Tellecaller

Job title:  DLP Engineer 

Work Location: Delhi

Division/Department: Technical

Requirement Severity: Immediate

Job Description:.

• Deploy and configure DLP solutions such as Forcepoint, CoSoSys, or Netskope across endpoints, networks, and cloud environments.
• Customize DLP policies and rules to address organizational data security needs.
• Continuously monitor data flow and detect unauthorized access or data exfiltration attempts.
• Analyze DLP alerts and logs to identify potential threats and escalate as necessary.
• Develop, implement, and manage DLP policies to prevent data breaches and leaks.
• Integrate DLP solutions with other security tools, including SIEM.
• Provide technical support for DLP tools and resolve related issues promptly.
• Stay updated with the latest trends and advancements in DLP technologies, particularly Forcepoint, CoSoSys, and Netskope.

Skill Requirements:

• Good communication skills.

Mandatory Requirements:

• 2 years’ experience in the installation of Forcepoint Cososys or Netskope.
• Should have own conveyance.

Education and/or Work Experience Requirements: 

• 2 years’ experience in the installation of Forcepoint Cososys or Netskope.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and carry out assignments to completion within the instructions' parameters.

Job Requirements: 

Minimum Experience: 2 years

Working Days: 6 days working, Monday to Saturday (3rd Saturday off)

We are looking for an enthusiastic and dynamic individual to join Upland India as a Senior Software Engineer I (Backend) for our Panviva product. The individual will work with our global development team.

What would you do?

• Develop, Review, test and maintain application code
• Collaborating with other developers and product to fulfil objectives
• Troubleshoot and diagnose issues
• Take lead on tasks as needed
• Jump in and help the team deliver features when it is required

What are we looking for?

Experience

• 5 + years of experience in Designing and implementing application architecture
• Back-end developer who enjoys solving problems
• Demonstrated experience with the .NET ecosystem (.NET Framework, ASP.NET, .NET Core) & SQL server
• Experience in building cloud-native applications (Azure)
• Must be skilled at writing Quality, scalable, maintainable, testable code

Leadership Skills

• Strong communication skills
• Ability to mentor/lead junior developers

Primary Skills: The candidate must possess the following primary skills:

• Strong Back-end developer who enjoys solving problems
• Solid experience NET Core, SQL Server, and .Net Design patterns such as Strong Understanding of OOPs Principles, .net specific implementation (DI/CQRS/Repository etc., patterns) & Knowing Architectural Solid principles, Unit testing tools, Debugging techniques
• Applying patterns to improve scalability and reduce technical debt
• Experience with refactoring legacy codebases using design patterns
• Real-World Problem Solving
• Ability to analyze a problem and choose the most suitable design pattern
• Experience balancing performance, readability, and maintainability
• Experience building modern, scalable, reliable applications on the MS Azure cloud including services such as:
• App Services
• Azure Service Bus/ Event Hubs
• Azure API Management Service Azure Bot Service
• Function/Logic Apps
• Azure key vault & Azure Configuration Service
• CosmosDB, Mongo DB
• Azure Search
• Azure Cognitive Services

Understanding Agile Methodology and Tool Familiarity

• Solid understanding of Agile development processes, including sprint planning, daily stand-ups, retrospectives, and backlog grooming
• Familiarity with Agile tools such as JIRA for tracking tasks, managing workflows, and collaborating across teams
• Experience working in cross-functional Agile teams and contributing to iterative development cycles

Secondary Skills: It would be advantageous if the candidate also has the following secondary skills:

• Experience with front-end React/Jquery/Javascript, HTML and CSS Frameworks
• APM tools - Worked on any tools such as Grafana, NR, Cloudwatch etc.,
• Basic Understanding of AI models
• Python

About Upland

Upland Software (Nasdaq: UPLD) helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. Upland India is a fully owned subsidiary of Upland Software and headquartered in Bangalore. We are a remote-first company. Interviews and on-boarding are conducted virtually.

• Minimum 4 yrs. of experience in Requirement Elicitation, Data Management and Data cleansing experience.
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Ability to communicate clearly and effectively with both technology/development
• Must be proficient in MS office (Word, Excel, Visio, and PowerPoint)
• Ability to create and present executive level dashboards and status reports to Senior Leadership and cross-functional stakeholders

• Understand customers’ business needs and devise appropriate solutions using Sainapse.
• Document the requirements along with DFD and Swimlane diagrams.
• In depth analysis of the Past Data and perform Data Labeling.
• Finding out the Outliers in the data and extreme cases.
• Prepare the data for training of the Machine Learning model.

Customer Success Specialist

Why Reelo

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the opportunity

As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.

This is a Work from Office role in Ahmedabad, Gujarat

What will you do?

• Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
• Proactively reaching out to customers to ensure they are getting success using Reelo.
• Respond professionally to incoming inquiries from your customers.
• Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
• Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
• Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.

What you need?

• Past experience in account management/client services roles across
• A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
• Excellent verbal, written communication, and presentation skills.
• Ability to respectfully handle complaints/ escalations
• A very consultative approach and passion for speaking to customers everyday
• Passion for technology and keeping up with latest trends
• Great attention to details
• Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
• Organizational skills and experience improving processes
• The ability to explain complex topics in easy to understand and concise language
• Demonstrated drive to exceed performance expectations and ability to work with change.

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!

Job Description:

We are seeking a motivated DevOps intern to join our team. The intern will be responsible for deploying and maintaining applications in AWS and Azure cloud environments, as well as on client local machines when required. The intern will troubleshoot any deployment issues and ensure the high availability of the applications.

Responsibilities:

• Deploy and maintain applications in AWS and Azure cloud environments
• Deploy applications on client local machines when needed
• Troubleshoot deployment issues and ensure high availability of applications
• Collaborate with development teams to improve deployment processes
• Monitor system performance and implement optimizations
• Implement and maintain CI/CD pipelines
• Assist in implementing security best practices

Requirements:

• Currently pursuing a degree in Computer Science, Engineering, or related field
• Knowledge of cloud computing platforms (AWS, Azure)
• Familiarity with containerization technologies (Docker, Kubernetes)
• Basic understanding of networking principles
• Strong problem-solving skills
• Excellent communication skills

Nice to Have:

• Familiarity with configuration management tools (e.g., Ansible, Chef, Puppet)
• Familiarity with monitoring and logging tools (e.g., Prometheus, ELK stack)
• Understanding of security best practices in cloud environments

Benefits:

• Hands-on experience with cutting-edge technologies.
• Opportunity to work on exciting AI and LLM projects

Required Skills

• Experience in developing business solutions using Salesforce Commerce Cloud (Demandware).
• Good knowledge of SFCC / Demandware Script, Java OOP/Node.js.
• Expertise in RESTful web services, Ajax-driven client applications, and includes Advanced JavaScript architectures.
• Good experience in SFRA
• Strong background of World Wide Web Consortium (W3C), accessibility guidelines, model view controller (MVC), agile development, and tools.
• Experience in using Pipelines, JS controllers, ISML templates and real-time data exchange using web services.
• Hands-on experience of integrating custom services into SFCC. Good exposure of payment, tax, and operation management suite (OMS) integrations.
• Good understanding of Business Manager and configuring jobs.
• Strong SQL knowledge.
• Exposure to technical reports and understanding of Demandware limitations, such as quotas.
• Proficient in Demandware foundational concepts with good knowledge of SiteGenesis, UX Studio, content assets or slots, and Demandware Catalog.
• SFCC certifications would be preferred.
• Excellent written and verbal communication skills.
• Motivated to complete tasks independently.
• Candidates ready to join sooner will be preferred.