Call Quality Analyst

Looking for an experienced Product Manager to work in abroad countries who is passionate about building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.

Key Responsibilities:

Product Strategy and Vision:

• Develop and communicate a product vision and strategy aligned with the company's overall business objectives.
• Conduct market research, gather customer feedback, and analyze trends to inform the product roadmap.
• Define product goals and key performance indicators (KPIs) to track success.

Product Roadmap:

• Create and maintain a detailed product roadmap, setting priorities based on customer needs, business goals, and resource constraints.
• Balance short-term needs with long-term vision and strategic goals.

Cross-functional Collaboration:

• Work closely with engineering, design, and marketing teams to ensure successful product development and launch.
• Facilitate communication between stakeholders, ensuring everyone is aligned on product requirements, timelines, and goals.

Product Development:

• Write clear and actionable product requirements (PRDs) and user stories.
• Define features, prioritize enhancements, and manage the product backlog.
• Ensure the product development process is efficient and follows Agile or other relevant methodologies.

Customer Focus:

• Conduct user research, surveys, and interviews to understand customer pain points and gather feedback.
• Analyze data and product usage to identify opportunities for improvement or new features.
• Develop customer personas and use cases to guide product decisions.

Go-to-Market Strategy:

• Work with the marketing and sales teams to create product launch strategies, including pricing, messaging, and promotional campaigns.
• Train internal teams on product features and benefits to support successful product adoption.

Lifecycle Management:

• Oversee the product's life cycle, from ideation and design through to release, iteration, and eventual retirement.
• Monitor product performance, gather user feedback, and drive continuous improvement.

Stakeholder Management:

• Serve as the primary point of contact for product-related queries across the organization.
• Present product updates, progress, and results to senior leadership and stakeholders.

Market & Customer Intelligence

• Market Analysis: Conduct continuous research on the competitive landscape, market trends, and industry developments to identify opportunities and challenges.
• Customer Insights: Deeply understand target personas, their pain points, and how they use the product. Gather and synthesize qualitative and quantitative feedback from customers, sales, and support teams.
• Pricing Strategy: Collaborate with Product and Finance teams on pricing and packaging strategies based on market value and competitive analysis.

2. Positioning & Messaging

• Develop clear, differentiated, and compelling product positioning and messaging that resonates with target audiences and highlights unique value propositions.
• Create and maintain core messaging documentation (e.g., messaging matrices, key benefits, and use cases) for all product lines.

3. Product Launch & GTM Strategy

• Lead the planning and execution of comprehensive Go-to-Market strategies for new features and major product releases.
• Coordinate across departments (Sales, PR, Demand Generation) to ensure all teams are aligned on the launch plan, target audience, and messaging.
• Define the ideal customer journey and map marketing tactics to drive adoption and usage.

4. Sales Enablement & Content

• Create essential sales enablement tools and materials, including pitch decks, battle cards, competitive analysis guides, and demo scripts, to equip the Sales team for success.
• Develop customer-facing marketing content, such as website copy, landing pages, case studies, product videos, webinars, and technical blog posts, aligned with the messaging and SEO strategy.
• Train Sales, Support, and Marketing teams on new product features, value propositions, and successful objection handling.

5. Performance Monitoring

• Measure and analyze the effectiveness of marketing programs and product launches (e.g., adoption rates, conversion rates, and revenue impact).
• Use data to iterate on messaging, targeting, and GTM strategy for continuous improvement.

Required Qualifications

• Experience: 3-5 years of experience in Product Marketing, preferably for a SaaS, software, or technology company.
• GTM Expertise: Proven experience defining and executing successful Go-to-Market strategies and product launches.
• Content & Storytelling: Exceptional writing, communication, and presentation skills with a demonstrated ability to translate complex technical concepts into clear, engaging marketing stories.
• Technical Familiarity: Comfort with technology and the ability to work closely with Product Management and Engineering teams.
• Tools: Familiarity with CRM (e.g., Salesforce), Marketing Automation (e.g., HubSpot, Marketo), and Web Analytics tools (e.g., Google Analytics).
• Education: Bachelor’s degree in Marketing, Communications, Business, or a related field.

Business Development Executive (0–3 Years Experience)

Location: Gurgaon (On-site)

Experience Required: 0–3 Years

Education: B.Tech or MBA (Preferred)

About the Role:

We are looking for dynamic and ambitious Business Development Executives to join our growing team in Gurgaon. The ideal candidate should have hands-on experience in IT sales, lead generation, cold emailing, and B2B sales. You will play a key role in identifying business opportunities, nurturing client relationships, and driving revenue growth across domestic and overseas markets.

Key Responsibilities:

• Identify, qualify, and generate new business leads through various channels (cold emailing, LinkedIn, cold calling, etc.)
• Develop and maintain strong relationships with domestic and international clients in the IT services domain
• Collaborate with internal teams to understand client requirements and provide customized IT solutions
• Create and execute effective sales and marketing strategies to achieve revenue targets
• Manage the full sales cycle from lead generation to deal closure
• Maintain a strong understanding of IT services and technologies to communicate value propositions effectively
• Ensure consistent follow-ups with potential clients to convert leads into long-term partnerships

Required Skills & Qualifications:

• 0–3 years of proven experience in IT sales, lead generation, or B2B business development
• Experience in IT services or staff augmentation companies is a plus, but this role focuses on broader IT business development, not staffing sales
• Excellent communication, presentation, and negotiation skills
• Strong understanding of overseas client communication and business development
• Proficiency in CRM systems, LinkedIn Sales Navigator, and cold emailing tools is an advantage
• B.Tech or MBA in Marketing, IT, or a related field

Job Title: Senior Product Delivery Manager

Job Location: Mumbai

About Qrata

We match top talent with highly competitive career opportunities with leading startups in India and globally and address hiring challenges, recruitment brand marketing, with innovative and collaborative strategic consulting.

About the company we are hiring for

It is a global technology firm that offers a SaaS based Delivery Automation Platform. The software helps brands across Food & Beverage, Courier, Express and Parcel, eCommerce & Retail and Transportation (3PLs, 4PLs, etc.) to digitize, optimize and automate deliveries across the supply chain.

It is Growing at an average rate of 120% YoY, it has 200+ enterprise clients in 50+ countries with headquarters in New Jersey, USA and regional offices in Mumbai, Jakarta, Delhi, and Dubai. They are backed with $49.5 million across three rounds of private equity investments by Tiger Global Management, Stead view Capital and Alibaba Group of companies.

They are incredibly excited about the SaaS ecosystem as well and proud to be one of the frontrunners when it comes to building a SaaS platform for the logistics industry. With some of the biggest brands like KFC, Starbucks, McDonald’s, Singapore Post and Decathlon as their clients, their platform has matured tremendously and powers millions of shipments across the globe every day.

Their Culture

Most of their workforce is in Mumbai and there are a bunch of people interested in technology and working at the forefront of innovation in the logistics automation industry. With smaller teams distributed across the globe, the entire team gets together during their annual workcation. The vision of building a global enterprise company and going IPO is what drives us to achieve more, every day!

They endeavour to change the world through continuous innovation and optimization in the space of logistics and supply chain management. Join them as they create the next version of an impactful product which aims to revolutionize business processes and user behaviour through unprecedented forms of disruption

We are currently scouting for Senior Product Delivery Manager

As they experience exponential growth, they are looking for individuals having experience in implementing SaaS solutions for large, global enterprises. The ideal candidate will be an innovative self-starter comfortable working in a start-up environment and adept at managing client expectations. You will be the face of company to C-level executives and senior leaders of our enterprise clients.

You will develop the strategy behind implementations, and bring an obsession for exceeding customer expectations by delivering in accordance with project success metrics. You will also build long-term relationships with the clients, connecting with key business executives and stakeholders. You will liaise between clients, cross-functional internal teams and other system integrators to ensure the timely and successful delivery of our solutions according to customer needs

Responsibilities

• Work with Business Development, Product Management and Engineering team to build highly scalable SaaS products and integration modules
• Connect with clients to determine their technical and functional requirements and recommend appropriate solutions to ensure successful product implementation
• Prepare detailed project plans that blend client requirements well with the company’s visions and co-ordinate across various teams to establish smooth execution during all phases of project
• Adhere to the standards of scope, timeline, and budget throughout the entire execution of project lifecycle and ensure success of the project
• Work closely with development team to explain the requirements and constantly monitor the progress
• Be hands-on, adopt practical approach to software and technology
• Suggest improvements in systems & processes and assist technical team with issues needing technical expertise
• Create technical content such as blogs, technical specification documents and system integration requirements documents

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, or related field
• 8 to 10 years of experience in project and delivery management for Enterprise SaaS companies
• Solid technical background with minimum 2-years of hands-on experience in software development preferably in cloud technologies
• Proven ability to drive large scale global projects with deep understanding of agile SDLC, high collaboration and leadership
• Strong working knowledge of Microsoft Office
• Excellent written and oral communication skills, judgement, and decision- making skills, and the ability to work under continual deadline pressure
• Willingness to travel occasionally within India and internationally

Must Haves:

·        Bachelor's Degree in Computer Science, Information Technology, or related field

·        Experience in project and delivery management for Enterprise SaaS companies

·        Solid technical background with minimum 2-years of hands-on experience in software development preferably in cloud technologies

·        Proven ability to drive large scale global projects with deep understanding of agile SDLC, high collaboration and leadership

·        Strong working knowledge of Microsoft Office Excellent written and oral communication skills, judgement, and decision- making skills, and the ability to work under continual deadline pressure

Willingness to travel occasionally within India and internationally

What you need to have:

• 4 plus years of demonstrated track record of developing senior-level client relationships.
• Very strong understanding of Digital Analytics. Hands-on experience and deep expertise in Google Analytics, Google Adwords, and Facebook advertising.
• Strong relationship management skills.
• Excellent communication and presentation skills as well as a proven ability to develop well-positioned and thoughtful documents and presentations.
• Thorough knowledge of the principles of advertising, marketing & media with thought leadership around the dynamics of the digital and interactive space, specifically Social, Digital Media, and Search.
• Ability to use alternative analytical approaches to solve digital/interactive marketing problems.

About Climate Connect Digital

Our team is inspired to change the world by making energy more intelligent, greener, and affordable. Established in 2011 in London, UK, and now headquartered in Gurgaon, India. We have become a leading energy-AI software player from unassuming beginnings at the vanguard of accelerating the global energy transition.

In 2020, Renew Power, India’s largest renewables developer, acquired Climate Connect. Following ReNew’s listing on NASDAQ during summer 2021, Climate Connect has become the technology anchor of a new fully independent subsidiary - Climate Connect Digital. With backing from ReNew as the anchor investor to pursue an ambitious and visionary new strategy for rapid organic and inorganic growth.

Our mission has technology at its core and involves unlocking value through intelligent software, digitalisation, and ‘horizontal integration’ across the energy ecosystem. However, the application of computational power and machine learning to the energy sector has yet to be fully leveraged and can create massive value.

How you fit in

• Curious. You love learning about new tools and technologies
• Exposure. You have plenty of experience in executing projects successfully. You have a client-side exposure on project management
• Team player. You have no problem working in a team setting. You can effectively collaborate with people to reach a solution.
• Problem solver. You are the person your peers turn to for solving problems.
• Talented. You are an expert in database designing.
• Leader. You know how to prioritize work and inspire your colleagues. You are great with project planning and working on multiple things at once. You know you can effectively lead a group of people.
• Honesty. You work diligently and honestly. You have strong moral principles.

Job Responsibilities

You will be working at the epicenter of energy transformation. You will be creating data-driven software solutions for forecasting and scheduling data in the renewables power market, while guiding your junior team members for the same. Ultimately, through your contribution to the renewable energy revolution, you will be doing your bit to mitigate the effects of climate change. These are a few things you can look forward to working on:

• Designing and implementing low-latency, high-availability, and performance applications
• Identifying and mitigating security-related threats to the application.
• Using your expertise in database designing and application architecture planning for Core & MVC projects
• Debugging browser extensions & server tools
• Solving complex technical issues
• Ensuring quality projects are delivered within defined timelines
• Designing new frameworks, debugging and modifying existing frameworks
• Maintaining databases to ensure strong optimization and functionalities
• Working on multiple Renewables & Utilities projects in Power Market
• Guiding your peers and motivating them to do their best
• Designing and implementing the software as per the project requirements
• Taking responsibility to lead the project teams

Job Requirements

• PHP/Python
• MVC Framework Laravel / Python Flask.
• AJAX, HTML/HTML5 & CSS/CSS3, JavaScript and JavaScript frameworks (preferably jQuery)
• Web services (SOAP, REST)
• SQL and NoSQL scripting and databases like MYSQL and Mongo DB administration
• Code versioning tools, such as Git
• AngularJS / ReactJS
• B.E / B. Tech / M. Tech / BSC in CS or IT
• 4-6 years of experience in the field

What’s in it for you

We offer competitive salaries based on prevailing market rates. In addition to your introductory package, you can expect to receive the following benefits:

• Flexible working hours and leave policy

• Learning and development opportunities

• Medical insurance/Term insurance, Gratuity benefits over and above the salaries

• Access to industry and domain thought leaders.

At Climate Connect, you get a rare opportunity to join an established company at the

early stages of a significant and well-backed global growth push. We are building a remote-first organisation ingrained in the team ethos. We understand its importance for the success of any next-generation technology company. The team includes passionate and self-driven people with unconventional backgrounds, and we’re seeking a similar spirit with the right potential.

Job Summary

We are looking for a meticulous Software Development Engineer in Test (SDET) to review and contribute to production software, for someone with advanced programming skills who can create automation tests to augment/assist the manual testing process. As such, the SDET's responsibilities will include both software development and testing tasks, focusing on the testability, robustness, and performance of software.

Essential Duties & Responsibilities

· Understanding the flow of code and how it interacts with different components.

· Understanding project documents, customer demands, and product objectives to create and execute test cases.

· Setting up, maintaining, and performing test automation frameworks on multiple application platforms, such as Mobile, Desktop, and Web, and building test scenarios and acceptance tests.

· Investigating customer problems referred to you by the technical support team, testing bugs, and creating and managing bug reports.

· Handling technical communications and understanding customers' systems.

· Working with deployments teams, resolving level issues for systems, coordinating on product design, and offering inputs on the testability of functional elements and product designs.

· Noting/Communicating all testing actions you have performed in daily and weekly reports.

· Analyzing and disintegrating software systems and coordinating with other teams to enhance the overall design.

· Researching test tools, methodologies, and trends and upgrading existing practices and processes.

· Managing/Owning the final quality on production release.

· Be able to participate as the quality representative on agile development teams with minimal supervision

· Have demonstrated ability to lead testing efforts, able to make their whole team better

· Demonstrate a solid understanding of Greenway’s QA Best Practices and be able to communicate those same practices and principles to QA team members as well as to scrum team members.

Experience

Education

· Bachelor’s degree in Computer Science, Technology or other related field.

· Equivalent work experience may substitute for a degree.

Minimum Qualifications

· Minimum of 2 years of experience with software development applications OR a minimum of 2 years of experience with software testing and quality assurance experience with demonstrated programming knowledge like C# or Java

Skills/Knowledge

· Experience with Jasmine, Karma, Jest, SonarQube is a huge plus

· Demonstrable knowledge of basic programming concepts and patterns

· Hands on experience with Cypress/Protractor/similar tools.

· Hands on strong knowledge of SQL

· Experience in Javascript or Typescript

· Experience in full engineering lifecycle of automation code including code reviews

· Experience in designing, creating, and maintaining automated testing for APIs/Microservices

· Experience in pair programming for unit tests / automation suites

· Experience producing defect reports

· Experience testing interfaces between multiple complex software systems

· Strong communication / organizational skills, analytical ability, and attention to detail required

· Experience working as part of an Agile development team

· Excellent designing and programming skills

· Knowledge of multiple programming languages and process management methodology

· Knowledge of test methodologies and tools

· Exposure to Behavior Driven Development and experience in programming and testing

· The ability to recognize risks and errors in an application

· Excellent verbal and written communication skills

· Solid problem-solving, time management and prioritization skills

· The ability to keep current with the constantly changing technology industry

· A passion for testing, development, and design

· Ability to track issues to a successful resolution

· Ability to adapt in a fast-paced, collaborative and interactive environment in which priorities and deadlines may change