Service Centre Advisor

A BIT ABOUT US

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2.

A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.

Appknox has helped secure mobile apps at Fortune 500 companies with major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 60+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

The Opportunity

The Sales team @Appknox is one of the most active and agile teams in the organisation. With multiple channels to penetrate the global markets, the team is a right mix of dynamic, aggressive and experienced professionals added with a go getter attitude.

The team interacts with the CXOs and leadership teams of global firms and has closed high value deals including Fortune 500 / 100 Enterprises. This role provides the candidate with an opportunity to own, learn and grow along with the organization scaling new heights on both professional and personal grounds.

What An Ideal Candidate Would Look Like:

• 4-5 years of experience in End to End Enterprise sales in a SaaS company/IT company.
• Experience managing at least $400K and more as annual sales quota in a full-cycle SaaS AE role
• Willing to generate pipeline on their own and works closely with the SDR team sharing best practices and regional intel.
• Relevant experience in a cyber security company building a strong sales pipeline is good to have.

Requirements:

• Advanced skill set for gathering requirements, writing SOWs, documenting RFI/RFPs, and submitting commercial proposals.
• Understands and drives BANT/MEDDPICC/MEDDICC on deals
• Has experience with Outbound and is willing to drive his/her pipeline
• Expertise in working on executive presentations and other sales and marketing-focused automation tools is a plus.
• Has worked on a HubSpot/Salesforce CRM and has a good idea about CRM Hygiene.
• Excellent written and verbal communication skills, including the ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments
• Open to working in shift timings, if required.

Key Responsibilities:

• Drive end-to-end sales cycles, including lead generation, sales presentations, technology demonstrations, commercial proposal submissions, contract negotiations, and revenue generation.
• Develop a consulting and a trusted advisory relationship with client stakeholders and executive sponsors.
• Proactively assess, clarify, and validate client needs on an ongoing basis and convert client needs into enterprise contracts to meet sales quota/target
• Work cross-functionally with different teams to ensure the timely and successful delivery of solutions that meet client needs and objectives.
• Analyze the latest marketing trends using CRM and analytics tools, tracking competitors' activities and providing valuable inputs for fine-tuning marketing strategies.
• Go the extra mile to make it an excellent experience for the client and build a great organization with a get-things-done attitude

Interview Process:

Round 1: Profile Evaluation by TA

Round 2: Interview with Hiring Manager

Round 3: Assignment

Round 4: Interview with CEO

Round 5: Interview with Founders

Round 6: HR Discussion

Compensation:

As per Industry Standards

Why Join Us:

Responsibility:

If you enjoy challenging work and pushing your boundaries, this is the right place for you.

Great Salary & Equity:

We keep up with the market standards & provide pay packages considering updated standards. Also, as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us.

Holistic Growth:

We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.

Transparency:

Being part of a start-up is an amazing experience, one of the reasons being the open communication and transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all firsthand.

Health insurance and Cult live:

We offer health insurance coverage up to 5 lacs for you and your family, including your parents. Cult live membership for all team members who are looking at fitness

Job Summary

 To lead, develop, and implement strategic branding initiatives to position the organization as the preferred choice for IIT JEE/NEET/Foundation coaching. The Branding Head will drive all aspects of brand development, student connect campaigns, and enrollment-focused communication to improve brand recall, trust, and student acquisition

Essential Job Responsibilities:

1. Brand Strategy & Development

• Define and evolve the brand vision, mission, values, and tone for all verticals: IIT-JEE, NEET, Foundation (6th–10th).
• Establish a consistent brand identity across online and offline platforms.
• Position the brand as a student-focused, result-oriented, and trustworthy coaching institute.

2. Student-Centric Branding Campaigns

• Design innovative campaigns that resonate with students and parents across age groups (8th–10th Std.).
• Leverage motivational storytelling, academic success journeys, and relatable role models.
• Initiate emotional branding that connects with aspirational goals of students and parental trust.

3. School & Foundation Branding Initiatives

• Create and execute specific campaigns targeting middle school (Class 8–10) students.
• Build early engagement through:
• Science and Math quizzes
• Aptitude contests
• Scholarship tests
• Career guidance workshops (with branding recall)
• Collaborate with schools to conduct co-branded events and seminars.

4. Digital & Social Media Branding

• Develop and oversee digital content strategies (videos, reels, shorts, student testimonials).
• Optimize brand presence across Instagram, YouTube, Facebook, LinkedIn, and education portals.
• Run targeted digital campaigns for enrollment and lead generation.
• Monitor online sentiment, reviews, and competitor analysis to fine-tune campaigns.

5. Offline Branding & Visibility

• Plan and execute Out of Home OOH (hoardings, bus shelters, railway stations), flyers, brochures, newspaper ads aligned with enrollment season.
• Design institute branding elements – reception visuals, student success walls, classrooms, etc.
• Organize branded student events like felicitation ceremonies, toppers' meet, exam strategy sessions.

6. Enrollment-Driven Campaigns

• Design admission season campaigns highlighting USPs, results, scholarships, early bird offers.
• Collaborate with the admission team to understand lead quality and campaign impact.
• Drive brand support for franchisee centers for localized enrollment campaigns.

7. Internal Branding & Culture Building

• Ensure faculty, counselors, and staff represent brand values in communication.
• Develop internal brand guides, training, and behavior manuals.

8. Partnerships & PR

• Build partnerships with schools, education influencers, media agencies, and test preparation platforms.
• Create press releases, media coverage, and influencer tie-ups for building credibility.

Key Performance Indicators

• Growth in brand awareness and unaided brand recall.
• Increase in student enrollment inquiries and conversions from branding campaigns.
• Engagement rates on social media and digital platforms.
• Number of schools and partner institutions engaged.
• Cost per lead (CPL) and return on ad spend metrics.
• Visibility metrics (e.g., OOH impressions, campaign reach).
• Brand health metrics (NPS, student/parent trust perception surveys).

What you'll do:

·        Perform complex application programming activities with an emphasis on mobile development: Node.js, TypeScript, JavaScript, RESTful APIs and related backend frameworks

·        Assist in the definition of system architecture and detailed solution design that are scalable and extensible

·        Collaborate with Product Owners, Designers, and other engineers on different permutations to find the best solution possible

·        Own the quality of code and do your own testing. Write unit test and improve test coverage.

·        Deliver amazing solutions to production that knock everyone’s socks off

·        Mentor junior developers on the team

What we’re looking for:

·        Amazing technical instincts. You know how to evaluate and choose the right technology and approach for the job. You have stories you could share about what problem you thought you were solving at first, but through testing and iteration, came to solve a much bigger and better problem that resulted in positive outcomes all-around.

·        A love for learning. Technology is continually evolving around us, and you want to keep up to date to ensure we are using the right tech at the right time.

·        A love for working in ambiguity—and making sense of it. You can take in a lot of disparate information and find common themes, recommend clear paths forward and iterate along the way. You don’t form an opinion and sell it as if it’s gospel; this is all about being flexible, agile, dependable, and responsive in the face of many moving parts.

·        Confidence, not ego. You have an ability to collaborate with others and see all sides of the coin to come to the best solution for everyone.

·        Flexible and willing to accept change in priorities, as necessary

·        Demonstrable passion for technology (e.g., personal projects, open-source involvement)

·        Enthusiastic embrace of DevOps culture and collaborative software engineering

·        Ability and desire to work in a dynamic, fast paced, and agile team environment

·        Enthusiasm for cloud computing platforms such as AWS or Azure

Basic Qualifications: 

·        Minimum B.S. / M.S. Computer Science or related discipline from accredited college or University

·        At least 4 years of experience designing, developing, and delivering backend applications with Node.js, TypeScript

·        At least 2 years of experience building internet facing services

·        At least 2 years of experience with AWS and/or OpenShift

·        Exposure to some of the following concepts: object-oriented programming, software engineering techniques, quality engineering, parallel programming, databases, etc.

·        Experience integrating APIs with front-end and/or mobile-specific frameworks

·        Proficiency in building and consuming RESTful APIs

·        Ability to manage multiple tasks and consistently meet established timelines  

·        Strong collaboration skills

·        Excellent written and verbal communications skills

Preferred Qualifications:

·        Experience with Apache Cordova framework

• Demonstrable knowledge of native coding background in iOS, Android

·        Experience developing and deploying applications within Kubernetes based containers

Experience in Agile and SCRUM development techniques

In this role, you will:

• Oversee and manage the project pipeline, ensuring alignment with business objectives and resource availability.
• Collaborate with Sellers, Finance, Leadership, and Legal teams to facilitate contract negotiation, closure, and achieve targeted business outcomes.
• Act as a bridge between Sellers and the Professional Services team, ensuring seamless communication and alignment of project & services objectives.
• Maintain close communication with the sales team to understand client expectations and requirements, offering tailored solutions and insights accordingly.
• Help the Resource Managers make informed resourcing decisions based on the project pipeline, optimizing team capabilities and project requirements.
• Develop intuitive reports and dashboards, leveraging data to derive insights, monitor progress, and facilitate informed decision-making, providing concise and informative updates to leadership.
• Analyze metrics and key performance indicators within the Professional Services team, identifying trends and areas for improvement.
• Drive the creation of Standard Operating Procedures (SOPs) for the Professional Services function, seeking opportunities for process improvement within the delivery workflow.
• Work collaboratively with diverse teams to identify business problems, develop solutions, streamline operations, implement automations, integrations, and simplify operating processes.

What you should have?

• The street smart way to drive
• SaaS company experience
• It is essential to have good English communication skills.
• It would be preferable to have 2 to 8 years' experience in an Operations or similar role. Experience with SaaS and Customer Service is a plus.
• Hands-on experience with Salesforce or other CRM tools..
• Having experience with reporting tools and knowledge of CPaas, Firewall
• Action-oriented and excellent interpersonal skills
• Collaborative skills across departments.

Key Responsibilities: 

• Rewrite existing APIs in NodeJS. 
• Remodel the APIs into Micro services-based architecture. 
• Implement a caching layer wherever possible. 
• Optimize the API for high performance and scalability. 
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required: 

• At least 2 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds. 
• Excellent hands-on experience using MySQL or any other SQL Database. 
• Good knowledge of MongoDB or any other NoSQL Database. 
• Good knowledge of Redis, its data types, and their use cases. 
• Experience with graph-based databases like GraphQL and Neo4j. 
• Experience developing and deploying REST APIs. 
• Good knowledge of Unit Testing and available Test Frameworks. 
• Good understanding of advanced JS libraries and frameworks. 
• Experience with Web sockets, Service Workers, and Web Push Notifications. 
• Familiar with NodeJS profiling tools. 
• Proficient understanding of code versioning tools such as Git. 
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms. 
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences. 
• Experience building a large scale social or location-based app.

Job Code: Job Title: AADM Band: 5(a)

Reporting To: Office Head Function – Agency - Sales Department: Agency

JOB SUMMARY:

 Responsible for

Agent Recruitment

Agent Development

Meeting Business goals

KEY RESPONSIBILITIES:

 Develop various sources of agent hiring and build a team of Agents

 Ensure product knowledge by Max Life Insurance ways of training

 Field demonstration (FODs)

 Work closely with Agents on planning and reviewing of activities and goals

 Achievement of monthly, quarterly & yearly business plans

 Ensure Company's product mix sales ration and adhere to the business norms

 Hold periodical customer meet to understand customers' pulse and product needs

 Ensure customer queries are responded to satisfactorily as per Max Life Insurance standard

 Eligibility Criteria: Any Graduate / Post graduate with good experience in sales

OTHER RESPONSIBILITIES:

 HO co-ordination

 Sales promotion activities

 Assist in overall running of the Office

 Experience- 2-6 years in Sales

MINIMUM EDUCATION:

 Graduate preferably with an MBA

MINIMUM/SPECIFIC EXPERIENCE:

 Graduate

 Minimum of 2 years of experience in sales and sales management, recruitment, supervision and

development of people, Preferably in BFSI.

 Should have local market exposure and experience in process driven, quality sales organizations graduate

preferably with an MBA

• Designs, develops, modifies, debugs, and evaluates programs for functional areas
• Analyzes existing programs or formulates logic for new systems
• Devises logic procedures
• Prepare Flowcharting
• Performs coding and tests/debugs programs.
• Develops Conversion and System implementation plans
• Prepares and obtains approval of system and programming of documentation
• Recommends changes in development, maintenance, and system standards
• Train users in conversion and implementation of system
• Communicate with end users and understands the requirements in clearly.

• Bachelor’s or master’s degree in engineering / MCA with 5+ years of solid software development experience using .Net environment using C#, VB.NET, ASP.NET, ADO.NET.
• Experience working with Manufacturing Execution System (Camstar) is a plus.
• Experience working with Web services and XML/ XSLT.
• In Depth knowledge of MS-SQL 2005/2008 including coding of SPs.
• Has a Solid background of Object-Oriented Analysis and Design and the use of UML views and diagrams.
• Has the ability to design and document software applications with minimal supervision.
• Experience in multi-platform software Development (DOS, Windows).
• Experience in developing software applications in a multi-tier architecture.
• Experience in presentation layer development using JavaScript, HTML, DHTML, Ajax and CSS.
• Experience in WCF / MVC is a plus.
• Experience is in Source Controls like SVN / TFS.
• Able to handle all phases of SDLC.

• Create delightful user experiences by building interfaces that are incredibly simple, elegant, and fun.
• Analyze user interface problems and create design solutions that meet measurable business goals and requirements.
• Conduct concept and usability testing and gather feedback
• Help decide what to build and why not just make pretty pixels.
• Take a user-centered design approach and rapidly test and iterate your designs.
• Ask smart questions, take risks, and champion new ideas.
• Work with product management to define a successful, repeatable design and discovery playbook.
• Work closely with engineering on exceptional design work, providing on-the-fly input and direction.
• Help us build out scalable design practices, including the development of component libraries and design patterns.
• You ensure that you have accounted for variations across a wide variety of devices and platforms, handled error conditions and edge cases, and defined usable, elegant micro-interactions.
• Adhering to the brand guidelines while designing the experiences for a consistent brand reflection. 

You should apply if you have: 

• 1-5 years of industry experience in design with a proven track record of solving UX problems.
• Sound understanding of UX methodology and lifecycle across significant channels and platforms.
• Customer-focused, with experience using design research methods to uncover customer insights.
• Expertise in core UX disciplines including information architecture, interaction design, application of design systems, and UI design.
• Experience working with early-stage efforts, dealing with ambiguity, and driving projects forward
• Strong collaboration skills with other UX Designers, Product Managers, Engineering, Marketing.
• Strong communication and presentation skills, ability to listen, be proactive at addressing feedback, represent and advocate for UX and users.
• Understanding of patterns, best practices, and design standards across iOS, Android, and Web.
• Hands-on experience working with design tools including Adobe suite, Sketch & Prototyping tools.
• Some basic understanding and experience with Illustrations and Motion Design.

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones for B2B. They should have evidence of strong skills and possess good negotiation skills. #hiring

Responsibilities

• Build relationships with prospective clients
• Maintain consistent contact with existing clients
• Manage sales pipeline
• Analyze market and establish competitive advantages
• Track metrics to ensure targets are hit

Qualifications

• Bachelor's degree 3+ years in sales industry
• Experience in full sales cycle including deal closing Demonstrated sales success
• Strong negotiation skills
• Strong communication and presentation skills
• B2B Experience Preferred