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Inflow Technologies
Inflow Technologies cover picture
Founded :
2005
Type :
Services
Size
Stage

About

Inflow Technologies addresses the growing needs of organizations to manage and secure information more effectively and intelligently. The team at Inflow Technologies are well-versed with latest and the most powerful technologies available today for locating, organizing, managing, retrieving, analyzing, protecting, and presenting information. Founded in 2005 , Inflow Technologies is a niche player in the IT Infrastructure Distribution & Services industry providing Value Added Distribution in Information Security, Networking, AIDC & POS, Infrastructure & Application Software, Storage Management and Electronic Security products & related Services in South Asia with revenue run rate of 1200+ crores. Inflow has a direct relationship with 40+ Global Technology vendors & is headquartered in Bangalore with presence in 15 locations. Inflow operates through 3 Business Units with a total team strength of 267 including 24% technical (Pre & Field). The Promoter team members have a collective relevant industry experience of 225+ man-years. Inflow does business through 1350+ channel partners & one or more solutions is offered to 6500+ end customers.
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Jobs at Inflow Technologies

Inflow Technologies
at Inflow Technologies
Agency job
via Aanet Talent Global Solutions by Anita Ravishankar
Mumbai
3 - 6 yrs
₹8L - ₹10L / yr
IT service management
IT sales
IT Channel Sales
Channel Sales
IT service sales
+1 more

Business Development Manager (BDM) – Services


Client: Inflow Technologies

Locations: Mumbai

Work Mode: Work From Office | 5 days/week

Experience Required: 4+ years

Education: Graduate or Post Graduate


About Inflow Technologies

Founded in 2005, Inflow Technologies is a niche Value Added Distributor in IT Infrastructure — spanning Networking, Cyber Security, Unified Communications & Collaboration, AIDC, Surveillance, Server, Storage, and related Software/Services across India and South Asia. Headquartered in Bangalore with 20+ locations and a 120+ member certified technical team, the company supports channel partners through the full solution sales cycle. Annual run-rate revenue: USD 700+ Million.


Position Overview

The BDM will drive sales of Professional Services, Consulting, Training, and Assessments for an assigned region, acting as the connecting point between channel partners and their end customers.


Key Responsibilities

  • Drive regional sales for Professional Services, Support, Consulting, Training & Assessments
  • Operate as a bridge between channel partners and their customers
  • Collaborate closely with the Services Delivery team for solution positioning
  • Apply strong techno-commercial understanding to structure deals
  • Represent the company with strong oral, written, and presentation skills

Required Skills & Experience

  • 4+ years in IT Channel Sales / Channel Management & Development
  • Strong interpersonal and communication skills
  • Techno-commercial acumen in a services/consulting sales context


Interview Process

2 rounds — Virtual, followed by Final Face-to-Face

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Inflow Technologies
at Inflow Technologies
Agency job
via Aanet Talent Global Solutions by Anita Ravishankar
Bengaluru (Bangalore)
6 - 12 yrs
₹18L - ₹20L / yr
Cisco SSE
Secure Service Edge
Implementation
Confiquration
Deployment
+10 more

Technical Consultant – Cisco SSE


Company: Inflow Technologies

Website: https://inflowtechnologies.com/


Company Details:

Founded in 2005, Inflow Technologies is a niche player in the IT Infrastructure Distribution Services industry, providing Value Added Distribution in Networking, Cyber Security, Unified Communications and Collaboration, AIDC, Surveillance, Server, Storage & Software related Products & Services in India/South Asia. Inflow is headquartered in Bangalore with a presence across 20+ locations, enabling resellers to design, deploy, and adopt IT Infrastructure solutions to facilitate their customers' needs. This initiative, supported by a strong technical team of 120+ certified resources, assists channel partners throughout their sales cycle. Inflow has an annual run-rate revenue of USD 700+ million.


Location: Bangalore

Mode of Working: Work From Office

Days of Working: 5 Days a week


Responsibilities:

Position Overview:

We are seeking a highly skilled and customer-centric Technical Consultant – Cisco SSE (Security Service Edge) to join our team in Bangalore. In this role, you will act as a trusted advisor and hands-on expert, leading the end-to-end design, deployment, and optimization of Cisco's cutting-edge SSE solutions for enterprise clients.

Key Responsibilities:

  • Design and implement Cisco SSE solutions for secure user access to cloud and on-prem resources.
  • Perform ongoing policy and access control reviews, aligning with Zero Trust principles.
  • Troubleshoot SSE-related issues, including secure connectivity, access policies, and traffic routing.
  • Lead end-to-end implementation of Cisco SSE solutions for enterprise clients.
  • Configure and deploy Cisco (ZTNA, SWG, CASB) in customer environments.
  • Work closely with network teams to integrate Cisco SD-WAN and optimize SSE delivery.
  • Troubleshoot technical issues during and after implementation, ensuring minimal downtime.
  • Conduct knowledge transfer and handover sessions for client IT teams.
  • Collaborate with Cisco TAC, account managers, and the partner ecosystem for escalations.
  • Document configurations, solution architectures, and SOPs.
  • Provide post-deployment tuning, updates, and optimization services.
  • Collaborate with IT, Security, and Compliance teams to ensure architecture meets business and regulatory requirements.
  • Monitor and optimize network security performance across branch offices, mobile users, and remote workforces.
  • Provide technical documentation and training to internal teams.


Skills Needed:

Core Requirements — Education & Experience: Min 6 Years

  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • 6 to 12 years of experience in network and security engineering


Interview Process: 2 Rounds Virtual and Final Face-to-Face







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Inflow Technologies
at Inflow Technologies
Agency job
via Aanet Talent Global Solutions by Anita Ravishankar
Bengaluru (Bangalore)
6 - 12 yrs
₹20L - ₹20L / yr
Palo Alto
Prism
prisma
prisma access
Implementation
+9 more

Technical Consultant – Palo Alto Networks


Company: Inflow Technologies

Website: https://inflowtechnologies.com


About: Founded in 2005, Inflow Technologies is a niche IT Infrastructure Distribution Services player offering Value Added Distribution in Networking, Cybersecurity, UCC, AIDC, Surveillance, Server, Storage & Software across India/South Asia. HQ in Bangalore, 20+ locations, 120+ certified technical resources, USD 700M+ annual run-rate revenue.


Location: Bangalore

Work Mode: Work From Office

Work Days: 5 days/week


Position Overview

Senior-level, high-impact technical role driving architecture, implementation, and optimization of Palo Alto Networks' enterprise security solutions. Acts as SME bridging security engineering and client-facing technical consultation.

Key Responsibilities

  • Design, deploy, and optimize Palo Alto NGFW solutions in complex enterprise environments
  • Provide L3/L4 escalation support for Palo Alto firewall, Prisma, and Cortex-related issues (PAN-OS)
  • Architect and implement: Prisma Access (SASE/ZTNA), Prisma Cloud (CSPM, CWPP, CNAPP), Cortex XDR/XSOAR
  • Advanced troubleshooting: traffic flow issues, security policy mismatches, VPN (IPSec/GlobalProtect), threat prevention, URL filtering, SSL decryption
  • Lead end-to-end implementation projects (design, deployment, migration, optimization)
  • Integrate Palo Alto solutions with SIEM/SOC platforms, IAM (SAML, Azure AD, Okta), and public cloud (AWS, Azure, GCP)
  • Manage HA, clustering, and firewall upgrades
  • Liaise with Palo Alto TAC for critical issue resolution
  • Conduct security assessments, best practice reviews, and performance tuning
  • Maintain technical documentation (HLDs/LLDs, SOPs, runbooks)
  • Mentor L1/L2 engineers
  • Participate in change management, maintenance windows, and incident response

Requirements

  • Experience: 6–12 years in network and security engineering (min 6 years)
  • Education: Bachelor's degree in Computer Science, Engineering, or related field

Process

  • Interview Rounds: 2 Virtual + Final Face-to-Face
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Inflow Technologies
at Inflow Technologies
Agency job
via Aanet Talent Global Solutions by Anita Ravishankar
Mumbai
2 - 6 yrs
₹7L - ₹8L / yr
Unified communications
Voice Over IP (VoIP)
IP Telephony
VoIP management
AV
+13 more


Position: Pre-Sales Technical Consultant – UCC Products


Company: Inflow Technologies

Website: https://inflowtechnologies.com/


Company Details: Founded in 2005, Inflow Technologies is a niche player in the IT Infrastructure Distribution Services industry, providing Value Added Distribution in Networking, Cyber Security, Unified Communications and Collaboration, AIDC, Surveillance, Server, Storage & Software related Products & Services in India/South Asia. Inflow is headquartered in Bangalore with a presence across 20+ locations, enabling resellers to design, deploy, and adopt IT Infrastructure solutions to facilitate their customers' needs. This initiative, supported by a strong technical team of 120+ certified resources, assists channel partners throughout their sales cycle. Inflow has an annual run-rate revenue of USD 700+ million.


Location: Mumbai

Mode of Working: Work From Office

Days of Working: 5 Days a week


Responsibilities

Position Overview:

We are seeking a dynamic, technically proficient, and partner-focused PreSales Consultant specializing in Unified Communications and Collaboration (UCC) solutions. In this role, you will act as the technical bridge between our internal sales teams, channel partners, and vendors. Your primary mission will be to empower and enable our channel partners, design robust UCC technical solutions, and drive successful customer engagements from initial discovery through to solution validation.

Key Responsibilities:

  • Deliver PreSales training for Channel Partners on products and solutions, and handhold them so they can progressively manage customer engagements going forward.
  • Collaborate closely with the internal sales team throughout the opportunity cycle.
  • Prepare technical proposals, respond to RFPs/RFIs, and address Channel Partner and End Customer queries.
  • Engage with Channel Partners to understand End Customer requirements, and deliver product demonstrations, presentations, and proof of concepts to validate proposed solutions.
  • Coordinate with Inflow's Vendors and internal stakeholders to support solution validation. Ensure effective communication and timely closure of opportunities.
  • Continuously upgrade technical expertise through certifications, industry awareness, and structured learning. Stay current with technology trends, new product capabilities, and best practices.

Key Skills

  1. Work experience with Information and Communications Technology (ICT) distribution companies or System Integration companies is desirable.
  2. Exposure to or certifications in relevant products and solutions from Inflow Technologies' vendor list (UCC Portfolio) will be desirable.
  3. Broad understanding of key UCC technologies and core concepts is essential — including, but not limited to, IP telephony, VoIP, video conferencing systems, contact centre solutions, unified messaging, collaboration platforms, audio-visual solutions, headsets & endpoints, meeting room solutions, and integration with Microsoft Teams, Zoom, Webex, and other cloud collaboration ecosystems; along with knowledge of architectures, design principles, and deployment models within the domain.
  4. Ability to train partners, design technical solutions, and prepare accurate Bills of Materials (BOMs) based on customer requirements is essential. Hands-on experience — not at deep implementation level, but sufficient to manage design discussions, training, customer queries, product demonstrations, and Proof of Concepts (POCs) — is essential.


Skills Needed

  • Excellent verbal and written communication skills with a consultative approach.
  • Strong presentation skills with ability to explain technical concepts clearly.
  • Problem-solving ability with focus on addressing customer pain points.
  • Customer-oriented mindset with adaptability and continuous learning.
  • Effective time management, multitasking, and team collaboration abilities.


Interview Process: 2 Rounds Virtual and Final Face-to-Face




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Inflow Technologies
at Inflow Technologies
Agency job
via Aanet Talent Global Solutions by Anita Ravishankar
Bengaluru (Bangalore)
3 - 6 yrs
₹5L - ₹6L / yr
Renewalcontract
Salesforce
Implementation
Account Management
Sales Operations
+3 more

Renewals Specialist – Inflow Technologies (Bangalore):


Company: Inflow Technologies — IT infrastructure distribution

(Networking, Cybersecurity, UCC, AIDC, Surveillance, Server, Storage), ~$700M annual run-rate, HQ Bangalore, 20+ locations.


Role: Bangalore, WFO, 5 days/week. Sits in the Distribution Renewal Team — drives renewals of contracts/subscriptions/software licenses/maintenance agreements through partner and distributor channels.


Key Responsibilities:

  • Pipeline management — track/forecast renewal aging, backlog, close rates by distributor cohort in Salesforce
  • Quote generation — prepare/validate/issue renewal quotes ahead of expiry
  • Partner enablement — work with channel partners on renewal execution, pricing governance, blocker resolution
  • Forecasting & reporting — renewal sentiment, opportunity stages, monthly linearity to stakeholders

Required Skills & Experience:

  • Bachelor's degree + 1–3+ years in account management, sales ops, or contract renewals (SaaS or channel ecosystem experience preferred)
  • Strong Salesforce (CRM) proficiency + Excel/data management
  • Soft skills: negotiation, cross-functional coordination, written/verbal communication

Process/Other:

  • 2 rounds virtual + 1 final F2F








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Inflow Technologies
at Inflow Technologies
Agency job
via Aanet Talent Global Solutions by Anita Ravishankar
Bengaluru (Bangalore)
6 - 12 yrs
₹18L - ₹20L / yr
Forcepoint
forcepoint DLP
Forcepoint Implementation
Forcepoint configuration
Forcepoint SWG
+4 more

Position: Technical Lead – Forcepoint (Data & Cloud Security)


Company: Inflow Technologies

Location: Bangalore

Work Mode: Work From Office | 5 days/week

Experience Required: Minimum 6 years

Interview Process: 2 rounds (Virtual + Final Face-to-Face)


About Inflow Technologies

Founded in 2005, Inflow is a value-added IT infrastructure distributor covering Networking, Cybersecurity, UC&C, AIDC, Surveillance, Server, Storage & Software across India/South Asia. HQ'd in Bangalore with 20+ locations, backed by a 120+ certified technical team, and ~USD 700M+ annual run-rate revenue.


Position Overview

Acting as the Forcepoint subject matter expert, this role owns end-to-end design, deployment, and troubleshooting of enterprise data and cloud security architectures — spanning DLP, SWG, CASB, and SSE/ZTNA. The role sits at the intersection of solution architecture and hands-on L3 execution: defining security policies, configuring network proxies, and resolving complex support escalations in a client-facing, consultative capacity.


Core Products

  • Forcepoint DLP (Endpoint, Network, Web, Email)
  • Forcepoint Web Security
  • Forcepoint Email Security
  • Forcepoint CASB
  • Forcepoint Suite / Forcepoint One
  • Forcepoint Cloud Security / SSE (incl. ZTNA)
  • Forcepoint DSPM


Key Responsibilities

1. Solution Design & Architecture

  • Design enterprise architectures: DLP (Endpoint + Network + Discovery), Web Security (Proxy/Hybrid/Cloud), CASB & SaaS protection, Forcepoint Suite/One
  • Install & configure Management Server, Policy Engine, Detection Servers, Protectors (Email/Web/Network), Endpoint agents (Windows/Mac)
  • Implement EDM/IDM/OCR and data classification policies

2. Web Security (SWG)

  • Deploy on-prem (V-series appliances) and cloud SWG/hybrid mode
  • Configure transparent/explicit proxy, SSL inspection, URL filtering

3. Email Security

  • Configure SMTP routing, DLP email policies, encryption & compliance rules

4. Advanced Policy Configuration

  • Design/tune DLP policies (structured + unstructured data), web filtering (user/group/app-based), cloud app governance rules

5. L3 Troubleshooting & RCA (Critical)

  • Handle: DLP not detecting over HTTPS, endpoint agent communication failures, web proxy latency/SSL failures, policy not applying to users, email DLP bypass
  • Approach: log analysis (Policy Engine, endpoint, web), packet capture/traffic analysis, root cause identification & permanent fix

Qualifications & Certifications (Preferred)

  • Bachelor's degree (IT/CS or related)
  • Forcepoint Certified Administrator (FCA)
  • Forcepoint DLP Specialist
  • CCNA / Security+ (nice-to-have)


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Inflow Technologies
at Inflow Technologies
Agency job
via Aanet Talent Global Solutions by Anita Ravishankar
Bengaluru (Bangalore)
6 - 12 yrs
₹18L - ₹20L / yr
Netskope
SSE
Implementation
Configuration
Technical Consultant
+7 more

Job Title: Technical Consultant – Netskope & SSE (L3 Engineer)

Company: Inflow Technologies

Location: Bangalore (Work From Office, 5 days/week)


About Inflow Technologies:

Inflow Technologies, founded in 2005 and headquartered in Bangalore, is a leading value-added IT infrastructure distributor across Networking, Cybersecurity, Unified Communications, AIDC, Surveillance, Server, Storage, and Software. With 20+ locations across India/South Asia and a 120+ member certified technical team, Inflow supports channel partners through the full solution sales cycle. Annual run-rate revenue: USD 700+ Million.


Position Overview:

We're looking for an experienced Technical Consultant (L3 Engineer) specializing in Netskope and Security Service Edge (SSE) technologies. You'll own end-to-end architecture, design, deployment, and optimization of cloud security solutions — acting as a trusted advisor who translates business requirements into secure, scalable technical architectures, and resolves advanced issues through root cause analysis.


Key Responsibilities:

Implementation & Deployment

  • Deploy Netskope CASB (API + Proxy), SWG, DLP (Email/Web/Network), ZTNA (Private Access), NPA, and Prime Advantage package
  • Configure traffic steering (Client, GRE, IPsec), policy rules (DLP, URL filtering, access control), and dashboard fine-tuning
  • Perform agent rollout across Windows, Mac, and Mobile

Architecture & Design

  • Design a secure access architecture for remote users, branch offices, and cloud workloads
  • Integrate with identity providers (Azure AD, Okta) and existing security stack (Firewall, Proxy, SIEM)
  • Integrate Netskope with SIEM (Splunk, QRadar), EDR tools, and email security
  • Configure SSO/SAML authentication


Required Qualifications:

  • Bachelor's degree in IT/CS or related field
  • 6–8 years of experience (L3 level)
  • Preferred certifications: Netskope Certified Cloud Security Architect (NCSA), NSK 100/200/300, CCNA/Security+ (good to have)


Interview Process: 2 rounds (Virtual) + Final round (Face-to-Face)






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Inflow Technologies
at Inflow Technologies
Agency job
via Aanet Talent Global Solutions by Anita Ravishankar
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
1 - 5 yrs
₹4L - ₹8L / yr
CCTV
Access control
VMS
video management system
APNR
+2 more

Job Description: Pre-Sales Technical Consultant - Delhi TBU Pre-Sales

Location: Delhi ( Only Local Candidates to Apply)

Department: Presales (TBU)

Reports to: Technical Manager Presales

Job Type: Full-time

Experience Level: 1-3 years


About the Role

We are seeking a highly skilled and motivated Presales Technical Consultant with a strong background in Electronic Surveillance technologies, including CCTV, Access Control, Video Management Systems (VMS), ANPR, and other security solutions. You will play a key role inbridging the gap between customer needs and technical solutions by delivering customized proposals, technical demonstrations, and solution designs in collaboration with sales and engineering teams.


Key Responsibilities

• Solution Design and Customization:

o Technical presales professionals work with clients to understand their technical requirements and design solutions that fit their specific business needs. This may involve configuring and customizing products, integrating different technologies, and ensuring that the solution aligns with the client's infrastructure.

o They analyze client challenges and propose relevant products or services, often creating detailed technical presentations, demos, and proof of concepts (PoCs) that showcase how the solution will work in the client’s environment.


• Product Demonstrations:

o One of the core responsibilities is delivering live or recorded product

demonstrations. These demos illustrate the solution's features and capabilities, address technical queries, and demonstrate how the product can solve the client’s business challenges.

o Technical presales engineers often use real-world examples, simulations, or customized demos to ensure the potential customer can see how the solution will operate in their specific use case.


• Technical Consultation and Advisory:

o They act as technical advisors to customers throughout the sales process, answering in-depth technical questions, resolving concerns, and providing insights on how a product can integrate with the customer’s current systems.

o In complex environments, they may offer consulting services, such as

architectural design, capacity planning, and scalability assessments to

ensure the proposed solution is viable and effective for the client’s needs.


• Proof of Concept (PoC) Development:


o Technical presales often spearhead the creation of PoCs, which allow potential customers to test the solution in their own environment. This hands-on approach provides a direct opportunity for clients to verify the solution's functionality and ensure it meets their technical and business needs before making a purchasing decision.

o PoCs help mitigate risk and showcase the specific advantages of the product or solution being proposed.


• RFP/RFI Response:

o Technical presales engineers are often responsible for responding to Requests for Proposals (RFPs) and Requests for Information (RFIs) issued by clients. These documents typically outline the client’s technical and business requirements, and it is the presales engineer’s role to provide detailed technical responses, demonstrating how the proposed solution meets or exceeds these requirements.

o They collaborate with the sales and product teams to ensure responses are both technically accurate and commercially viable.


• Technical Documentation:

o Creating and maintaining technical documentation is a key part of the presales role. This can include solution architecture diagrams, technical

specifications, and proposal documents. These materials help provide clarity and detail about the proposed solution and how it will be implemented.


Required Skills & Qualifications

• Bachelor's degree in Electronics, IT, Telecommunications, or a related technical discipline.

• 1-3 years of experience in a presales or technical consulting role or a technical implementation specialist within the electronics industry surveillance or security industry.


• Solid understanding of:

o CCTV (Analog, IP-based systems)

o Access Control Systems

o Video Analytics / AI-based Surveillance

o VMS (e.g., Milestone, Genetec, Axis, etc.)

o Intrusion Detection & Perimeter Security

• Proficiency in Visio, and MS Office suite.

• Strong presentation and communication skills.

• Ability to translate technical features into customer benefits.

• Experience with tenders and solution costing.


What We Offer

• Competitive salary and performance incentives

• Opportunity to work with cutting-edge surveillance technologies

• Professional development and certification support

• Collaborative, tech-driven work environment

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Inflow Technologies
at Inflow Technologies
Agency job
via Aanet Talent Global Solutions by Anita Ravishankar
Bengaluru (Bangalore)
2 - 6 yrs
₹8L - ₹12L / yr
CISCO SSE
SSE
Secure service Edge
cisco SSE
Secure Service Edge
+12 more

Job Title: L2 Post-Sales Engineer – Cisco SSE (Secure Service Edge)


Department: Cybersecurity / Network Security

Location: Bangalore 

Job Type: Full time

Gross Salary: 10 - 12 LPA

Experience: 3–5 Years



Key Responsibilities:

  • Lead partial or full deployment of Cisco SSE components under guidance from senior engineers.
  • Configure and optimize Cisco (ZTNA, SASE, SWG, CASB).
  • Assist in integrating Cisco SD-WAN (Viptela/Meraki) into SSE frameworks.
  • Perform Level 2 troubleshooting, including analysing logs, policy behaviour, and network flow.
  • Engage directly with client IT teams to provide remote support, training, and resolution planning.
  • Contribute to maintaining solution documentation, run books, and knowledge base.
  • Participate in upgrade/migration projects and post-deployment optimization efforts.


Technical Skills Required:

  • Good understanding of Cisco SD-WAN (routing, security policies, cloud integration).
  • Familiarity with SASE architecture, ZTNA, SWG, CASB, and cloud security posture.
  • Ability to perform log analysis, packet capture interpretation, and root cause diagnosis.
  • Comfort with CLI and web-based interfaces of security/networking tools.
  • Basic scripting/automation (Python, Shell) experience is a plus.


Certifications (Preferred but Not Mandatory):

  • Cisco Certified Specialist – Security Core / CCNP Security
  • Cisco Umbrella and Duo product training/certification
  • Other SASE/SSE vendor exposure (Zscaler, Prisma, Netskope) is a plus
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Inflow Technologies
at Inflow Technologies
Agency job
via Aanet Talent Global Solutions by Anita Ravishankar
Bengaluru (Bangalore)
2 - 6 yrs
₹8L - ₹10L / yr
Palo Alto
TAC
Network Security
Firewall

Palo Alto TAC Engineer

Department: Technical Assistance Center (TAC)

Location: Bangalore

Job Type: Full-Time


Company Name

Inflow Technologies

Company Website

https://inflowtechnologies.com/

Company details

Founded in 2005, Inflow Technologies is a niche player in the IT Infrastructure Distribution Services industry providing Value Added Distribution in Networking, Cyber Security, Unified Communications and Collaboration, AIDC, Surveillance, Server, Storage & Software related Products & Services in India/South Asia.


Inflow is headquartered in Bangalore with presence across 20+ locations, enabling resellers to design, deploy and adopt IT Infrastructure solutions to facilitate their customer needs. This initiative, supported by a strong technical team of 120+ certified resources, assists channel partners throughout their sales cycle.


Inflow has an annual run-rate revenue of USD 700+ Million.


Location: Bangalore

Mode of Working: Work Form Office

Days of Working: 5 Days a week


Responsibilities

About the Role:


We are looking for an experienced and technically skilled TAC (L1+) to join our Palo Alto Networks support team. 

Key Responsibilities:

  • Advanced Troubleshooting & Escalations:
  • Handle and lead resolution of highly complex L1+ support cases across Palo Alto Networks technologies (e.g., NGFW, Panorama, GlobalProtect, Prisma, Cortex).
  • Technical Leadership:
  • Act as a go-to expert for L1/L2 engineers, providing technical mentorship, guidance, and support.
  • Collaboration:
  • Work closely with Engineering, QA, and Product Management teams to drive product improvements and bug fixes based on customer feedback and recurring issues.
  • Root Cause Analysis (RCA):
  • Conduct thorough analysis of recurring issues and drive permanent corrective actions.
  • Customer Communication:
  • Interface directly with enterprise customers, ensuring timely and accurate communication throughout the support lifecycle, especially for high-severity incidents.
  • Knowledge Sharing:
  • Create and maintain detailed technical documentation, knowledge base articles, and troubleshooting guides.
  • Incident Management:
  • Assist in managing P1/P2 incidents and ensure proper escalation paths and resolution workflows are followed.
  • Training & Development:
  • Deliver internal training sessions for TAC team members and contribute to skills development programs.

Interview process

2 Rounds - 1st is Virtual (1 round can be face-to-face)

Skills:

Required Skills & Qualifications:

  • 4+ years in a technical support or network/security engineering role.
  • Expert-level knowledge of Palo Alto Networks products and technologies.
  • Deep understanding of networking concepts (TCP/IP, BGP, OSPF, NAT, VPNs, DNS).
  • Experience with security concepts (firewalls, IDS/IPS, threat prevention, SSL decryption).
  • Familiarity with tools such as CLI, packet capture analysis (Wireshark), syslog, and debug commands.
  • Strong communication and customer-facing skills.


Preferred Skills and Certifications:

  • Palo Alto Networks certifications such as PCNSE or PCCSE.
  • Experience with cloud security (AWS, Azure, GCP) and Prisma Access or Prisma Cloud.
  • Hands-on experience with automation/scripting (Python, REST APIs, Ansible) is a plus.
  • ITIL or similar framework experience is beneficial.


Any other additional information

Commitment Clause of 3 Years


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Profitable

About the company

Quantiphi is an award-winning AI-first digital engineering company driven by the desire to reimagine and realize transformational opportunities at the heart of the business. Since its inception in 2013, Quantiphi has solved the toughest and most complex business problems by combining deep industry experience, disciplined cloud, and data-engineering practices, and cutting-edge artificial intelligence research to achieve accelerated and quantifiable business results.

Jobs

2

NeoGenCode Technologies Pvt Ltd cover picture
NeoGenCode Technologies Pvt Ltd's logo

NeoGenCode Technologies Pvt Ltd

https://neogencode.com
Founded
2023
Type
Services
Size
10-50
Stage
Raised funding

About the company

Welcome to Neogencode Technologies, an IT services and consulting firm that provides innovative solutions to help businesses achieve their goals. Our team of experienced professionals is committed to providing tailored services to meet the specific needs of each client. Our comprehensive range of services includes software development, web design and development, mobile app development, cloud computing, cybersecurity, digital marketing, and skilled resource acquisition. We specialize in helping our clients find the right skilled resources to meet their unique business needs. At Neogencode Technologies, we prioritize communication and collaboration with our clients, striving to understand their unique challenges and provide customized solutions that exceed their expectations. We value long-term partnerships with our clients and are committed to delivering exceptional service at every stage of the engagement. Whether you are a small business looking to improve your processes or a large enterprise seeking to stay ahead of the competition, Neogencode Technologies has the expertise and experience to help you succeed. Contact us today to learn more about how we can support your business growth and provide skilled resources to meet your business needs.

Jobs

446

WINIT cover picture
WINIT's logo

WINIT

https://winitsoftware.com
Founded
1997
Type
Product
Size
100-500
Stage
Profitable

About the company

Jobs

3

Blitzy cover picture
Blitzy's logo

Blitzy

https://blitzy.com
Founded
2024
Type
Product
Size
0-20
Stage
Raised funding

About the company

Blitzy is a Boston, MA based Generative AI Start-up with an established office in Pune, India. We are on a mission to automate custom software creation to unlock the next industrial revolution. We're backed by multiple tier 1 investors, have success as founders at the last start-up, and dozens of Generative AI patents to our names.


Our Culture

Our Co-Founder and CTO is a Serial Gen AI Inventor who grew up in Pune, India, is a BITS Pilani graduate, and worked at NVIDIA's Pune office for 6 years. There, he was promoted 5 times in 6 years and was transferred to the NVIDIA Headquarters in Santa Clara, California. After making significant contributions to NVIDIA, he proceeded to attend Harvard for his dual Masters in Engineering and MBA from HBS. Our other Co-Founder/CEO is a successful Serial Entrepreneur who has built multiple companies. As a team, we work very hard, have a curious mind-set, and believe in a low-ego high output approach.


Funding Journey

In September 2024, Blitzy secured $4.4M in seed funding from prominent investors including Link Ventures, Asymmetric Capital Partners, Flybridge, and four other strategic investors, demonstrating strong market confidence in their autonomous software development platform.


Our Values

  1. We move Blitzy Fast: Time is both our company's and our client's most precious asset. We move fast and fearlessly to innovate internally and deliver exceptional software externally to our clients.
  2. We have a Championship Mindset: We operate like a professional sports team. We win as a team by holding ourselves and each other to high standards, collaborating in-person, and remaining focused on the mission.
  3. We have a Passion for Invention: We are inventors at heart. We value starting with best practices and open source, but we are pushing the frontier of what is possible.
  4. We Work for the Customer: We focus on delivering outsized value to the customers we work with and expanding those relationships to deep, meaningful partnerships.


What We Ask of Candidates

Please ask yourself if you are ready for a challenge before applying. Even in optimal conditions, Start-Ups are hard, and are always a lot of work. What you do week to week will change. If this feels exciting, not concerning, that's a good sign.

Jobs

5

Neuvamacro Technology Pvt Ltd cover picture
Neuvamacro Technology Pvt Ltd's logo

Neuvamacro Technology Pvt Ltd

https://macrotechit.com
Founded
2019
Type
Services
Size
0-20
Stage
Bootstrapped

About the company

Leading IT management company offering IT support, outsourcing, cybersecurity, and skill development. Reliable managed IT solutions tailored for your needs.

Jobs

1

Upland Software cover picture
Upland Software's logo

Upland Software

https://uplandsoftware.com
Founded
2010
Type
Product
Size
1000-5000
Stage
Profitable

About the company

Upland Software is a global cloud-software company that helps businesses “work smarter” by offering purpose-built, AI-enabled applications that drive revenue, reduce costs and deliver immediate value.


Founded in 2010 and headquartered in Austin, Texas, the company supports thousands of customers across industries—from enterprise to SMB—serving sectors such as manufacturing, retail, government, education, and technology.


Their product portfolio (20+ proven cloud products) spans knowledge-management, content lifecycle automation, digital marketing, project and work management, and contact-centre solutions—all enhanced by embedded AI.


Upland is committed to modern, flexible work—promoting a culture where remote, global teams collaborate and grow together

Jobs

1

Iitil cover picture
Iitil's logo

Iitil

https://iitil.com/team
Founded
2018
Type
Products & Services
Size
20-100
Stage
Profitable

About the company

IITIL brings data intelligence, enterprise AI, machine learning, cloud DevOps, analytics, and enterprise engineering together — turning fragmented data into measurable outcomes.

Jobs

4

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