Microsoft Dynamics CRM

Role Overview

We are looking for an experienced Microsoft Dynamics CRM / Dynamics 365 Developer with strong expertise in CRM customization, configuration, integration, and Agile delivery. The candidate will be responsible for designing, developing, customizing, integrating, and supporting Dynamics CRM solutions aligned with business requirements.

Key Responsibilities

• Customize and configure Microsoft Dynamics CRM / Dynamics 365 CE based on business requirements.
• Develop and maintain entities, fields, relationships, forms, views, dashboards, business rules, workflows, and business process flows.
• Develop CRM solutions using plugins, custom workflows, JavaScript, Power Automate, and custom APIs.
• Design and implement integrations between Dynamics CRM and external systems using REST/SOAP APIs, Azure services, middleware, and web services.
• Work with CRM security roles, business units, teams, field-level security, and access controls.
• Perform data migration, data validation, and integration-related activities.
• Troubleshoot production issues and provide root-cause analysis and technical fixes.
• Participate in requirements analysis, technical design, development, testing, deployment, and production support.
• Follow development standards, maintain technical documentation, and participate in code reviews.
• Collaborate with functional consultants, business stakeholders, QA teams, and other developers.
• Work effectively within an Agile/Scrum development environment, participating in sprint planning, daily stand-ups, reviews, and retrospectives.

Required Skills

• Strong hands-on experience with Microsoft Dynamics CRM / Dynamics 365 Customer Engagement.
• Good knowledge of CRM customization and configuration.
• Experience with C#, .NET, JavaScript, SQL Server, and Dynamics 365 SDK/API.
• Experience developing plugins, custom workflow activities, Power Automate flows, and JavaScript customizations.
• Strong understanding of Dynamics 365 Web API / REST APIs and third-party integrations.
• Experience with solution management, deployments, and environment management.
• Understanding of CRM data model, security model, and business processes.
• Experience working with Azure integration services is an advantage.
• Good understanding of Agile/Scrum methodologies and SDLC.
• Strong analytical, troubleshooting, communication, and problem-solving skills.

Preferred Qualifications

• Microsoft Dynamics 365 / Power Platform certifications.
• Experience with Power Apps, Dataverse, Power Automate, Azure Functions, Logic Apps, or Service Bus.
• Experience with CI/CD and DevOps practices using Azure DevOps.
• Exposure to Dynamics 365 Sales, Customer Service, Field Service, or related modules.

🚀 We’re Hiring: Technical Lead– Dynamics 365 CRM

Are you a seasoned Dynamics 365 CRM/CE professional with strong technical leadership and architecture experience?

We’re looking for a hands-on Lead/Architect with 8+ years of relevant experience to lead end-to-end D365 CRM implementations and drive scalable, high-performing solutions.

🔹 Key Skills: Dynamics 365 CRM/CE, Dataverse, C#, .NET, JavaScript

🔹 Expertise: Plugins, Workflows, Customizations, APIs & Integrations

🔹 Azure: Logic Apps, Functions, Service Bus

🔹 ALM: Azure DevOps, CI/CD & Release Management

🔹 Bonus: Experience with D365 FinOps/ERP integrations and Airlines or Freight/Logistics domain

📍 Location: Kochi / Trivandrum

⏱️ Joining: Immediate joiners preferred

If you have the technical expertise, leadership mindset, and passion for delivering enterprise-scale CRM solutions, we’d love to hear from you!

As a techno-functional consultant you will be responsible for delivering and optimizing end-to-end solutions on the Dynamics 365 platform by bridging business requirements with technical implementation. The role focuses on configuring and enhancing Dynamics 365 Customer Service and Field Service modules, enabling seamless integration with SAP systems, and supporting multiple Power Pages portals for customers and subcontractors. The objective is to ensure efficient business process execution, secure and scalable integrations, and improved user experience through continuous collaboration with stakeholders, proactive problem-solving, and adherence to best practices and standards.

Tasks & Responsibilities: 

• Bridge the gap between business requirements and technical delivery across D365 Customer Service and Field Service
• Contribute to functional workshops, requirement gathering sessions, and solution design discussions with business stakeholders
• Good to have basic process understanding of SAP system.
• Configure D365 modules and implement light customizations — plugins, custom APIs, JS/TS, and Power Automate flows
• Design end-to-end solutions covering data model, SLAs, entitlements, and integrations
• Support UAT, produce functional specification document, and ensure solutions align with Microsoft best practices
• Training delivery and end-user adoption support post go-live
• Understanding of Model-Driven App design including entities, forms, views, dashboards, security roles etc.
• Strong client relationships to engage business and technical audiences equally
• Prepare and maintain key project documentation including Functional Specification Documents (FSD), Solution Design Documents (SDD), business process flows, and UAT documents
• Create and manage user stories, acceptance criteria, and test cases in Azure DevOps, ensuring traceability and alignment with business requirements

Education & Trainings + Certifications:

• At least 6 to 8 years of relevant experience in Dynamics 365, Field Service, Power Pages.
• Proven expertise with Dynamics 365 functional area, documentations, design, development, end-to-end implementations and solutions.

Technical know-how: 

• Strong understanding of Dynamics 365 Customer Service and Field Service modules, including case management, SLAs, entitlements, work orders, and scheduling
• Hands-on experience with Microsoft Dataverse, including entity design, relationships, forms, views, business rules, and security model
• Working knowledge of Model-Driven App development and customization
• Ability to implement light customizations using C#, .NET plugins, custom workflows, Web APIs, JavaScript/TypeScript
• Experience with Power Platform tools including Power Automate and basic exposure to Power Pages (portal configuration and customization)
• Good understanding of integration concepts, including REST/SOAP APIs and experience integrating D365 with external systems (preferably SAP)
• Experience with Azure DevOps for managing user stories, test cases, backlog, and release tracking
• Understanding of software development lifecycle (SDLC), Agile methodology, and UAT processes
• Knowledge of documentation standards including FSD, SDD, use cases, and business process mapping
• Good understanding of security concepts including role-based access, data security, and portal authentication mechanisms 

Soft Skills:

• Good team player skills to be able to work within a global team with shared global responsibilities
• Strong service orientation
• Solution-oriented and structured way of working
• Friendly, communicative and team-oriented player
• Business fluent English skills, spoken and written
• Intercultural competence 

What you'll do

Own a client end to end. Learn their business, find what to automate or rebuild, and lead the work that ships it.

Turn business problems into technical solutions sit in the call, understand the real problem, design the fix, and decide how it gets built.

Stay hands-on. You'll still write code, build integrations, and work with APIs every day.

Build on whatever the client runs Zoho, Salesforce, Azure, similar platforms, and custom apps where needed.

Run delivery: scope it, sequence it, ship it, support it. The timeline is yours.

Review code and designs. Mentor the developers on your projects and unblock them fast.

Be the escalation point when something breaks or an integration misbehaves.

Own client communication on the technical side status, tradeoffs, bad news, early.

Keep the bar high: clear docs, clear updates, clear commit history.

What we're looking for

4–7 years shipping software, with real depth in REST APIs and system integrations.

Experience leading projects or small teams — the person others check with before they build.

Strong with business platforms (Zoho, Salesforce, or similar). Much of the leverage lives there, not in custom code.

You can sit with a non-technical client, understand the problem, and come back with a working solution.

Still enjoy building. This is technical leadership, not coordination.

Self-driven. You'll often be the senior-most engineer on the account.

Why you'll love this role

Full ownership from first call to delivery — you run projects, not a ticket queue.

Direct access to clients and leadership. Your decisions ship the same week.

Constant variety: new systems, new problems, new builds.

A step into technical leadership without giving up the hands-on work.

We are looking for an experienced Microsoft Power Platform Developer with strong expertise in Power Apps, Power Automate, Canvas Apps, and Model-Driven Apps.

Key Responsibilities

Design, develop, and maintain solutions using Microsoft Power Platform.

Develop business applications using Power Apps, including Canvas Apps and Model-Driven Apps.

Create and manage automated business processes using Power Automate.

Work with Microsoft Dataverse for data modeling, configuration, and application development.

Develop integrations between Power Platform and Microsoft 365, third-party applications, APIs, and enterprise systems.

Analyze business requirements and translate them into effective technical solutions.

Customize and configure Model-Driven Apps based on business requirements.

Build responsive and user-friendly Canvas Apps.

Develop complex workflows and approval processes using Power Automate.

Troubleshoot application, workflow, integration, and performance-related issues.

Follow Power Platform best practices for security, governance, performance, and scalability.

Work with development, functional, infrastructure, and business teams to deliver solutions.

Participate in solution design, development, testing, deployment, and production support activities.

Prepare technical documentation, solution design documents, and deployment procedures.

Provide technical guidance and support to junior developers/team members.

Ensure solutions follow enterprise ALM, security, and governance standards.

Must-Have Skills

Microsoft Power Platform

Power Apps

Canvas Apps

Model-Driven Apps

Power Automate

Microsoft Dataverse

Power Platform Development

Enterprise Application Development

Integration & Troubleshooting

Required Skills & Experience

6–9 years of overall IT experience.

Minimum 5 years of hands-on experience in Microsoft Power Platform.

Strong hands-on experience in Power Apps and Power Automate.

Excellent experience developing Canvas Apps and Model-Driven Apps.

Good understanding of Dataverse, connectors, APIs, and integrations.

Experience developing enterprise-level Power Platform solutions.

Strong understanding of application lifecycle management and deployment processes.

Good troubleshooting and problem-solving capabilities.

Ability to understand business requirements and convert them into technical solutions.

Experience working with cross-functional teams and enterprise stakeholders.

Strong communication, documentation, and coordination skills.

Preferred Skills

Experience with Microsoft 365 integrations.

Knowledge of SharePoint Online, Teams, Outlook, and other Microsoft services.

Exposure to Power Platform governance and Center of Excellence practices.

Knowledge of Power Platform security and role-based access.

Experience with Power Platform ALM, solutions, and deployment pipelines.

Exposure to REST APIs and third-party integrations.

Experience working in Agile/Scrum development environments.

Knowledge of Power Platform performance optimization and best practices.

Key Competencies

Strong Power Platform development and technical expertise.

Excellent application design and development skills.

Strong analytical and troubleshooting abilities.

Ability to design scalable and maintainable Power Platform solutions.

Strong understanding of business requirements and technical implementation.

Excellent stakeholder communication and coordination.

Ability to work independently as well as collaborate with technical teams.

Strong ownership and delivery mindset.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent professional experience.

Key Responsibilities

Design, develop, and maintain scalable applications using .NET Framework / .NET Core

Work with databases using MS SQL Server, Entity Framework, and Dapper

Build and consume RESTful APIs using ASP.NET MVC / Web API

Collaborate with front-end teams using HTML, CSS, JavaScript, Angular/React

Implement cloud solutions using Microsoft Azure (App Services, Azure SQL, Web Jobs, Automation)

Conduct code reviews and mentor junior developers

Ensure application performance, security, and scalability

Follow best practices for coding, testing, and deployment

Required Skills

Strong experience in C#, .NET Framework, .NET Core

Hands-on experience with MS SQL Server

Expertise in ASP.NET MVC, Web API

Proficiency in Entity Framework / Dapper

Experience with Git or similar version control systems

Front-end experience with Angular

Experience in project leadership or team handling

🚨 Hiring: Salesforce Developer | 6+ Years Experience

We are looking for an experienced Salesforce Developer to join our team in Noida.

📍 Location: Noida – Onsite

💼 Experience: 6 to 9 Years

⏳ Notice Period: Immediate to 30 Days

Key Skills & Responsibilities-

Strong experience in Salesforce Development, Apex, LWC, SQL & Lightning

Hands-on experience with Salesforce integrations

Strong client handling & stakeholder management skills

Experience in team leadership & mentoring

Good communication, problem-solving & requirement-gathering skills

Experience in solution design, development & deployment

8+ years of experience working with Salesforce, with strong experience in Salesforce consulting, solution design, or platform architecture.

• Strong understanding of the Salesforce platform, data model, configuration, automation, security, and integrations.

• Experience conducting Salesforce discovery and assessment for enterprise-scale transformation programs.

• Ability to translate business requirements into Salesforce capabilities and solution options.

• Strong understanding of data migration and data integration concepts, preferably involving Salesforce and other enterprise platforms.

• Experience assessing complex Salesforce environments with significant customization and/or integration footprints.

• Experience working on enterprise application consolidation, platform rationalization, or transformation programs.

• Strong analytical and problem-solving skills, with the ability to identify gaps and recommend pragmatic solutions.

• Strong communication skills and the ability to work directly with business and technical stakeholders.

• 8+ years of PLM/IT experience with strong Aras Innovator experience
• Strong experience as Aras Solution Architect / PLM Architect / Technical Architect
• Strong hands-on experience with Aras Innovator
• Strong knowledge of:
• C# / .NET
• AML / IOM
• JavaScript
• ItemTypes & Relationships
• Workflows & Lifecycles
• BOM / EBOM / MBOM
• Change Management – ECR / ECO / ECN
• Aras APIs / REST APIs
• Strong understanding of Digital Thread / Digital Twin concepts
• Experience with enterprise application integrations
• Experience integrating PLM with ERP / MES / CAD / PDM systems
• Strong understanding of product lifecycle and engineering processes
• Experience in Manufacturing, Aerospace, Automotive or Industrial Engineering domains
• Strong architecture, problem-solving and stakeholder-management skills.

Working as a WordPress/CRM Developer at Navtech, you will:

• Design, develop, and maintain WordPress websites, including custom themes, plugins, and page layouts
• Ensure website performance, security, and responsiveness across devices
• Manage website updates, bug fixes, and ongoing maintenance
• Build and maintain lead capture forms and landing pages, ensuring smooth data flow into the CRM
• Own, configure, and maintain Navtech's CRM system — including custom fields, workflows, automations, and API level integrations
• Configure custom CRM dashboards, views, and automated workflows and alerts for leadership visibility
• Support sales/BD teams with deal stages, activity logs, pipeline records
• Ensure CRM data quality and hygiene through structured validation and clean-up processes
• Take up CRM development and automation-related tasks beyond standard configuration
• Onboard team members, create SOPs, provide training

Who Are We Looking For Exactly?

• Proven experience as a WordPress Developer, with strong knowledge of HTML, CSS, JavaScript, and PHP
• Experience building and customizing WordPress themes and plugins
• Working knowledge of any CRM platform, such as Salesforce, or HubSpot
• Experience working with APIs, webhooks, or automation platforms such as Zapier or Make
• Good understanding of CRM data structures and workflow automation
• Good debugging and troubleshooting skills across both website and CRM systems
• Strong communication skills to coordinate with sales, marketing, and leadership teams

Why Navtech?

• Yearly performance review and Appraisals.
• Competitive pay package with additional bonus and benefits.
• Work with US, UK and Europe based industry-renowned clients for exponential technical growth.
• Opportunities to work on multiple projects.
• Medical Insurance cover for self and immediate family.
• Work with a culturally diverse team from different geographies.