Service Centre Advisor

What You’ll Be Doing:

● Design and build parts of our data pipeline architecture for extraction, transformation, and loading of data from a wide variety of data sources using the latest Big Data technologies.

● Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.

● Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.

● Work with machine learning, data, and analytics experts to drive innovation, accuracy and greater functionality in our data system. Qualifications:

● Bachelor's degree in Engineering, Computer Science, or relevant field.

● 10+ years of relevant and recent experience in a Data Engineer role. ● 5+ years recent experience with Apache Spark and solid understanding of the fundamentals.

● Deep understanding of Big Data concepts and distributed systems.

● Strong coding skills with Scala, Python, Java and/or other languages and the ability to quickly switch between them with ease.

● Advanced working SQL knowledge and experience working with a variety of relational databases such as Postgres and/or MySQL.

● Cloud Experience with DataBricks

● Experience working with data stored in many formats including Delta Tables, Parquet, CSV and JSON.

● Comfortable working in a linux shell environment and writing scripts as needed.

● Comfortable working in an Agile environment

● Machine Learning knowledge is a plus.

● Must be capable of working independently and delivering stable, efficient and reliable software.

● Excellent written and verbal communication skills in English.

● Experience supporting and working with cross-functional teams in a dynamic environment

EMPLOYMENT TYPE: Full-Time, Permanent

LOCATION: Remote (Pan India)

SHIFT TIMINGS: 2.00 pm-11:00pm IST 

Key Responsibilities:

• Strategic Growth Planning: Develop and execute strategies to drive sustainable growth and expansion in alignment with company goals.
• Market Analysis: Conduct thorough market research and analysis to identify new opportunities, market trends, and competitive threats.
• Business Development: Lead initiatives to acquire new business partnerships and opportunities, including identifying potential clients and negotiating agreements.
• Operational Excellence: Streamline and optimize internal processes and workflows to enhance efficiency and productivity.
• Financial Management: Collaborate with finance teams to develop budgets, monitor financial performance, and ensure cost-effectiveness.
• Team Leadership: Provide strong leadership and mentorship to cross-functional teams, fostering a culture of collaboration, innovation, and continuous improvement.
• Performance Metrics: Establish key performance indicators (KPIs) and metrics to track progress towards goals, regularly reporting to senior management.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure business continuity and resilience.

Qualifications:

• Education:  MBA or equivalent from a prestigious institute such as IIM preferred.
• Experience: 4-6 years of progressive experience in business development, operations management, or related fields. Prior experience in a leadership role preferred.
• Analytical Skills: Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Communication Skills: Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
• Strategic Vision: Proven ability to think strategically, anticipate future trends, and translate vision into actionable plans.
• Adaptability: Ability to thrive in a fast-paced environment and effectively manage multiple priorities under tight deadlines.

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Company background:

Myfi is a dynamic and innovative wealthtech company committed to empower people to take control of their financial outcomes by providing access to intelligent and unbiased financial advice.

MyFi is an AI powered financial assistant that serves to break down the complexities around financial planning so that users can make better decisions. Through a conversational chatbot experience, MyFi makes the start of your financial journey seamless.

We are passionate about pushing the boundaries of technology and delivering exceptional solutions to our users. Our goal is to provide better wealth outcomes for every individual through a conversational AI powered Co-pilot.

Our Culture:

· We’re a fast paced startup looking impact lives through technology and innovation

·Ownership and self-motivation is key, we don’t believe in micro managing

·We’re outcome and impact driven, something isn’t done until a user benefits from it

Our Values: Go With You GUT

· Grow At the Edge: We are driven by personal growth. We get out of our comfort zones and keep egos aside to find our genius zones. With self-awareness and integrity we strive to be the best we can possibly be. No excuses.

·Understanding through Listening and Speaking the Truth: We value transparency. We communicate with radical candour, authenticity and precision to create a shared understanding. We challenge, but once a decision is made, commit fully.

· I Win for Team Win: We believe in staying within our genius zones to succeed and we take full ownership of our work. We inspire each other with our energy and attitude. We fly in formation to win together.

Key responsibilities:

· Work closely with the design and product teams to help craft conversational experiences for our users

· Ability to work independently to deliver features that the team design

· You need to own outcomes without someone watching over you

· Understand the data we have and identify how we could leverage it to create more personalised experiences for our users

· Fine tune models with data specific to our use case

· Use different RAG approaches to augment data that the LLM already ha

Ability to be a leader and independent contributor (we’re a startup so be ready to do whatever it takes)

· Setup new workflow, systems and tool from the ground up (you will have support, but we’re building things from scratch)

Requirements:

·      Masters/Bachelor's degree in computer science, mathematics, statistics, engineering, or relevant field

·      10+ years of overall work experience

·      1-2 Experience working with LLMs and Generative AI

·      Hands-on experience in various LLM fine-tuning techniques (e.g. LORA), LLM inference frameworks (e.g. vLLM), advanced RAG pipelines

·      5-6 years of machine learning/deep learning experience within frameworks such as TensorFlow and/or PyTorch

·      Experience using RAG base approaches

·      Understanding of financial concepts and investing would be a big plus but not required

·      Publications at reputable machine learning conference or journal

• Excellent written and verbal skills
• Ability to sell work and ideas, and respond positively to feedback.
• Candidates with 1+ years of agency work experience can apply. Prior experience in social media and Account Management will be preferred
• Candidate with Prior mandatory experience with copywriting, content, social media Management experience with a focus on creative direction,
• Strong communication & presentation skill along with client handling skill set is a must.
• Knowledge of Facebook,Instagram, Twitter, linkedin social media platforms

• Bachelors/ Masters degree in computer science, Engineering or a related subject
• Minimum of 5 years of work experience in mobile application development
• Proficiency in Problem Solving, Data Structures, and Algorithms
• Strong knowledge of design concepts and constraints on mobile platforms
• Proficiency in Java/ Android/ Excellent in Kotlin & Flutter language
• Demonstrable experience building excellent mobile apps that are currently in Google PlayStore
• MVP/ MVVM architecture
• Firebase services
• Local databases (SQLite, firebase DB)/ORM (Green DAO, Room)
• Experience with a scalable architecture, while maintaining a hands-on role with code development
• Excellent teamwork skills, flexibility, and ability to handle multiple tasks
• Excellent analytical, problem-solving skills and Setting & following targets and timelines
• High proficiency in Android frameworks and core components
• Bug fixing

Roles and Responsibilities:

• Perform day-to-day management of campaigns, including oversight of bid recommendations, execution details, and budgets.

• Conduct thorough keyword analysis by: creating keyword lists, analyzing search volume, and making recommendations.
• Experiment with new platforms and channels.
• Ensure ads are creative and displayed appropriately.
• Monitor costs and return on investment (ROI).
• End to End campaign management & setup.
• Continual testing and optimization.

Skills and Qualifications:

• Bachelor’s degree required.
• 1-2 years of experience in Google Campaigns. 
• Relevant previous experience and success within a similar PPC or Digital Marketing focused role. 
• Google Ads and Google Analytics certified.
• Current knowledge of Google Analytics and other digital marketing software and tools.
• Strong analytical ability and experience to work with a variety of data sources.
• Strong Excel experience.
• Ability to communicate effectively.

Job Description for Microsoft Developer:

• 0-1 years’ experience in C#,UWP/WPF, .net fundamentals, OOPS.
• Working knowledge of SQL
• quick learner and adapt to new technologies
• Develop new features/enhancements and quality changes for a C#.NET WPF/Winforms based desktop application/product.
• Good debugging and troubleshooting knowledge for Windows applications.
• Strong communication and presentation abilities
• Should be able to handle direct client communication
• Experience working with Agile/Scrum methodologies
• Database knowledge would be an added advantage.