Palo Alto

Job Title: Technical Consultant – Netskope & SSE (L3 Engineer)

Company: Inflow Technologies

Location: Bangalore (Work From Office, 5 days/week)

About Inflow Technologies:

Inflow Technologies, founded in 2005 and headquartered in Bangalore, is a leading value-added IT infrastructure distributor across Networking, Cybersecurity, Unified Communications, AIDC, Surveillance, Server, Storage, and Software. With 20+ locations across India/South Asia and a 120+ member certified technical team, Inflow supports channel partners through the full solution sales cycle. Annual run-rate revenue: USD 700+ Million.

Position Overview:

We're looking for an experienced Technical Consultant (L3 Engineer) specializing in Netskope and Security Service Edge (SSE) technologies. You'll own end-to-end architecture, design, deployment, and optimization of cloud security solutions — acting as a trusted advisor who translates business requirements into secure, scalable technical architectures, and resolves advanced issues through root cause analysis.

Key Responsibilities:

Implementation & Deployment

• Deploy Netskope CASB (API + Proxy), SWG, DLP (Email/Web/Network), ZTNA (Private Access), NPA, and Prime Advantage package
• Configure traffic steering (Client, GRE, IPsec), policy rules (DLP, URL filtering, access control), and dashboard fine-tuning
• Perform agent rollout across Windows, Mac, and Mobile

Architecture & Design

• Design a secure access architecture for remote users, branch offices, and cloud workloads
• Integrate with identity providers (Azure AD, Okta) and existing security stack (Firewall, Proxy, SIEM)
• Integrate Netskope with SIEM (Splunk, QRadar), EDR tools, and email security
• Configure SSO/SAML authentication

Required Qualifications:

• Bachelor's degree in IT/CS or related field
• 6–8 years of experience (L3 level)
• Preferred certifications: Netskope Certified Cloud Security Architect (NCSA), NSK 100/200/300, CCNA/Security+ (good to have)

Interview Process: 2 rounds (Virtual) + Final round (Face-to-Face)

Palo Alto TAC Engineer

Department: Technical Assistance Center (TAC)

Location: Bangalore

Job Type: Full-Time

Company Name

Inflow Technologies

Company Website

https://inflowtechnologies.com/

Company details

Founded in 2005, Inflow Technologies is a niche player in the IT Infrastructure Distribution Services industry providing Value Added Distribution in Networking, Cyber Security, Unified Communications and Collaboration, AIDC, Surveillance, Server, Storage & Software related Products & Services in India/South Asia.

Inflow is headquartered in Bangalore with presence across 20+ locations, enabling resellers to design, deploy and adopt IT Infrastructure solutions to facilitate their customer needs. This initiative, supported by a strong technical team of 120+ certified resources, assists channel partners throughout their sales cycle.

Inflow has an annual run-rate revenue of USD 700+ Million.

Location: Bangalore

Mode of Working: Work Form Office

Days of Working: 5 Days a week

Responsibilities

About the Role:

We are looking for an experienced and technically skilled TAC (L1+) to join our Palo Alto Networks support team. 

Key Responsibilities:

• Advanced Troubleshooting & Escalations:
• Handle and lead resolution of highly complex L1+ support cases across Palo Alto Networks technologies (e.g., NGFW, Panorama, GlobalProtect, Prisma, Cortex).
• Technical Leadership:
• Act as a go-to expert for L1/L2 engineers, providing technical mentorship, guidance, and support.
• Collaboration:
• Work closely with Engineering, QA, and Product Management teams to drive product improvements and bug fixes based on customer feedback and recurring issues.
• Root Cause Analysis (RCA):
• Conduct thorough analysis of recurring issues and drive permanent corrective actions.
• Customer Communication:
• Interface directly with enterprise customers, ensuring timely and accurate communication throughout the support lifecycle, especially for high-severity incidents.
• Knowledge Sharing:
• Create and maintain detailed technical documentation, knowledge base articles, and troubleshooting guides.
• Incident Management:
• Assist in managing P1/P2 incidents and ensure proper escalation paths and resolution workflows are followed.
• Training & Development:
• Deliver internal training sessions for TAC team members and contribute to skills development programs.

Interview process

2 Rounds - 1st is Virtual (1 round can be face-to-face)

Skills:

Required Skills & Qualifications:

• 4+ years in a technical support or network/security engineering role.
• Expert-level knowledge of Palo Alto Networks products and technologies.
• Deep understanding of networking concepts (TCP/IP, BGP, OSPF, NAT, VPNs, DNS).
• Experience with security concepts (firewalls, IDS/IPS, threat prevention, SSL decryption).
• Familiarity with tools such as CLI, packet capture analysis (Wireshark), syslog, and debug commands.
• Strong communication and customer-facing skills.

Preferred Skills and Certifications:

• Palo Alto Networks certifications such as PCNSE or PCCSE.
• Experience with cloud security (AWS, Azure, GCP) and Prisma Access or Prisma Cloud.
• Hands-on experience with automation/scripting (Python, REST APIs, Ansible) is a plus.
• ITIL or similar framework experience is beneficial.

Any other additional information

Commitment Clause of 3 Years

Job Title: TAC (L1+) – Palo Alto Networks

Department: Technical Assistance Center (TAC)

Location: Bangalore 

Job Type: Full-Time

Job Summary:

We are looking for a experienced and technically skilled TAC (L1+) to join our Palo Alto Networks support team. 

Key Responsibilities:

• Advanced Troubleshooting & Escalations:
• Handle and lead resolution of highly complex L1+ support cases across Palo Alto Networks technologies (e.g., NGFW, Panorama, GlobalProtect, Prisma, Cortex).
• Technical Leadership:
• Act as a go-to expert for L1/L2 engineers, providing technical mentorship, guidance, and support.
• Collaboration:
• Work closely with Engineering, QA, and Product Management teams to drive product improvements and bug fixes based on customer feedback and recurring issues.
• Root Cause Analysis (RCA):
• Conduct thorough analysis of recurring issues and drive permanent corrective actions.
• Customer Communication:
• Interface directly with enterprise customers, ensuring timely and accurate communication throughout the support lifecycle, especially for high-severity incidents.
• Knowledge Sharing:
• Create and maintain detailed technical documentation, knowledge base articles, and troubleshooting guides.
• Incident Management:
• Assist in managing P1/P2 incidents and ensure proper escalation paths and resolution workflows are followed.
• Training & Development:
• Deliver internal training sessions for TAC team members and contribute to skills development programs.

Required Qualifications:

• 4+ years in a technical support or network/security engineering role.
• Expert-level knowledge of Palo Alto Networks products and technologies.
• Deep understanding of networking concepts (TCP/IP, BGP, OSPF, NAT, VPNs, DNS).
• Experience with security concepts (firewalls, IDS/IPS, threat prevention, SSL decryption).
• Familiarity with tools such as CLI, packet capture analysis (Wireshark), syslog, and debug commands.
• Strong communication and customer-facing skills.

Preferred Qualifications:

• Palo Alto Networks certifications such as PCNSE or PCCSE.
• Experience with cloud security (AWS, Azure, GCP) and Prisma Access or Prisma Cloud.
• Hands-on experience with automation/scripting (Python, REST APIs, Ansible) is a plus.
• ITIL or similar framework experience is beneficial.

Roles & Responsibilities:-

1. Provide technical support to customers via phone, email, and ticketing system regarding Palo Alto Networks security products
2. Troubleshoot and resolve customer issues related to firewall policies, network connectivity, VPN configurations, threat prevention, and security features
3. Collaborate with customers, cross-functional teams, and vendors to diagnose and resolve complex technical issues
4. Perform system configurations and assist customers with initial product installations, upgrades, and migrations
5. Monitor and analyze system logs and events to identify and respond to security threats and performance issues
6. Document customer interactions, troubleshooting steps, and solutions in a knowledge base
7. Stay up-to-date with latest trends and advancements in network security technologies and industry best practices

Ideal Candidate:-

1. Strong Firewall / Network Security Support Profile with Palo Alto exposure
2. Mandatory (Experience 1): Must have around 2 years of experience in network security, with hands-on firewall support (Palo Alto preferred), and knowledge of network security concepts and protocols (TCP/IP, VPN, SSL/TLS, IDS/IPS, next-generation firewalls).
3. Mandatory (Experience 2): Must be able to perform system configurations and assist with installations, upgrades, and migrations, and monitor/analyse system logs and events to respond to security threats and performance issues.
4. Mandatory (Tech skill): Must be able to troubleshoot firewall policies, network connectivity, VPN configurations, and threat-prevention issues, with a basic understanding of network infrastructure (routers, switches, load balancers).
5. Mandatory (Skill): Must have strong analytical and problem-solving skills, provide support via phone/email/ticketing, document interactions and solutions in a knowledge base, and collaborate with customers, cross-functional teams, and vendors.
6. Mandatory (Domain): Banking-industry experience preferred; strong candidates with the same technical experience from another industry are acceptable.
7. Mandatory (Note): Must be comfortable with a 24/7 rotational shift environment and on-call support at the client site (IDFC Bank, Airoli, Navi Mumbai)
8. Mandatory (Communication): Must have excellent verbal and written communication, able to explain technical concepts clearly.
9. Preferred (Product / Education): Familiarity with Palo Alto Networks products (PAN-OS, GlobalProtect, WildFire); Bachelor's degree in Computer Science, IT, or a related field.

Technical Consultant – Cisco SSE

Company: Inflow Technologies

Website: https://inflowtechnologies.com/

Company Details:

Founded in 2005, Inflow Technologies is a niche player in the IT Infrastructure Distribution Services industry, providing Value Added Distribution in Networking, Cyber Security, Unified Communications and Collaboration, AIDC, Surveillance, Server, Storage & Software related Products & Services in India/South Asia. Inflow is headquartered in Bangalore with a presence across 20+ locations, enabling resellers to design, deploy, and adopt IT Infrastructure solutions to facilitate their customers' needs. This initiative, supported by a strong technical team of 120+ certified resources, assists channel partners throughout their sales cycle. Inflow has an annual run-rate revenue of USD 700+ million.

Location: Bangalore

Mode of Working: Work From Office

Days of Working: 5 Days a week

Responsibilities:

Position Overview:

We are seeking a highly skilled and customer-centric Technical Consultant – Cisco SSE (Security Service Edge) to join our team in Bangalore. In this role, you will act as a trusted advisor and hands-on expert, leading the end-to-end design, deployment, and optimization of Cisco's cutting-edge SSE solutions for enterprise clients.

Key Responsibilities:

• Design and implement Cisco SSE solutions for secure user access to cloud and on-prem resources.
• Perform ongoing policy and access control reviews, aligning with Zero Trust principles.
• Troubleshoot SSE-related issues, including secure connectivity, access policies, and traffic routing.
• Lead end-to-end implementation of Cisco SSE solutions for enterprise clients.
• Configure and deploy Cisco (ZTNA, SWG, CASB) in customer environments.
• Work closely with network teams to integrate Cisco SD-WAN and optimize SSE delivery.
• Troubleshoot technical issues during and after implementation, ensuring minimal downtime.
• Conduct knowledge transfer and handover sessions for client IT teams.
• Collaborate with Cisco TAC, account managers, and the partner ecosystem for escalations.
• Document configurations, solution architectures, and SOPs.
• Provide post-deployment tuning, updates, and optimization services.
• Collaborate with IT, Security, and Compliance teams to ensure architecture meets business and regulatory requirements.
• Monitor and optimize network security performance across branch offices, mobile users, and remote workforces.
• Provide technical documentation and training to internal teams.

Skills Needed:

Core Requirements — Education & Experience: Min 6 Years

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 6 to 12 years of experience in network and security engineering

Interview Process: 2 Rounds Virtual and Final Face-to-Face

Position: Technical Lead – Forcepoint (Data & Cloud Security)

Company: Inflow Technologies

Location: Bangalore

Work Mode: Work From Office | 5 days/week

Experience Required: Minimum 6 years

Interview Process: 2 rounds (Virtual + Final Face-to-Face)

About Inflow Technologies

Founded in 2005, Inflow is a value-added IT infrastructure distributor covering Networking, Cybersecurity, UC&C, AIDC, Surveillance, Server, Storage & Software across India/South Asia. HQ'd in Bangalore with 20+ locations, backed by a 120+ certified technical team, and ~USD 700M+ annual run-rate revenue.

Position Overview

Acting as the Forcepoint subject matter expert, this role owns end-to-end design, deployment, and troubleshooting of enterprise data and cloud security architectures — spanning DLP, SWG, CASB, and SSE/ZTNA. The role sits at the intersection of solution architecture and hands-on L3 execution: defining security policies, configuring network proxies, and resolving complex support escalations in a client-facing, consultative capacity.

Core Products

• Forcepoint DLP (Endpoint, Network, Web, Email)
• Forcepoint Web Security
• Forcepoint Email Security
• Forcepoint CASB
• Forcepoint Suite / Forcepoint One
• Forcepoint Cloud Security / SSE (incl. ZTNA)
• Forcepoint DSPM

Key Responsibilities

1. Solution Design & Architecture

• Design enterprise architectures: DLP (Endpoint + Network + Discovery), Web Security (Proxy/Hybrid/Cloud), CASB & SaaS protection, Forcepoint Suite/One
• Install & configure Management Server, Policy Engine, Detection Servers, Protectors (Email/Web/Network), Endpoint agents (Windows/Mac)
• Implement EDM/IDM/OCR and data classification policies

2. Web Security (SWG)

• Deploy on-prem (V-series appliances) and cloud SWG/hybrid mode
• Configure transparent/explicit proxy, SSL inspection, URL filtering

3. Email Security

• Configure SMTP routing, DLP email policies, encryption & compliance rules

4. Advanced Policy Configuration

• Design/tune DLP policies (structured + unstructured data), web filtering (user/group/app-based), cloud app governance rules

5. L3 Troubleshooting & RCA (Critical)

• Handle: DLP not detecting over HTTPS, endpoint agent communication failures, web proxy latency/SSL failures, policy not applying to users, email DLP bypass
• Approach: log analysis (Policy Engine, endpoint, web), packet capture/traffic analysis, root cause identification & permanent fix

Qualifications & Certifications (Preferred)

• Bachelor's degree (IT/CS or related)
• Forcepoint Certified Administrator (FCA)
• Forcepoint DLP Specialist
• CCNA / Security+ (nice-to-have)

Job Title: L2 Post-Sales Engineer – Cisco SSE (Secure Service Edge)

Department: Cybersecurity / Network Security

Location: Bangalore 

Job Type: Full time

Gross Salary: 10 - 12 LPA

Experience: 3–5 Years

Key Responsibilities:

• Lead partial or full deployment of Cisco SSE components under guidance from senior engineers.
• Configure and optimize Cisco (ZTNA, SASE, SWG, CASB).
• Assist in integrating Cisco SD-WAN (Viptela/Meraki) into SSE frameworks.
• Perform Level 2 troubleshooting, including analysing logs, policy behaviour, and network flow.
• Engage directly with client IT teams to provide remote support, training, and resolution planning.
• Contribute to maintaining solution documentation, run books, and knowledge base.
• Participate in upgrade/migration projects and post-deployment optimization efforts.

Technical Skills Required:

• Good understanding of Cisco SD-WAN (routing, security policies, cloud integration).
• Familiarity with SASE architecture, ZTNA, SWG, CASB, and cloud security posture.
• Ability to perform log analysis, packet capture interpretation, and root cause diagnosis.
• Comfort with CLI and web-based interfaces of security/networking tools.
• Basic scripting/automation (Python, Shell) experience is a plus.

Certifications (Preferred but Not Mandatory):

• Cisco Certified Specialist – Security Core / CCNP Security
• Cisco Umbrella and Duo product training/certification
• Other SASE/SSE vendor exposure (Zscaler, Prisma, Netskope) is a plus

Role: Technical Consultant – Juniper

Company Name - Inflow Technologies

Company details

Founded in 2005, Inflow Technologies is a leading Value Added Distributor (VAD) in the ICT industry, specializing in niche technologies across Networking, Cyber Security, Unified Communications & Collaboration, AIDC & POS, Infrastructure & Application Software, Storage Management, and Electronic Security products and services across South Asia.

Headquartered in Bangalore, Inflow operates across 50+ locations in South Asia with a revenue run rate of over ₹1,200 crores, and maintains direct relationships with 40+ global technology vendors. The company operates through multiple Business Units with a strong technical team (Pre-Sales & Field) supporting its reseller and system integrator partner ecosystem across the region.

Inflow Technologies was acquired by Savex Technologies in 2021, further strengthening its distribution and technical services capabilities across India and South Asia.

Location

Mumbai, Delhi (3 positions – 1 each)

Mode of Working - Work From Office

Days of Working - 5 Days a Week

Responsibilities

• Prepare Solution Design and Bill of Materials (BoM) for proposed networking solutions.
• Conduct Partner and End-Customer Meetings/Trainings to support technical enablement.
• Deliver Product PoCs (Proof of Concept) and Product Demonstrations to partners and customers.
• Conduct Site Surveys and client analysis to understand customer infrastructure and requirements.
• Qualify sales leads into actionable opportunities in coordination with the sales team.
• Assist the sales team with product overviews and technical positioning during the sales cycle.
• Work closely with vendor (Juniper Networks) and customer teams to align on technical requirements and solution fitment.
• Respond to or create RFPs/RFIs as part of the technical pre-sales process.

Qualification / Skills

Experience: Minimum 4 Years

• Strong presentation and training skills.
• Sound understanding of Wireless, Switching, Routing, and SDN technologies and terminologies.
• Certification in Juniper products and solutions preferred; essential hands-on experience.
• Excellent verbal and written communication skills with a consultative approach.
• Ability to explain technical concepts clearly with strong presentation skills.
• Problem-solving ability with a focus on addressing customer pain points.
• Customer-oriented mindset with adaptability and continuous learning.
• Effective time management, multitasking, and team collaboration abilities.
• Strong understanding of enterprise networking infrastructure covering Wireless/Switching/Routing/SDN; knowledge of Juniper Networks products is an added advantage.

Interview process

2 rounds. Virtual and Final Face to Face

Job Description

Education Qualification

Label Value Education Qualification Engineer - B.E / B.Tech / MCA

Skills

Primary -> Technology | WAN/LAN/Security | 4 - Advanced 

Primary -> Technology | Cisco | 4 - Advanced 

Primary -> Technology | Palo alto | 4 - Advanced 

Primary -> Technology | Fortinet | 4 - Advanced 

Primary -> Technology | Meraki | 4 - Advanced 

Secondary -> Technology | Zscaler | 4 - Advanced 

Tertiary -> Technology | Cloud Networking | 4 -

Advanced Certification Technology | NSE4 | PCNSE | CCNP | ECMS1 | ZIA/ZPA - Admin | AZ-900/AWS solutions architect (associate)

Contract - 6 Months

Experience - 10-12 years 

Qualifications

• 8+ years of relevant technical I.T. infrastructure or operations experience.
• Experience with, and ability to design, deploy, manage, and troubleshoot wireless & wired network equipment and protocols in a medium-large campus environment.
• In-depth knowledge in WAN transport systems/services, Telecommunications systems/service, LAN switch technology (including Spanning tree, VTP domain management), routing protocols (EIGRP, OSPF, BGP4), Software-Defined technology (SD-WAN).
• Proven ability to manage a multi-vendor WAN, multi-protocol routing, including but not limited to NHRP, EIGRP, BPG4, OSPF and RIPv2.
• Strong hands-on experience on Fortinet SD-WAN, Forti Switch/AP, Forti-Manager, Forti-Analyzer, Fortinet Firewalls.
• Hands-on experience on Switching, Wireless, Firewall and Load balancer technologies (Any OEM).
• Demonstrated ability to manage multiple projects in an efficient manner.
• Proven experience of LAN/WAN/Security design & implementation experience; completing projects wing2wing from planning>design>implementation.
• Work with project managers and other teams to achieve project deadlines.
• Demonstrated excellence in communications, presentation and customer focus skills.
• Certified in Fortinet NSE4 or higher.

Deliverables

• Understand / discuss solution with customer and internal technical teams.
• Take ownership of HLDs and LLDs for SDWAN implementations.
• Build customer relationships to gain a deep understanding of business and technical requirements.
• Implementation of solutions and achieve successful implementation within proposed Project timelines.
• Provide customers with technical guidance that is based on strong technical skills and informed by the customer’s needs.
• Help leads with process improvement – like pre-approved change template creation, effective implementation of internal processes.
• Act as technical mediator between Solutions Team, Product team to review new product implementation guides.

Hello,

Greetings for the day !!!

We are hiring "Security Engineer L2 - Netskope" for one of our client based at Navi Mumbai !!!

Location: Ghansoli

Designation: Security Engineer L2 (Netskope)

Job Description:

Design and implement Netskope SSE/SASE solutions.

• Configure and manage Netskope policies, traffic steering, SSL/TLS inspection, and cloud security controls.
• Deploy and support Netskope Client on Windows, macOS, and mobile devices.

Implement and manage:

• CASB (Cloud Access Security Broker)
• SWG (Secure Web Gateway)
• DLP (Data Loss Prevention)
• ZTNA (Zero Trust Network Access)
• Cloud Firewall and DNS Security
• Monitor security incidents and investigate security alerts.
• Integrate Netskope with identity providers such as Microsoft Entra ID (Azure AD), Okta, and Active Directory.
• Perform troubleshooting, policy tuning, and performance optimization.
• Prepare security reports, documentation, and standard operating procedures.

Required Skills:

• Netskope SSE/SASE Platform
• CASB, SWG, DLP, ZTNA
• Network Security and Cloud Security
• HTTP/HTTPS, DNS, VPN, Proxy technologies

Experience: 3+ years

Working days: Monday to Friday

**LOOKING FOR IMMEDIATE JOINERS ONLY**