Business Development Manager

About Us:

MyOperator is India’s leading Cloud Telephony platform, empowering 40,000+ businesses to communicate smarter. We’re now expanding into Conversational AI and Chatbots, aiming to build intelligent customer engagement solutions from the ground up. We're seeking a Product Manager with hands-on experience in building AI-driven chatbot products who can lead this initiative from zero to launch.

Key Responsibilities:

• Chatbot Product Ownership: Lead the end-to-end development of our chatbot product, from ideation, architecture definition, and MVP launch to scale-up.
• Product Strategy & Roadmap: Define and own the chatbot product vision and roadmap aligned with business goals and customer needs.
• Requirement Documentation: Draft comprehensive Product Requirement Documents (PRDs) detailing user stories, workflows, and technical integrations (LLMs, APIs).
• Conversation Design & UX: Collaborate with UX teams to craft intuitive conversational flows and ensure a seamless user experience across WhatsApp, Web, and App.
• AI/ML Collaboration: Work closely with Data Science and Engineering teams to integrate LLMs (OpenAI, Vertex AI) for dynamic, context-aware interactions.
• Data-Driven Decisions: Utilize tools like Mixpanel, Google Analytics, and bot analytics platforms to monitor user behavior, define success metrics, and iterate features.
• Cross-functional Leadership: Partner with Tech, Sales, Marketing, and Customer Success teams to align product development with market demands and go-to-market strategy.
• Project Management: Drive agile processes using Jira, ensuring timely sprint deliveries, backlog grooming, and resolution of blockers.

Qualifications:

• Experience: 2+ years in Product Management, with direct experience in chatbot or conversational AI product development.
• AI & LLM Knowledge: Strong understanding of Large Language Models (LLMs), NLP technologies, and experience integrating AI-powered chatbots.
• Platform Ecosystem: Exposure to WhatsApp Business API ecosystem and conversational commerce tools.
• Mobile & Web Product Understanding: Ability to oversee chatbot deployment across mobile apps and web platforms.
• Analytical Skills: Proficient in product analytics using Mixpanel, Google Analytics, or Adobe Analytics.
• Project Management Tools: Experience with Jira or similar agile project management tools.
• Education: Bachelor’s degree in Computer Science, Engineering, or Business; MBA is a plus.
• Soft Skills: Strong problem-solving skills, data-driven mindset, excellent communication, and collaborative leadership.

Why Join Us?

• Lead the Chatbot Product from zero-to-one in a fast-growing SaaS environment.
• Work with a cross-functional, high-impact team on cutting-edge AI solutions.
• Career growth and leadership opportunities in Conversational AI domain.
• Competitive compensation, remote-first work culture, and collaborative environment.

Job Title: DevOps Engineer

Location: Remote

Type: Full-time

About Us:

At Tese, we are committed to advancing sustainability through innovative technology solutions. Our platform empowers SMEs, financial institutions, and enterprises to achieve their Environmental, Social, and Governance (ESG) goals. We are looking for a skilled and passionate DevOps Engineer to join our team and help us build and maintain scalable, reliable, and efficient infrastructure.

Role Overview:

As a DevOps Engineer, you will be responsible for designing, implementing, and managing the infrastructure that supports our applications and services. You will work closely with our development, QA, and data science teams to ensure smooth deployment, continuous integration, and continuous delivery of our products. Your role will be critical in automating processes, enhancing system performance, and maintaining high availability.

Key Responsibilities:

• Infrastructure Management:
• Design, implement, and maintain scalable cloud infrastructure on platforms such as AWS, Google Cloud, or Azure.
• Manage server environments, including provisioning, monitoring, and maintenance.
• CI/CD Pipeline Development:
• Develop and maintain continuous integration and continuous deployment pipelines using tools like Jenkins, GitLab CI/CD, or CircleCI.
• Automate deployment processes to ensure quick and reliable releases.
• Configuration Management and Automation:
• Implement infrastructure as code (IaC) using tools like Terraform, Ansible, or CloudFormation.
• Automate system configurations and deployments to improve efficiency and reduce manual errors.
• Monitoring and Logging:
• Set up and manage monitoring tools (e.g., Prometheus, Grafana, ELK Stack) to track system performance and troubleshoot issues.
• Implement logging solutions to ensure effective incident response and system analysis.
• Security and Compliance:
• Ensure systems are secure and compliant with industry standards and regulations.
• Implement security best practices, including identity and access management, network security, and vulnerability assessments.
• Collaboration and Support:
• Work closely with development and QA teams to support application deployments and troubleshoot issues.
• Provide support for infrastructure-related inquiries and incidents.

Qualifications:

• Education:
• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• Experience:
• 3-5 years of experience in DevOps, system administration, or related roles.
• Hands-on experience with cloud platforms such as AWS, Google Cloud Platform, or Azure.
• Technical Skills:
• Proficiency in scripting languages like Bash, Python, or Ruby.
• Strong experience with containerization technologies like Docker and orchestration tools like Kubernetes.
• Knowledge of configuration management tools (Ansible, Puppet, Chef).
• Experience with CI/CD tools (Jenkins, GitLab CI/CD, CircleCI).
• Familiarity with monitoring and logging tools (Prometheus, Grafana, ELK Stack).
• Understanding of networking concepts and security best practices.
• Soft Skills:
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration abilities.
• Ability to work in a fast-paced environment and manage multiple tasks.

Preferred Qualifications:

• Experience with infrastructure as code (IaC) tools like Terraform or CloudFormation.
• Knowledge of microservices architecture and serverless computing.
• Familiarity with database administration (SQL and NoSQL databases).
• Experience with Agile methodologies and working in a Scrum or Kanban environment.
• Passion for sustainability and interest in ESG initiatives.

Benefits:

• Competitive salary and benefits package,and performance bonuses.
• Flexible working hours and remote work options.
• Opportunity to work on impactful projects that promote sustainability.
• Professional development opportunities, including access to training and conferences.

Overview:

The Senior Operations Executive plays a pivotal role in overseeing the daily operations of the organization. He/she is responsible for ensuring smooth functioning across various departments, optimizing processes, and implementing strategies to enhance efficiency and productivity. This position will report directly to the Operations Manager and collaborate with department heads to achieve organizational goals. 

Key Responsibilities: 

Strategic Planning:  

• Develop and implement operational strategies aligned with the organization's objectives.  
• Identify opportunities for process improvement and cost optimization. 

Process Optimization:  

• Analyse existing operational processes and identify opportunities for improvement. 
• Develop and implement strategies to streamline workflows and enhance efficiency. 
• Establish and maintain standard operating procedures (SOPs) 

Cross-Functional Collaboration:  

• Collaborate with various departments to understand their support needs. 
• Address any operational issues that may arise and work towards resolution. 

Technology Integration: 

• Identify and evaluate new technologies or tools that can improve operational processes. 
• Oversee the implementation of new systems and ensure proper training for the team. 

Budget Management:  

• Assist in the development and management of the operations support budget. 
• Monitor expenditures and implement cost-saving measures where possible. 

Managing Operational teams:  

• Managing functional teams like technical operations, Legal, Business operations, etc, and reviewing daily/monthly planning and goals. 

Vendor Management:  

• Identify and evaluate potential vendors for operational support services. 
• Negotiate contracts and agreements to ensure favourable terms for the organization. 
• Collaborate with vendors to resolve issues and improve service delivery. 

Qualifications: 

• Must have:
• Engineering (Software/IT/Computer) +2 years of work experience + MBA (Operations/ Business Management) +3 years of experience 
• Certification in project management or operations management (e.g., PMP, Six Sigma). 
• Proficiency in MS Tools, JIRA, Atlassian, Confluence, MIRO (or any similar tool) 
• Proven experience in operations management or a similar role. 
• Strong leadership and team management skills. 
• Excellent analytical and problem-solving abilities. 
• Proficiency in project management tools and software. 
• Sound knowledge of industry regulations and compliance standards. 

Additional Requirements: 

• Flexibility to adapt to changing priorities and work in a fast-paced environment. 
• Ability to make sound decisions under pressure. 
• Commitment to maintaining confidentiality and integrity. 
• Willingness to travel occasionally as and when required. 

Benefits and perks: 

• Progressive leave policy for effective work-life balance. 
• Training and Certification budget for your professional growth and development. 
• Company-sponsored workcation once a year. 
• Multicultural peer groups and supportive workplace policies. 
• Celebrate monthly team events and fun-filled outings. 

Job Description:

We are looking for a skilled BigCommerce Developer. This role involves leading the development and customization of BigCommerce solutions, ensuring smooth execution and delivering high-quality projects. If you're passionate about eCommerce development and thrive in a dynamic environment, this is the perfect opportunity for you!

Key Responsibilities:

• Lead and contribute to the development and customization of BigCommerce and Shopify-based solutions.
• Collaborate with cross-functional teams to define, design, and deliver eCommerce solutions that meet client requirements.
• Develop, test, and maintain websites using web technologies including HTML, CSS, JavaScript, jQuery, ReactJS, and NextJS.
• Ensure that all eCommerce projects are delivered on time, within scope, and within budget.
• Troubleshoot and resolve issues related to website functionality, integrations, and performance optimization.
• Stay up-to-date with the latest BigCommerce platform updates and industry trends.
• Mentor and guide junior developers, providing technical direction and support.

Requirements:

• Proven experience as a Team Leader or Senior Developer in eCommerce development, specifically with BigCommerce and Shopify.
• Strong knowledge of eCommerce platforms (BigCommerce, Shopify) and related integrations.
• Proficiency in web development languages such as HTML, CSS, JavaScript, jQuery, ReactJS, and NextJS.
• Experience with project management tools and methodologies, with a successful track record of delivering projects.
• Strong problem-solving abilities and strategic thinking.
• Exceptional communication and interpersonal skills.
• Ability to adapt and work effectively in a fast-paced, dynamic environment.
• Must be a positive, energetic individual with a winning mentality, curiosity, and creativity.

Desirable Qualities:

• Excellent communication skills, both written and verbal.
• A collaborative mindset with a focus on fostering a positive team culture.
• Eagerness to contribute to the growth and success of the company by bringing innovative ideas and solutions.

We're hiring a Marketing Sales Executive to join our team and help us grow our business! As a Marketing Sales Executive, you'll be responsible for driving sales by developing new business opportunities, building relationships with clients, and promoting our interior design services. With your exceptional communication skills and understanding of marketing strategies, you'll help us achieve our revenue targets and position us as a leader in the industry. If you have a minimum of 3 years of experience in sales and marketing and a passion for interior design, we want to hear from you! Text us back with your name and email address to receive more information about this exciting opportunity. This role requires a proactive approach, excellent communication and networking skills, and a strong understanding of the Turnkey Interiors Projects, Restaurants, Café, Retails,Commercial Offices, Modular Office Furniture, Custom make Office Furniture

*The background has to be from Interior Sales Industry.                                                                                                    * your exceptional communication skills and understanding of marketing strategies, you'll help us achieve our revenue targets and position us as a leader in the industry.

* In the field, meeting with clients and closing sales, providing product information and   Supporting the client in every way till the sale is closed.

• Proficient knowledge of a NodeJS and Express.
• Understanding differences between multiple delivery platforms (such as mobile vs, desktop), and optimizing output to match the specific platform
• Good understanding of server-side templating languages (such as Jade, EJS, Jinja, etc. depending on your technology stack)
• Good understanding of server-side CSS preprocessors (such as Stylus, Less, Sass etc. depending on your technology stack)
• Creating database schemas that represent and support business processes
• Data migration, transformation, and scripting
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Management of hosting environment, including database administration and scaling an application to support load changes
• Understanding of fundamental design principles behind a scalable application
• Good understanding of advanced JavaScript libraries and frameworks such as AngularJS.

• VueJS
• Express
• Socket.IO
• NuxtJS
• MongoDB (3.x)
• Mongoose

You will:

• Write excellent production code and tests and help others improve in code-reviews
• Analyze high-level requirements to design, document, estimate, and build systems
• Coordinate across teams to identify, resolve, mitigate and prevent technical issues
• Coach and mentor engineers within the team to develop their skills and abilities
• Continuously improve the team's practices in code-quality, reliability, performance, testing, automation, logging, monitoring, alerting, and build processes

You have:

For (Fullstack):

• 2 - 10 Years of experience
• Strong with DS & Algorithms
• Hands on Experience in the Programming languages: JavaScript (React or Angular), Python, SQL.
• Experience with AWS.

For (Geo Team):

• 4 - 10 years of experience
• Experience with Big Data technologies like Hadoop, Spark, Map Reduce, Kafka, etc
• Experience using object-oriented languages (Java, Python)
• Experience in working with different AWS technologies.
• Experience in software design, architecture and development.
• Excellent competencies in data structures & algorithms.

For (Backend):

• 2 - 10 years of experience
• Hands on product development experience using Java/ C++/Python
• Experience with AWS,SQL,GIT
• Strong with Data structures and Algorithms

Additional nice to have skills/certifications:

For Java skill set:

Mockito, Grizzly, Netty, VertX, Jersey / JAX-RS, Swagger / Open API, Nginx, Protocol Buffers, Thrift, Aerospike, Redis, Kinesis, Sed, Awk, Perl

For Python skill set: Data Engineering experience, Athena, Lambda, EMR, Spark, Glue, Step Functions, Hadoop, Kinesis, Orc, Parquet, Perl, Awk, Redshift

For (Data Engineering):

• 2 - 10 years of experience
• Experience with object-oriented/object function scripting languages: Python.
• Experience with AWS cloud services: EC2, RDS, Redshift,S3,Athena, Glue
• Must be proficient in GIT, Jenkins, CICD (Continuous Integration Continuous Deployment)
• Experience in big data technologies like Hadoop, Map Reduce, Spark, etc
• Experience with Amazon Web Services and Dockers