International School Principal

Responsibilities:

• Respond promptly and professionally to client inquiries via phone, email, or live chat.
• Handle a high volume of incoming emails and prioritize them based on urgency and importance.
• Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
• Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
• Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
• Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
• Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
• Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.

Requirements:

• Bachelor's degree in Business Administration, Communication, or a related field.
• Excellent communication skills, both verbal and written, with a strong command of the English language.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong leadership qualities, with the ability to motivate and inspire team members.
• Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
• Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
• Flexibility to work shifts, including evenings and weekends, as needed.
• Experience in [specific industry or software], preferred but not required.

Office Assistant:

• Back office administration and support personnel
• Good organizational skills
• These tasks may include, proofreading, providing support service to the team, data entry
• Multitasking & Clerical work

● Understand as a social product right from our top of the funnel, the free  and the pro features for Teenagers

● Understand the target User personal

● Ideating on new program pathways and working with subject matter experts on building an active, project based learning curriculum

● Responsible for the management and organisation of all programs, across the free and paid offering

● Building data driven structures to understand the effectiveness of learning and engagement initiatives

● Coordinating with the Business, Marketing, Product and Operations teams to drive learning and engagement objectives

● Build a culture of continuous learning and constructive feedback within the team geared toward futuristic learning vision

Expectations and Skills

● Bring founder’s mindset to work everyday, high ownership and drive to make a dent, high ambition

● Super high creativity and innovation driven approach to learning

● Proven Expertise in setting up and scaling Masterclasses (Cohort based live courses) and/or Project based learning pedagogy

● Proven Experience (5+ years) in managing large specialized teams

● Understanding of a social product and the category is building and complete alignment with the mission

● Hands on leadership, we don’t want managers but amazing leaders who can drive a sports team like culture by being the Captain rather than the Coach

● Fast iterations and super fast learning temperament as a leader

● Ability to handle multiple tasks, channels, diverse global team members

● Very strong in setting processes, dashboards, workflows, tracers, project management tools to keep everyone sane as we scale!

● Deep user understanding and user driven approach rather than business focused only

HR Responsibilities:

1. Handle recruitment process such as posting advertisement, phone screening for shortlisting,
2. Handling joining formalities, arranging interview, employment contracts etc aligned with local regulations, Company policies and procedures.
3. Able to generate new ideas on employee engagement activities (like birthday celebration / fun activity/ fitness activities) and doing necessary communication and arrangements.
4. Prepare confirmation letters, and monitor contract expiry for renewals. Update and manage employee records. Perform other duties as assigned
5. Basic knowledge about the HRM process.

Admin Responsibilities:

1.Taking care of ticket bookings( air/ train) and accommodation for employees through online portals.
2.re-solving maintenance issues of company assets and arranging routine maintenance. Keeping record of office stationery, maintenance of Fire extinguisher, CCTV, AC, Electricity, Telephone ,Photocopier etc

3. Must have knowledge in IT ( laptop/Mobile) gadgets .Solving issues related to employee laptops.
3.Manages correspondence by answering emails and sorting mail
4.Assists in planning and arranging events, including organising refreshments.
5.Handles expenses and billing cycles of Admin vendors
6.Supervising office boy ,Housekeeping , security guards.
7.Drafts, formats, and prints relevant documents
8.Assists in purchase orders and invoicing
9.Manages outgoing post and records data on special deliveries
Photocopies and files appropriate documents as needed
10.Look after Pantry services.
11. Handling all activities related to the new office set up.
12.Finding cost effective vendors and managing their work and agreements.

13.Must have knowledge on maintaining google calendar,virtual meetings.

Skill Required:

Good Written and verbal communication sill( English , Hindi Marathi)

Active listening skill

Problem solving skill without conflicts

Proactive Manner

Solution provider

 Preferred Male candidate.

Responsibilities -

Excellent in Follow ups

Good command in excel/Google sheets

Excellent in schedule maintenance.

Prepare internal and external reports

Uphold a strict level of confidentiality.

Diary management and arranging appointments, booking meeting rooms and   conference facilities.

Requirements-

Only female candidates with Good communication skills.

Strong personality with ability to get the work done.

Location - Bangalore
Salary - Upto 35k
Languages - Hindi /English / Kannada .
(Hindi is Must )
Note - We are looking only for Married candidates.  

Are you looking for a long-term and full-time remote role where you can work with US-based companies? Read on! 

What is Wishup? 

Wishup is India's leading remote employee platform helping US-based businesses in building highly efficient remote teams. It was founded in 2015 by IITM & IIMA alumni and has got the support of marquee investors like Orios Venture Partners, Inflection Point Ventures, Tracxn capital, and Mato Peric in its journey to be the biggest all remote company in the world. 

In short, we pioneered remote working when very few believed in the concept and now we are leading the way for the entire world to see! 

Job Profile: 

- An Online Business Manager at Wishup is a remote full-time employee that works for and is trained by Wishup, and is deployed to engage with one or more US-based clients. - The role is remote and full-time (not a freelancing assignment) 

- The role would require working in the US time zone 

What’s in it for you? 

- International exposure: You’ll get to interact and build relationships with the smartest global founders and CXOs working on cutting-edge ideas 

- No hassle of US visa application; since it’s remote working 

- Constant upskilling to maintain market relevance: We provide up to 2 weeks of training during onboarding in all the latest industry tools and practices 

- Stable full-time remote job in a company that has been fully remote for over 5 years: work from home (or anywhere), forever! 

- Scope of rapid growth based on bi-annual appraisals 

- A healthy work-life balance 

Roles & Responsibilities: 

As an Online Business Manager, you will work closely with one or more clients on either one or all of the following tasks: 

- Project Management 

- Ecommerce Assistance (Amazon Seller/Shopify) 

- Advanced Excel and MIS Reporting 

- CRM and Lead Management 

- Online Research 

- Lead Generation 

- Executive Assistance (Itinerary Planning, Calendar Management, Inbox Management, etc.) 

You're a great fit if you have: 

- At least 2 years of full-time employment experience

- A stable career employment track record 

- Impeccable written and spoken English 

- An aptitude for mathematics and logic 

- A solid experience in resolving work-conflict situations 

The commitment to a long-term association is highly expected from the candidate. Also, since this is a remote position, you must be self-driven and organized

Job Prerequisites: 

- High-speed internet connection 

- Laptop with an integrated camera and a pair of headphones 

- Distraction-free workspace with zero external interference 

- Ability to work in US time zones 

Work Shift (either of the following may be allocated): 

Mon-Fri, 6:30 p.m. - 3:30 a.m. IST 

Mon-Fri, 9:30 p.m. - 6:30 a.m. IST 

Company Reviews: 

https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=e Ng

Social Media Links: 

LinkedIn - https://www.linkedin.com/company/wishup-services/" target="_blank">https://www.linkedin.com/company/wishup-services/

Facebook - https://www.facebook.com/wishupnow/" target="_blank">https://www.facebook.com/wishupnow/

Twitter - https://twitter.com/wishupnow" target="_blank">https://twitter.com/wishupnow

Instagram - https://www.instagram.com/wishupnow/" target="_blank">https://www.instagram.com/wishupnow/ 

Training at Wishup: 

https://www.youtube.com/watch?v=6Uolgas0Uj4" target="_blank">https://www.youtube.com/watch?v=6Uolgas0Uj4

Life at Wishup: 

https://www.youtube.com/watch?v=qHPMod_jzmA" target="_blank">https://www.youtube.com/watch?v=qHPMod_jzmA

We are looking for a competent Executive Secretary to manage the Chairman’s office. You will be the one to organize and maintain his schedule and assist them by performing a variety of administrative tasks.

Executive secretaries must be quick professionals with great time-management and multitasking abilities. It is with their diligence and competence in their work that executives can focus on their managerial responsibilities without worrying for other tasks.

The goal is to contribute to the efficiency of the overall business by ensuring all assigned administrative duties are carried on timely and efficiently.

• Maintain executive’s agenda and assist in planning appointments, board meetings, conferences etc.
• Attend meetings and keep minutes
• Track the minutes and ensure that commitments made are kept up.
• Coordinate and ensure that all MIS  reaches the Chairman’s office in time.
• Receive and screen phone calls and redirect them when appropriate
• Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
• Make travel arrangements for executives
• Handle confidential documents ensuring they remain secure
• Prepare invoices or financial statements and provide assistance in bookkeeping
• Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders
• Maintain electronic and paper records ensuring information is organized and easily accessible
• Conduct research and prepare presentations or reports as assigned

• Proven experience as executive secretary or similar administrative role
• Proficient in MS Office and PC /Laptop handling
• In depth knowledge of office management including filing.
• Familiarity with basic research methods and reporting techniques
• Excellent organizational and time-management skills
• Outstanding communication and negotiation abilities
• Integrity and confidentiality
• Degree in business administration or relative field preferred