
About Paytm
About
About Us:
Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.
Why join us:
- Because you get an opportunity to make a difference, and have a great time doing that.
- You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve.
- You should work with us if you think seriously about what technology can do for people.
- We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be.
Connect with the team
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Responsibilities:
- Handle inquiries via calls/emails & provide timely solutions.
- Identify and assess customer needs to ensure satisfaction.
- Maintain accurate documentation & follow communication guidelines.
- Support clients with clarity, professionalism, and problem-solving skills.
Requirements:
- Graduate/Postgraduate (any field except engineering).
- 0–5 years of client servicing experience (Mutual Fund preferred).
- Fluency in English, Hindi & Gujarati with excellent communication.
- Loyal, honest, decision-maker with a long-term vision.
- Strong UI architecture and design skills and keen business sense.
- Excellent front end/UI skills (JS, HTML, Angular) skills.
- Good knowledge of nodeJS.
- Good knowhow of server-side technologies, exposure to databases.
- Good exposure to configuration management, testing, deployment.
- Deep knowhow of data structures, algorithms.
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**About jhana**
jhana is an early-stage, seed-funded startup that builds intelligent practice tools for the
law across research, drafting, and document management. At jhana.ai, we are
transforming the legal industry with India’s first AI-driven Paralegal. Our product delivers
critical legal insights through advanced AI, producing outputs like redlines, memos, and
risk assessments to streamline workflows for legal teams. Recognized as the Best Legal
Tech Startup in Asia and Oceania by ALITA, we are on a mission to empower professionals
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**Position Overview**
We are looking for a dynamic and driven Account Manager with **3-5 years of experience
in legal ecosystem,** account management, sales and client relations. **A background in
law is mandatory;** candidates with a passion for client success, excellent communication
skills, and the ability to manage multiple accounts will excel in this role. The Business
Account Manager will be responsible for supporting client relationships, ensuring client
satisfaction, and driving growth within assigned accounts. This position involves regular
travel for client interaction, both virtually and in-person.
**The day-to-day**
Client Relationship Management
● Serve as a key point of contact for assigned clients, building and maintaining strong relationships to ensure satisfaction and long-term engagement.
● Proactively communicate with clients to understand their needs, resolve issues, and provide solutions that align with their goals.
● Provide exceptional client service, consistently striving to exceed expectations and deliver value. Account Growth & Retention
● Support account growth by identifying upsell and cross-sell opportunities within assigned client accounts.
● Collaborate with the sales team to develop strategies for renewal and expansion, assisting in the preparation of proposals and presentations.
● Monitor account performance and proactively address any potential risks to client retention. Process & Operations Support
● Assist in implementing account management processes, ensuring efficient workflows and accurate reporting.
● Track and document client interactions, account activities, and progress using CRM tools and account management software.
● Provide insights and feedback on internal processes, helping to identify areas for improvement in client engagement and service delivery. Collaboration with Cross-Functional Teams
● Work closely with internal teams, including sales, marketing, and customer success, to ensure a seamless client experience.
● Coordinate with the product team to relay client feedback, contributing to product enhancements and helping tailor solutions to client needs.
● Participate in team meetings and share updates on client progress, challenges, and opportunities.
Client Meetings & Engagements
● Conduct virtual and in-person meetings with clients to present updates, review performance, and discuss upcoming needs.
● Represent the company at industry events and conferences as needed, enhancing client relationships and expanding professional networks.
**Qualifications & Skills**
● Education:**** Bachelor’s degree in Law.**** An advanced degree in
Business is a plus.
● Experience:** 3-5 years of experience in Legal ecosystem. **
● Good to have: 2 years of experience in account management, client
relations, or sales. Experience in SaaS, or B2B sectors is a plus.
● Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex information clearly and confidently.
● Organizational Skills: Strong organizational and time-management skills, with the ability to handle multiple accounts and priorities simultaneously.
● Customer-Focused: Passionate about delivering value to clients and ensuring a positive client experience.
● Tech Proficiency: Familiarity with CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
Preferred Experience
● Experience in the legal industry or with legal tech products.
● Demonstrated success in managing client relationships and meeting account growth or retention goals.
● Knowledge of project management tools and client success strategies. Additional Requirements
● Travel: Travel would be required for client meetings and events.
● Adaptable & Self-Driven: A proactive attitude and the ability to adapt in a fast-paced, dynamic environment.
Job Description
Location – Bangalore
Experience – 6+ yrs
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About the Role-
Thinking big and executing beyond what is expected. The challenges cut across algorithmic problem solving, systems engineering, machine learning and infrastructure at a massive scale.
Reason to Join-
An opportunity for innovators, problem solvers & learners. Working will be Innovative, empowering, rewarding & fun. Amazing Office, competitive pay along with excellent benefits package.
Requiremets and Responsibilities- (please read carefully before applying)
- The overall experience of 3-6 years in Java/Python Framework and Machine Learning.
- Develop Web Services, REST, XSD, XML technologies, Java, Python, AWS, API.
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- Hands on experience in Design, Architecture, Implementation, Performance & Scalability, and Distributed Systems.
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Seeking passionate Software Engineers having 2+ years of experience in Ruby on Rails.
Must Have Skills
- Excellent verbal & written communication skills. And you enjoy collaborating with others
- 1+ year of experience with Ruby on Rails or other Ruby frameworks
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- We are big on rewards and recognition. We celebrate spotlight awards every quarter. We have yearly award ceremonies and celebrations. (https://www.linkedin.com/company/kiprosh">Kiprosh Linkedin Page)
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Location:
Bangalore/Chennai/Pune/Dehradun/Hyderabad/Panchkula/Mohali/Gurugram
Immediate joiners will be preferred.
Notice Period: 30 days or less
Note: Currently we are not hiring freshers
Mobile Programming LLC is an ISO 9001:2008 certified firm, founded in 2008. It is leading-edge technology and IT consulting company focused on delivering the best and most cost-effective solutions to clients. It has developed hundreds of applications on different mobile platforms. It is paralleled with Los Angeles Unified School District, Metropolitan Transportation Authority New York and several other Fortune 500 companies like Novartis and Amgen. It is Headquartered in New York, other U.S. locations include Florida, Los Angeles, Santa Clara, and India. In India, the development centres are Chandigarh (Mohali), Gurugram, Panchkula, Bengaluru, Dehradun, Chennai, Hyderabad and Pune.
· Experience in object-oriented design/programming and proven experience as a Software Developer
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· Self-starter with high level of commitment and motivation







