Location : Una Diu
IF INTERESTED THEN CALL/WHATSAPP ME ON ( SEVEN EIGHT FIVE NINE EIGHT EIGHTZERO TWO FOUR TWO )
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About High Level:
Founded in 2018, HighLevel Inc. is a B2B SaaS Platform catering to Marketing Agencies. We aim to provide a comprehensive solution for marketing agencies, offering cutting-edge tools and seamless client service. Our diverse clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call center/Sales agencies, and freelancers. We serve various niches such as real estate, dental & medical, local businesses, e-commerce, professional, and field services.
Our platform encompasses a wide range of products, including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments, and more. Currently, we support over 20,000 agencies and 220,000 small & medium businesses. Our remote team of 300+ professionals operates across 15 nations.
About the role:
We are seeking a talented and experienced Product Manager to join our team and drive the development of our workflow automation capabilities.
Our Automation product serves over 120,000 monthly active accounts, automating more than 250,000 tasks per month through over 2 million executions. We aim to be the go-to automation platform that empowers individuals and businesses of all sizes to harness the full potential of automation and accomplish more in less time. As a PM, you will play a critical role in shaping the future of our product and SMBs in general.
As a Product Manager specializing in Workflow Automation, your role would involve overseeing the development and management of workflow automation products within the platform. You will work closely with cross-functional teams, including engineers, designers, marketers, and customer success to define, prioritize, and deliver innovative solutions that enable customers to streamline and automate their business processes.
Your roles & responsibilities:
Strategy & Vision:
- Establish the strategic direction and vision for High Level's workflow automation
- product features.
- Make informed decisions about product roadmaps based on market trends,
- customer needs, and competitive landscape.
Product Planning and Roadmap:
- Collaborate with stakeholders to identify and prioritize user requirements and feature enhancements.
- Collaborate with customers to identify their needs and current challenges, which would feed forward into the Product planning process.
- Develop and maintain a detailed product roadmap for workflow automation, aligning it with the company's overall product strategy and goals.
Requirements Definition:
- Conduct user research, interviews, and data analysis to gather insights and
- identify pain points.
- Translate user needs into clear and actionable product requirements, user
- stories, and acceptance criteria.
Product Development and Launch:
- Collaborate with engineering and design teams to ensure timely and high-quality
- product delivery.
- Plan and execute product launches, including creating go-to-market strategies,
- coordinating marketing efforts, and driving user adoption and engagement of workflow automation features
Stakeholder Communication:
- Communicate product plans, progress, and updates to internal teams and
- stakeholders, including executives.
- Act as a subject matter expert on workflow automation, providing guidance and
- support to internal teams and external customers.
Performance Monitoring and Analysis:
- Define and track key product metrics to evaluate product performance and drive
- data-driven decision-making.
- Monitor customer feedback and conduct competitive analysis to identify areas for What we’re looking for;
- improvement and address customer pain points.
Domain Knowledge: Strong understanding of workflow automation concepts, technologies, integration frameworks and market trends.
Technical background: Ability to comprehend technical specifications, APIs, and integration frameworks. Comfort working with developers and understanding their requirements and constraints.
Analytical Skills: Excellent analytical and problem-solving skills. Ability to use data and metrics to drive product decisions and measure product success.
Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas and concepts to both technical and non-technical stakeholders.
Leadership and Collaboration: Strong leadership skills to drive the product vision, influence cross-functional teams, and work collaboratively in a fast-paced, agile environment.
User-Centric Mindset: Deep empathy for users and a strong passion for delivering exceptional user experiences.
Business Acumen: Understanding business models, market dynamics, and competitive landscape. Ability to align product decisions with business goals and drive product success.
Experience;
- Minimum 2+ years as a Product Manager, preferably in SaaS, with expertise in workflow automation or related fields.
- Bachelor's degree in computer science, engineering, business, or a related discipline.
- Experience in building integrations for automation platforms (e.g., Zapier, Integromat, PabblyConnect, n8n) and familiarity with ETL pipelines or serverless/cloud functions are desirable but not mandatory.
Indicative Interview Process:
Please note that the sequence and number of rounds may vary based on candidature, interim feedback, and role requirements.
Step 1: Introductions & Exploratory Call, duration 30 mins
The step aims to introduce High Level to you and help answer questions about our Vision, Mission, & Roadmap and get to know you better!
Step 2: Product Round - Case study, duration 60 mins
This round assesses your product management skills and abilities across various dimensions, such as strategic thinking, process understanding, product judgment, and problem-solving.
Step 3: Tech Round, duration 60 mins
The goal of this is to understand your understanding of tech systems and your stakeholder management skills.
Step 4: Cultural Fitment Round, duration 60 mins
The goal is to assess cultural fit by discussing values, behaviors, traits, and other relevant aspects to ensure alignment between the candidate and the company's culture
Step 5: Compensation Communication, duration 30 minutes
This step focuses on sharing the offer details, including role, level, expectations, and compensation, based on previous discussions.
Why should you join us?
At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team. We believe in a collective responsibility where no task is considered someone else's job. Our unwavering focus is on providing value to our users, and we achieve this by delivering solutions swiftly through lean principles, allowing us to bring products to market in a matter of weeks rather than quarters. Every good idea is put to the test, ensuring that we maintain a high standard of innovation. We prioritise the well-being of our team, recognizing that by taking care of them, they can better serve our users. We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey. We are also a well funded & profitable company.
Join us at High Level, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers.
What we look for:
We have a unique opportunity as we are looking for a Sales Manager at Epixel Solutions. You have the opportunity to build the sales process from the ground up. This position will be responsible for developing a sales team, coordinating sales operations, and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. You will work with high-profile customers, evaluate budgets, and determine ways to simplify and improve the sales process.
Your tasks often include assigning sales territories, mentoring members of the sales team, setting quotas, assigning sales training, hiring salespeople, and building sales plans. You will also set goals, identify priorities and eliminate redundant activities to increase sales.
Additional duties could find you traveling to client sites, and attending conferences, conventions, and small workshops representing Epixel Solutions.
This position will report to the Chief Growth officer who heads up the Go To Market (GTM) team.
Responsibilities:
The duties and responsibilities of our ideal Sales Manager include:
- Developing and implementing strategic sales plans that expand a company’s customer base and solidify its presence.
- Achieving growth and hitting sales targets by successfully managing sales teams and by assessing the teams' strengths and weaknesses.
- Establishing productive and professional relationships with key personnel in assigned customer accounts.
- Building and promoting healthy, long-lasting customer relations by partnering with them.
- Developing and implementing new sales initiatives, strategies, and programs to capture key demographics.
- Providing daily/weekly/monthly and quarterly reports of field sales success and communicating the Voice of the Customer (VOC) to the reporting manager.
Skills and qualifications:
A successful Sales Manager candidate with Epixel will be the driving force behind our competent sales team and will have a variety of skills and qualifications that include:
- Ability to communicate, inspire and motivate
- Proven ability to drive the sales process from plan to close
- Excellent mentoring, coaching, and people management skills
- Excellent time management skills to maximize their ability to reach goals
- Ability to identify, recruit and hire talented sales reps
Requirements:
Prospective Sales Manager candidates should have a minimum of 5-10 years of experience working in the sales field, preferably in a fast-moving SaaS organization or startup. They should also have a successful and verified track record in leading a sales department to achieve its goals.
The right candidate should be able to identify opportunities in sales and profits and possess knowledge about allocating Sales Representatives to achieve or exceed set sales performance targets. The candidate must be skilled in data analysis and managing customers using customer relationship management (CRM) as this position involves working with a lot of data and prospects.
Familiarity with our tech stack would be a plus (Zoho, Calendly, Google Apps, Redmine)
The Epixel sales team is war-ready to support our international clients and prospects around the clock. Hence, candidates should be flexible working in three different shifts on and off according to business needs.
- 2+ years of experience in Front React Native development
- Experienced in using Mobile Views on iOS and Android
- Good understanding of MVC frameworks
- A knack for writing clean, readable React-Native code
- Solid understanding of object-oriented programming
- Understanding Agile Development and Scrum practices
- Familiarity with version control Git (Github or Gitlab)
Blaze Madurai looking for a young and motivated Business Development Executive with hands-on experience in the IT software industry.
Job Description:
- Growing business through the development of new leads and new contacts.
- Required experience in handling/acquiring overseas clients & projects.
- The ideal candidate has to work with the clients to understand their business requirements.
- Identifying new revenue opportunities.
- Building business relationships with current and potential clients.
- Collaborating with management on sales goals.
- Developing and executing sales and marketing strategies to grow business and meet monthly and quarterly sales goals.
Qualifications:
- Bachelor's degree with excellent Communication and presentation Skills.
- Proven experience as a BDE/ Sales executive or relevant role in a similar Industry.
- Enthusiastic to build good relationships with people
- Ability to work well in a team environment
Job Type: Full-time
Experience: 3+ years
- Microsoft technology development experience in C#, ASP.NET, .NET 4.5 onwards, Web API, Bootstrap, Jquery, Angular SQL 2012 onwards, SQL stored procedure
- Must have ReactJs with 2 projects experience or min 1.5 Years experience in ReactJS based Projects
- Troubleshooting & analysing skills
- Development Experience required for Continuous improvement program
- Good problem solving capabilities in Developed applications
1. Work experience between 3 years to 9 years in building large scale high user traffic consumer facing applications with desire to work in a fast paced startup.
2. Knowledge on reactive and asynchronous programming is preferable. If you have worked with coroutines, goroutines, high concurrency or optimized number of threads for processing on your backend server you could be a good fit.
3. Extremely proficient at writing performant, scalable and production ready code in Kotlin, Java (8 or above, comfortable with concepts like lambda, streams, multithreading etc), Elixir, Rust, or Golang. Should be familiar with static code analysis, code coverage and code reviews.
4. Experience with NoSQL DBs like MongoDB, Cassandra, Redis or Aerospike is required. Knowledge of graph DBs like Neo4j is preferred.
5. Strong in algorithms, problem solving and data structures.
6. Knowledge of TDD and experience with building applications integrated with CI-CD pipelines (automated build, tests and deployments).
7. Exposure to micro-services with good understanding of containers, kubernetes, logging, alerting and monitoring. Inter services communication. Should know how to handle multiple versions of APIs.
Key Responsibilities
- Learn, design and implement the architecture with the team
- Build a team of A-players with veto rights for each member
- Work to design and build for speed and scalability
- Design and implementation of continuous integration and deployment
- Create security and data protection settings
- Build features and applications with a mobile responsive design
- Write technical documentation
Recommended
- Experience developing desktop and mobile applications of a minimum of 2 years
- Familiarity with common tech stacks and Headless Ecommerce
- Knowledge of multiple front-end languages and libraries (js, React, React Native)
- Knowledge of back-end languages and libraries (Node.js, MongoDB, PHP, MySQL)
- Experience implementing testing platforms and unit tests
- Strong organizational and project management skills
- Excellent communication and teamwork skills
- Attention to detail
As a Sr. Executive you will play a very vital role in developing SOPs and help the team implement
the same. You as the last-mile champ will handle all end to end NDR process. You will act as a bridge between customer support and logistic team. You will be one person who will pump in
enough fuel and energy to run and deliver operations at its best.
Responsible
➢ Ensure prompt responses to queries /concerns raised by the Customer Support Team by highlighting to Last Mile Logistics Partner.
➢ Help build and implement SOPs. Manage workflow of day to day tickets raised related to
Last Mile complaints.
➢ Can handle End to end NDR process. Can manage both Call Centre & Logistic Partners
Ensure the designated Service Level Requirements, Customer promise dates, FAD, NDR,
S2D. & all such Key Performance Indicators are achieved on a weekly and monthly levels
➢ Must have customer service skills and be able to maintain a consistent, elevated level of
service
➢ Monitor the performance metrics of different reporting teams and take necessary actions
to improve the same
➢ Communicate with Last Mile Vendors for Lost & Damages with working data.- Work with
Internal for reconciliations for Disputes of Weights, Lost in Transit, etc.