Digital Marketing Manager

The primary role of Service Desk Analyst is providing first level support through calls/web/chat/Email and handling the resulting incidents or Service Requests using the incident management and Service request fulfilment processes in line with Service Desk objectives.

Project/Process:

• Responsible for service Request fulfillment, Incident Mgmt (First level resolution) for the End User queries via Avaya call, web tool and mailing/chat system within the agreed service level and defined guidelines.
• Acts as Incident Analyst/Service Request Analyst and responsible for the Day-to-day operation of the Incident Management/Service Request management process.
• Record all End user transactions in Remedy ticketing tool.
• Responsible for handling tickets and capturing quality information by following ticket handling process as defined in Runbook
• Responsible for maintaining SLA/KPI‘s for self.
• Responsible for providing quality deliverables and enhancing customer satisfaction
• Escalate issues to Leads (if unable to resolve, solutions not in database, new issues, unhappy End User, complaint, Demanding End User)
• Contribution to knowledge management by updating/creating the knowledge articles
• Adherence to security and compliance requirements
• Adherence to communication etiquettes
• Quality – Should adhere to the basic guidelines laid down for the ticket/voice quality feedbacks provided by Leads/DAT POCs
• Contribute to and participate proactively in knowledge sharing sessions
• Contribute to Continuous Improvement and Innovation plans (CII)
• Analyst under Batch Process Monitoring shall monitor all the in-scope process/jobs.
• Notify SME’s/Shift Leads in case of any challenges in the process.
• Preparing handover of Batch Process Monitoring report and sharing it with the next shift members, at the end of each shift.
• Notify the lead immediately in case of complaints and escalations
• Participate in Shift Huddles on daily basis and discuss technical/Process updates.

Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.

2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.

3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.

4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.

Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.

Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.

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Responsibilities:

1. Day-to-day HR operations, including recruitment, onboarding, employee engagement, and HR Database.

2. Support the recruitment process by sourcing candidates, scheduling interviews, and assisting with shortlisting.

3. Coordinate and manage employee attendance, leaves, and payroll.

4. Online banking with respect to payments

Requirements:

1. Degree in Human Resources or related field.

2. Strong communication and interpersonal skills.

3. Proficiency in MS Office.

About Company

Our client is a Tech-Based Platform for freelance photographers, videographers, food stylists, and cinematographers. Founded by alumni of IIM Bangalore. They are operational in about 100 Cities and 28 Countries. Leader in Food and Real Estate Photography. Done about 7000+ projects across the Globe.

Roles and Responsibilities

1. Producing a diverse range of blog posts focused on subjects pertaining to the field 

   of photography.

2. To compose a myriad of blog entries pertaining to subject matters of relevance to the

    realm of photography.

3. Undertaking comprehensive research into diverse subjects and products.

4. Supervising content interns and deliberating relevant material for blog publication.

5. Compose material for utilization in Facebook and Google advertisements.

6. Strategize and execute video content production.

7. Creation of marketing campaign material

8. Enhance content through the implementation of best practices in SEO.

Skills Required

• Excellent writing skills and proficiency in grammar and spelling.

• Ability to create compelling, engaging, and informative content

• Strong research skills to gather information from various sources.

• Knowledge of Search Engine Optimization (SEO) techniques to optimize content 

   for search engines

• Understanding of target audience and ability to write content that resonates with them.

• Strong communication skills to collaborate with other team members and clients

• Creativity and ability to come up with new and innovative content ideas

• Attention to detail and ability to proofread and edit own work

• Time management and organizational skills to meet deadlines and manage multiple 

   projects at once.

• Proficiency in providing guidance and leadership to interns for the assigned tasks.

Location: Surat, India

Only for Female And should have fluence english

Position Type: Full-Time

Company Overview:

Votiko is a dynamic and growing company based in Surat. We are committed to fostering a positive and inclusive work environment that empowers our employees to achieve their full potential. We are seeking an experienced and dedicated HR Specialist to join our team and contribute to our continued success.

Responsibilities:

• Manage end-to-end recruitment process, including sourcing, screening, interviewing, and hiring candidates across various positions.
• Coordinate new employee onboarding, orientation, and training programs to ensure a smooth integration into the company.
• Administer HR policies and procedures, ensuring compliance with local labour laws and regulations.
• Monitor and track attendance, leave, and other time-related matters to ensure accurate payroll processing.
• Stay updated with industry trends and best practices to ensure the company's HR practices remain competitive and effective.

Qualifications:

• Bachelor's degree in Human Resources Management, Business Administration, or related field.
• Experience in HR roles, with a strong understanding of HR functions, processes, and best practices.
• Knowledge of local labor laws, regulations, and compliance requirements is essential.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in using HRIS and MS Office Suite.
• Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
• Demonstrated problem-solving abilities and a proactive approach to addressing HR challenges.
• High level of confidentiality and ethical standards.

Benefits:

• Competitive salary package
• Professional development opportunities
• Friendly and supportive work environment

If you're interested in joining our dynamic team as an HR Specialist, application.

Salary: 15,000-20000

Working Days- Monday to Saturday 

Location:  Pune/Nagpur,Goa,Hyderabad/Bangalore

Job Requirements:

• 9 years and above of total experience preferably in bigdata space.
• Creating spark applications using Scala to process data.
• Experience in scheduling and troubleshooting/debugging Spark jobs in steps.
• Experience in spark job performance tuning and optimizations.
• Should have experience in processing data using Kafka/Pyhton.
• Individual should have experience and understanding in configuring Kafka topics to optimize the performance.
• Should be proficient in writing SQL queries to process data in Data Warehouse.
• Hands on experience in working with Linux commands to troubleshoot/debug issues and creating shell scripts to automate tasks.
• Experience on AWS services like EMR.

Summary of this position

We are actively looking for individuals with high energy to actively drive the sales efforts for the automation services (RPA and AI) in our focus regions (the US, Australia, and India). The business development executive will be responsible for building the pipeline within the target verticals (Financial services). This position requires candidates to have strong communication skills, a self-motivated approach, and results-driven.

The position will report directly to the Head or Operations and has the potential to grow and establish into lead roles.

What we are looking for,

• Coordinate with the marketing team in running targeted campaigns through multiple channels and drive traffic for potential prospecting
• Actively connect with the identified leads through emails and calls as appropriate within your market or geographic area to build and establish the initial connection by scheduling a meeting for the solution team to connect and explore opportunities for automation.
• Ensure a healthy and robust pipeline of opportunities. Connect with potential prospects periodically to nurture and mature the relationship towards a successful deal closure.
• Identify potential clients, and the decision-makers within the client organization.
• Research and build relationships with prospects and existing clients for referrals and new opportunities.
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
• Through regular competitive analysis identify and develop unique selling propositions to position and differentiate.
• Forecast sales targets and ensure they are met.

​We expect the candidate to have,

• Bachelors or Masters Degree. This is a mandatory requirement.
• Excellent communication skills. This is a mandatory requirement.
• Minimal of 2 to 3 years of experience in sales and marketing, preferably for US and Australia markets.
• Preferably good experience in promoting and selling software products and services.

Employment type

This is a Full-time position with added benefits – Provident Fund (PF), Paid Time Off (PTO) and Health Insurance

Where would they be working

Office location is Coimbatore, India. Currently we are open for candidates working remotely but by June of 2022, we will need you to work from our office location.

Dolat Capital is a multi-strategy trading firm, dedicated to producing superior returns by adhering to mathematical and statistical techniques. We trade actively in all Asset classes: equities, futures, options, commodities, currencies and fixed income taking advantage of our ultra-low latency infrastructure. Our low latency infrastructure is in C++, one of the most competitive in terms of latency.

The Quantitative Research team at Dolat Capital focuses on quantitative trading, specifically fully automated trading systems. We develop proprietary algorithms by using mathematical techniques and statistical analysis to identify patterns and behavior of markets.

The incumbent will be responsible to design, develop and implement computational algorithms/strategies that succeed in generating sizable profits consistently, in real life market for a high-frequency trading environment

• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

About Us

We Innvoage Technology Private Limited, incorporated in the year 2021, with a dream to revolutionise the Fintech industry by our innovative solutions in the field of online transactions. Our Vision is to “Be the most trusted and innovative service provider in the payment industry, with smoothest and most convenient to use interface and to offer unparalleled solutions to our valued customers in all our markets.”

We are looking for a core team to be the lead developers for our Payment Gateway Solution - UPayI.

Job Responsibilities

• Take UI designer's images and transfer it into html + JS + CSS code
• Use Laravel view template
• Modify WordPress theme, or plugin's template
• Other web frontend tasks

Required Skills

• JavaScript, we use Vue in our project mainly and use jQuery for some projects.
• Bootstrap 4 and Bootstrap 5.
• Must be familiar with AJAX and API calling (ITS VERY IMPORTANT)
• Must be familiar with Laravel View template.