Service Centre Advisor

Role & Responsibilities

We are hiring for a Product Manager who will -

• Own business outcomes, not just releases and contribute on strategy to execution path
• Define product direction from market and customer insight
• Set the bar for modern, AI-forward product craft
• Help transition from solution-led to product-led growth thinking
• This role requires structured thinking, commercial acumen, technical depth, and relentless execution.

What Will You Own -

1.Business Outcome Ownership-

You will own measurable business metrics such as:

• Product led growth mapped to business and revenue enablers
• Adoption and activation metrics
• Retention, NPS, and customer expansion
• Cross / upsell enablement via Product Strategy

2. Market & Competitive Intelligence-

• Build deep understanding of India and Global retail tech landscape
• Identify whitespace and defensible product moats
• Translate macro trends (AI, omnichannel, automation) into product advantage
• Shape 12–18 month strategic product direction aligned to market growth KPIs

3. Customer-Backwards Thinking-

• Lead structured discovery with customers
• Convert insights into scalable, repeatable product bets
• Protect long-term product integrity over short-term customizations

4. Product Craft & Execution Excellence-

• Translate strategy into crisp PRDs and solution briefs. We need PMs who will deliver prototypes not just PRDs
• Drive prioritization frameworks grounded in ROI and impact
• Exceptional product sense knowing when to prioritize speed and when to invest in foundational work
• Builder mindset with obsession for speed and constraint free thinking.

5. AI-Native Product Innovation-

• Identify opportunities to embed AI native solutions into product workflows
• Move beyond dashboards into automation & copilots that could add delight to customers
• Be obsessed to test and adopt all contemporary AI tools and technologies

6. Own the success post launch-

• Define success metrics and monitor product performance post launch
• Use data and analytics to make informed prioritization and continuous improvement.
• Equip sales, support and marketing so they can prepare their work and effectively communicate and win with customers

Ideal Candidate

• Strong Product Manager with relevant industry (ERP/POS/B2B SaaS in RetailTech) experience OR Top College MBA graduate with 2 years experience in product company
• Mandatory (Experience 1) – Must have 2+ years of hands-on experience in Product Management in B2B SaaS in Retail Tech Industry OR POS OR Supply-chain/Logistic-Tech OR Commerce / Omnichannel platforms.
• Mandatory (Experience 2) - Must have proven track record of driving measurable business impact, such as improvements in product adoption, revenue, retention, activation, or customer experience, rather than only delivering features.
• Mandatory (Experience 3) – Must demonstrate end-to-end product ownership, including product discovery, PRD creation, prioritization, launch, and post-launch performance tracking
• Mandatory (Stability) – Candidate should have worked minimum 1.5 years in each company
• Mandatory (Company) - Ecommerce / POS/ Retail Tech SaaS Companies
• Mandatory (Note): Top College MBA graduate with 2 years experience in product company will also work

Experience: 6+ years building production backend systems in Node.js for B2C products at meaningful scale.

• System Design: This one matters a lot to us. You can reason clearly about scalability, reliability, and trade-offs under real constraints.

• Fundamentals: Strong grasp of API design, service-oriented architecture, data structures, algorithms, and clean code.

• Databases: Depth in SQL and/or NoSQL, data modeling, query optimization, and performance tuning.

• AI-Native: You already use LLMs and agentic approaches to maximize your own efficiency as an engineer.

• Mindset: You enjoy the pace and breadth of a small team, and you are happy picking up whatever moves the product forward.

2–4 years of experience in backend development with Python or Golang.

● Solid understanding of RESTful APIs, microservices, and distributed systems.

● Strong knowledge of data structures, algorithms, and OOPS principles.

● Hands-on experience with relational and/or NoSQL databases.

● Familiarity with Linux development, Docker, and basic cloud concepts

(AWS/GCP/Azure).

● Proficiency with Git and version control workflows.

● Familiarity with AI-powered development tools or exposure to projects involving large

language models (LLMs) is a plus.

Strong analytical and debugging skills with the ability to solve complex problems.

Company Description

KGISL Institute of Technology is a higher education institution located in Coimbatore, Tamil Nadu, India. As part of the KGISL Campus, the institute is committed to delivering quality education in the field of technology. With a focus on both theoretical and practical learning, KGISL Institute of Technology aims to produce skilled professionals who can meet the demands of the industry.

Role Description

This is a full-time on-site role for an Assistant Professor in the Computer Science and Engineering (CSE) department. Located in Coimbatore, the Assistant Professor will be responsible for teaching undergraduate and graduate courses, guiding student projects, and conducting research. Day-to-day tasks will include preparing lecture materials, evaluating student performance, mentoring students, and participating in faculty meetings. The role also involves contributing to curriculum development and engaging in departmental activities.

Qualifications

Strong knowledge in Computer Science and Engineering subjects.

Experience in teaching at the undergraduate and graduate levels.

Research skills and the ability to guide student projects.

Excellent written and verbal communication skills.

Proficiency in curriculum development and academic assessment.

Master's degree in Computer Science, Engineering, or a related field.

Experience in the use of digital tools and teaching technologies is an advantage.

Commitment to continuous improvement and professional development.

Responsibility

• Driving performance campaigns across Mobile, Desktop, App/APK
• Identifying and onboarding new affiliates and monitoring affiliate promotions
• Maintaining stimulating relationships with the current affiliates
• Lead business development initiatives for user growth
• Continually motivating affiliates to perform better
• Keeping track of affiliate performance, lead quality, and payments
• Strong Media buying & negotiation skills
• Hands-on understanding of the affiliate ecosystem; ideally large-scale platform experiences.
• Good working knowledge with 3rd party affiliate platforms (Affise, hasOffers, AppsFlyer, Apsalar, etc.)
• A good understanding of Earned Media would be an advantage
• Freshers also can apply.

• Translate designs and wireframes into high-quality code
• Design, build and maintain high performance, reusable, and reliable Java
• code
• Ensure the best possible performance, quality, and responsiveness of the
• application
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization
• Follow best practices in code implementation
• Willing to work on flexible time zones if required

• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Familiarity with RESTful APIs to connect Android applications to back-end
• services
• Strong knowledge of Android UI design principles, patterns, and best
• practices
• Experience with offline storage, threading, and performance tuning
• Ability to design applications around natural user interfaces, such as touch
• Familiarity with the use of additional sensors, such as gyroscopes and
• accelerometers (preferred)
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Ability to understand business requirements and translate them into technical
• requirements
• Familiarity with cloud message APIs and push notifications –
• A knack for benchmarking and optimization
• Understanding of Google's Android design principles and interface guidelines
• Proficient understanding of code versioning tools, such as Git
• Familiarity with continuous integration
• Must have experience in Chat (one to one, group chat, file sharing)
• Knowledge in Google Maps APIs is preferred

Our client is a 4 decade old diversified business group with holdings in FMCG and hospitality. Their FMCG portfolio comprises of a well known mouth freshener and soon-to-be-launched confectionery products.

They have an excellent reputation for their hotels in North India. The aesthetically designed rooms, the multi-cuisine restaurant, corporate facilities like conference rooms, banquets and other services like gym and spa in their hotels are all world-class arrangements at a reasonable price.

What you need to have:

1. 5 to 10 years of relevant experience in sales for India Market.
2. Candidate should have worked in Solution/Services selling in the past.
3. Testing services sales would be a big plus Should have a good understanding of the India market.
4. Excellent communication (Written and Verbal) and presentation skills.
5. Handling meeting with key clients.
6. Team player , Smart spontaneous and presentable.
   Should be self-motivated, enthusiastic & have Hunter type of attitude Identify, establish and maintain a network of contacts, providing support and ensuring relationships are managed professionally in order to develop profitable and growing business.
   Maintain a detailed knowledge of market and competitive position.
   Should be excellent in identifying new opportunities.