistics. Allocation, mapping, dispatch, delivery, replacement and recovery. Keep accurate records of active, faulty, spare and returned devices, and stay on top of couriers and vendors until things actually arrive.
- Watch the daily operations.- Monitor recordings and data uploads, track store and salesperson activity, and spot the gap before the client does. Handle escalations, and follow up internally until the issue is actually closed rather than acknowledged.
- Report accurately. -Daily and weekly operational reports on adherence, recordings, store activity and device health. This is heavy Excel and Sheets work: pivot tables, lookups, QUERY, FILTER. The numbers have to be right, because people make decisions on them.
- Coordinate with clients. -Be the operational contact for the brand's teams. Share updates, understand what they are asking for, and make sure every commitment you make is one that gets delivered.
- Coordinate the team.- Allocate tasks across the operations and implementation team, track completion, run regular reviews, and help new joiners get up to speed on how things are done.
- Improve and automate the process. -Write the SOPs and checklists, kill the repetitive manual work, and make each implementation cleaner than the last.
What we are looking for
- Must have 3 to 5 years in operations, implementation, project coordination or customer success operations
- A logistics or e-commerce background is the closest match to what this job actually asks for, and is what we would prefer
- Strong Excel and Google Sheets. Formulas, pivot tables, VLOOKUP or XLOOKUP, QUERY and FILTER should be things you use, not things you have heard of
- Relentless follow-up. Most of this job is making sure something that was promised actually happened
- Good communication and the confidence to handle a client escalation without needing somebody senior on the call
- Fluent English and Hindi. A third Indian language counts for a lot, since you will be talking to store teams and not only to HQ
- Ownership. You should be the person others stop following up with, because you have already closed it
Good to have
- Basic SQL, or experience writing report requirements for a technical team
- Used LLMs for daily tasks, both professional and personal
- Exposure to SaaS, AI or a startup environment, and to hardware deployed in the field
- Experience coordinating a small team, or running several clients and projects at once
Job Description : Marketing Operations Manager
About NPrep
NPrep is on a mission to become India’s go-to platform for every nursing student — from 1st-year learners to aspiring Nursing Officers preparing for NORCET and other national-level exams. We are not just an edtech product.
We are building India’s largest nursing community, a place where students learn, feel inspired, find belonging, and grow together.
With 1,00,000+ learners already inside our ecosystem, we are now entering a new phase of brand creation, storytelling, and community-led growth.
Role Overview - NPrep is hiring a Marketing Operations Manager, who will be responsible for driving the planning, execution, and optimization of all marketing initiatives across the organization. This role ensures that campaigns are delivered efficiently, timelines are met, and cross-functional teams remain aligned.
You will act as the central point of coordination between marketing, content, design, product, and sales teams, bringing structure, visibility, and accountability to all marketing efforts. The role requires a strong focus on process, execution, and data-driven decision making to scale marketing impact effectively.
You will work closely with cross-functional teams including content, design, performance marketing, product, and sales to streamline workflows, improve processes, and scale marketing efforts.
Key Responsibilities
- Own end-to-end planning and execution of marketing campaigns, ensuring timely delivery and alignment with business goals
- Manage and maintain the marketing calendar, ensuring coordination across all teams
- Act as the central point of contact across marketing, content, design, product, and sales teams to drive seamless execution
- Track progress of ongoing initiatives, identify risks or delays, and proactively drive resolutions
- Build, streamline, and optimize marketing processes, workflows, and SOPs to improve efficiency
- Ensure clear communication and visibility of project status through regular updates and reporting
- Handle multiple projects simultaneously while maintaining quality and attention to detail
Key Skills & Qualifications
Experience & Education
- 4–8 years of experience in marketing operations / program management / project management, preferably in edtech, SaaS, or digital-first companies
- Strong understanding of marketing funnels, campaign execution, and performance metrics
- Proven experience managing cross-functional projects and teams
- Hands-on experience with tools like CRM platforms, marketing automation tools, and project management tools (Asana, Jira, etc.)
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management skills
- Ability to thrive in a fast-paced, execution-driven environment
- Experience in education/edtech industry preferred
- Bachelor’s degree in Marketing, Communications, Media, or a related field
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
1. Work on event planning, design, and production while managing all project delivery elements
within time limits
2. Liaise with clients to identify their needs and to ensure customer satisfaction
3. Conduct market research, gather information, and negotiate contracts prior to closing any events
4. Propose ideas to improve provided services and event quality
5. Organize facilities and manage all events’ details such as decor, catering, entertainment,
transportation, location, invitee list, special guests, equipment, promotional material, etc.
Admin Executive
Location: A&D Plant, Mahindra world city Ajmer road , Bagrur area
Industry: Export – Furniture, Home Décor, Lifestyle Products, Stone & Building Material, Hospitality industry.
Reporting To: Director
Company Name
A&D International (Part of Art Asia)
Company details
Driven by the spirit of two young engineers, Artasia came into being in 1996 in the compounds of a small 5000 sq ft unit with the vision of creating contemporary products rooted in the tradition of Indian crafts and methods of construction, they set out on an exploratory journey to figure out what was expected in the international markets.
Initially, it began as handicraft exports, but was soon transformed into a furniture export unit. Eventually, the myriad world of textiles was hard to resist and to create a holistic product range, we found ourselves exporting home textiles and furnishings as well as upholstered furniture.
At artasia, we believe how you make something is as important as what you make. We take great pride in having been the industry pioneers in various processes of manufacturing, polishing and packaging.
Location - Mahindra world city, Ajmer road
Mode of Working - Work from the office
Days of Working - 6 days
Responsibilities
Role Overview
We are seeking a proactive and detail-oriented Admin Executive to oversee end-to-end administrative operations, vendor coordination, and facility management. The role is critical in ensuring smooth day-to-day office functioning, maintaining workplace standards, and managing vendor relationships efficiently.
Key Responsibilities
Vendor Management
- Identify, onboard, and manage vendors for office supplies, housekeeping, security, and facility services
- Negotiate contracts, pricing, and service-level agreements (SLAs)
- Track vendor performance and ensure adherence to agreed service standards
- Process vendor invoices, maintain records, and coordinate with finance for timely payments
- Conduct periodic vendor evaluations and audits
Administration & Office Management
- Oversee daily administrative operations to ensure smooth office functioning
- Manage procurement and inventory of office supplies and assets
- Maintain administrative records, documentation, and compliance trackers
- Support internal teams with logistical and administrative requirements
- Coordinate travel, accommodation, and event arrangements as needed
Facilities Management
- Ensure optimal functioning of office infrastructure, utilities, and equipment
- Coordinate with internal teams and external service providers for repairs and maintenance
- Monitor facility-related budgets and cost optimization initiatives
- Ensure workplace safety, compliance, and adherence to company policies
- Manage office space utilization and seating arrangements
Housekeeping & Workplace Hygiene
- Supervise housekeeping staff and ensure cleanliness standards are consistently maintained
- Schedule and monitor cleaning activities across office premises
- Ensure hygiene compliance in common areas such as pantry, restrooms, and meeting rooms
- Conduct routine inspections and maintain quality standards
Interview process - Virtual and Face-to-Face
Skills:
Required Qualifications & Skills
- Bachelor’s degree in any discipline
- 2–5 years of experience in administration, facilities, or vendor management
- Strong vendor negotiation and stakeholder management skills
- Good understanding of facility operations and office administration processes
- Proficiency in MS Office (Excel, Word, Outlook)
- Strong organizational and multitasking abilities
- Attention to detail with a problem-solving mindset
Why Join Us?
- Work with leading furniture export industry
- Work will consistently growing company
- Work with Leaders of 25 years+ experience
- Amazing work Life Culture with Growth opportunities
Business Operations Executive
Location: Mumbai • Experience: 0–2 Years
▌ ABOUT BXI WORLD
At BXI (Barter Exchange of India), we have reinvented the age-old concept of bartering for the modern Indian enterprise. We empower businesses to let their goods and services work for them — transforming inventory into a powerful engine for growth. Our digital marketplace connects businesses across multiple categories, creating a vibrant B2B community where organizations exchange products and services through the BXI ecosystem.
▌ ABOUT THE ROLE
We are looking for a proactive, adaptable, and people-oriented Business Operations Executive to support our growing Business Operations team. You will work closely with clients, vendors, and internal teams to coordinate day-to-day operations, resolve queries, manage follow-ups, maintain documentation, and ensure tasks move smoothly from requirement to closure. This is a high-ownership role for someone who enjoys learning, taking initiative, and being hands-on in a fast-paced startup environment.
▌ KEY SKILLS
Client & Vendor Coordination | Business Communication | Operations & Follow-up | MS Office / Excel | MIS & Documentation | Problem Solving | Task Management | Process Coordination
▌ WHAT YOU'LL DO
• Support the Business Operations team in managing day-to-day operational requirements and ensuring timely task closure
• Coordinate with clients, vendors, and internal stakeholders to address queries and keep processes moving smoothly
• Manage order, inventory, delivery, and other operational follow-ups across multiple requirements
• Maintain accurate documentation, MIS reports, trackers, and operational records using MS Office / Excel / Google Sheets
• Track timelines, identify gaps or delays, and proactively follow up or escalate issues before they impact delivery
• Support client and vendor meetings, operational discussions, and on-ground activities whenever required
• Work closely with different teams to solve operational issues and improve the overall execution process
▌ WHAT WE'RE LOOKING FOR
• Graduate in Management, Marketing, Mass Media, Technology Management, or a related discipline
• 0–2 years of experience; freshers with strong communication, internship, or relevant corporate exposure are welcome
• Excellent verbal and written communication skills with confidence in client and vendor interactions
• Strong working knowledge of MS Office, Excel / Google Sheets, and basic MIS reporting
• Proactive, go-getter attitude with the ability to take ownership instead of waiting for instructions
• Comfortable working in a fast-paced, high-pressure startup environment with tight timelines and changing priorities
• Strong coordination, follow-up, problem-solving, and attention-to-detail skills
• Flexible and versatile — willing to attend meetings, support on-ground operational activities, and take on varied responsibilities when required
• Exposure to B2B marketing or startup environments is a plus
We are looking for a responsible and organized Office Executive to handle day-to-day office activities and administrative tasks. The candidate will be responsible for maintaining office records, coordinating with employees and clients, handling documentation, and ensuring smooth office operations.
Key Responsibilities:
- Manage day-to-day office administrative activities.
- Maintain files, records, documents, and office data.
- Handle emails, calls, and general office correspondence.
- Coordinate with clients, employees, vendors, and other departments.
- Prepare reports, documents, and basic Excel sheets.
- Maintain attendance and other office-related records.
- Handle printing, scanning, filing, and documentation work.
- Support management and other departments with administrative tasks.
- Ensure smooth functioning of daily office operations.
Required Skills:
- Good communication skills.
- Basic knowledge of MS Office (Word, Excel, Outlook).
- Good organizational and time-management skills.
- Ability to handle multiple tasks.
- Basic computer knowledge.
- Marathi/Hindi/English communication skills will be an advantage.
Qualification:
- Minimum 12th Pass / Graduate.
- Freshers can apply.
- Previous office/admin experience will be an advantage.
Job Type:
Full Time | On-site
Hi We are looking for *Front Office Executive/Guest Relation Executive _Bangalore-Ecity (Construction and real estate company)
Looking for 0 -2Yrs of experience into Front Office and customer handling
*Location- Ecity, Bangalore.
Position : Permanent
Gender : Only Male
Proficiently and Good looking and Fluent and pleasable personality with good communication skills












