Marketing Trainee

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.
• 
  

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

Job Details:

• Role: Senior Staff Engineer, AI,LLM
• Experience: 7-9 Years
• Employment Type: Full-time
• Work Mode: Gurugram (Hybrid)

REQUIREMENTS:

• Strong experience in AI/ML Engineering and Generative AI solution development.

• Hands-on expertise in Python development for AI/ML applications and scalable AI services (Must Have).

• Strong experience with GCP and Vertex AI, including model deployment, pipelines, and AI services (Must Have).

• Deep understanding of LLMs, Foundation Models, embeddings, prompt engineering, and RAG architectures (Must Have).

• Hands-on experience building Agentic Workflows and AI Agents (Must Have).

• Experience with Vector Search, AI security, governance, and responsible AI practices.

• Strong knowledge of MLOps, CI/CD, automated testing, and Infrastructure as Code.

• Experience with observability, monitoring, logging, and tracing for AI systems.

• Strong understanding of APIs, microservices, and cloud-native architectures.

• Excellent problem-solving, communication, and stakeholder management skills.

RESPONSIBILITIES:

• Design, build, and deploy production-grade Generative AI and Agentic AI solutions using GCP and Vertex AI.

• Develop AI Agents, Agentic Workflows, and RAG-based solutions leveraging enterprise data sources.

• Design secure, scalable, and reliable AI architectures aligned with business requirements.

• Build and maintain AI platforms, APIs, and reusable AI components.

• Implement AI security, governance, monitoring, observability, and performance optimization practices.

• Establish and manage CI/CD pipelines and MLOps processes for AI solutions.

• Design and execute AI testing, evaluation, and quality assurance strategies.

• Collaborate with Product, Engineering, and Data Science teams to deliver AI-powered solutions.

• Develop high-quality Python code and participate in code reviews and architecture discussions.

• Research emerging AI technologies and drive continuous improvement and innovation.

• Troubleshoot production issues and provide technical leadership and mentoring.

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related fields,

Role Overview

We are seeking a highly skilled Senior Developer / Technical Lead with strong experience in marketing creative platforms and digital experience delivery. This role requires expertise in Sitecore, React.js, Node.js, Python, and FileMaker, along with proven leadership capabilities to guide development teams and deliver high-impact marketing solutions.

You will play a critical role in designing, developing, and leading the implementation of scalable, creative, and performance-driven digital experiences.

________________________________________

Required Skills & Qualifications

Technical Skills

• Strong experience with:

o Sitecore CMS (content modeling, personalization, pipelines, APIs)

o React.js (modern front-end ecosystem)

o Node.js (RESTful APIs, server-side applications)

o Python (automation, backend systems, scripting)

• Experience with FileMaker (development, customization, or integration)

• Proficiency in HTML5, CSS3, JavaScript/TypeScript

• Experience with API design, microservices architecture, and cloud platforms (AWS )

• Familiarity with CI/CD pipelines, DevOps practices, and version control (Git)

Technical Leadership

• Lead a team of developers, ensuring high-quality design, development, and delivery of solutions

• Provide architectural guidance and enforce best practices across front-end and back-end development

• Mentor junior/mid-level engineers and support team growth

• Ensure scalability, reliability, and security of solutions

TVARIT GmbH develops and delivers solutions in the field of artificial intelligence (AI) for the Manufacturing, automotive, and process industries. With its software products, TVARIT makes it possible for its customers to make intelligent and well-founded decisions, e.g., in forward-looking Maintenance, increasing the OEE and predictive quality. We have renowned reference customers, competent technology, a good research team from renowned Universities, and the award of a renowned AI prize (e.g., EU Horizon 2020) which makes Tvarit one of the most innovative AI companies in Germany and Europe. 

We are looking for a self-motivated person with a positive "can-do" attitude and excellent oral and written communication skills in English. 

We are seeking a skilled and motivated Data Engineer from the manufacturing Industry with over two years of experience to join our team. As a data engineer, you will be responsible for designing, building, and maintaining the infrastructure required for the collection, storage, processing, and analysis of large and complex data sets. The ideal candidate will have a strong foundation in ETL pipelines and Python, with additional experience in Azure and Terraform being a plus. This role requires a proactive individual who can contribute to our data infrastructure and support our analytics and data science initiatives. 

Skills Required 

• Experience in the manufacturing industry (metal industry is a plus)  
• 2+ years of experience as a Data Engineer 
• Experience in data cleaning & structuring and data manipulation 
• ETL Pipelines: Proven experience in designing, building, and maintaining ETL pipelines. 
• Python: Strong proficiency in Python programming for data manipulation, transformation, and automation. 
• Experience in SQL and data structures  
• Knowledge in big data technologies such as Spark, Flink, Hadoop, Apache and NoSQL databases. 
• Knowledge of cloud technologies (at least one) such as AWS, Azure, and Google Cloud Platform. 
• Proficient in data management and data governance  
• Strong analytical and problem-solving skills. 
• Excellent communication and teamwork abilities. 

Nice To Have 

• Azure: Experience with Azure data services (e.g., Azure Data Factory, Azure Databricks, Azure SQL Database). 
• Terraform: Knowledge of Terraform for infrastructure as code (IaC) to manage cloud. 

Key Skills: OpenText AppWorks, OpenText Process Suite (all sub components), Java, JavaScript, XML, SQL, BIRT.

Required Skills:

• Ability to translate complex business requirement into functional technical requirements using OpenText AppWorks (erstwhile Process Suite) low code design and integration framework.
• Knowledge on implementing OpenText AppWorks integration services using REST, SOAP, and Email etc.
• Good understanding of OpenText AppWorks case management features and BPM features.
• Experience in various rules and features like LifeCycle, Activities, User Interface (XForms and Low Code design), SLA, KPI, OTDS, CARS, AppWorks Gateway, Single-Sign-On, External Authentication, SAML, Listeners (File, MQ), SOAP Services, Email integration, HTTP Connector, AppWorks integration with Content/Document Management, etc.
• Experience in full OpenText AppWorks implementation including Entity modelling and Rulesets design.
• Expertise in Java, JavaScript, SQL Server Database.
• Expertise in building Web Services, REST Services API’s (nice to have) Familiar in designing and developing applications in cloud environments (preferably Azure).
• Authentication SAML 2.0, OT.
• Knowledge of OTDS and integration with OTDS
• Exposure to HTML5 ,angular and integration of AppWorks to with angular will be plus
• Exposure to another OpenText platform (ECM, xECM, Captiva, iHUB).

A strong passion for learning and adapting to new technologies.

Design, develop and support real time data monitoring application and a dashboard for a VoIP network

Roles and Responsibilities:

• Design, build and maintain efficient, reusable, and reliable Ruby code
• Ensure the best possible performance, quality, and responsiveness of the applications
• Identify bottlenecks and bugs, and devise solutions to these problems

Required Skills:

• 3+ yrs of experience developing Ruby applications on Linux platform with exposure to HTML, CSS and javascripts
• Solid understanding of object-oriented programming
• Experience with any one NoSQL solution like Redis, MongoDB, CouchDB is a must
• Deep understanding of high traffic, highly scalable, complex web applications
• Ability to work in a dev-automation environment with some source control, continuous integration/delivery systems
• Good problem solving/analytical skills
• Excellent written and verbal communication

Preferred Skills:

• Conversant with Elasticsearch, Neo4j and D3.js
• Inclination to GO programming
• Experience working with open source projects

1. Inside Sales

2. Cold calling

3. Tele calling

4. Explaining about the project to the prospective customers

5. Arranging for the Site Visits

6. Coordinating with Sales and Marketing team

7. Maintaining the customer database

Immediate Joiners with excellent communication skills.( English, Kannada and Hindi)