Executive assistant to MD (Retail Brand)

JOB DESCRIPTION

·        Develop business plans for allocated accounts. Achieve revenue targets 

·        Develop loyalty program strategy, design and develop programs to achieve identified engagement objectives.

·        Own agency deliverables wrt to allocated accounts – Program KPIs, operational SLAs, reporting & MIS, technology development, customer care operations, creative services, event management, print & productions etc.

·        Upsell and cross-sell Colorgenics’s services by finding new avenues of revenue generation within allocated accounts

·        Conduct quarterly and annual program reviews with client’s senior management teams.

·        Share strategic inputs, industry best practices with clients and help driving the program performance

·        Develop and implement tactical campaigns to improve engagement through various initiatives and promotions.

·        Giving creative direction to the team. And act as a creative output reviewer and approver.  

·        Team mentoring & reviews.

·        Act as a facilitator of 3rd party auditors appointed by clients.

·        Keeping total control on invoicing and collections.

CANDIDATE PROFILE AND QUALIFICATION:

·        Thorough knowledge of CRM & loyalty marketing. A seasonal professional with at least 8 years’ experience in heading big accounts

·        Marketing & Analytics knowledge, excellent communication skills, Technical and Managerial experience in designing, developing & growing a loyalty program.

·        This role requires a solid background in loyalty program management and client relationship management.

·        Team handling exposure and aptitude to handle challenging circumstances.

·        MBA / PGDBM is required

What you can expect at Colorgenics?

A Dynamic workplace with start-up attitude which fuels your passion to learn and unlearn. You may expect a fantastic work atmosphere of like-minded individuals keen to do something out of the box and disruptive. 

Candidate must be able to join immediately and must be very fluent in English must know the basics of HR and recruitment process in line.

RESPONSIBILITIES:

Lead and grow a world-class Ad Engineering team through mentorship and guidance and career development

Lead partnerships with Product Engineering, define interfaces with 3rd party direct integrators, and Data Engineering teams to find the optimal way to scale the Ad Platform

Collaborate with other Engineering and Product teams to ensure high degree of alignment, ruthless prioritization, timely releases of features in support of critical company initiatives

Constantly strive to improve the efficiency of our existing systems while pursuing transformative technologies that impacts the Platform’s performance

Work closely with Recruiting to expand the team, including sourcing candidates,

interviewing candidates, participating in conferences/events and on-boarding new employees

Develop and drive long-term strategies around utilizing ecosystem, including the Ads system as/when relevant

REQUIREMENTS:

Bachelor’s degree in Computer Science, Electrical Engineering or a related field

4+ years experience leading and managing teams within an engineering organization

2+ years leading and managing Ad Systems

Superb communication and interpersonal skills

Excellent presentation skills

Role Objectives 

• Participate in complex design and software development tasks within an appropriate schedule, task, and quality guidelines set in conjunction with the Senior Platform Specialists and Platform Architect  

• Hands-on development and implementation of solutions including the configuration of e.IQ platform components and custom development 

• Tasks associated with testing and documentation of solution implemented 

Academic Qualification
B.E/B.Tech/MCA in computer science Engineering or a related field. 

Experience Profile  

4 -6 years of experience in development or platform implementations.

Required Technical Skillset for Java Development

• core JavaScript, CSS, HTML-5,

• At least one of these frameworks (Angular JS / React /Vue / jQuery / Bootstrap)

• Experience in developing front-end web applications for various devices (responsive) 
  

Good to have:

• Basic Java knowledge /Programming, RDBMS (preferably MySQL or MSSQL), Exposure to Liferay.

• Must be capable of coding and unit testing their own code
  

• Team player with good interpersonal skills

• Should have strong analytical skills                                                  
  

• Good communication skills

• Capable of juggling several priorities and delivering results on time in a high-pressure, dynamic environment.

We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We're backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among the top five Ed-tech companies of India and has the trust of 1 million parents.

Job Summary

• The candidate must be able to communicate effectively since the job involves coordinating with clients, couriers, and other operational departments.
• The candidate must ensure that quality assurance checks are completed and maintained.
• A Candidate is responsible for monitoring deliveries, ensuring customer satisfaction, and maintaining accurate logs of all transportation and goods.
• Preparation of Non-Delivery Report.
• Should have sound knowledge of Microsoft Excel (advanced), Microsoft word, MIS, maintaining and updating trackers.
• The candidate should be fluent in Hindi, English, and regional languages.

Responsibilities and Duties

• Logistic Management
• Warehousing
• Courier Management
• Verification and Customer Support
• Team Management