Service Centre Advisor

Team Lead – Sales (B2B SaaS Sales)

Location: Noida, Sector 2

Company: MyOperator

About Us:

MyOperator is a leading B2B SaaS company revolutionizing cloud communication solutions for businesses. Our robust platform empowers organizations with advanced call management, IVR, and customer communication solutions to enhance operational efficiency and customer engagement. Join us and be part of an innovative team driving digital transformation in business communication.

Role Overview:

We are looking for a dynamic and experienced Team Lead – Sales to drive B2B SaaS sales and lead a team of high-performing sales professionals. The ideal candidate will have experience in team management, consultative selling, and strategic sales planning. This is a leadership role for professionals who excel in a competitive, fast-paced sales environment.

Key Responsibilities:

• Lead and mentor a team of sales executives to achieve sales targets.
• Drive end-to-end sales processes, from lead generation to deal closure.
• Identify, engage, and build relationships with key decision-makers in businesses.
• Conduct in-depth product demonstrations and presentations to potential clients.
• Develop and implement strategic sales plans to achieve revenue targets.
• Collaborate with marketing and customer success teams to ensure seamless onboarding.
• Stay updated on industry trends and competitors to position MyOperator effectively.
• Maintain accurate sales reports and forecasts using CRM tools.

Requirements:

• 4-7 years of B2B sales experience in SaaS, cloud solutions, or enterprise software.
• Proven experience in leading and managing a sales team.
• Strong understanding of consultative sales and solution-based selling.
• Excellent communication, negotiation, and presentation skills.
• Track record of achieving and exceeding sales targets.
• Ability to work independently and as part of a collaborative team.
• Proficiency in CRM software and sales analytics tools.
• Bachelor's degree in Business, Marketing, or a related field.

Why Join Us?

• Competitive salary with lucrative performance-based incentives.
• Opportunity to lead and grow a high-performing sales team.
• Fast-track career growth in a dynamic and innovative environment.
• Exposure to cutting-edge sales strategies and tools.

As a Frontend Developer, your responsibilities will include:

• Developing new user-facing features using React.js and integrating with backend services.
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code.
• Optimizing components for maximum performance across a broad spectrum of web-capable devices and browsers.

Key Performance Indicators:

• Efficiency and quality of the code developed.
• Adherence to project timelines and delivery milestones.
• Positive stakeholder feedback on usability and design.
• Continuous improvement and adoption of best practices in frontend development.

Prior Experience Required:

• Minimum 3+ years of experience in frontend web development.
• Proficient in JavaScript, including DOM manipulation and the JavaScript object model.
• Extensive experience with React.js and its core principles.
• Strong proficiency in HTML5, CSS3, and modern frontend development tools.
• Experience with popular React.js workflows (such as Redux).
• Familiarity with newer specifications of EcmaScript.
• Experience with data structure libraries (e.g., Immutable.js).
• Good understanding of RESTful APIs and modern authorization mechanisms (e.g., JSON Web Token).
• Good to have: Experience with TypeScript and Next.js.

Location:

Hyderabad

Collaboration:

The role involves working closely with backend developers, UI/UX designers, and project managers to deliver seamless, high-quality web applications.

Salary:

Competitive, based on experience and market standards.

Education:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

Language Skills:

• Strong command of Business English, both verbal and written, is required.

Other Skills:

• Excellent problem-solving skills.
• Looking for perfection in development
• Taking Ownership and Accountability in a fast-paced environment.
• Proficiency in code versioning tools, such as Git.
• Knowledge of modern frontend build pipelines and tools.
• Experience with responsive and adaptive design.

Additional Requirements:

• Portfolio of previous projects that demonstrates expertise in frontend development.
• Familiarity with agile methodologies.
• Strong teamwork skills, with the ability to collaborate effectively with colleagues and clients across diverse teams.

Employer:

About RaptorX

RaptorX is a fintech startup focused on redefining fraud detection and prevention in real time for banks, financial institutions, and digital platforms. Backed by top-tier investors, including senior technology leaders from Google, Microsoft, and Peak XV Partners, RaptorX leverages advanced AI models for anomaly detection, and high-throughput architecture to stay ahead of sophisticated fraud patterns.

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

Responsibilities:-

• Cold Calling to the prospects
• Maintain consistent contact with existing clients
• Manage sales pipeline
• Analyze the market and establish competitive advantages
• Track metrics to ensure targets are hit

Qualifications:-

• Bachelor's degree 1 year in the sales industry
• Experience in full sales cycle including deal closing Demonstrated sales success
• Strong negotiation skills
• Strong communication and presentation skills
• IT sales is mandatory

• A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
• The only aim is to ensure customer satisfaction by fulfilling their requirements.
• Should be confident in troubleshooting any such emerging queries and maintaining high standards.
• Good Convincing Skills.
• Good communication and interpersonal skills interactive communication.
• Document or maintain records of each and every interaction with the customers for future evaluation.
• Follow the procedure, and guidelines provided and implement it while troubleshooting queries.
• Proficiency in English is Mandatory.

About Tredence

Tredence is a global analytics service and solutions company. This is one of the fastest-growing startup in Silicon valley. We have recently raised our Series A private equity. Our capabilities range from Data Visualization, Data Management to Advanced analytics, Big Data and Machine Learning. Our uniqueness is in bringing the right mix of technology and business analytics to create sustainable white-box solutions that are transitioned to our clients at the end of the engagement. We do this cost effectively using a global execution model leveraging our clients' existing technology and data assets. We also come in with strong IP and pre-built analytics solutions in data mining, business intelligence and Big Data. 

Responsibilities & Description of the role

Role requires working with cross-functional teams and involves following key responsibilities –

• Co-own the financial plan of the business unit along with the business head
• Revenue governance (including client interactions for deal closures and contracting; forecasting, revenue recognition)
• Margin governance (including cost take-out initiatives, systemic and sustainable cost control, rate hikes, cost analysis)
• Working capital governance (including unbilled reduction, timely invoicing and collection, improving debt ageing and PDD)
• Commercial Structuring and Deal pricing
• MIS for the business unit including sales performance tracking and other analytics
• People management - internal stakeholder management
• Critical attributes to success would be strong communication, cadence and resilience.
• “Can do” attitude and faster learning curve

Must have Skills

- CA/MBA Finance from Tier I college with 4-5 years of experience

- Proven working experience as a Business Finance Partner

- Experience with creating data models

- Experience with general ledger functions and the month-end/year end close process

- Excellent accounting software user and administration skills

- Working knowledge of Microsoft Office, BI tools, Oracle Netsuite

Why join Tredence?  

There is a reason we are one of the fastest growing private companies in the country! You will have the opportunity to work with some of the smartest, friendliest, hardest working people in the data analytics space. You will work with the latest technologies and interface directly with the key decision stakeholders at our clients, some of the largest and most innovative businesses in the world. Our people are our greatest asset and we value every one of them. Come see why we’re so successful in one of the most competitive and fastest growing industries in the world.

Tredence 5 core values

• Think Impact
• Be Entrepreneurial
• Constantly curious
• Do the right thing
• Pursue Excellence

YOUR ROLE SPECIFICATIONS

Areas of responsibility include but not limited to:

• Create and execute a strategy and roadmap to migrate to Dynamics 365 for all business units.
• Lead and support Trade & Logistics and Manufacturing process areas in MS Dynamics AX2012, across business units in 9+ countries.
• Interact with and manage key stakeholders in Supply Chain, Manufacturing and Sales functions to ensure seamless business execution and drive enhanced value from ERP and related IT solutions through process standardization and integration.
• Responsible for managing the MS Dynamics AX upgrades, enhancements, new functionalities, business case development and performance measurement as needed by the businesses from time-to-time.
• Evaluate and drive adoption of new technologies (like Bar Code based Inventory Management, Warehouse Management Systems, EDI interfaces with customers and 3PL partners, etc.) in Supply Chain and Manufacturing processes
• Evaluate and recommend business process improvement solutions using industry best practices.
• Manage Application Management Support (through a team from our IT Partner) for T&L and Manufacturing processes of MS Dynamics AX2012 currently and Dynamics 365 subsequently, ensuring adherence to agreed SLAs.
• Drive implementation and adoption of business analytics and KPIs using solutions like Data warehouse and Qlikview.