Digital Marketing Specialist (SEO, SMO, Ads & CMS)

Job Description:

We are seeking a motivated and experienced Store Manager to oversee daily operations at our retail locations. The Store Manager will be responsible for ensuring the store operates efficiently, meeting sales targets, delivering exceptional customer service, and managing staff.

Key Responsibilities:

• Oversee daily store operations, ensuring everything runs smoothly and efficiently.
• Manage and lead a team of sales associates, setting goals and providing coaching to ensure targets are met.
• Maintain high standards of customer service, addressing customer concerns and feedback.
• Monitor inventory levels, order stock, and manage product displays.
• Analyze sales data and prepare reports for senior management.
• Implement promotional activities and sales strategies to drive revenue.
• Ensure compliance with all company policies, health and safety regulations, and local laws.
• Conduct regular store audits and ensure the store's appearance is up to company standards.
• Handle store budgets, payroll, and scheduling efficiently.
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Requirements:

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Proven experience as a Store Manager or in a similar retail management role.
• Strong leadership and interpersonal skills.
• Excellent communication and organizational abilities.
• Ability to manage multiple tasks simultaneously and work under pressure.
• Proficiency in MS Office and retail management software.
• Flexibility to work in different shifts, including weekends.
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Preferred Qualifications:

• Experience in retail sales or customer service.

Executive Assistant

We have an exciting opportunity for someone who is passionate about people management and is good at multi-tasking. Do you enjoy organizing, setting up events or meetings and aiding those who need help? Executive Assistants do a lot of different things, work with a lot of different people, and end up advancing to a lot of different careers. This position comes along with variability, excitement, and independence.

Location: Alwarpet, Chennai

Job Description:

As an Executive Assistant to the General partner at Boldcap Venture Partners LLP, you will work closely with the partner, schedule meetings for the partner, ensure smooth running of the office, manage HR related activities and manage internal and external communication with employees, vendors and other teams.

Responsibilities:

• Acting as the point of contact between the executives, teams and internal or external colleagues.
• Organizing meetings and closing the loop end to end.
• Handling correspondence directed to general partner.
• Making travel arrangements and detailed travel itineraries of the general partner.
• Taking dictation and minutes and writing them up subsequently.
• Responding to emails and document requests on behalf of executives.
• Producing reports and presentations.
• Co-ordinate with vendors and ensure payments are being processed in time.
• Maintaining the current filing and database system and looking for ways to improve current systems.
• Maintain all expenses sheet with supporting documents like bills, invoices etc.
• Maintain salary file of all employees with reimbursement details if any, check the same and provide to the accounts/payroll team for payroll processing of all Boldcap employees on 30th//31st of every month.
• Co-ordinate with accounts & compliance team for bookkeeping and filing activities.
• General administration and HR-related activities.
• Ensuring employees are adhering to all the policies (travel policy, leave policy etc.) of the company.
• Maintain all leave requests of the employees and keep track of balance leaves in their credit as per the leave policy.

Minimum Qualifications:

• Bcom/Mcom/BBA.
• Must have at least 1 year experience as an EA and possess 5 or more years of experience in total.
• Event management skills & team handling skills will be an added plus.

Other Skills:

• Well-organized, detail-oriented, ability to multi-task with great follow-up skills.
• Excellent time management skills.
• Well-developed organizational skills.
• Attention to detail.
• Great verbal and written communication skills.
• Professional discretion.
• Demonstrate excellent organizational skills, communication skills, and problem-solving skills.
• Diversified people management skills.
• Proficient in MS Office suite, Google suite etc.

Responsibilities:

• Conduct Market Research
• Lead Generation
• Email Marketing
• LinkedIn Outreach
• Data Management

Job Role and Responsibilities :

What you will be doing :

- Create use-cases, user stories, and detailed product requirements that clearly articulate the functionality of the product that will be developed and define Key KPIs

- Deeply understand the needs of current and target developers, customers, and partners through regular interactions and quantitative and qualitative research, and represent their voice to internal teams

- Monitor product metrics to identify how well the customers are using a particular feature and improve it accordingly

- Create world-class product documentation for all kinds of users. Create great In-product messaging that resonates with different personas

- Conceptualize and create educational product and solution content for a variety of platforms

- Collaborate with Engineering, Design, and Documentation teams to deliver an amazing product and an exceptional user experience time

- Meet regularly with key customer-facing teams to collect and analyse user feedback to shape new product ideas and user requirements

- Have strong solution skills in translating customer needs to product functionalities.

- Work with the leadership team in planning the product roadmap

- Convert ideas to prototypes and demonstrate them to the key partners

- Represent the company in product or domain-specific conferences and event

What we are looking for :

- 4+ years of relevant, hands-on Product Management experience at the leading Enterprise / B2B companies with a minimum of 5+ years of experience in SaaS

- 2+ years of Development/QA/Testing/Test Automation experience is a must

- Familiarity with at least a couple of Test Automation Frameworks/ Tools is a must

- Industry experience and familiarity with UI design and best practices, general programming languages, and concepts, including web and mobile application architectures and components, and software-as-a-service concepts

- Excellent strategic thinking and prioritization skills.

- Ability to make difficult trade-off decisions and yet create a roadmap to achieve business goals

- Strong organizational skills: prioritization, effective time management, conflict resolution, risk identification, and mitigation

- Excellent communication and cross-functional teamwork skills: Leader, express ideas easily and clearly, run productive meetings, and decisive

- Experience with SCRUM/Agile development process

Key Responsibilities 

• Build and create Credflow Product - Do development on our tech Stack 
• Understand requirements from the product manager and sometimes talk to customers to understand the exact requirement and develop insights. 
• Maintain the product and optimize over time for performance
• Identify needs of the stakeholders and work with technology and management team to build future timeline of products and features
• Be the go-to person for all technology related requirements, queries, discussion etc
• Develop a complete analytics framework as the product evolves.

What we seek

• We are looking for someone who is a hustler and is deeply passionate about solving technology-led complex problems
• The person should be able to take ownership of work in a highly challenging and dynamic startup environment

Benefits

• Chance to be with the right team, at the right time
• Work as part of the core team and experience the aspects of growing a business exponentially
• Get a deep understanding of the Fintech domain and unleash your potential to create an impact. 

Qualifications and skills

• Undergraduate/Graduate degree from an engineering college
• Has full stack proficiency, managing large amounts of data and prior exposure to backend, web frontend, mobile apps etc. 
• Full Stack Proficiency on Node.JS, React.JS
• SQL
• In memory data stores like Redis
• Experience in AWS (preferable)

Experience

2-4 years of experience 

Preference

Previous experience in a startup or as an entrepreneur

Job Description :

- This role is responsible for Implementation, one of the most critical phases in a client's life cycle.

- We are looking for an experienced and driven Director, Implementation who is responsible for applying expert knowledge of implementation and large project processes while providing strategic direction to minimize time to first value for all customers.

- As the Director, Implementation, you will manage a growing team and develop processes and procedures for enterprise implementations.

Responsibilities :

- Take proactive ownership of regional implementation health.
- Create scalable processes and definitive scope around implementation services
- Implement systematic processes for tracking and reporting on the implementation status
- Maintain a highly skilled team of Implementation Managers and manage team allocation to maximize resources and output
- Direct the activities of the implementation team to meet client needs and create successful partnerships
- Lead team to complete process analysis, design/redesign of multiple workflows and processes to ensure that they are customer-focused, consistent, effective and efficient and in compliance with company standards
- Develops and manages all deliverables needed for effective implementation to include but not limited to: detailed project plan/timeline, action log, meeting notes, process/procedures and forms documentation, etc.
- Own execution of the roll-out within the allotted implementation timeframe
- Full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase
- Provide support to Account Executives & Sales Engineers during the Sales cycle
- Ability to speak knowledgeably on all technical integration options available within an implementation
- Facilitate hand-off from Sales to Implementation

- Connect regularly with all team members and provide strategic guidance, feedback on performance, and remediate as needed
- Monitor the progress of each account at a deeper level
- Ensure all metrics are accurate and up-to-date
- Advocate customer needs/issues cross-departmentally
- Understand and manage escalations efficiently and appropriately
- The first point of contact for all inquiries on project status from executive leadership
- Recognize risks and puts remediation plans in place, interfaces directly with clients escalates to exec level when needed
- Partner with global teams on solutions, process enforcement, and overall regional health

Qualifications :

- 15-18 years of experience working with global enterprise customers in software implementation or Project Management type role at a SaaS company
- 7-10 years experience in a supervisory or managerial role; People leadership of direct and indirect reports
- Bachelor's degree;
- Previous experience as a Manager, Implementation for enterprise software
- Proven track record of successful implementation with enterprise clients
- Highly developed project management skills
- Ability to influence and guide clients through complex implementations
- Strong leadership skills; ability to lead a group of diverse individuals in a high-performance team
- Demonstrated presentation and client-facing skills
- Superior presentation skills; experience with presenting to C-level Executives
- Experience in client services/operational roles and ability to effectively counsel clients and internal business partners
- Analytical skills to determine root causes and develop solutions
- Understanding of sales, marketing, client relations roles, and their interdependence
- Demonstrated ability to adapt to a fast-paced and changing the technical environment
- Self-starter seeks out challenges
- Flexible