Call Quality Analyst

About the Role

EduJunior is looking for enthusiastic and confident college students for a part-time telecalling internship. This role is perfect for students who want to gain real-world communication and sales experience while working flexibly.

Key Responsibilities

Make 40–50 calls daily to schools, students, or leads

Explain EduJunior competitions and services clearly

Generate leads and conversions through effective communication

Maintain basic call records and follow-ups

Eligibility Criteria

Must be a college student

Good command of spoken English & Hindi

Confident, polite, and persuasive communication skills

Basic understanding of sales/telecalling is a plus

Perks & Benefits

Flexible working hours (part-time)

Work from home opportunity

Monthly stipend of ₹1,000

Extra ₹500 incentive based on performance/conversions

Certificate of Internship

Who Should Apply?

Students looking to earn alongside studies

Those interested in sales, marketing, or communication roles

Freshers who want practical experience

Company Overview 

Universal Transit is a leading auto transport company offering AI-powered car shipping solutions across the United States. Our services include nationwide car shipping, utilizing advanced technology to optimize the shipping process for efficiency, cost-effectiveness, and customer satisfaction. We provide seamless online booking, real-time shipment tracking, and comprehensive auto dispatch services. Universal Transit is committed to exceptional customer service and leveraging industry expertise to meet the unique needs of our clients. Our mission is to revolutionize the auto transport industry through innovative technology and unparalleled service. 

Position Summary 

We are seeking a dedicated Auto Transport Logistics Coordinator (Dispatcher) to join our dynamic team. The ideal candidate will possess strong analytical, mathematical, and logical thinking skills, and be capable of working under pressure. This role involves managing loads, planning routes, and communicating effectively with various stakeholders. We will provide comprehensive training, so prior experience in logistics or auto transport is not required. Applicants should be well-equipped (high-speed internet, a working device with two screens) to work remotely and have excellent English proficiency (at least B2 level). 

Job Title: Auto Transport Logistics Coordinator (Dispatcher). 

Location: Remote (initially for 2-3 months), then onsite Bangalore, India. 

Working Hours: 5 days a week, Monday to Saturday, 8:00 AM - 5:00 PM (New York Time), with a 1-hour lunch break. Off on Sundays and one additional day per week as per the rotating schedule. 

Salary: The base salary is $600 plus bonus. After two months, the base salary will increase to $800, with the potential to earn up to $1,200 through Performance-Based Incentives. 

We are looking for candidates to join our team starting on April at 8:00 AM EST (New York Time). 

Key Responsibilities - 

• Load Management: 
• Locate and secure loads for transport using various load boards and internal systems. 
• Evaluate and select the best loads based on profitability, route efficiency, and driver availability. 

• Route Planning: 
• Plan and optimize routes for drivers to ensure timely and cost-effective deliveries. 
• Monitor and adjust routes as necessary to accommodate changes or issues. 

• Coordination and Communication: 
• Communicate with pickup and delivery locations to confirm schedules and ensure smooth operations. 
• Act as a liaison between drivers and brokers to coordinate load details and resolve any issues. 

• Paperwork and Documentation: 
• Prepare and manage all necessary paperwork for each transport, including bills of lading, shipping orders, and delivery receipts. 
• Ensure all documentation is accurate and up to date in the system. 

• Order Creation and Management: 
• Enter orders into internal and external systems. 
• Track and manage orders throughout the transport process to ensure timely completion. 

• Problem Resolution: 
• Address and resolve any issues that arise during the transport process, including delays, cancellations, and customer complaints. 
• Provide solutions and alternatives to minimize disruptions and maintain customer satisfaction. 

• Compliance and Safety: 
• Ensure all transport operations comply with relevant regulations and safety standards. 
• Stay updated on industry regulations and company policies. 

Qualifications and Skills 

• High school diploma or equivalent, additional logistics or transportation-related training is a plus. 
• Strong organizational and multitasking abilities. 
• Excellent communication and interpersonal skills in English. 
• Problem-solving skills and the ability to make quick decisions under pressure. 
• Attention to detail and accuracy in paperwork and documentation. 
• Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook, Teams). 

Key Qualities: 

• Attention to Detail: Must be meticulous in managing paperwork and logistics. 
• Strong Communication Skills: Ability to effectively communicate with brokers and internal teams. 
• Problem-Solving Ability: Should be able to anticipate and address logistical challenges. 
• Time Management: Capable of managing multiple tasks and meeting deadlines. 
• Adaptability: Should be comfortable with changing priorities and quick decision-making. 

Work Environment: 

• This is a remote position, the candidate must be comfortable working in a home office and have high-speed internet, and a working device with two screens. 
• The role involves regular virtual meetings. 

Why MobileFirst?

MobileFirst is a Product Development and Consulting Studio established in 2014. We help High-Growth Startups and Enterprises build bespoke product solutions with Mobile/Web and Blockchain Apps. MobileFirst has had the honor to work with some of the finest brands in India and abroad including Flipkart, MyGlam, Vodacom South Africa, etc. MobileFirst has its presence and clientele based in 5 continents and over 17 countries. We believe in continuous learning and adapting to the newest trends and technologies.

Description

We are looking for a creative social media intern to work in our marketing department. The social media intern is responsible for planning social media calendars, creating social media posts, and assisting the social media team with brainstorming campaigns.To be successful as a social media intern you must have excellent knowledge of various social media platforms. A good social media intern combines creative campaign ideas with analytical skills to create successful posts.

Responsibilities

• Manages the company’s social media accounts and posts content.
• Brainstorms campaign ideas.
• Monitor various social media platforms such as Facebook, Instagram, and Twitter.
• Analyzes analytics to gauge the success of campaigns.
• Understands the overall concept of the company, including the brand, customer, product goals, and all other aspects of service.
• Engages with customers or clients and provides service and/or sales.
• Provide suggestions to management for improving customer experience on social platforms and internal processes.
• Learns and becomes proficient on internal software systems.
• Assists in creating performance reports.

Requirements

• Fresher
• Excellent knowledge of social media platforms.
• Knowledge of analytical tools.
• Creative mindset.
• Ability to multitask.
• Ability to work in a team.
• A degree in Communication or a related field.
• Prior experience with marketing or social media.

Perks

• Continuous learning and up skilling through learning sessions and training by the management.
• Opportunity to understand and interact with the IT & Technology Ecosystem.

Location - Corporate Road, Ahmedabad [On-Site]

Responsibilities:

• Responsible for design and development of high end, robust, scalable products that disrupt the market
• Technically-intense role with primary focus on building cool products in a niche domain 
• Evolution into Principal Software Engineers and Team leads and beyond based on one’s ability to demonstrate very strong technical expertise and project & people management skills.
• Reviewing code work for accuracy and functionality
• Analyzing code segments regularly.

Requirements:      

      Experience Range: 3+

      Role: Software Engineer – final role will depend on candidate’s experience and credentials

      Education: BE/B. Tech/MCA/M.Sc./MTech

      Technology Stack: Java, Hibernate, spring, spring boot, Microservices, MySQL, reactJS, Elastic Search, AWS Infra

The job requires the candidate to work on Wordpress multisite and PHP -

• Design and implement applications/sites in WordPress
• Lead and Mentor technical team for all maintenance and new site tasks
• To pro-actively address all technical issues and coordinate with India and UK teams
• Participate in agile development process to ensure project deliverables are met, on time and of high quality
• Managing and delivery of projects from conceptualization, visualization to technology mapping and final execution of projects
• Monitoring development activities and reporting project progress
• Understand specification document and perform coding as per the requirements and standards
• Good knowledge on SQL Queries. Should be able to create and execute moderate to complex queries.   

Skills:

• Expert in PHP, WordPress & other open source tools
• Strong knowledge in JavaScript, Ajax, jQuery, XML, XHTML, HTML5, CSS & knowledge of working with third party web services
• Knowledge on Ecommerce (Payment Gateways, Shopping Carts, SEO Friendliness Coding, etc.)
• SQL and MySQL
• Desired Candidate Profile:
• Master’s degree (B Tech)/MCA
• Min 9-11 years of experience in PHP
• Strong programming skills
• Good aptitude and problem-solving skills