Sales Development Representative

Identify and generate new leads through calls, emails, and networking • Understand the client requirements and pitch the product to the customer accordingly. • Maintain good relationships with existing clients. • Schedule meetings or product demos with interested customers. • Conduct the demoes with the prospective customers either virtually or on field. • Follow up on leads and close sales deals • Achieve monthly targets • Maintain records of sales activities and customer interactions • Work closely with the sales and marketing team

We are looking for a motivated and results-driven Sales Representative to join our growing team. In this role, you will identify new business opportunities, build strong customer relationships, and drive revenue growth. The ideal candidate is a strong communicator who thrives in a fast-paced environment and is comfortable managing a full sales cycle—from prospecting to closing deals.

Identify and reach out to potential B2B clients (physiotherapy clinics, hospitals, and rehab centers) via cold calling, email, events or campaigns. • Qualify inbound leads and manage a healthy sales pipeline using the company’s CRM. • Understand customer requirements and align solutions with business needs. • Coordinate with Product Specialists for product demos and technical discussions. • Handle objections, negotiate, and drive deals towards successful closure. • Maintain accurate records of all interactions and pipeline status in CRM. • Ensure timely conversion of leads into paying customers. • Build and maintain strong relationships with prospects and clients. • Consistently achieve and exceed sales targets.

Engage with prospective customers through calls, virtual meetings, and other communication channels. Understand customer requirements and recommend suitable solutions. Build strong relationships with potential customers and address their queries effectively. Follow up with leads and convert them into successful sales. Meet and exceed individual sales targets and performance metrics. Maintain accurate records of customer interactions and sales activities in CRM systems. Collaborate with internal teams to ensure a seamless customer experience. Stay updated on product offerings, industry trends, and competitor activities

Job Description

Job Title: Sales Representative – IT / B2B SaaS

Location: Mumbai, India (Hybrid / On-site)

Employment Type: Full-time

Experience Level: 3+ Years

Department: Sales & Business Development

About the Role

We are seeking an ambitious, results-driven Sales Representative with a proven track record in B2B IT / SaaS Sales to join our team in Mumbai. In this role, you will manage end-to-end sales cycles — driving outbound prospecting, qualifying inbound leads, conducting product demonstrations, and closing deals. If you are proactive, thrive in a target-driven environment, and excel at translating technical value into clear business ROI for decision-makers, we'd love to connect.

This role requires hands-on field sales experience — you should be comfortable meeting clients in person, conducting on-site visits, and closing deals face-to-face in addition to remote/virtual selling.

Key Responsibilities

• Pipeline Generation & Prospecting: Execute strategic outbound outreach (cold emailing, LinkedIn networking, cold calling, and in-person field visits) targeting mid-market and enterprise decision-makers (CTOs, CIOs, Heads of Sales/Marketing, Founders).
• Inbound Lead Conversion: Promptly engage, qualify, and convert marketing-generated inbound leads into active sales opportunities.
• Product Discovery & Demo: Conduct consultative discovery calls and on-site/in-person product walkthroughs to identify prospect pain points and deliver tailored demos.
• Field Sales & Client Visits: Travel for client meetings, site visits, and relationship-building activities within Mumbai and surrounding regions as required.
• Negotiation & Closing: Build commercial proposals, lead contract negotiations, manage objection handling, and consistently close deals to meet/exceed quarterly quota targets.
• CRM & Pipeline Hygiene: Maintain accurate and up-to-date records of all deals, activities, and forecasts in the CRM (e.g., HubSpot / Salesforce).
• Market Feedback: Work closely with Marketing and Product teams to share customer feedback, competitive insights, and market trends.

Key Qualifications & Skills

• Education: B.Tech / B.E. graduate is mandatory. (A technical/engineering background helps in translating product capability into client-facing business value.)
• Experience: Minimum 3+ years of direct selling experience in B2B Tech / IT Services / SaaS, with demonstrated field sales exposure (on-site client visits, in-person demos/negotiations — not purely remote/inside sales).
• Proven Track Record: Demonstrated history of consistently meeting or exceeding individual sales quotas and pipeline generation targets.
• Sales Acumen: Strong grasp of consultative and solution-selling methodologies (e.g., MEDDPICC, BANT, SPIN).
• Communication: Exceptional verbal, written, presentation, and active listening skills.
• Mindset: Highly self-motivated, resilient, comfortable with ambiguity, willing to travel locally for client meetings, and able to work independently.
• Location: Based in or willing to relocate to Mumbai.

Strong experience in handling inbound leads and converting them into customers

Excellent communication and relationship-building skills

Strong follow-up and negotiation abilities

Experience working with CRM and maintaining sales pipelines

Ability to understand customer requirements and recommend the right solution

Target-oriented and data-driven approach

Key Responsibilities:

· Generate leads and make cold calls and reference calls to arrange a meeting for discussion.

· Conduct regular visits to schools, colleges, and coaching institutes to promote EdTech products.

· Develop a growth strategy to bring financial gains and delighting clients.

· Suggest ways and means to endorse the products and services of the organization.

· Keep a close tab on the strategic moves made by the competitors.

· Maintain and manage records of sales, revenue, collections, invoices

· Build long-term association with the existing clients and prospects.

· Schedule and conduct product demos for principals, teachers, and decision-makers.

· Prepare bespoke sales contracts

· Attend conferences, exhibitions and fairs to promote the company’s offerings.

· Develop new markets and regions to promote the products and services of the organization.

· Align personal goals with the vision and key objectives of the organization.

· Maintain reports of visits, demos, and closures in CRM.

Key Attributes:

· Excellent communication skills and interpersonal skills.

· Thorough knowledge of the products and services and about the markets.

· Flair to research and keep a tab on changing trends.

· Ability to build relationships

. Good Listener.

· Absolute Professional attitude

· Effective Negotiation skills.

. Willing to travel and must possess two/four-wheeler

· Inspiring team player

· Self-motivated with a result-oriented mindset.

· A true go getter

Job Responsibilities:

• Build Sales pipeline/funnel by generating leads via cold calls & through consultants/PMC’s/Architect/Market contacts.

• Establish new business by organizing sales visits, demonstrating/presenting products in collaboration with respective OEMs.

• Identify decision makers within respective verticals & set up meetings to understand and generate opportunities catering to customer needs.

• Responsible for owning the customer account management and support including initial sales efforts to maintain long term, trusted partner relationships and to execute successfully [against plans to grow sales, revenues and expand enterprise customer relationships.

• Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.

• Achieve monthly targets thereby submission of weekly progress reports ensuring correct data with appropriate action plan in place to meet targets.

• Ensure data is accurately managed within company sales management system.

• Maintain quality service by establishing and enforcing organization standards.

• Contribute to team effort by accomplishing related results as needed. • Work closely with the team to develop and submit proposals that meet customer needs & objectives.

• Exercise leadership and business judgment on all contracts and work collaboratively with customers and Partner network to get mutually acceptable pricing/terms.

Skills Required & Qualifications:

• Preferably a strong understanding of Electronic Security Systems (Fully integrated Access Control/CCTV/Intruder systems/Perimeter detection systems).

• Awareness of business commercial terms and conditions commonly adopted in the security industry.

• Result-oriented, self-motivated, customer-focused approach.

• Good written and oral communication skills

• Excellent knowledge of Microsoft Excel

• Excellent interpersonal skills - must be able to adapt working style to the personalities and work styles of our stakeholders and internal partners.

• 5+ years of work experience in the same line

• Degree/Diploma – Electrical/Electronics/Mechanical or simila