Executive assistant to MD (Retail Brand)

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

Hi,

Please find the job description for Cloud Devops Engineer role with Wissen Technology.

Website and Company profile:

www.wissen.com

LinkedIn Page:

https://www.linkedin.com/company/wissen-technology/

Interview Process : There will be 3 rounds of interview. 1 will be in office.

Client- (Hybrid Work Mode) (Product based organization)

Location:Bellandur,Bengaluru

JD:

Experience Level: 4-8 years

About the Role:

We are seeking a skilled AWS Engineer with strong expertise in AWS cloud services, Amazon EKS, and Kubernetes to join our team in Bengaluru. The ideal candidate will have a deep understanding of cloud infrastructure and container orchestration, with minimal Java development experience (10%) to support application integration.

Required Skills and Qualifications:

• 3-6 years of experience in AWS cloud engineering and architecture.
• Strong expertise in Amazon EKS and Kubernetes for container orchestration.
• Preferably certified in CKA (Certified Kubernetes Administrator) and AWS Certified Solutions Architect or equivalent.
• Hands-on experience with AWS services (EC2, S3, RDS, Lambda, IAM, etc.).
• Basic proficiency in Java (10% of role) for supporting application integration.
• Familiarity with Infrastructure as Code (IaC) tools like Terraform or CloudFormation.
• Knowledge of CI/CD pipelines and DevOps practices.
• Strong problem-solving skills and ability to work in a fast-paced environment.
• MUST HAVE SKILLS:EKS,ArgoCD,Kubenetes,Gitops.

Preferred Qualifications:

• Experience with microservices architecture and Docker.
• Familiarity with monitoring tools like Prometheus, Grafana, or ELK stack.
• Understanding of networking and security best practices in AWS.

CTC: up to 30 LPA

Exp up to 8 Years

Location: Gurugram

Ideal Candidate

• 4+ years designing high-impact consumer mobile application design.
• A drive for excellence; an enthusiasm to constantly push the boundaries of the visual and user experience we create.
• Exceptional skills in UI design, complemented by solid UX fundamentals.
• Strong proficiency in rapid prototyping and visualization tools (e.g., Figma, Sketch, Adobe Creative Suite).
• In-depth knowledge of modern UI trends and best practices.
• Excellent communication skills, with the ability to clearly present design ideas and rationale.
• Ability to efficiently integrate constructive feedback into final designs.
• Strong project management skills with a demonstrated ability to manage multiple tasks and deadlines Concurrently.
• Strong fundamental knowledge of design principles, user behavior and design trends.
• Clear, concise verbal and written communication skills.
• Strong presentation and influencing skills.
• A strong balance between idealism and pragmatism in thought and action
• Being a thought leader when it comes to user experience and design in general
• An online portfolio of professional work is required.

Interested candidate share your resume on 82008 31681

DUTIES / ACCOUNTABILITIES

Responsibilities include, but may not be restricted to:

• Analyze an organization and understand its processes and systems, to define the current state of the process (as is process map) and documenting relevant information needed to determine automation potential. The examples are as below :

• Process steps, number of applications involved, and process steps per application
• Process volumes, including any seasonal variations.
• FTE needed to execute the process
• Average handling time
• Process interdependencies
• Target SLA , Financial or regulatory points associated with the process.
• Process error rate, error volumes, and exception handling steps
• % of process steps including paper, voice, digital etc.

• Define the future state and/or business solution to automate the defined processes by designing the to-be process maps that includes some of the following information:

• Identifying & documenting clearly
  • The steps in the process suited for automation
  • The source systems, work queues, the flow of the steps, the decision points, the exception paths, and the business rules
  • Outputs and exceptional handling scenarios
  • Scenarios and test data
• Reduction in Average handling, and FTE takeout as a result of automation
• Recommendations to alter or reengineer process to improve automation potential
• Processes that are not suitable, or would not lend any return on investment

• Ensures the designs are documented within the defined project timelines, and with quality.
• Performs Quality Control via reviews of the design created by other business analysts.
• Responsible for receiving the sign-off on the design from the customer, and place the design under configuration control.
• Serves as the functional expert for the development and test teams.
• Resolve queries/issues from the development and test teams.

 KEY SKILLS

• 6 - 10 years of experience in requirements gathering, requirement management, gap analysis and SDLC.
• Working experience as a process architect/business analyst
• Experienced in writing Use Cases and High Level Functional cum Technical analysis deliverables
• Experience in working with key business representatives, data owners, end users, application designers and data architects to model current & to be processes.
• Eye for detail and good documentation skills are needed
• Fluency in English, both written and verbal essential
• Strong ability to understand the steps of a process that lend itself to automation. Knowledge of key features of the automation product is needed.
• Advanced problem solving and analytical skills. 
• Ability to multi task in a fast-paced environment.

What We’re Looking For

• 4+ years of backend development experience in scalable web applications.
• Strong expertise in Python, Django ORM, and RESTful API design.
• Familiarity with relational databases like PostgreSQL and MySQL databases
• Comfortable working in a startup environment with multiple priorities.
• Understanding of cloud-native architectures and SaaS models.
• Strong ownership mindset and ability to work with minimal supervision.
• Excellent communication and teamwork skills.

More about this Customer Care Executive job

Please go through the FAQs to get all answers related to the given Customer Care Executive job

• What is the eligibility criteria to apply for this Customer Care Executive job?

Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience

• How much salary can I expect for this job role?

Ans: You can expect a salary of ₹10000 - ₹22000 per month + Incentives that depends on your interview. It's a Full Time job in Lucknow.

• How many working days are there for this Customer Care Executive job?

Ans: This Customer Care Executive job will have 6 working days.

• Are there any charges applicable while applying or joining this Customer Care Executive job?

Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., The Everything Store.

• Is it a work from home job?

Ans: No, it’s not a work from home job and can't be done online.

• How many openings are there for this Customer Care Executive role?

Ans: There is an immediate opening of 5 Customer Care Executive at The Everything Store

• Who can apply for this job?

Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.

• What are the timings of this Customer Care Executive job?

Ans: This Customer Care Executive job has Day Shift.

1) Ruby on Rails:

Experience Required: 2.5 -5 years

Max. Budget: 18 LPA

Job Description-

• Designing and developing new web applications.
• Maintaining and troubleshooting existing web applications.
• Writing and maintaining reliable Ruby code.
• Integrating data storage solutions.
• Creating back-end components.
• Identifying and fixing bottlenecks and bugs.
• Integrating user-facing elements designed by the front-end team.
• Connecting applications with additional web servers.
• Maintaining APIs.
• Good Communication skills

Preferred work from the office but can provide remote work as well.

Note: Please avoid NCR and south Indian candidates.

• Experience in Asp .NET Core,EF Core, Asp .NET Core Blazor, ASP .NET MVC, C#
• Should have experience of all aspects of Software Development Life Cycle
• Excellent problem solver, able to assimilate formation quickly
• Excellent communication skills, oral and written
• Technical expertise: Demonstrates knowledge and experience in .net development
• Strong team player; work effectively in groups; and help others to get the job done
• Decision making: ability to analyze, integrate, evaluate and make decisions
• Motivation: Establish and communicate vision. Demonstrate enthusiasm and excitement
• toward achieving project goals
• High quality standards: accuracy, proficient and thoroughness in unit testing
• Time Management: Completes work in a timely manner to meet production deadlines
• Organizational skills: Ability to establish priorities for projects to meet goals
• 4+ years’ experience in .Net .

Responsibilities:

• Follow proper coding standards, application architecture guidelines and procedural guidelines
• Manage entire asp.net team and direct communication with client along with project manager

Apart from compensation, we are welcoming with:

• Unique Growth Opportunities.
• We will provide training based on Project Requirement
• You will learn directly from expert developers in the field.
• You will get an opportunity to work on the complete lifecycle of projects
• You will get an opportunity to work on multiple technologies.
• Discretionary Bonus.
• Work from Home, Flexible Timings, Paid Vacation and much more!
• Work Days: Monday to Friday.

 Immediate joiners preferred

Largest network of beauty and wellness store with over 150 stores across Bangalore, Chennai, Hyderabad, Cochin, Mumbai, Pune, Bhubaneswar and Kolkata. In addition to the stores, also have a strong online presence:
Job description:
Basic knowledge in Javascript, HTML, CSS

Knowledge in React JS, React native components

Latest Technology knowledge like hooks, Redux

Number of apps released/live in React native /Anroid & IOS, Business nature of the app

Understanding of deep react-native concepts

Understanding of advanced concepts like optimizing app

Understanding of security, deployment, app releases

1. Understanding of support of app on multiple screens, android and ios versions, iterative development and enhancement of the app