Marketing Manager

Must be willing to work from Guwahati.

2. Must be from FMCG, FMCD, Manufacturing, or Plant-based setups ONLY.

3. Need candidate with 15+ years in core finance, accounts & controllership.

4. Must be a Chartered Accountant (CA), Cost Accountant (ICWA), or hold an MBA in Finance.

5. The candidate must be Proficiency in SAP (preferably SAP HANA) and MIS/financial reporting tools.

6. Need candidate having experience in P&L ownership, plant finance, sales accounting, and regional controllership

7. Candidate must be open to travel across regional plants and operational locations as required by the role.

About the Role

We are looking for a proactive and articulate Community Growth Intern with a deep understanding of Reddit, Telegram, and the broader crypto ecosystem. If you’re someone who naturally spots conversations online and knows how to build relationships through meaningful engagement, this internship offers a chance to be on the frontlines of community-driven growth in Web3.

Apply link at the bottom

This role is ideal for someone who thrives in digital communities, understands crypto culture, and can balance subtle outreach with professional communication.

Key Responsibilities

• Monitor and track discussions across relevant Reddit and Telegram communities focused on crypto, Web3, and digital finance.
• Identify engagement opportunities based on user queries, product discussions, and community sentiment.
• Initiate thoughtful, one-on-one conversations to help guide users toward crypto tools and platforms that align with their needs.
• Share learnings and insights regularly with the team to improve community strategy and engagement approaches.
• Assist in building a presence and credibility within key Reddit threads and groups.
• Maintain a respectful, compliant, and value-driven tone in all interactions.

What We’re Looking For

• Strong familiarity with Reddit culture, subreddit dynamics, and community etiquette.
• Comfortable navigating and engaging across crypto Telegram groups.
• Excellent English proficiency, especially in written and conversational formats.
• Solid understanding of cryptocurrency basics - wallets, exchanges, trading platforms, etc.
• Great communication skills with a natural ability to build rapport in digital spaces.
• Self-starter attitude - able to operate independently, prioritize tasks, and spot opportunities without handholding.

Preferred Qualifications

• Prior experience engaging in or managing online communities (Reddit, Discord, Telegram, etc.).
• Exposure to or interest in sales, marketing, or business development.
• Crypto enthusiast or someone who has personally traded or used crypto for real-world use cases.
• Comfortable using tracking tools or documenting engagement outcomes clearly.

What You’ll Gain

• Exposure to real-world growth and community building strategies in a fast-paced crypto startup.
• The chance to work closely with marketing, product, and leadership teams on user acquisition and engagement.
• A performance-based path to full-time employment opportunities post internship.
• Mentorship from experienced professionals in the Web3 and fintech space.

ASSIGNMENT

Assignment: Community Opportunity Mapping (Reddit)

About CryptoXpress:

CryptoXpress is a mobile app that lets users trade crypto, buy gift cards, and book flights & hotels using crypto - all in one place. It’s built for everyday crypto users who want real-world utility and low fees, not just trading.

Your Task:

Find 3 recent Reddit posts (from the last 14 days) where users are discussing topics like:

• Which crypto exchanges to use
• Where to buy gift cards with crypto
• How to spend crypto in real life
• General confusion about crypto platforms

For each post:

1. Share the subreddit + link
2. Briefly summarize the post (1–2 lines)
3. Explain why it’s relevant to CryptoXpress
4. Write what you would say in a friendly, natural DM or comment (non-spammy tone) to get them to download our app.

What We’re Looking For:

• Your Reddit search skills
• Your crypto awareness
• How well you understand the CX use case
• Your written communication style

Apply link: https://forms.gle/YY3qSiruzrkRs3yi9

Job Summary: Position Title: Customer Service Executive

Location: Mumbai

Job Description: we are looking a proactive and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, both written and verbal, and the ability to handle customer concerns effectively via email and phone.

Responsibilities:

• Attending inbound calls involves receiving and responding to incoming calls from customers

• Provide accurate and relevant information regarding products, services, company policies, and procedures.

• Respond to customer inquiries via email in a timely, clear, and professional manner.

• Ensure all customer emails are acknowledged and resolved

• Listen actively to customer concerns, complaints, and issues, ensuring full understanding and empathy.

• Resolve customer grievances and complaints quickly and effectively, escalating to higher management when necessary.

• Follow-up with customers to ensure satisfaction after issue resolution and that the solution meets their expectations.

• Identify recurring customer issues and proactively work with internal teams to suggest improvements or preventative measures.

• Assist customers with order tracking, billing inquiries, account management, and product-related questions.

• Inform customers about order status, shipment tracking, delivery delays, or product/service updates.

• Accurately document all customer interactions and complaints in the CRM system, ensuring a clear audit trail.

• Maintain detailed logs of follow-up actions, resolutions, and outcomes.

• Collect customer feedback and report trends to management for continuous service improvement

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View Job: click here

Location : Bengaluru

Experience: 2 - 4 yrs

Semaai is an Agritech startup backed by the top International VCs. We are on a mission to uplift the livelihood and income of 55 million farmers in Indonesia through a highly trusted network of MSMEs(Toko Tanis) and farmer groups.

Agriculture in Indonesia is one of the biggest untapped opportunities in Asia as it is a $100 Billion economy but one of the least digitised sectors even though the country has the fourth-highest mobile user base in the world. We aim to be the first full-stack upstream solution for farmers and Agri SMEs with a focus on inputs, advisories, and Agri finance.

We are building the Engineering Founding Team @Semaai, and looking for members who are enthusiastic, and love a high level of autonomy.

Milestones:

• Launched our first product (Agriculture Input Products Marketplace) in August’21 in 3 weeks
• Onboarded most of the Central Java distributors on our marketplace
• 20% WOW growth in revenue
• 20% WOW growth of active user base

Link to our product:

• Mobile: https://play.google.com/store/apps/details?id=com.semaai.toko

Who we are:

Semaai's co-founders are ex Entrepreneurs, from Goldman Sachs, World Bank, and Schlumberger, with 30 years of rich experience in the technology, agri-business, and development sector in Indonesia and India.

We might be a right fit if you:

• Have 2-4 yrs of experience in Android development
• More than 1 year experience in Kotlin
• Sufficient experience in Problem solving
• Experience and knowledge of MVVM architecture
• Experience with Android UI themes, styles, and attributes
• Understand the Data Structures
• Startup experience is a plus plus

Why should you join:

• We believe increasing the income of farmers and MSMEs will speed up their upward social mobility
• We want to build products that create a positive impact on this truly underserved segment.
• End-to-end ownership — for any given project, we have one person who is responsible. While they don’t necessarily have to do all the work themselves, it’s their job to make sure all the work gets done.
• Bias towards action — we launch betas and prototypes as early as we can. This helps ensure that we’re building what users want.
• Inclusive culture — a core part of our culture is our commitment to building an actively inclusive work environment that makes Semaai an excellent home for everyone.

**We look forward to working with people who have similar beliefs and goals.

What you’ll do:

• Dedication to keeping the highest quality, maintainability, and flexibility in code by strictly adhering to best practices and guidelines
• Architect and build projects using Kotlin for Android
• Take all Android technical decisions on high level and low level design
• Ensure the best possible performance, quality, and responsiveness of the application
• Work with other teams to solve technical problems
• Work with the founders, user research, and product design to understand users and address their needs.
• Collaborate with other developers to set best practices, and standards for development across the organization and help shape a culture of technology-first product building.

Interview Process:

After a technical screening round, we will have two rounds of technical interviews 45 mins each within 72 hours. The first technical interview will be focused on logical reasoning and CS fundamentals, and the second will be on the basics of android and logical reason. If all goes well, we extend the offer within 48 Hours.