
• You will explain the benefits of PagarBook desktop solution to customers
• Better and Easier accessibility, also available on mobile web
• Access to rich reports which gives you business knowledge, spend
• Unlimited free upgrades for a year
• Bulk update features
• Expense management
• The users can register on the desktop for a free trial for 7 days first
• Sales associate would convert the customer into a paid customer

About PagarBook
About
We are a team of IIT and NIT alumni, building an easy to use Human Resource Management platform for Small and Medium Enterprises. We are some crazy bunch of folks passionate about solving some real life problems. If you also want to leave a mark on human history, this is the right place. We are based out of Bangalore and are backed by renowned VC firms.
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We are looking for a passionate and creative content writer to join our team and help take our customer-focused services to new heights.
As an ideal candidate, you are an individual who possesses world-class writing skills, is an independent thinker, requires minimal hand-holding, loves making complex technology easy to understand, and thrives in a fast-paced agile environment. You have a natural desire to help people understand values that are hard to understand.
Responsibilities
Ideate and manage the content calendar on your own. Take initiatives to come up with a content strategy & plan to be delivered on time.
Research, outline, write, edit, and publish new/existing web content, working closely with various teams to understand the values that we provide to customers.
Write compelling content for multiple online channels like blogs, white papers, case studies, videos, etc., to build brand awareness & thought leadership in the online merchandising domain
Research industry-related topics (combining online sources, interviews, and studies) to come up with content ideas.
Use basic SEO strategies in writing web content to maximize the online visibility of the website in search results.
Build and constantly update the knowledge base & web content.
Ensure all-around consistency (grammar, fonts, images, and tone) with presentation skills.
To constantly review the performance of the delivered content to meet quarterly KPIs
Skills and Qualifications
Bachelor’s degree preferably in Journalism, Mass Communication, Business Marketing or related field
2 - 3 years of content writing experience in tech start-ups (E-Commerce/B2B SaaS experience is a plus)
Strong written and verbal communication and experience working with B2B content in multiple mediums.
Have a proven track record of on-time and high-quality project delivery
Experience of having operated effectively in a high-demand, rapidly shifting / fluid environment.
Ability to work on multiple projects with different objectives simultaneously
Experience doing independent research using multiple sources.
Familiarity with web publication tools like Google Docs, WordPress, and HubSpot.
Qualities
Must be internally driven to constantly learn new things
Must be able to navigate well through uncertain situations/startup chaos.
Ability to meet hard deadlines and has an eye for details.
Ability to constantly challenge old practices.
Ability to provide a different perspective on the problems at hand.

Role: Java Backend Developer
Skillset: Java, Core Java, Spring Boot, Spring, Hibernate, Coding, Migration.
Note: Interested to train or learn Salesforce Cloud.
The Incident Response Senior Principal Analyst leads a team of experts with diverse skill sets across areas such as Security Operations Center (SOC), Forensics, and other applicable technical Subject Matter Expert (SME) resources. The IR Senior Principal Analyst is specifically tasked with managing all aspects of an Incident Response engagement to include incident validation, monitoring, containment, log analysis, system forensic analysis, and reporting. The IR Senior Principal Analyst is also responsible for developing and sustaining strong relationships with our clients, and client’s counsel to ensure the engagement’s objectives and expectations are met and executed successfully as documented in the statement of work. The incumbent of this role should display a strong foundation of technical expertise in Cybersecurity, Incident Response, and Digital Forensics to successfully execute the responsibilities associated with this role.
ROLES AND RESPONSIBILITIES
- Supports the management of the technical aspects from client setup and kickoff to supporting the reporting process.
- Co-leads project scoping calls to accurately collect information from the client concerning the incident to include but not be limited to the client’s environment, size, technology, and security threats. Responsible for capturing all client’s expectations and objectives throughout the engagement to ensure successful engagement delivery.
- Organize and maintain an inventory of requests sent to the client to include at a minimum public IP ranges, requested information (including systems for collection), collected logs, systems Skadi or full systems, and any other requested made of the client by Arete or counsel.
- Works directly with the client and other Arete team members to preserve and collect artifacts for forensic analysis.
- Engages in communications with the TA for negotiation and recovery of decryption keys or manages the ransomware specialist team.
- Ensures deadlines are met and timely update meetings are established with client and counsel.
- Responsible for quality control over the budget of engagement and proactively identifying the need for addendums for engagements. Discusses with counsel before provided addendum.
- The main point of contact who manages and participates in all communications with the client and client’s counsel during the engagement. Assists with the development of communications.
- Supports the management and coordination of all technical efforts for the IR engagement to drive the process forward through; tool deployment, ransomware decryption, restoration, and recovery efforts, system rebuilds, system, application, and network administration tasks.
- Coordinates with the Ransom Specialist when ransom negotiations are needed. Ensures updates regarding ransom status are delivered to the client and counsel in a timely fashion.
- Manages and coordinates the onsite efforts with the Onsite Lead or team ensuring they understand and can execute the objectives for the onsite work. Additional responsibilities with onsite efforts include ensuring communications are frequent and getting the daily onsite update communicating these back to the IR Director and/or IR Ops Associate for their Tiger Team.
- Co-manages restoration team when engaged with the client for recovery of systems, data collection, and SentinelOne (S1) deployment.
- Partners with the Forensic Lead to coordinate additional data collection requests pertinent to the investigation.
- Communicates in tandem with the Forensic Lead relevant findings to the client during the investigation.
- Designs and executes a strategy to install S1 and live response data within the SLAs set by Arete.
- Manage the SOC for accurate reporting of S1 metrics from threats to checked-in systems based on the need from the client.
- Follows up with the SOC Lead on SentinelOne alerts and encourages/coordinates client participation with the product.
- Organizes the updates for client and counsel and acts as the "quarterback" for leading update calls when prompted by counsel; maintains an organized and methodical approach for providing updates from negotiations, system restoration, data collection forensics, and closeout. Accountable for final report review, ensuring the report is accurate, professional, and meets the objective of client counsel.
- Can troubleshoot instability issues within infected operating systems and stabilize the system for continued recovery.
- Cross trains across the IR services within SOC, IR Lead, Forensics, and Restoration.
- Supports peers and IR Directors within the engagement lifecycle. Familiarizes oneself with the negotiation tactics and communications with threat actors.
- Other duties as assigned.
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required personnel so classified.
SKILLS AND KNOWLEDGE
- Experience delivering consulting engagements in a fast-paced environment
- Experience leading scoping calls
- Strong background and practical hands-on experience with Windows or Linux System and Network Administration, Security DevOps, Incident Response and Digital Forensics, or Security Engineering
- Practical experience performing in a functional role including but not limited to one or more of the following disciplines: computer forensics, Incident Response, data analytics, Security Operations, and Engineering, Digital Investigations
- Knowledgeable of collection methodologies and tools.
- Comfortable working within various OS including Windows, Linux, and OSX
- Organized communications and notes
- Communicates clearly and concisely
- Generally knowledgeable of the multiple services that comprise an IR investigation
- In-depth knowledge of the ransom negotiation process and details it accordingly to clients
- Accurate Database Management, daily updating, and weekly reporting.
- Extracting correct contact details of brand owners from target segments.
- Generating more leads through growth hacking solutions.
2. Business Development:
- Vetting the leads and focusing efforts on the biggest opportunities.
- Growing, Calling, Mailing & Converting inbound leads.
- Negotiating win-win deals - Maintain relationships with clients and fulfil their needs effectively.
- Create proposals, agreements, portfolio as per requirement and update monthly.
- Setting, attending, and presenting at meetings.
- On-Boarding clients and communicating the client briefs to the internal team (Focus sheet).
3. Internal Relations (Optional):
- Understanding the various issues in an organisation (Process, Relations) and resolving them.
- Analysing gaps and developing policies with the core team.
- Performance monitoring or preparing performance reports.
- Production Co-ordination.


Key Skills Required :
- Proficiency in Python 3.x based web and backend development
- Solid understanding of Python concepts
- Strong experience in building web applications using Django
- Experience building REST APIs using DRF or Flask
- Experience with some form of Machine Learning (ML)
- Experience in using libraries such as Numpy and Pandas
- Hands on experience with RDBMS such as Postgres or MySQL including querying
- Comfort with Git repositories, branching and deployment using Git
- Working experience with Docker
- Basic working knowledge of ReactJs
- Experience in deploying Django applications to AWS,Digital Ocean or Heroku
Responsibilities :
- Understanding requirement and congributing to engineering solutions at a conceptual stage to provide the best possible solution to the task/challenge
- Building high quality code using coding standards based on the SRS/Documentation
- Building component based, maintainable, scalable and reusable backend libraries/modules.
- Building & documenting scalable APIs on the Open Spec standard
- Unit testing development modules and APIs
- Conducting code reviews to ensure that the highest quality standard are maintained
- Securing backend applications and APIs using industry best practices
- Troubleshooting issues and fixing bugs raised by the QA team efficiently.
- Optimizing code
- Building and deploying the applications
Week off: Friday & Saurday
Day Shift.
Key responsibilities:
- Creating, designing and developing data models
- Prepare plans for all ETL (Extract/Transformation/Load) procedures and architectures
- Validating results and creating business reports
- Monitoring and tuning data loads and queries
- Develop and prepare a schedule for a new data warehouse
- Analyze large databases and recommend appropriate optimization for the same
- Administer all requirements and design various functional specifications for data
- Provide support to the Software Development Life cycle
- Prepare various code designs and ensure efficient implementation of the same
- Evaluate all codes and ensure the quality of all project deliverables
- Monitor data warehouse work and provide subject matter expertise
- Hands-on BI practices, data structures, data modeling, SQL skills
Hard Skills for a Data Warehouse Developer:
- Hands-on experience with ETL tools e.g., DataStage, Informatica, Pentaho, Talend
- Sound knowledge of https://www.freelancermap.com/it-projects/sql-1084" target="_blank">SQL
- Experience with SQL databases such as Oracle, DB2, and SQL
- Experience using Data Warehouse platforms e.g., SAP, Birst
- Experience designing, developing, and implementing Data Warehouse solutions
- Project management and system development methodology
- Ability to proactively research solutions and best practices
Soft Skills for Data Warehouse Developers:
- Excellent Analytical skills
- Excellent verbal and written communications
- Strong organization skills
- Ability to work on a team, as well as independently
We’re looking for a caring and photography-loving Customer Service Representative. You would be responsible for quickly resolving answering customer queries via email, phone, social media, or live chat; getting feedback from customers; identifying areas of improvements and working closely with our teams to continuously improve our service quality.
- Make sure customer queries are solved quickly with a high degree of satisfaction
- Handle customer complaints across email, phone, social media, and live chat
- Maintain and improve customer service SLA’s
- Look for ways to improve our service quality via root-cause analysis
- Help build a customer-centric company culture
- Collaborate closely with our teams
Qualification:
- Bachelor's Degree
- Excellent English writing and speaking skills
- Detail-oriented
- Active on social media
- Hindi, Marathi or Kannada language skills a plus
- A love of photography

