Call Quality Analyst

Job Description:-

• Database Administration, Solution design, Database Migration and manageability for Mission Critical Enterprise Applications in Datacentre and Cloud Deployments
• Database migration and upgrades using methods/utilities like Datapump, RMAN backup/restore, data guard and auto upgrades.
• Experience in Oracle Database migrations to cloud (preferably Azure ).
• Must be willing to troubleshoot issues related to Oracle database migration to Azure Cloud
• Work experience in Unix Shell scripting & automation.
• Experience in capacity planning, designing, and implementing enterprise solutions using Oracle Database Technology.
• Effective communication and presentation skills.
• Analyzes problems, identifies solutions, and makes decisions.
• Flexible to work either independently or work in tandem with Cloud Infrastructure team to identify and implement the most efficient cloud-based solutions for the company.
• Demonstrates a willingness to learn, adapt, and grow professionally
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• Mandatory Technical Skills:
• Must have experience with Azure Cloud Infrastructure.
• Experience in End to End Database Migration from On-Prem to Cloud Infrastructure including Virtual Network Design, routing rules, security groups, Instance creation, and database deployment.
• Oracle DB Architecture experience in Oracle 19c,18c &12c .
• Experience in implementing multi-tenant architectures.
• Experience/Exposure in Oracle Enterprise Manager, RMAN, Data guard and Real Application Cluster (RAC)
• Experience in Installation, Cloning, Maintenance/Support of Production and Development Environment.
• Oracle DBA should have experience on 19c,18c &12c upgrade, production support, cross platform migration.
• Experience in Oracle Database upgrade from 11g to 19c,18c &12c on various platforms.
• Experience in any other database apart from Oracle like MS-SQL.
• Good written/Verbal Communication, Presentation, Interactive skills with team across geography

We are seeking a highly skilled PostgreSQL Admin with 3 to 6 years of experience to join our dynamic team. The ideal candidate will have extensive experience in Posgresql or PL/SQL Data Warehousing Concepts Scheduling Basics ETL SQL Data Integration Microsoft SSIS and Unix Shell Scripting. This role involves designing developing and maintaining data integration solutions that support our business objectives.

Responsibilities

• Design and develop robust data integration solutions using postgresql or PL/SQL ETL tools and Microsoft SSIS.
• Oversee the implementation of data warehousing concepts to ensure efficient data storage and retrieval.
• Provide expertise in scheduling basics to automate data processing tasks.
• Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
• Lead the development and maintenance of Unix Shell Scripts for data processing and integration.
• Ensure data quality and integrity by implementing best practices in data integration and ETL processes.
• Monitor and optimize SQL queries to enhance performance and efficiency.
• Develop and maintain documentation for all data integration processes and solutions.
• Troubleshoot and resolve issues related to data integration and ETL processes.
• Conduct code reviews to ensure adherence to coding standards and best practices.
• Provide technical guidance and mentorship to junior developers.
• Stay updated with the latest industry trends and technologies to continuously improve data integration solutions.
• Collaborate with stakeholders to understand business needs and deliver solutions that drive business value.

Qualifications

• Possess a strong understanding of PL/SQL and its application in data integration.
• Demonstrate expertise in data warehousing concepts and their practical implementation.
• Have experience with scheduling basics to automate and streamline data processes.
• Show proficiency in ETL tools and techniques for efficient data extraction transformation and loading.
• Exhibit strong SQL skills for querying and managing databases.
• Be skilled in Microsoft SSIS for developing and maintaining data integration solutions.
• Have experience with Unix Shell Scripting for automating data processing tasks.
• Display excellent problem-solving skills and attention to detail.

Candidates with less than 6 years of experience in Development are kindly requested not to apply.

Role Overview

We are seeking a highly skilled and motivated Staff Engineer to lead our small but talented dev team and take ownership of our architecture and infrastructure. This role is a blend of hands-on technical leadership and strategic planning, critical to our product’s growth and scalability.

Key Responsibilities

• Team Leadership: Lead and manage the technology  along with a small and driven development team, fostering a culture of innovation, collaboration, and excellence.
• Architecture Ownership: Design, review, and evolve the architecture for scalable and robust microservices and micro-products.
• Infrastructure Management: Oversee AWS and GCP environments, ensuring secure, cost-effective, and efficient operations.
• AI Integration: Collaborate with AI specialists to integrate fine-tuned models into our ecosystem seamlessly.
• DevOps Excellence: Establish CI/CD pipelines, monitoring, and alerting systems to support rapid development and reliable deployments.
• Code Quality: Set and enforce high standards for code quality, testing, and documentation.
• Strategic Planning: Collaborate with product and business teams to align technical decisions with company goals.
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Requirements

• Experience: 6+ years in software development with strong backend and frontend expertise (Python, React preferred).
• Architecture Skills: Proven experience designing and implementing scalable, distributed systems.
• Cloud Expertise: Hands-on experience with AWS and GCP services, cost optimization, and infrastructure-as-code tools like Terraform or CloudFormation.
• DevOps Knowledge: Strong understanding of CI/CD pipelines, Docker, Kubernetes, and related tools.
• Leadership: Experience leading and mentoring small teams, driving projects to completion.
• AI Familiarity: Understanding of AI/ML model integration in production systems is a plus.
• Soft Skills: Excellent communication, problem-solving, and organizational skills.
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What We Offer

• Opportunity to shape the future of accessibility technology.
• Collaborative and innovative work environment.
• Competitive compensation and equity options.
• Remote work flexibility.
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Join us in making the web more inclusive and accessible!

Role: SOC Analyst

Job Type: Full Time, Permanent

Location: Onsite – Delhi

Experience Required: 1-3 Yrs

Skills Required:

1) Working knowledge across various security appliances (e.g., Firewall, WAF, Web Security Appliance, Email Security Appliance, Antivirus).

2) Experience with SOC Operations tools like SIEM, NDR, EDR, UEBA, SOAR, etc.

3) Strong analytical and problem-solving skills, with a deep understanding of cybersecurity principles, attack vectors, and threat intelligence.

4) Knowledge of network protocols, security technologies, and the ability to analyze and interpret security logs and events to identify potential threats.

5) Scripting skills (e.g., Python, Bash, PowerShell) for automation and analysis purposes.

6) Skilled in evaluating and integrating inputs from people, processes, and technologies to identify effective solutions.

7) Demonstrate a thorough understanding of the interdependencies between these elements and leverages this knowledge to develop comprehensive, efficient, and sustainable problem-solving strategies.

8) Excellent communication skills to articulate complex technical concepts to non-technical stakeholders and collaborate effectively with team members.

9) Ability to prioritize and manage multiple tasks in a dynamic environment.

10) Willingness to stay updated with the latest cybersecurity trends and technologies.

Job Responsibilities:

1) Continuously monitor and Analyze security alerts and logs to identify potential incidents. Analyze network traffic patterns to detect anomalies and identify potential security breaches.

2) Implement correlation rules and create playbooks as per requirements. Continuously update and suggest new rules and playbooks based on the latest attack vectors and insights from public articles and cybersecurity reports.

3) Use security compliance and scanning solutions to conduct assessments and validate the effectiveness of security controls and policies. Suggest improvements to enhance the overall security posture.

4) Utilize deception security solutions to deceive and detect potential attackers within the network.

5) Leverage deep expertise in networking, system architecture, operating systems, virtual machines (VMs), servers, and applications to enhance cybersecurity operations.

6) Work effectively with cross-functional teams to implement and maintain robust security measures. Conduct thorough forensic analysis of security incidents to determine root causes and impact.

7) Assist with all phases of incident response. Develop and refine incident response strategies and procedures to address emerging cyber threats.

8) Perform digital forensics to understand attack vectors and impact. Swiftly respond to and mitigate security threats, ensuring the integrity and security of organizational systems and data.

9) Professionally communicate and report technical findings, security incidents, and mitigation recommendations to clients.

About Company

Innspark is the fastest-growing Deep-tech Solutions company that provides next-generation products and services in Cybersecurity and Telematics. The Cybersecurity segment provides out-of-the-box solutions to detect and respond to sophisticated cyber incidents, threats, and attacks. The solutions are powered by advanced Threat Intelligence, Machine Learning, and Artificial Intelligence that provides deep visibility of the enterprise’s security.

We have developed and implemented solutions for a wide range of customers with highly complex environments including Government Organizations, Banks & Financial institutes, PSU, Healthcare Providers, Private Enterprises.

Website: https://innspark.in/

What will you be doing? 

• Create test plans, test cases, and test strategy 
• Provide full-stack support for existing and new tools  
• Performance Testing of mobile applications 

What do we expect from you? 

• Bachelor’s degree in Computer Science or equivalent practical experience.  
• 3-5 years of relevant work experience.  
• Solid understanding of Quality Assurance methods and practices.  

• Deep understanding of manual and automated testing concepts.  
• Proficiency in any open-source Automation Framework 
• Experience in testing mobile applications 
• Demonstrated experience in test framework design and development.  
• Strong Software development fundamentals including OOPs, general Algorithms, etc.  

• Computer fundamentals, analytical and problem-solving skills.  
• Comfortable working in a fast-paced, highly collaborative, dynamic work environment  
• Excellent communication, collaboration, reporting, analytical and problem-solving skills.
• Experience in Shell scripting or familiarity with CLI is a plus

Position Name: Full Stack Developer

Department: Engineering

Industry: Digital Marketing

Location: Hyderabad

Employment Type: Full-time

Reporting Manager: Staff Software Engineer

TapClicks is looking for a Full Stack Developer to strengthen our team as well as build an industry-leading product suite and great culture. The ideal candidate is highly motivated and goal-driven with excellent problem-solving skills.

In this position, you will have the opportunity to fill a crucial role in our talented engineering organization: architecting, implementing, and maintaining vital parts of our products. Strong communication skills are key, as you will regularly collaborate cross-functionally with other engineers as well as the Product, Design, and QA teams to spec, build, test, and deploy features.

If you have a passion for building great products for customers, working in a fast-paced environment, and challenging yourself to become better at your craft, there’s a place for you here at TapClicks.

• Write clean, high-quality, high-performance, maintainable code
• Take ownership for significant functionality within our products, from implementation to iteration based on feedback and beyond
• Comfortably switch between frontend and backend development as needed
• Work with enormous amounts of data
• Participate in code reviews
• Effectively communicate and collaborate with cross-functional teams

Technical Competencies

• Effective use of debugging, unit testing, and integration testing tools
• Strong frontend development experience with a JavaScript framework
• Must have working experience with RESTful  API
• Willing to work with MongoDB, PHP 7, MySQL, Node, Typescript / Javascript
• Good to have knowledge on Vue JS
• Strong understanding of OOPS concepts
• Experience with agile software development practices

Non-Technical Competencies

• Strong communication skills, both verbal and written
• Self-motivated, with a passion for learning and continuous self-improvement

Minimum Qualifications:

• Bachelor's Degree in Engineering or similar degree
• 2-4 years of professional experience as a software developer

Preferred Qualifications

• Backend development experience 
• Experience with JavaScript unit testing frameworks, e.g.  Mocha
• Experience with Restful API 
• Experience with building responsive web applications

Benefits of Working For TapClicks

• The opportunity to work in an entrepreneurial, fast-growing, and successful business environment
• Health Insurance coverage
• Competitive employee benefits
• Paid Time Off (Earned leaves, Public Holidays and others)

TapClicks understands that Diversity and Inclusion is a powerful enabler for business performance. We are an equal-opportunity employer, and we value diversity at our company. We do not discriminate based on race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local law. 

Desired Candidate Profile

• High school diploma; BSc/ BA in office administration or relevant field is preferred
• Proven experience as an office administrator or relevant role
• Real- Estate or Infra working background will be a plus
• Outstanding communication and interpersonal abilities
• Excellent organizational and leadership skills
• Familiarity with office management procedures and basic accounting principles
• Excellent knowledge of MS Office and office management software (ERP etc.)