Inflow Technologies
https://inflowtechnologies.comAbout
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Jobs at Inflow Technologies
Job Title: L2 Post-Sales Engineer – Cisco SSE (Secure Service Edge)
Department: Cybersecurity / Network Security
Location: Bangalore
Job Type: Full time
Gross Salary: 10 - 12 LPA
Experience: 3–5 Years
Key Responsibilities:
- Lead partial or full deployment of Cisco SSE components under guidance from senior engineers.
- Configure and optimize Cisco (ZTNA, SASE, SWG, CASB).
- Assist in integrating Cisco SD-WAN (Viptela/Meraki) into SSE frameworks.
- Perform Level 2 troubleshooting, including analysing logs, policy behaviour, and network flow.
- Engage directly with client IT teams to provide remote support, training, and resolution planning.
- Contribute to maintaining solution documentation, run books, and knowledge base.
- Participate in upgrade/migration projects and post-deployment optimization efforts.
Technical Skills Required:
- Good understanding of Cisco SD-WAN (routing, security policies, cloud integration).
- Familiarity with SASE architecture, ZTNA, SWG, CASB, and cloud security posture.
- Ability to perform log analysis, packet capture interpretation, and root cause diagnosis.
- Comfort with CLI and web-based interfaces of security/networking tools.
- Basic scripting/automation (Python, Shell) experience is a plus.
Certifications (Preferred but Not Mandatory):
- Cisco Certified Specialist – Security Core / CCNP Security
- Cisco Umbrella and Duo product training/certification
- Other SASE/SSE vendor exposure (Zscaler, Prisma, Netskope) is a plus
Palo Alto TAC Engineer
Department: Technical Assistance Center (TAC)
Location: Bangalore
Job Type: Full-Time
Company Name
Inflow Technologies
Company Website
https://inflowtechnologies.com/
Company details
Founded in 2005, Inflow Technologies is a niche player in the IT Infrastructure Distribution Services industry providing Value Added Distribution in Networking, Cyber Security, Unified Communications and Collaboration, AIDC, Surveillance, Server, Storage & Software related Products & Services in India/South Asia.
Inflow is headquartered in Bangalore with presence across 20+ locations, enabling resellers to design, deploy and adopt IT Infrastructure solutions to facilitate their customer needs. This initiative, supported by a strong technical team of 120+ certified resources, assists channel partners throughout their sales cycle.
Inflow has an annual run-rate revenue of USD 700+ Million.
Location: Bangalore
Mode of Working: Work Form Office
Days of Working: 5 Days a week
Responsibilities
About the Role:
We are looking for an experienced and technically skilled TAC (L1+) to join our Palo Alto Networks support team.
Key Responsibilities:
- Advanced Troubleshooting & Escalations:
- Handle and lead resolution of highly complex L1+ support cases across Palo Alto Networks technologies (e.g., NGFW, Panorama, GlobalProtect, Prisma, Cortex).
- Technical Leadership:
- Act as a go-to expert for L1/L2 engineers, providing technical mentorship, guidance, and support.
- Collaboration:
- Work closely with Engineering, QA, and Product Management teams to drive product improvements and bug fixes based on customer feedback and recurring issues.
- Root Cause Analysis (RCA):
- Conduct thorough analysis of recurring issues and drive permanent corrective actions.
- Customer Communication:
- Interface directly with enterprise customers, ensuring timely and accurate communication throughout the support lifecycle, especially for high-severity incidents.
- Knowledge Sharing:
- Create and maintain detailed technical documentation, knowledge base articles, and troubleshooting guides.
- Incident Management:
- Assist in managing P1/P2 incidents and ensure proper escalation paths and resolution workflows are followed.
- Training & Development:
- Deliver internal training sessions for TAC team members and contribute to skills development programs.
Interview process
2 Rounds - 1st is Virtual (1 round can be face-to-face)
Skills:
Required Skills & Qualifications:
- 4+ years in a technical support or network/security engineering role.
- Expert-level knowledge of Palo Alto Networks products and technologies.
- Deep understanding of networking concepts (TCP/IP, BGP, OSPF, NAT, VPNs, DNS).
- Experience with security concepts (firewalls, IDS/IPS, threat prevention, SSL decryption).
- Familiarity with tools such as CLI, packet capture analysis (Wireshark), syslog, and debug commands.
- Strong communication and customer-facing skills.
Preferred Skills and Certifications:
- Palo Alto Networks certifications such as PCNSE or PCCSE.
- Experience with cloud security (AWS, Azure, GCP) and Prisma Access or Prisma Cloud.
- Hands-on experience with automation/scripting (Python, REST APIs, Ansible) is a plus.
- ITIL or similar framework experience is beneficial.
Any other additional information
Commitment Clause of 3 Years
Solution Architect (Presales for Services)
Company Name: Inflow Technologies
Company Website: https://inflowtechnologies.com/
Company details
Founded in 2005, Inflow Technologies is a niche player in the IT Infrastructure Distribution Services industry providing Value Added Distribution in Networking, Cyber Security, Unified Communications and Collaboration, AIDC, Surveillance, Server, Storage & Software related Products & Services in India/South Asia.
Inflow is headquartered in Bangalore with presence across 20+ locations, enabling resellers to design, deploy and adopt IT Infrastructure solutions to facilitate their customer needs. This initiative, supported by a strong technical team of 120+ certified resources, assists channel partners throughout their sales cycle.
Inflow has an annual run-rate revenue of USD 700+ Million.
Location: Bangalore
Mode of Working: Work From Office
Days of Working: 5 Days a week
Responsibilities
Position Overview:
We are looking for a dynamic and technically proficient Presales Solution Architect to join
our Services Business Unit (BU). This role demands strong expertise in Security,
Networking and Mobility domains and will be pivotal in stitching together complex IT services deals, collaborating with sales teams, engaging with partners and customers, designing end-to-end solutions, preparing Statements of Work (SOW), and creating detailed effort
estimations.
Key Responsibilities:
Presales &Solution Design
- Act as a technical expert in Security, Networking, and Mobility for IT services solutions.
- Engage with customers and channel partners to understand business challenges and technical requirements.
- Design customized service solutions aligned with customer needs.
- Collaborate with OEMs, service delivery, and project teams for developing solution proposals.
SOW & Effort Estimation
- Prepare detailed Statement of Work (SOW) documents clearly outlining deliverables, timelines, and responsibilities.
- Conduct effort estimations based on complexity, scope, and resource requirements.
- Define delivery models (onsite/offshore/hybrid) and SLAs as per project scope.
Bid Management & Deal Structuring
- Own and manage the technical response for RFPs, RFIs, and RFQs.
- Collaborate with internal stakeholders (sales, delivery, legal, and finance) for deal structuring and pricing.
- Build compelling proposals that articulate business value and technical benefits.
Stakeholder Collaboration
- Work closely with the Sales team to position services effectively and drive revenue.
- Interface with customers to provide clarity on solutions, approach, and service capabilities.
- Maintain strong relationships with OEM partners to stay updated on technology trends and solution offerings.
Knowledge Management & Enablement
- Continuously enhance domain knowledge on latest Security, Networking, and Mobility trends and services.
- Contribute to the development of reusable solution templates, case studies, and delivery frameworks.
Experience: 8+ Yrs or relevant Experience in Solution Designing of Networking and Cybersecurity Products
Skills Needed
Required Skills & Experience:
- 8+ years of experience in Presales/Solution Architect roles within IT Services.
Strong hands-on knowledge in:
- Cybersecurity technologies: Firewalls, SIEM, Endpoint Security, Identity & Access Management.
- Networking: SD-WAN, LAN/WAN, Switching/Routing, Wireless.
- Enterprise Mobility: MDM, BYOD strategies, secure access management.
- Demonstrated experience in writing SOWs, designing solutions, and creating effort estimates.
- Deep understanding of ITIL processes and service delivery life cycle.
- Proven experience handling complex, multi-technology deals.
- Excellent presentation, communication, and stakeholder management skills.
Interview process
2 Rounds Virtual and 1 Face-to-Face
Any other additional information
- Preferred Certifications (Nice to Have):
- CCNP / CCIE / CISSP / CISM / CEH / CompTIA Security+
- TOGAF / ITIL Foundation / PMP
- OEM-specific certifications (Cisco, Fortinet, Palo Alto, etc.)
- Commitment Clause of 3 years
- Key Attributes:
- Strategic mindset with attention to detail.
- Ability to work under tight deadlines and manage multiple proposals simultaneously.
- Team player with high ownership and accountability.
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About the company
About Us
Incubyte is an AI-first software development agency, built on the foundations of software craft, where the “how” of building software matters as much as the “what”. We partner with companies of all sizes, from helping enterprises build, scale, and modernize; to pre-product founders bring their ideas to life.
Incubees are power users of AI across the SDLC for speed and efficiency. Guided by Software Craftsmanship values and eXtreme Programming practices, we bring velocity together with the discipline of quality engineering to deliver high-impact, reliable solutions – fast.
Guiding Principles
- Living and breathing our guiding principles on a daily basis is key to success at Incubyte:
- Relentless Pursuit of Quality with Pragmatism
- Striving for exceptional quality without losing sight of practical delivery needs.
- Extreme Ownership Taking full responsibility for decisions, work, and outcomes.
- Proactive Collaboration Actively seeking opportunities to collaborate and leverage the team’s collective strengths.
- Active Pursuit of Mastery Continuously learning, improving, and mastering the craft, never settling for ‘good enough’.
- Invite, Give, and Act on Feedback
- Creating a culture of timely, respectful, actionable feedback for mutual growth.
- Ensuring Client Success Acting as trusted consultants and focusing on delivering true value and outcomes for clients.
Job Description
This is a remote position
Experience Level
This role is ideal for engineers with 5+ years of total experience, including strong hands-on software development experience and 1+ year of technical leadership experience, with a proven track record of shipping complex projects successfully.
An experienced individual contributor and leader who thrives in large, complex projects with widespread impact.
Role Overview
As a Senior Engineer, you’ll ensure that projects don’t just get built — they get shipped. You’ll be the driving force behind architecture design, technical decision-making, project delivery, and stakeholder communication.
A Senior Craftsperson is a multiplier for any team:
- Able to independently own ill-defined, highly ambiguous projects.
- Thinks holistically across Product, Design, Platform, and Operations to deliver highly impactful solutions.
- Shapes roadmaps to tackle complex problems incrementally.
- Raises the quality, correctness, and suitability of their team’s work, with visible impact across their business domain and beyond.
- Strong mentor, role model, and coach for other engineers.
If you take pride in shipping high-quality software, mentoring teams, and creating an environment where engineers can thrive, we’d love to hear from you.
What You’ll Do
- Lead projects end-to-end, from architecture to deployment, ensuring timely, high-quality delivery.
- Collaborate with Engineering and Product Managers to plan, scope, and break work into manageable tasks.
- Always know if the project can ship, with clear trade-offs when needed.
- Drive technical decisions with a shipping-first mindset and active participation in key meetings.
- Maintain deep knowledge of your services, identifying risks and creating mitigation strategies.
- Review code for quality and best practices, mentoring engineers to improve their craft.
- Communicate clearly with stakeholders, set realistic expectations, and build trust.
- Support and guide engineers, helping unblock issues and foster collaboration.
- Anticipate challenges, prepare fallback plans, and facilitate problem-solving.
- Keep documentation accurate, up-to-date, and accessible.
You will also:
- Lead highly ambiguous projects of critical business impact, balancing engineering, operational, and client priorities.
- Link technical contributions directly to business impact, helping the team and stakeholders align.
- Contribute meaningfully to team goals, with visibility into business objectives over multiple quarters.
- Ensure safe rollout of new features through incremental releases, monitoring, and metrics.
- Anticipate and mitigate risks across connected systems, ensuring minimal operational impact.
- Proactively improve system quality and longevity while leveling up those around you.
- Shape roadmaps, vision, and practices of the engineering discipline, influencing both your team and the wider business.
Requirements
What We’re Looking For
- 5+ years of software development experience, with strong architectural design skills.
- Strong hands-on experience with Python and PHP (must-have) and react.js (good-have).
- 1+ year in a technical leadership role, managing pods or cross-functional teams.
- Proficiency in system design, service ownership, and technical documentation.
- Strong experience with code reviews and quality assurance practices.
- Proven ability to communicate effectively with technical and non-technical stakeholders.
- Track record of delivering complex projects on time.
You will also bring:
- Ability to own large, complex projects with widespread impact.
- Demonstrated influence beyond the immediate team, shaping outcomes across a business domain.
- Strengths in stakeholder management and navigating complex scenarios.
- Skills in deliberate discovery to uncover unknowns and design solutions that succeed in real-world conditions.
Benefits
What We Offer
Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.
Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk.
Cutting-Edge Projects: Work on exciting projects with the latest AI technologies
Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance.
Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind.
And More: Extra perks to support your well-being and professional growth.
Work Environment
- Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results.
- Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered.
- Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team.
Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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