Service Centre Advisor

We’re Hiring: Estimator – Exterior Windows, Doors & Storefronts 🏗️

📍 Location: Hyderabad, India

💼 Type: Full-Time | Reports to Estimating Manager

✨ Key Responsibilities:

🔹 Read & analyze architectural drawings 📐

🔹 Perform quantity takeoffs & prepare cost estimates 💰

🔹 Use AutoCAD, Excel, OST & Bluebeam for estimates 💻

🔹 Coordinate with vendors & subcontractors 🤝

🔹 Support project managers during preconstruction 🏢

🔹 Maintain organized estimate data 📁

🎓 Qualifications:

✅ Bachelor’s in Construction / Engineering / Architecture

✅ 2–3 yrs experience in glazing, façade, or exterior systems

✅ Proficient in AutoCAD & Excel

✅ Knowledge of OST, Bluebeam & Revit (plus)

⭐ Preferred:

🏢 Experience with curtain wall, storefront, window wall & doors

🧠 Strong analytical, math & organizational skills

⚡ Ability to multitask & meet deadlines

Position Description

We are looking for a highly motivated, hands-on Sr. Database/Data Warehouse Data Analytics developer to work at our Bangalore, India location. Ideal candidate will have solid software technology background with capability in the making and supporting of robust, secure, and multi-platform financial applications to contribute to Fully Paid Lending (FPL) project. The successful candidate will be a proficient and productive developer, a team leader, have good communication skills, and demonstrate ownership.

Responsibilities

• Produce service metrics, analyze trends, and identify opportunities to improve the level of service and reduce cost as appropriate.
• Responsible for design, development and maintenance of database schema and objects throughout the lifecycle of the applications.
• Supporting implemented solutions by monitoring and tuning queries and data loads, addressing user questions concerning data integrity, monitoring performance, and communicating functional and technical issues.
• Helping the team by taking care of production releases.
• Troubleshoot data issues and work with data providers for resolution.
• Closely work with business and applications teams in implementing the right design and solution for the business applications.
• Build reporting solutions for WM Risk Applications.
• Work as part of a banking Agile Squad / Fleet.
• Perform proof of concepts in new areas of development.
• Support continuous improvement of automated systems.
• Participate in all aspects of SDLC (analysis, design, coding, testing and implementation).

Required Skill

• 5 to 7 Years of strong database (SQL) Knowledge, ETL (Informatica PowerCenter), Unix Shell Scripting.
• Database (preferably Teradata) knowledge, database design, performance tuning, writing complex DB programs etc.
• Demonstrate proficient skills in analysis and resolution of application performance problems.
• Database fundamentals; relational and Datawarehouse concepts.
• Should be able to lead a team of 2-3 members and guide them in their day to work technically and functionally.
• Ensure designs, code and processes are optimized for performance, scalability, security, reliability, and maintainability.
• Understanding of requirements of large enterprise applications (security, entitlements, etc.)
• Provide technical leadership throughout the design process and guidance with regards to practices, procedures, and techniques. Serve as a guide and mentor for junior level Software Development Engineers
• Exposure to JIRA or other ALM tools to create a productive, high-quality development environment.
• Proven experience in working within an Agile framework.
• Strong problem-solving skills and the ability to produce high quality work independently and work well in a team.
• Excellent communication skills (written, interpersonal, presentation), with the ability to easily and effectively interact and negotiate with business stakeholders.
• Ability and strong desire to learn new languages, frameworks, tools, and platforms quickly.
• Growth mindset, personal excellence, collaborative spirit
• 
  

Good to have skills.

• Prior work experience with Azure or other cloud platforms such as Google Cloud, AWS, etc.
• Exposure to programming languages python/R/ java and experience with implementing Data analytics projects.
• Experience in Git and development workflows.
• Prior experience in Banking and Financial domain.
• Exposure to security-based lending is a plus.
• Experience with Reporting/BI Tools is a plus.

Primary Customer Facing Responsibilities:

• Handle customer service and support tickets efficiently, acting as the first point of contact over phone or email.
• Proactively communicate with customers regarding post-purchase support, including order installation, refunds, and payment issues.
• Utilize our client ticketing system to ensure prompt and effective resolution of customer queries.

Key Responsibilities:

Case Analysis and Critical Thinking:

• Develop comprehensive knowledge of client products and the ticketing system.
• Conduct thorough investigations to fully understand user issues, employing effective probing techniques.

Problem Solving:

• Provide accurate information and solutions for client software products or services.
• Offer alternative solutions when necessary, guiding users through the resolution process.

Post-Resolution Follow-Up:

• Ensure customer satisfaction by following up and updating customer status before case closure.

Client and Operational Responsibilities:

• Coordinate with team leads and managers for guidance on escalated cases.
• Record detailed events and problem resolutions in system logs.
• Forward customer feedback and suggestions to the appropriate internal team.
• Suggest improvements to processes and knowledge resources.
• Participate actively in team meetings and maintain effective communication with internal teams.
• Report to client leads and managers as required.

Requirements:

• Experience in help desk, software product support, and customer service.
• Tech-savvy with knowledge of computer operating systems, software, and hardware.
• Excellent written and verbal communication skills in English.
• Degree in a relevant field preferred.
• Proficient with Microsoft Office, Google Sheets, and other business software.
• Own a desktop/laptop with a stable internet connection.
• Demonstrated proactive, learning-oriented approach, with a focus on continuous process improvement.

Additional Information:

• This is a fully remote position with a 5-day work week.
• Requires approximately 9 hours of work per weekday.
• Compensation is competitive and billed hourly.
• Opportunity for long-term growth and additional responsibilities within the organization.

Our Commitment:

We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.

Benefits:

• Work-from-home flexibility.
• Career advancement opportunities and professional development support.
• Supportive and collaborative team environment.

Application and Selection Process:

Initial Application:

• Interested candidates should submit their resume along with a cover letter detailing their relevant experience and why they are a good fit for this role via the Cutshort Application Portal.

Written Assessment:

• Selected candidates will be invited to complete a written assessment. This assessment is designed to evaluate technical and customer service skills and must be completed within 2 hours of commencement to ensure authenticity. Instructions and a deadline for the assessment will be provided upon selection.

Virtual Interview:

• Candidates who successfully pass the written assessment will be invited to a virtual interview with key stakeholders. This round will focus on assessing cultural fit, communication skills, and problem-solving abilities.

Onboarding and Training:

• Candidates who clear the interview stage will proceed to onboarding and training, marking the final stage of the selection process. This phase will familiarize them with company policies, tools, and the specific responsibilities of their role.

About Inevolution

Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency. Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams.

We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth. Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.

Company Web : https://inevolution.in/

Urgent looking for few professional content writers for Vyanso.com who can write unique and SEO-friendly content.

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

A Senior Automation Test Engineer at HappyFox is an integral part of the QA team responsible to ensure product quality and integrity with a special focus on the development and execution of test automation. 

Responsibilities:

• Owning the quality of any deliverables including new features and enhancements.
• Working closely with the product team in understanding the requirements and user workflow.
• Developing and executing test plans and test cases with a strong emphasis on using code to solve technical challenges and shorten the regression test cycle through automation.
• Performing automated API testing.
• Contributing to building of a Continuous Integration (CI) environment and ongoing process improvement activities.
• Identifying required improvements in the test and development processes; making contributions to our automation tools that address specific needs.
• Raising defects/bugs and tracking them till closure.

Requirements:

• Minimum 5 years of relevant experience in QA with at least 3 years of experience in automation.
• Expertise in Selenium tool for automation testing.
• Good understanding of the Agile software development methodology (Kanban or Scrum) and QA's role in it.
• Good knowledge of object-oriented programming, along with requisite coding and debugging skills.
• Design and development skills in Python and/or Java.
• Some knowledge of continuous integration practices.
• Excellent verbal and written communication skills.
• Experience working in SaaS based product company (optional)
• Knowledge of Performance / Load testing tool (optional)
• Experience working for a bootstrapped high-growth startup (optional)

Smart Rain Technology is a rapidly growing technology company located in Hyderabad, India. Our mission is to save water, save money and save time through our proprietary irrigation and water management system. We are looking for an experienced Executive Director to organize, grow, and oversee the daily operations in Hyderabad, India.

Candidate will assist in technical vision and leadership for developing and implementing Smart Rain's technology initiatives, with an emphasis on integration of cutting-edge technology-based practices and services into our current offerings.

The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes, business practices including government and compliance requirements in India. The overall goal is to safeguard and augment the efficiency of the company’s operations in Hyderabad, India and to facilitate accelerating development and long-term success.

Executive Director Job Responsibilities:

• Responsible for the planning, organizing, and directing of the organization’s operations and programs.
• Thorough knowledge of government and compliance requirements in India. 
• Prepares accurate and timely analyses that capture and communicate business results, variances, and performance trends.
• Communicates and report company results to the parent company and shareholders.
• Provides leadership to and manages the efforts of site staff to ensure appropriate support of all departments.
• Coordinates and leads annual budget reviews, monthly and quarterly reviews, and periodic forecast updates with operational and senior management.
• Retains a diverse, highly qualified staff and provides career coaching, growth, and personal development for direct/indirect report employees.

• Provides leadership and technical direction for maintenance and support services for Web, Mobile applications, back-end services, enterprise software, peripherals, and assist in professional development of team.
• Ensures that the design, development, and implementation of enterprise applications and infrastructure systems support the needs of our customers, and management.
• Co-Develop and enforce policies and procedures to ensure the protection of local Smart Rain technology assets and the integrity, security, and privacy of data entrusted to or maintained by fellow team members.
• Develops and implements an accountability system for measuring the success of the goals defined with in the Smart Rain team.
• Serves as a company representative and assumes responsibility at local, regional, state, and national meetings and events pertaining to areas of responsibility.
• Demonstrates excellent interpersonal skills using tact, patience, and courtesy while exemplifying integrity, candor, and high ethical conduct.
• Provides vision, leadership, and direction to all employees within the department.
• Directs and/or coordinates the development of specifications for the procurement of hardware, software, telecommunications, and support services required to support Smart Rain India.
• Prepares materials and presentations for US Smart Rain management team

Executive Director Qualifications/Skills:

• Demonstrated leadership and management skills
• Ability to multitask
• Takes initiative
• Works independently
• Creative problem-solving skills
• Enthusiastic
• Dynamic
• Flexible
• Organized
• Collaborative

Education, Experience, and Licensing Requirements

• Bachelor’s Degree in computer science, finance or accounting
• CMA or MBA preferred
• 15 or more years of financial management experience in an operational environment
• 10 or more years management or supervisory experience
• Relevant experience in technology industry environment
• Experience working with US based company preferred

Benefits

Here is a quick summary for you:

Position – Front end Developer

Experience – 1- 4 Years

Notice period - Immediate to 30 Days

Location – Bangalore / Gurgaon

What will you do?
.Complete ownership of a feature.
.Work closely with the product and design team to build, test and deploy
feature specifications.
.Build reusable, scalable, and efficient front-end systems.
.Suggest and implement better ways to improve existing systems and keep
everything bug-free.
.Keep updated with the latest web technologies coming up in the market
and suggest ways to implement them in our system.
Must Have Skills :- 
.2 years of strong hands-on experience building applications on the web
platform with JavaScript, HTML, and CSS.
.Experience in building responsive web apps using JavaScript.
.Strong understanding of the latest JavaScript ES6+ concepts such as
Promises, OOPs, Scoping, etc.
.Strong hands-on experience in building SPAs using React JS and its
companion libraries.
.Experience with build tools such as Webpack, Grunt, Gulp etc.
.Knowledge of state management libraries such as Redux, Flux, Context
API, etc.
.Strong debugging skills using browsers dev tools and familiarity with
cross-browser support.
.Familiarity with API dev tools such as Postman.
.Knowledge of RESTful APIs.