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Network Security Operations Tech Support
Network Security Operations Tech Support
CGI Inc's logo

Network Security Operations Tech Support

Shruthi BT's profile picture
Posted by Shruthi BT
6 - 8 yrs
₹4L - ₹18L / yr
Bengaluru (Bangalore)
Skills
Palo Alto
F5
Network Security
Cisco Certified Network Associate (CCNA)

Position: Network Security Operations Tech Support

Experience: 6 – 8 Years

Location: Bangalore

Notice Period: Immediate Joiners

 

Role Summary:

Provide technical support for Airbus' network security operations and projects. Help manage incidents, troubleshoot problems, and improve operational performance and reliability.

Key Responsibilities:

•                    Troubleshoot and resolve network security issues (incidents/problems)

•                    Work with users and technical teams for issue resolution

•                    Support security operations tools and processes

•                    Track project deliverables and service KPIs

•                    Assist in documentation and quality reviews

•                    Use ServiceNow for issue tracking and follow-up

•                    Collaborating with Tech Specialists on ongoing projects

•                    Support service delivery and ensure SLAs are met

•                    Coordinate upgrades and support infrastructure changes

 

Technical Skills Required:

•                    Must-have tools: Palo Alto (firewalls)

•                    F5 (load balancers)

•                    Netskope (cloud security)

•                    Proxy & other infrastructure security tools

•                     

•                    Additional skills: Service management experience (incident, change, problem management)

•                    Good communication skills

•                    Experience with network security monitoring and performance tools

 

 

Key Skills:

  1. Networking, Network Security, Proxy. Cloud Security
  2. Incident Manager, Service Level Manager, SLA, Major Incident Manager, Problem Manager, ITIL, ITSM,



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About CGI Inc

Founded :
1976
Type :
Products & Services
Size :
1000-5000
Stage :
Profitable

About

We work side-by-side with clients to help maximize the technologies that transform their business. Our 77,000 professionals serve as trusted, innovative experts to support their digital journeys.
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