Category product Manager

We are seeking an experienced and passionate Cloud and DevOps Trainer to join our training and development team. The trainer will be responsible for delivering high-quality, hands-on training in Cloud technologies (such as AWS, Azure, or GCP) and DevOps tools and practices to students or working professionals.

Responsibilities:

• Make outbound calls to potential clients to introduce AI project offerings.
• Explain the benefits and features of our AI products and services.
• Answer questions and address client concerns confidently and professionally.
• Maintain detailed records of calls, customer interactions, and feedback.
• Schedule follow-up calls to build and maintain client relationships.
• Achieve daily and weekly call targets set by the team.
• Collaborate with the sales and marketing teams to refine pitch strategies.

Role = Front desk Executive

Location = Powai and Santacruz, Mumbai

Working days = 6-day working

LOOKING ONLY FOR FEMALE CANDIDATES

MUST HAVE EXPERIENCE OR KNOWLEDGE OF Zenoti Software

Job Description for Front Desk

• Keep front desk tidy and presentable with all necessary materials (calculator, pen, printer etc)

• Greet, communicate and welcome clients with a smile.

• Make client comfortable and can offer refreshment (like water, tea, & coffee etc)

• Answer questions and address grievances

• keep updated records and files of the clients

• Familiarity with EcoGreen & Zenoti

• Answering All incoming calls and redirecting them or keeping messages.

• Direct clients to the appropriate doctors , therapists with whom appointment is fixed with assigned room.

• Be familiar with procedures for handling all aspects of customer complaints or disputes.

• Should be able to handle bookings and process billing part and follow up with clients for balance payment.

• Asking them to book the next appointment while they done with treatment

• Maintain a professional environment and brand decorum.

• Should have a client schedule ready before the client arrives.

• ensuring to inform the client about the waiting time and about the delays in their schedules.

• Responsible for sharing the incident sheet and reporting it to the clinic manager.

• Responsible for escalating client issues to concerned doctors .

• Ensuring timely redemption of packages and sessions

• Ensuring Timely to close bills and pre paid balance of clients

• Responsible for handing over hard copies of service product bills and customer copies if a card is being swiped.

• Responsible for arranging/coordinating

or keeping ready the machines for movement between the rooms

About The Company: 

Quality Kiosk Technologies is a pioneer in Performance Engineering. We are Digital Quality Engineering partners for some of the largest Banking, Financial Services, Telecom, and Automobile companies. Founded in the year 2000 by IIT-Kanpur graduates, we offer Enterprise Digital Quality Assurance solutions for Banking, Financial Services, Insurance, Retail, e-Commerce, Government, Automotive, and Telecom industries.

Intelligent Business Automation, DevOps, and Customer Experience are some of the key areas where we work with our partners to deliver Digital Quality Assurance. We at Quality Kiosk counts more than 50 of the Fortune 100 companies of India and 18 of the global Fortune 500 companies as our clients. With 150+ customers from various verticals, our clients include Reliance Industries, Reliance Jio, Toyota, HDFC Bank, ICICI Bank, SBI, Kotak Bank, DBS, Citibank, Prudential, BTPN Bank, Manulife, AIA, UAE Government – Ministry of Finance, Tata Group, Government of India (GSTN, NPCI), Vodafone and others.

Quality Kiosk’s 2000+ Quality Assurance consultants are spread across 20+ countries including India, Dubai, Malaysia, Indonesia, Philippines, and Singapore. Amongst some of the recognitions we have received, Quality Kiosk has also been mentioned in Gartner’s ‘Build Continuous Quality into Your DevOps Toolchains’ Report 2018 and a feature of our QA automation platform in their Market Guide for Application Testing Services, Quality Kiosk has also been called ‘Asia’s Most Trusted Organization by International Brand Consultants, and ‘Happy Place to Work’ by World HRD Congress

Position Statement:

The incumbent will be an experienced leader with a proven capability in leading multiple teams and contributing to overall organizational goal attainment. The incumbent should possess extremely strong communication and influencing skills and be familiar with Industry’s best practices in terms of Technology, Process and Governance. Collaboration with internal stakeholders along with the right attitude and flexibility to adopt is key as also the ability to work in partnership. This role will drive portfolio performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve the delivery excellence, account size and profitability.

Key Responsibilities:

• Kickstarting new programs/projects for existing and new clients. www.qualitykiosk.com
• Managing Accounts – Coordinating with Test Manager and test Lead. Managing client escalation, People issues, requirement etc. Understanding existing clients, upcoming IT projects & IT budget etc
• Working closely with the existing team – QK Account sales team for new logos and new solutions offerings.
• Contributing to Marketing & white papers.
• Working with Finance on billing and invoicing issues.
• Resource planning, coordinating with RMG, TA etc.
• Monitoring Revenue Leakage and GM improvement.
• Project Governance & Risk - Effort, Time and Cost.
• Project scope/timeline deviation / Tracking CR with Client stakeholders.
• Skip-level meetings with TL, STE & TE.
• New project Estimation and working on proposals. Contributes to strategic and policy development and implementation of the same in the organization.
• Allocates accountability amongst the team, manages career development of others, liaises with other managers, advises the business on technology related issues & engages in short/medium / long-term plan. Applies advanced knowledge and experience to the development of new methods, programs and procedures. Offers expertise cutting across units and makes tactical decisions impacting business development and client relationship management.
• Advises Senior Management on specialized testing issues, conducts, supports, and reports research in one's own areas of expertise.
• Supports new business proposition to bid management/account management team.
• Promotes Existing Ips and creates new Ips for our clients.
• Grows the account from the current bucket size.
• Improves Customer Satisfaction for their respective accounts.

Required Experience:

• 15+ years of experience in the IT Industry preferably working in the service-based IT industry.
• 10 years of proven capabilities in strategic project management and leading mid to large service-oriented large teams driving the profitability, customer success and people success agenda. www.qualitykiosk.com
• Proven experience in leading Agile, DevOps, technology, and digitization automation-driven projects.
• Possesses strong BFSI domain knowledge (Preferred Indian clients)
• Strong delivery and technology excellence.
• Strong understanding of business value to be delivered to clients with appropriate cost/ quality.
• Should have worked closely with Pre-sales for new logos and new solutions and ensured financing, efficiency etc.
• Accountable for Revenue targets and maintaining good Gross Margin.
• Delivering ROI & BVR on Automation for the client.
• Should possess and have a good understanding of Test automation solutions and implementation.

Professional Qualification:

• B.Sc./ B. Tech / B.E. / MCA / MBA
• Possess 1-2 globally accepted certifications.
• Should have scored a minimum of 60% of marks throughout all academic levels

About Us:

6sense is a Predictive Intelligence Engine that is reimagining how B2B companies do

sales and marketing. It works with big data at scale, advanced machine learning and

predictive modelling to find buyers and predict what they will purchase, when and

how much.

6sense helps B2B marketing and sales organizations fully understand the complex ABM

buyer journey. By combining intent signals from every channel with the industry’s most

advanced AI predictive capabilities, it is finally possible to predict account demand and

optimize demand generation in an ABM world. Equipped with the power of AI and the

6sense Demand PlatformTM, marketing and sales professionals can uncover, prioritize,

and engage buyers to drive more revenue.

6sense is seeking a Staff Software Engineer and data to become part of a team

designing, developing, and deploying its customer-centric applications.

We’ve more than doubled our revenue in the past five years and completed our Series

E funding of $200M last year, giving us a stable foundation for growth.

Responsibilities:

1. Own critical datasets and data pipelines for product & business, and work

towards direct business goals of increased data coverage, data match rates, data

quality, data freshness

2. Create more value from various datasets with creative solutions, and unlocking

more value from existing data, and help build data moat for the company3. Design, develop, test, deploy and maintain optimal data pipelines, and assemble

large, complex data sets that meet functional and non-functional business

requirements

4. Improving our current data pipelines i.e. improve their performance, SLAs,

remove redundancies, and figure out a way to test before v/s after roll out

5. Identify, design, and implement process improvements in data flow across

multiple stages and via collaboration with multiple cross functional teams eg.

automating manual processes, optimising data delivery, hand-off processes etc.

6. Work with cross function stakeholders including the Product, Data Analytics ,

Customer Support teams for their enablement for data access and related goals

7. Build for security, privacy, scalability, reliability and compliance

8. Mentor and coach other team members on scalable and extensible solutions

design, and best coding standards

9. Help build a team and cultivate innovation by driving cross-collaboration and

execution of projects across multiple teams

Requirements:

 8-10+ years of overall work experience as a Data Engineer

 Excellent analytical and problem-solving skills

 Strong experience with Big Data technologies like Apache Spark. Experience with

Hadoop, Hive, Presto would-be a plus

 Strong experience in writing complex, optimized SQL queries across large data

sets. Experience with optimizing queries and underlying storage

 Experience with Python/ Scala

 Experience with Apache Airflow or other orchestration tools

 Experience with writing Hive / Presto UDFs in Java

 Experience working on AWS cloud platform and services.

 Experience with Key Value stores or NoSQL databases would be a plus.

 Comfortable with Unix / Linux command line

Interpersonal Skills:

 You can work independently as well as part of a team.

 You take ownership of projects and drive them to conclusion.

 You’re a good communicator and are capable of not just doing the work, but also

teaching others and explaining the “why” behind complicated technical

decisions.

 You aren’t afraid to roll up your sleeves: This role will evolve over time, and we’ll

want you to evolve with it

• Define and lead strategic performance projects, manage stakeholders to drive outcomes.
• Analyzing and presenting key MIS reports for Management review
• Lead business planning for including formulation of annual, monthly and daily plans on key
• performance metrics.
• Driving the strategic initiatives of the company as per the CEO's agenda
• Studying & improvising the operation processes of the company.
• Drive business performance insights working closely with the sales, marketing, growth &analytics teams
• Create strategic value-added analyses around growth opportunities, retention levers and core
• business metrics in order to drive better decision making and results
• Conduct ongoing analysis of key business drivers, trends and performance.

• Generates sales leads through Company–sponsored (walk-ins and TI’s) and employee sponsored outreach programs and promotions
• Maintains accurate records of all Company-sponsored and employee-sponsored leads
• Follows up on all prospects by using established sales systems
• Conduct Club tours using established sales systems
• Conduct telephone inquiries using established sales systems
• Establish and maintain a minimum of 3 lead boxes/ tie-ups in the community on a monthly basis
• Must establish and maintain a minimum required referral program as defined by Company standards
• Maintain Membership Coordinator planner using established sales systems
• Successfully completed the Membership Coordinator Training courses
• Complete all formalities of a member that joins / transfers / renews his membership
• Makes courtesy calls to all new members once a month to maintain relationships and ensure the members is regular in using the club
• Enter Guest courtesy forms in software

Make regular weekly reports

Collabsports Technologies Pvt Ltd is a sports-tech startup based in Pune, India. We are a small team, passionate about Sports & Technology. Our product, Scorpad is a mobile app with a mission “Sporting Made Smarter”, helps athletes in recording, analysing & improving their game while collaborating with their friends and other like-minded athletes. For more information, visit https://scorpad.com">https://scorpad.com

• You need to be passinate about technology with strong development & debugging skills.
• You will be responsible for designing, developing, testing & debugging responsive mobile applications.
• You should have one or more mobile apps on Google/ App store
• Thorough with VCS/ Git
• Working knowledge of general mobile landscape, architectures and trends
• Good understanding of RESTful APIs
• You should have a desire to work in startup fast-paced environment, able to self-manage and work remotely, when required.

Primary skill : Dotne, MVC, Web API ,Jquery, SQL 

Good to have(Not mandatory )  : Dotnet core , UI skills, MVC, ASP.NET