Operations Manager at We are hiring an experienced Operations Manager/General Mana · Mumbai · 10 - 20 years · ₹25L - ₹60L / yr · Posted 4 Jul 2026

Operations Manager
at We are hiring an experienced Operations Manager/General Mana
Job Summary
We are seeking a dynamic and result-oriented Operations Manager to oversee daily offices/residences/ bungalows operations, drive guest satisfaction and operational efficiency. The ideal candidate will have extensive experience in front office management, team leadership, and cost control, with a proven ability to implement strategic initiatives and deliver exceptional service standards.
Key Responsibilities
Operational Management
- Oversee day-to-day operations of all departments including Front Office, Housekeeping, Food & Beverage, and Maintenance.
- Maintain operational efficiency while adhering to brand standards and SOPs.
Guest Experience & Satisfaction
- Monitor and enhance guest satisfaction scores through proactive service recovery and personalized guest relations.
- Handle VIP guest arrangements and special requests.
Revenue & Budget Management
- Assist in preparing annual budgets, forecasts, and monthly financial reports.
- Drive revenue through upselling, inventory management, and cost control measures.
- Monitor departmental expenses, vendor contracts, and inventory levels.
Team Leadership & Training
- Lead, mentor, and train front-line staff and supervisors to ensure high performance.
- Conduct regular performance reviews and identify skill gaps for training interventions.
- Foster a positive work environment that encourages teamwork and accountability.
Event Coordination & Banquet Support
- Coordinate events teams to ensure successful execution of banquets, conferences, and adventure activities (if applicable).
- Ensure timely setup, staffing, and service delivery for all group events.
Compliance & Reporting
- Ensure compliance with health, safety, and hygiene standards.
- Prepare daily, weekly, and monthly operational reports for senior management.
- Manage vendor relationships and negotiate contracts to optimize costs.
Qualifications & Requirements
- Experience: Minimum 10–15 years of progressive experience in hotel operations, with at least 3–5 years in a managerial role (e.g., Assistant General Manager, Operations Manager).
- Education: Bachelor’s degree in Hotel Management (or equivalent).
- Technical Skills:
- Proficiency in Property Management Systems (PMS)
- Advanced knowledge of MS Office (Word, Excel, PowerPoint)
- Basic computer hardware/software troubleshooting
- Soft Skills:
- Strong leadership and team-building abilities
- Excellent communication and interpersonal skills
- Problem-solving and decision-making under pressure
- Guest-centric mindset with attention to detail
Key Competencies (as aligned with candidate’s profile)
- Hotel Operations & Administration
- Guest Relations & Satisfaction
- Revenue & Budget Management
- Team Leadership & Staff Training
- Front Office & Reservation Management
- Event Coordination & Banquet Support
- Cost Control & Vendor Management
- PMS & MS Office Proficiency
Work Environment & Benefits
- Fast-paced, guest-facing environment
- May require weekend, holiday, and shift work
- Benefits as per company policy (e.g., meals, accommodation, insurance, performance bonus)

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Location: A&D Plant, Mahindra world city Ajmer road , Bagrur area
Industry: Export – Furniture, Home Décor, Lifestyle Products, Stone & Building Material, Hospitality industry.
Reporting To: Director
Company Name
A&D International (Part of Art Asia)
Company details
Driven by the spirit of two young engineers, Artasia came into being in 1996 in the compounds of a small 5000 sq ft unit with the vision of creating contemporary products rooted in the tradition of Indian crafts and methods of construction, they set out on an exploratory journey to figure out what was expected in the international markets.
Initially, it began as handicraft exports, but was soon transformed into a furniture export unit. Eventually, the myriad world of textiles was hard to resist and to create a holistic product range, we found ourselves exporting home textiles and furnishings as well as upholstered furniture.
At artasia, we believe how you make something is as important as what you make. We take great pride in having been the industry pioneers in various processes of manufacturing, polishing and packaging.
Location - Mahindra world city, Ajmer road
Mode of Working - Work from the office
Days of Working - 6 days
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Role Overview
We are seeking a proactive and detail-oriented Admin Executive to oversee end-to-end administrative operations, vendor coordination, and facility management. The role is critical in ensuring smooth day-to-day office functioning, maintaining workplace standards, and managing vendor relationships efficiently.
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Vendor Management
- Identify, onboard, and manage vendors for office supplies, housekeeping, security, and facility services
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- Conduct periodic vendor evaluations and audits
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Skills:
Required Qualifications & Skills
- Bachelor’s degree in any discipline
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- Proficiency in MS Office (Excel, Word, Outlook)
- Strong organizational and multitasking abilities
- Attention to detail with a problem-solving mindset
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- Work with Leaders of 25 years+ experience
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