Inflow Technologies
https://inflowtechnologies.comAbout
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Job Title: TAC (L1+) – Palo Alto Networks
Department: Technical Assistance Center (TAC)
Location: Bangalore
Job Type: Full-Time
Job Summary:
We are looking for a experienced and technically skilled TAC (L1+) to join our Palo Alto Networks support team.
Key Responsibilities:
- Advanced Troubleshooting & Escalations:
- Handle and lead resolution of highly complex L1+ support cases across Palo Alto Networks technologies (e.g., NGFW, Panorama, GlobalProtect, Prisma, Cortex).
- Technical Leadership:
- Act as a go-to expert for L1/L2 engineers, providing technical mentorship, guidance, and support.
- Collaboration:
- Work closely with Engineering, QA, and Product Management teams to drive product improvements and bug fixes based on customer feedback and recurring issues.
- Root Cause Analysis (RCA):
- Conduct thorough analysis of recurring issues and drive permanent corrective actions.
- Customer Communication:
- Interface directly with enterprise customers, ensuring timely and accurate communication throughout the support lifecycle, especially for high-severity incidents.
- Knowledge Sharing:
- Create and maintain detailed technical documentation, knowledge base articles, and troubleshooting guides.
- Incident Management:
- Assist in managing P1/P2 incidents and ensure proper escalation paths and resolution workflows are followed.
- Training & Development:
- Deliver internal training sessions for TAC team members and contribute to skills development programs.
Required Qualifications:
- 4+ years in a technical support or network/security engineering role.
- Expert-level knowledge of Palo Alto Networks products and technologies.
- Deep understanding of networking concepts (TCP/IP, BGP, OSPF, NAT, VPNs, DNS).
- Experience with security concepts (firewalls, IDS/IPS, threat prevention, SSL decryption).
- Familiarity with tools such as CLI, packet capture analysis (Wireshark), syslog, and debug commands.
- Strong communication and customer-facing skills.
Preferred Qualifications:
- Palo Alto Networks certifications such as PCNSE or PCCSE.
- Experience with cloud security (AWS, Azure, GCP) and Prisma Access or Prisma Cloud.
- Hands-on experience with automation/scripting (Python, REST APIs, Ansible) is a plus.
- ITIL or similar framework experience is beneficial.
Job Description: Business Development Manager – UCC Business (Delhi)
Location: Delhi NCR
Experience: 3–5 years
Qualification: Any Graduate / MBA
Requirement
- Strong understanding and exposure to selling of UCC (unified collaboration communication and AV (Audio-Visual) industry, including professional AV solutions, collaboration technologies, digital signage, video conferencing, and UCC enterprise infrastructure.
- Experience in managing channel partners, system integrators (SIs), AV resellers, and enterprise accounts.
- Good relationships with AV channel partners, SIs, consultants, and AV vendors in the Delhi NCR region.
- Good commercial understanding of distribution business, pricing, margins, channel programs, and deal management.
- Excellent communication, negotiation, and relationship management skills.
- A team player with a strong learning mindset and ability to drive business independently.
- Ability to execute regional business plans and achieve sales targets consistently.
Key Responsibilities
- Drive UCC / AV business growth in the Delhi NCR region through channel partners, system integrators, and AV resellers.
- Engage regularly with channel partners, SIs, consultants, and vendor sales teams to identify and develop business opportunities.
- Understand vendor GTM strategies and execute regional business plans aligned with overall business objectives.
- Identify, recruit, onboard, enable, and develop new UCC/AV partners in the assigned territory.
- Conduct partner training programs, product demonstrations, customer presentations, and enablement activities.
- Execute demand generation, marketing campaigns, partner events, and channel activation programs to generate incremental revenue.
- Build and manage a strong sales pipeline, track opportunities, drive closures, and increase market share for assigned AV brands.
- Work closely with pre-sales, technical teams, marketing, product management, operations, and vendor teams to ensure successful opportunity conversion.
- Lead commercial negotiations with partners and vendors to achieve favorable business outcomes.
- Ensure timely order closures, forecasting accuracy, partner engagement, and business reporting.
- Achieve assigned targets for revenue, gross margin, profitability, partner activation, and other business KPIs.
- Monitor market trends, competitor activities, and customer requirements to identify new growth opportunities in the AV and collaboration market.
Inflow Technologies Pvt Ltd
No.3478/J Chirush Mansion,1st Floor,13th A Main Road,
HAL 2nd Stage, Indiranagar, Bengaluru-560008
Business Development Manager (BDM)(Services)
Company Name - Inflow Technologies
Company details
Founded in 2005, Inflow Technologies is a niche player in the IT Infrastructure Distribution Services industry providing Value Added Distribution in Networking, Cyber Security, Unified Communications and Collaboration, AIDC, Surveillance, Server, Storage & Software related Products & Services in India/South Asia.
Inflow is headquartered in Bangalore with presence across 20+ locations, enabling resellers to design, deploy and adopt IT Infrastructure solutions to facilitate their customer needs. This initiative, supported by a strong technical team of 120+ certified resources, assists channel partners throughout their sales cycle.
Inflow has an annual run-rate revenue of USD 700+ Million.
Location - Mumbai, Bangalore
Mode of Working - Work From Office
Days of Working - 5 Days a week
Responsibilities
Position Overview:
A BDM Professional is responsible for handling - Sales for Professional Services / Consulting/ Training and assessments for a Region.
Key Responsibilities:
- Needs to be proficient in IT Channel sales.
- 4+ years of experience in Channel Management & Channel Development in IT industry.
- Operate/position between the partners and their customers as a common entity
- Needs to work closely with the Delivery arm of Services for better solution positioning.
- Candidate should have strong understanding on Techno-commercial aspects of business.
- Must have excellent oral and written communication skills, including presentation skills.
- Should be strong in interpersonal skills.
- Candidate will be responsible for driving sales in his region for Professional Services, Support, Consulting, Training & Assessments
Skills Needed
Core Requirements
- Education & Experience: 4+ yrs of Experience in Channel Sales
Qualification - Graduate or Post Graduate
Minimum 4+ years experience
Interview process
2 Rounds Virtual and Final Face to Face
Role: Inside Sales Representative (ISR) in IT
Company Name - Inflow Technologies
Company details
Founded in 2005, Inflow Technologies is a niche player in the IT Infrastructure Distribution Services industry, providing Value Added Distribution in Networking, Cyber Security, Unified Communications and Collaboration, AIDC, Surveillance, Server, Storage & Software related Products & Services in India/South Asia.
Inflow is headquartered in Bangalore with presence across 20+ locations, enabling resellers to design, deploy, and adopt IT Infrastructure solutions to facilitate their customers' needs. This initiative, supported by a strong technical team of 120+ certified resources, assists channel partners throughout their sales cycle.
Inflow has an annual run-rate revenue of USD 700+ Million.
Location - Bangalore - Indiranagar
Mode of Working - Work From Office
Days of Working - Days a week
Responsibilities
Positions : 3
- Inside Sales for Servers and Storage
- Inside Sales for PaloAlto / Firewalls
- Inside Sales for HPE Rukus / Networking products
Primary Duties:
- Generating demand for IT products, services, and solutions.
- Conducting cold calls to potential clients to find new sales opportunities.
- Maintaining a database of leads and regularly updating CRM systems.
- Collaborating with the sales team to meet targets and revenue goals.
- Building and maintaining strong relationships with customers.
Qualification / Skills
- Prior experience in an Inside Sales Representative role, often within the IT industry.
- Proficiency in demand generation and cold calling techniques.
- Excellent communication and interpersonal skills.
Interview process
3 Rounds Virtual + final face-to-face
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Business Development Manager (BDM) – Services
Client: Inflow Technologies
Locations: Mumbai
Work Mode: Work From Office | 5 days/week
Experience Required: 4+ years
Education: Graduate or Post Graduate
About Inflow Technologies
Founded in 2005, Inflow Technologies is a niche Value Added Distributor in IT Infrastructure — spanning Networking, Cyber Security, Unified Communications & Collaboration, AIDC, Surveillance, Server, Storage, and related Software/Services across India and South Asia. Headquartered in Bangalore with 20+ locations and a 120+ member certified technical team, the company supports channel partners through the full solution sales cycle. Annual run-rate revenue: USD 700+ Million.
Position Overview
The BDM will drive sales of Professional Services, Consulting, Training, and Assessments for an assigned region, acting as the connecting point between channel partners and their end customers.
Key Responsibilities
- Drive regional sales for Professional Services, Support, Consulting, Training & Assessments
- Operate as a bridge between channel partners and their customers
- Collaborate closely with the Services Delivery team for solution positioning
- Apply strong techno-commercial understanding to structure deals
- Represent the company with strong oral, written, and presentation skills
Required Skills & Experience
- 4+ years in IT Channel Sales / Channel Management & Development
- Strong interpersonal and communication skills
- Techno-commercial acumen in a services/consulting sales context
Interview Process
2 rounds — Virtual, followed by Final Face-to-Face
Technical Consultant – Cisco SSE
Company: Inflow Technologies
Website: https://inflowtechnologies.com/
Company Details:
Founded in 2005, Inflow Technologies is a niche player in the IT Infrastructure Distribution Services industry, providing Value Added Distribution in Networking, Cyber Security, Unified Communications and Collaboration, AIDC, Surveillance, Server, Storage & Software related Products & Services in India/South Asia. Inflow is headquartered in Bangalore with a presence across 20+ locations, enabling resellers to design, deploy, and adopt IT Infrastructure solutions to facilitate their customers' needs. This initiative, supported by a strong technical team of 120+ certified resources, assists channel partners throughout their sales cycle. Inflow has an annual run-rate revenue of USD 700+ million.
Location: Bangalore
Mode of Working: Work From Office
Days of Working: 5 Days a week
Responsibilities:
Position Overview:
We are seeking a highly skilled and customer-centric Technical Consultant – Cisco SSE (Security Service Edge) to join our team in Bangalore. In this role, you will act as a trusted advisor and hands-on expert, leading the end-to-end design, deployment, and optimization of Cisco's cutting-edge SSE solutions for enterprise clients.
Key Responsibilities:
- Design and implement Cisco SSE solutions for secure user access to cloud and on-prem resources.
- Perform ongoing policy and access control reviews, aligning with Zero Trust principles.
- Troubleshoot SSE-related issues, including secure connectivity, access policies, and traffic routing.
- Lead end-to-end implementation of Cisco SSE solutions for enterprise clients.
- Configure and deploy Cisco (ZTNA, SWG, CASB) in customer environments.
- Work closely with network teams to integrate Cisco SD-WAN and optimize SSE delivery.
- Troubleshoot technical issues during and after implementation, ensuring minimal downtime.
- Conduct knowledge transfer and handover sessions for client IT teams.
- Collaborate with Cisco TAC, account managers, and the partner ecosystem for escalations.
- Document configurations, solution architectures, and SOPs.
- Provide post-deployment tuning, updates, and optimization services.
- Collaborate with IT, Security, and Compliance teams to ensure architecture meets business and regulatory requirements.
- Monitor and optimize network security performance across branch offices, mobile users, and remote workforces.
- Provide technical documentation and training to internal teams.
Skills Needed:
Core Requirements — Education & Experience: Min 6 Years
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 6 to 12 years of experience in network and security engineering
Interview Process: 2 Rounds Virtual and Final Face-to-Face
Technical Consultant – Palo Alto Networks
Company: Inflow Technologies
Website: https://inflowtechnologies.com
About: Founded in 2005, Inflow Technologies is a niche IT Infrastructure Distribution Services player offering Value Added Distribution in Networking, Cybersecurity, UCC, AIDC, Surveillance, Server, Storage & Software across India/South Asia. HQ in Bangalore, 20+ locations, 120+ certified technical resources, USD 700M+ annual run-rate revenue.
Location: Bangalore
Work Mode: Work From Office
Work Days: 5 days/week
Position Overview
Senior-level, high-impact technical role driving architecture, implementation, and optimization of Palo Alto Networks' enterprise security solutions. Acts as SME bridging security engineering and client-facing technical consultation.
Key Responsibilities
- Design, deploy, and optimize Palo Alto NGFW solutions in complex enterprise environments
- Provide L3/L4 escalation support for Palo Alto firewall, Prisma, and Cortex-related issues (PAN-OS)
- Architect and implement: Prisma Access (SASE/ZTNA), Prisma Cloud (CSPM, CWPP, CNAPP), Cortex XDR/XSOAR
- Advanced troubleshooting: traffic flow issues, security policy mismatches, VPN (IPSec/GlobalProtect), threat prevention, URL filtering, SSL decryption
- Lead end-to-end implementation projects (design, deployment, migration, optimization)
- Integrate Palo Alto solutions with SIEM/SOC platforms, IAM (SAML, Azure AD, Okta), and public cloud (AWS, Azure, GCP)
- Manage HA, clustering, and firewall upgrades
- Liaise with Palo Alto TAC for critical issue resolution
- Conduct security assessments, best practice reviews, and performance tuning
- Maintain technical documentation (HLDs/LLDs, SOPs, runbooks)
- Mentor L1/L2 engineers
- Participate in change management, maintenance windows, and incident response
Requirements
- Experience: 6–12 years in network and security engineering (min 6 years)
- Education: Bachelor's degree in Computer Science, Engineering, or related field
Process
- Interview Rounds: 2 Virtual + Final Face-to-Face
Renewals Specialist
Company Name - Inflow Technologies
Company details
Founded in 2005, Inflow Technologies is a niche player in the IT Infrastructure Distribution Services industry providing Value Added Distribution in Networking, Cyber Security, Unified Communications and Collaboration, AIDC, Surveillance, Server, Storage & Software related Products & Services in India/South Asia.
Inflow is headquartered in Bangalore with presence across 20+ locations, enabling resellers to design, deploy and adopt IT Infrastructure solutions to facilitate their customer needs. This initiative, supported by a strong technical team of 120+ certified resources, assists channel partners throughout their sales cycle.
Inflow has an annual run-rate revenue of USD 700+ Million.
Location - Bangalore - Indiranagar
Mode of Working - Work From Office
Days of Working - 5 Days a week
Responsibilities
Positions : 3
- Renewals - Server and Storage
- Renewals - Palo Alto / Firewalls
- Renewals - HPE Rukus / Networking Products
Position Overview:
A Distribution Renewal Team is responsible for driving contract or subscription renewals, software licenses, and maintenance agreements through partner and distributor channels. They ensure volume, maintain renewal pipelines, and minimize customer churn by coordinating with sales and operational teams
Key Responsibilities:
- Pipeline Management: Track and forecast renewal aging, backlog, and close rates across various distributor cohorts using CRM tools like Salesforce.
- Quote Generation: Prepare, validate, and issue timely renewal quotes to distributors well in advance of contract expiration dates.
- Partner Enablement: Work directly with channel partners to execute renewals efficiently, enforce pricing governance, and resolve potential blockers.
- Forecasting & Reporting: Provide ongoing visibility into renewal sentiment, opportunity stages, and monthly linearity to internal stakeholders
Skills Needed
Required Skills & Experience:
Core Requirements
- Education & Experience: Typically requires a Bachelor’s degree with 1–3+ years of experience in account management, sales operations, or contract renewals (especially in SaaS or channel ecosystems).
- System Skills: Strong proficiency in CRM platforms (Salesforce) and Microsoft Excel or data management software.
Soft Skills: Excellent negotiation, cross-functional coordination, and written/verbal communication skills.
Interview process
2 Rounds Virtual and Final Face to Face
Position: Technical Lead – Forcepoint (Data & Cloud Security)
Company: Inflow Technologies
Location: Bangalore
Work Mode: Work From Office | 5 days/week
Experience Required: Minimum 6 years
Interview Process: 2 rounds (Virtual + Final Face-to-Face)
About Inflow Technologies
Founded in 2005, Inflow is a value-added IT infrastructure distributor covering Networking, Cybersecurity, UC&C, AIDC, Surveillance, Server, Storage & Software across India/South Asia. HQ'd in Bangalore with 20+ locations, backed by a 120+ certified technical team, and ~USD 700M+ annual run-rate revenue.
Position Overview
Acting as the Forcepoint subject matter expert, this role owns end-to-end design, deployment, and troubleshooting of enterprise data and cloud security architectures — spanning DLP, SWG, CASB, and SSE/ZTNA. The role sits at the intersection of solution architecture and hands-on L3 execution: defining security policies, configuring network proxies, and resolving complex support escalations in a client-facing, consultative capacity.
Core Products
- Forcepoint DLP (Endpoint, Network, Web, Email)
- Forcepoint Web Security
- Forcepoint Email Security
- Forcepoint CASB
- Forcepoint Suite / Forcepoint One
- Forcepoint Cloud Security / SSE (incl. ZTNA)
- Forcepoint DSPM
Key Responsibilities
1. Solution Design & Architecture
- Design enterprise architectures: DLP (Endpoint + Network + Discovery), Web Security (Proxy/Hybrid/Cloud), CASB & SaaS protection, Forcepoint Suite/One
- Install & configure Management Server, Policy Engine, Detection Servers, Protectors (Email/Web/Network), Endpoint agents (Windows/Mac)
- Implement EDM/IDM/OCR and data classification policies
2. Web Security (SWG)
- Deploy on-prem (V-series appliances) and cloud SWG/hybrid mode
- Configure transparent/explicit proxy, SSL inspection, URL filtering
3. Email Security
- Configure SMTP routing, DLP email policies, encryption & compliance rules
4. Advanced Policy Configuration
- Design/tune DLP policies (structured + unstructured data), web filtering (user/group/app-based), cloud app governance rules
5. L3 Troubleshooting & RCA (Critical)
- Handle: DLP not detecting over HTTPS, endpoint agent communication failures, web proxy latency/SSL failures, policy not applying to users, email DLP bypass
- Approach: log analysis (Policy Engine, endpoint, web), packet capture/traffic analysis, root cause identification & permanent fix
Qualifications & Certifications (Preferred)
- Bachelor's degree (IT/CS or related)
- Forcepoint Certified Administrator (FCA)
- Forcepoint DLP Specialist
- CCNA / Security+ (nice-to-have)
Job Title: Technical Consultant – Netskope & SSE (L3 Engineer)
Company: Inflow Technologies
Location: Bangalore (Work From Office, 5 days/week)
About Inflow Technologies:
Inflow Technologies, founded in 2005 and headquartered in Bangalore, is a leading value-added IT infrastructure distributor across Networking, Cybersecurity, Unified Communications, AIDC, Surveillance, Server, Storage, and Software. With 20+ locations across India/South Asia and a 120+ member certified technical team, Inflow supports channel partners through the full solution sales cycle. Annual run-rate revenue: USD 700+ Million.
Position Overview:
We're looking for an experienced Technical Consultant (L3 Engineer) specializing in Netskope and Security Service Edge (SSE) technologies. You'll own end-to-end architecture, design, deployment, and optimization of cloud security solutions — acting as a trusted advisor who translates business requirements into secure, scalable technical architectures, and resolves advanced issues through root cause analysis.
Key Responsibilities:
Implementation & Deployment
- Deploy Netskope CASB (API + Proxy), SWG, DLP (Email/Web/Network), ZTNA (Private Access), NPA, and Prime Advantage package
- Configure traffic steering (Client, GRE, IPsec), policy rules (DLP, URL filtering, access control), and dashboard fine-tuning
- Perform agent rollout across Windows, Mac, and Mobile
Architecture & Design
- Design a secure access architecture for remote users, branch offices, and cloud workloads
- Integrate with identity providers (Azure AD, Okta) and existing security stack (Firewall, Proxy, SIEM)
- Integrate Netskope with SIEM (Splunk, QRadar), EDR tools, and email security
- Configure SSO/SAML authentication
Required Qualifications:
- Bachelor's degree in IT/CS or related field
- 6–8 years of experience (L3 level)
- Preferred certifications: Netskope Certified Cloud Security Architect (NCSA), NSK 100/200/300, CCNA/Security+ (good to have)
Interview Process: 2 rounds (Virtual) + Final round (Face-to-Face)
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