Ops Mgr - Returns

Disruptive Electronic Accessories Brand

Ops Mgr - Returns

Unnati

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Ops Mgr - Returns

at Disruptive Electronic Accessories Brand

Agency job

via Unnati

4 - 7 yrs

₹18L - ₹20L / yr

Mumbai

Skills

Six Sigma

Operational efficiency

Operations

MS-Excel

Reconciliation

Inventory Management

Logistics

Analytical Skills

stock pilferage

e-commerce

returns

Here is a chance to work for a Consumer Electronics Brand, where you get to deal with some of the best channels and work with some excellent experienced minds. Read on.

Started in 2015, this lifestyle and accessories startup has taken over the consumer electronics sector in India. Our client has a product range that includes an extensive catalog of headphones, speakers, travel accessories, and modern earphones. It believes in providing cutting edge electronic products stamped with durability and affordability.

The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.

As an Operation Manager, you will work with quality team on identifying quality gap and ensuring its fixed timely.

What you will do:

Increasing efficiency of return center, looking at process from unloading to put away and measure each stage
Planning of spares - packaging for return
Ensuring zero stock out for spare and packing material
Working on efficiency of testing center and ensuring all goods repacked are in line with company standard
Working with warranty team for forward guidance on what will come as return so warranty stock can be planned
Reconciling debits issued by Amazon, Flipkart and Myntra and tracking advance shipping notice and ensuring that these are GRN , if not received in 15 days then raising a case with respective partner and tracking the entire life cycle with finance
Managing Inventory accuracy and cycle count to ensure zero stock pilferage
Raising tickets for shortages received viz a viz debit notes issued

What you need to have:

Mandatory to have specialization in return management and good planning skill and data driver approach
Data driven mindset , should be have analytical bent of mind to reduce returns
Should have worked in operations driven company with good analytic and problem solving capabilities
Six sigma certified
Strong with excel
MBA from a good institute
Esop can be given based on performance
Minimum 4 year experience into high volume operational businesses
Preferably from e-commerce domain

Here is a chance to work for a Consumer Electronics Brand, where you get to deal with some of the best channels and work with some excellent experienced minds. Read on.

As an Operation Manager, you will work with quality team on identifying quality gap and ensuring its fixed timely.

What you will do:

Increasing efficiency of return center, looking at process from unloading to put away and measure each stage
Planning of spares - packaging for return
Ensuring zero stock out for spare and packing material
Working on efficiency of testing center and ensuring all goods repacked are in line with company standard
Working with warranty team for forward guidance on what will come as return so warranty stock can be planned
Reconciling debits issued by Amazon, Flipkart and Myntra and tracking advance shipping notice and ensuring that these are GRN , if not received in 15 days then raising a case with respective partner and tracking the entire life cycle with finance
Managing Inventory accuracy and cycle count to ensure zero stock pilferage
Raising tickets for shortages received viz a viz debit notes issued

What you need to have:

Mandatory to have specialization in return management and good planning skill and data driver approach
Data driven mindset , should be have analytical bent of mind to reduce returns
Should have worked in operations driven company with good analytic and problem solving capabilities
Six sigma certified
Strong with excel
MBA from a good institute
Esop can be given based on performance
Minimum 4 year experience into high volume operational businesses
Preferably from e-commerce domain

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• Work on cutting-edge backend systems that power enterprise-grade applications.

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• Collaborative culture that values innovation, ownership, and technical excellence.