Field Sales Executive

Senior Tech Lead specializing in FSM modules with over 7 years of experience in Field Dispatch and 2 years in FSM modules. Demonstrated ability to lead teams, implement FSM solutions, and optimize field service management processes to improve efficiency and service delivery

Intermediate Developer specializing in FSM modules with over 3 years of experience in Field Dispatch and 1 year in FSM modules. Skilled in developing and optimizing field service management solutions to enhance operational efficiency and service delivery.

Responsibilities

• Assist in daily administrative tasks, such as copying, filing, and scanning documents
• Manage and maintain executives' schedules, appointments, and travel arrangements
• Coordinate meetings, including preparing agendas, taking minutes, and distributing relevant documents
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail
• Maintain office supplies and equipment by monitoring inventory and placing orders as needed
• Assist in the preparation of reports, presentations, and other documents
• Schedule and coordinate office events, including meetings, training sessions, and conferences
• Perform general office duties, such as greeting visitors, answering phone calls, and organizing office space

Qualifications

• Proven experience as an administrative assistant or similar role
• Excellent organizational and time management skills
• Excellent Communication skills
• Experience in computer proficiency and Microsoft office suite
• Ability to multitask and prioritize tasks
• Attention to detail and problem-solving skills
• Discretion and confidentiality

Customer Success Executive Responsibilities:

• Visit & Manage client site.
• Sustain business growth and profitability by maximizing value.
• Provide assistance for using our product properly.
• Hold product demonstrations for customers.
• Verify whether the process is functioning properly.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.

Customer Success Executive Requirements:

• Communications or marketing degree.
• Highly organized and able to multi-task.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Demonstrate leadership qualities.
• High computer literacy and ability to learn new software.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion for service.

Why work for Flowace?

• Opportunity to grow the product 100x as the product is of world-class standards
• Freedom and flexibility to be a real leader, to ideate and implement strategies in real-time, without wasting time waiting for approvals
• Very healthy work environment and work-life balance
• Extremely collaborative and helpful team members to work with
• Employee engagement programs such as Fun Fridays, Wellness, and Community Building
• 5 days of hungry hustling and 2 days of absolute rejuvenation every week
• Once the DNA of Flowace goes into the blood, it will serve the candidate very well for his/her entire career and life, irrespective of how long he/she works at Flowace

Company Website - https://flowace.in/" target="_blank">https://flowace.in/

This person MUST have:

• B.E Computer Science or equivalent.

• In-depth knowledge of machine learning algorithms and their applications including practical experience with and theoretical understanding of algorithms for classification, regression and clustering.
• Hands-on experience in computer vision and deep learning projects to solve real world problems involving vision tasks such as object detection, Object tracking, instance segmentation, activity detection, depth estimation, optical flow, multi-view geometry, domain adaptation etc.
• Strong understanding of modern and traditional Computer Vision Algorithms.
• Experience in one of the Deep Learning Frameworks / Networks: PyTorch, TensorFlow, Darknet(YOLO v4 v5), U-Net, Mask R-CNN, EfficientDet,BERT etc.
• Proficiency with CNN architectures such as ResNet, VGG, UNet, MobileNet, pix2pix, and CycleGAN.
• Experienced user of libraries such as OpenCV, scikit-learn, matplotlib and pandas.
• Ability to transform research articles into working solutions to solve real-world problems.
• High proficiency in Python programming knowledge.
• Familiar with software development practices/pipelines (DevOps- Kubernetes, docker containers, CI/CD tools).
• Strong communication skills.

Experience:

• Min 2 year experience
• Startup experience is a must. 

Location:

• Remote developer

Timings:

• 40 hours a week but with 4 hours a day overlapping with the client timezone.  Typically clients are in the California PST Timezone.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

• Ensuring timely bill submission to assigned client by direct visit/help of subordinate
• Customer rate master updating in the system (Zero Deviation)
• Understanding of E-Invoicing and process
• GST Reconciliation wherever required
• Controlling over 60+, 90+, and 180+ days outstanding
• Timely posting of payment and debtors ledger
• Maintaining the assigned customer base
• Age debit/ credit note analysis and timely sharing the outcome with management, along with corrective action plan
• Visiting the customer and branch coordination

Desired Candidate Profile

• Basic understanding of accounts, Credit Control, Billing, Collection, Credit/ Debit Note, Age Debt and DSO analysis, major customer bill submission/ issue resolution/ payment follow up, customer ledger eeconciliation, Contract Commercial Management /Customer rate master Update/GST
• Good communication and negotiation skills
• Good in coordination    

Responsibilities‌ ‌:‌ ‌

• You will be responsible for managing and growing an incredible and diverse team of fitness professionals, guiding them in the best practices in revenue generation, client engagement, client management, fitness package generation and trainer tools optimization.
• Guide onboarded ‌‌fitness professionals of our Trainer Community with the next step of the process and ensure trainers remain engaged with the brand.
• Collaborate with the marketing and growth departments in developing marketing plans, analyzing results, and identifying opportunities for fitness professionals to grow.
• Analyze market trends, consumer need, and the competitive landscape to ensure trainer revenue maximisation.
• Engage with fitness professionals to get feedback and note grievances in the product and other business processes. 
• Update and maintain the daily trainer report on a regular basis- Keeping a routine check on engagement targets and achievements
• Strategize with management on trainer community engagement programs

Requirements‌ ‌:‌ ‌

• Exceptional ‌communication‌ ‌and‌ ‌interpersonal‌ ‌skills.‌
• Background in fitness industry with 5-6 years of experience
• Certifications in Fitness such as NASM, K11, etc
• Fluent in English, Hindi and Marathi ‌
• Passion‌ ‌for‌ ‌fitness,‌ ‌mobile‌ ‌and‌ ‌technology‌ ‌is‌ ‌a‌ ‌plus!‌ ‌

Responsibilities

 Analyze user engagements (e.g. click-through and bounce rates)

 Report on web traffic from all social media

 Build and support SEO strategies, including optimizing keywords in content marketing projects

 Identify the habits of our online customers and suggest ways to reach a broader audience

 Maintain a cohesive strategy across all platforms to increase our brand awareness

 Coordinate with our digital team and the Marketing department to design advertising campaigns

 Ensure timely responses to customers and followers’ queries and comments

 Advise other employees on their social media activity (e.g. how to respond to comments and questions by customers and what to share on personal or company accounts)

 Research how emerging social networks and features can benefit our company

Requirements:

 Previous work experience as a Social Media Analyst, Social Media Coordinator, or similar role

 Hands-on experience with social media platforms and digital marketing campaigns

 In-depth understanding of SEO, keyword research, and Google Analytics

 Experiences with social media management tools, like Buffer and Hootsuite

 Familiarity with online content (experience with WordPress and content management systems preferred)

 Ability to identify target audience preferences and trends

Excellent communication skills

 Time management and multitasking skills

 Additional qualifications in digital technologies or social media management will add plus points in your performance.

Designing and developing high-volume, low-latency applications for
critical systems and delivering high-availability and performance
• Contributing in all phases of the development lifecycle
• Writing well designed, testable, efficient code
• Test cases should be upto the mark
• Performance tuning knowledge is a must. Experience is an added advantage.
• In Backend – fundamentals of all languages is a must• Good hands-on software development experience with proven working experience
in Python development
• Expert in Python, with knowledge of at least one Python web framework (such
as Django, Flask)
• Familiarity with some ORM (Object Relational Mapper) libraries
• Able to integrate multiple data sources and databases into one system
• Understanding of the threading limitations of Python, and multi-process
architecture
• Strong unit test and debugging skills
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and
CSS3
• Understanding of memory model/GC from performance point of view.