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About the Role
We are looking for a Customer Success Analyst who can work closely with Agile/Scrum teams and bring customer insights into product development. This role will act as a bridge between customers, product, and engineering teams by leveraging data from customer success platforms like Planhat.
Key Responsibilities
- Collaborate with Scrum teams (Product Owner, Developers, Scrum Master) during sprint planning and reviews
- Bring customer insights, feedback, and product usage data into backlog prioritization
- Monitor customer health scores, adoption metrics, and churn risks using tools like Planhat or Gainsight
- Translate customer challenges into actionable user stories and requirements
- Track feature adoption post-release and provide feedback to product teams
- Work closely with Customer Success, Sales, and Support teams to ensure alignment
- Maintain and analyze customer data in CRM tools like Salesforce or HubSpot
- Support renewal and retention strategies by identifying at-risk accounts
Key Requirements
- 5+ years of experience in Customer Success / Business Analysis / Product Support / Account Management
- Basic understanding of Agile / Scrum methodologies
- Experience with Customer Success platforms (Planhat, Gainsight, or similar)
- Strong analytical and problem-solving skills
- Ability to interpret customer data and convert it into actionable insights
- Good communication skills to work with cross-functional teams
- Experience working in SaaS or product-based environments preferred
Good to Have
- Exposure to Agile tools (Jira, Confluence)
- Experience with product analytics tools (Mixpanel, Amplitude)
- Understanding of customer lifecycle management and SaaS metrics (churn, retention, LTV)
- Exposure to accessibility and inclusive product design
📌 Process: US LLS (Line Language Selection)
📍 Location: Remote (India-wide)
🖥 Role: *Full-Time | Permanent WFH*
Do you have access to candidates fluent in French (B2+), Nepali, Bengali, Punjabi, tamil with solid English communication? Let’s work together to deliver impactful remote opportunities and grow your candidate network!
👤 Candidate Profile Required
- Fluent in English + One of the following: French (B2+), Bengali | Nepali | Urdu | Punjabi | Gujarati | tamil
- Fresher or experienced
- Graduate/Undergraduate
- Age limit: up to 40 years
- Must own a device (smartphone, laptop/desktop) and have WiFi access
💼 Why Support This Role?
- ✅ Permanent Work From Home
- ✅ Company-provided system
- ✅ Transparent salaries:
• French (B2+): Up to ₹10 LPA
• Bengali/Nepali/Panjabi/Gujarati/URDU/ Tamil : Up to ₹5.4 LPA
• Urdu Up to 4.2 LPA
- ✅ Pan India accessibility
- ✅ No certification needed — just strong language skills!
📝 Screening Workflow
1. HR Round
2. AMCAT Assessment (English 70 + Chosen Language) 3+
3 OPS round
Role Overview:
We are seeking a backend-focused Software Engineer with deep expertise in REST APIs,
real-time integrations, and cloud-based application services. The ideal candidate will build
scalable backend systems, integrate real-time data flows, and contribute to system design
and documentation. This is a hands-on role working with global teams in a fast-paced, Agile
environment.
Key Responsibilities:
• Design, develop, and maintain REST APIs and backend services using Python, FastAPI,
and SQLAlchemy.
• Build and support real-time integrations using AWS Lambda, API Gateway, and
EventBridge.
• Develop and maintain Operational Data Stores (ODS) for real-time data access.
• Write performant SQL queries and work with dimensional data models in PostgreSQL.
• Contribute to cloud-based application logic and data orchestration.
• Containerize services using Docker and deploy via CI/CD pipelines.
• Implement automated testing using pytest, pydantic, and related tools.
• Collaborate with cross-functional Agile teams using tools like Jira.
• Document technical workflows, APIs, and system integrations with clarity and
consistency.
• Should have experience in team management
Required Skills & Experience:
• 8+ years of backend or integrations engineering experience.
• Expert-level knowledge of REST API development and real-time system design.
• Strong experience with: Python (FastAPI preferred), SQLAlchemy.
• PostgreSQL and advanced SQL.
• AWS Lambda, API Gateway, EventBridge.
• Operational Data Stores (ODS) and distributed system integration.
• Experience with Docker, Git, CI/CD tools, and automated testing frameworks.
• Experience working in Agile environments and collaborating with cross-functional
teams.
• Comfortable producing and maintaining clear technical documentation.
• Working knowledge of React is acceptable but not a focus.
• Hands-on experience working with Databricks or similar data platforms.
Education & Certifications:
• Bachelor’s degree in Computer Science, Engineering, or a related field (required).
• Master’s degree is a plus.
• Certifications in AWS (e.g., Developer Associate, Solutions Architect) or Python
frameworks are highly preferred.
🚀 We're Hiring! PHP Developer in CodeIgniter
📍 Location: Phase-8B, Mohali, Punjab
💼 Type: Full-Time | Permanent
🔧 Experience: 1.6 – 2️⃣ Years
💰 Salary: ₹20,000 – ₹25,000/month (₹2.4 – ₹3 LPA)
👨💻 Role Overview
Join our growing tech team and contribute to building scalable web applications using PHP & CodeIgniter (Laravel experience is a bonus!).
🛠️ Key Responsibilities
- Develop and maintain backend web applications (PHP - CodeIgniter/Laravel)
- Design and query MySQL databases
- Integrate REST APIs, third-party tools & payment gateways
- Work closely with frontend developers for seamless UI/UX
- Debug, test, and optimize application performance
🔍 Must-Have Skills
- 1.6–2 years of PHP experience (CodeIgniter or Laravel preferred)
- Strong understanding of MVC architecture & OOP concepts
- Experience with MySQL, jQuery, AJAX, Bootstrap
- Familiar with Git, REST APIs, JSON/XML
🎓 Qualifications
- UG: BCA / B.Sc / B.Tech (CS/IT)
- PG: MCA / M.Tech / M.Sc (preferred but not mandatory)
🌟 Why Join Us?
✨ Work on live, real-time projects
✨ Friendly & collaborative team culture
✨ Growth path for career & skill development
✨ Performance-based incentives
#hiring #phpdeveloper #mohali #codeigniter #laravel #webdeveloper #backenddeveloper #techjobs #jobopening #itjobs #developers #careeropportunity
We are hiring Research Associates for a AI project for Gurgaon location. The Research Associate role is focused on Prompt Writing, Annotation and Labeling in which you will focus on the improvement of an AI engine.
In addition to an ability to write clearly and concisely, successful Research Associates must be able to tailor their writing style to each assignment’s requirements.
The ideal candidates will have a solid ability to focus on efficiency and problem-solving, and excellent writing and reading comprehension skills – including experience in creating and composing text within a specified amount of time.
Key Responsibilities:
- Work on various client projects to train generative AI models, by creating prompts and responses based on the instructions provided and on using established best practices for quality prompts.
- Given examples, generate similar prompts and responses.
- Use a variety of communication channels such as Slack, Teams, and SharePoint, to learn about new projects, collaborate with your team, and ask questions.
- Learn new software programs on the job.
- Providing supporting documentation when the AI fails.
Requirements
- Experience – 0-2 years
- Excellent Communication skills (Oral and Written)
- Qualification: Bachelor's degree (any stream)
- Preferred: Good understanding of AI.
- Ability to gain new skills and knowledge through hands-on experience
- Keen eye for detail.
- Demonstrated ability to work independently
- Strong time management skills
- Exemplify the quality of doing "get it done attitude," including a high level of accountability, transparency, and teamwork first & foremost
candidate must have at least a minimum of 2+ years of experience in recruitment and selection. Only Immediate joiners must apply.
ROLE - HR Executive
We're seeking a qualified Hr Executive to recruit a sales executive in regard to selling annual car and bike subscription products that our customers have grown to rely on. We are a growing platform and are required to target customers by hiring more sales executives on daily basis.
We are open for BDA, TL, and BDM profile
Experience:0.6-4 years
Job Location: Work from home
Selection process:- Business Development Manager round.
Qualification: B.com, BBA, MBA in Hr
Salary offered: 20-25k
Working days: 6 working days with Sundays off
Shifts: 10:00am -7:00pm
Mandatory language: Hindi and English
Laptop/wi-fi: candidates are to use their own laptops, wi-fi will be reimbursed.
Additional Compensation: If applicable, this will be decided on the basis of your designation.
Opportunity for Unix Developer!!
We at Datametica are looking for talented Unix engineers who would get trained and will get the opportunity to work on Google Cloud Platform, DWH and Big Data.
Experience - 2 to 7 years
Job location - Pune
Mandatory Skills:
Strong experience in Unix with Shell Scripting development.
What opportunities do we offer?
-Selected candidates will be provided training opportunities in one or more of following: Google Cloud, AWS, DevOps Tools and Big Data technologies like Hadoop, Pig, Hive, Spark, Sqoop, Flume and Kafka
- You would get chance to be part of the enterprise-grade implementation of Cloud and Big Data systems
- You will play an active role in setting up the Modern data platform based on Cloud and Big Data
- You would be a part of teams with rich experience in various aspects of distributed systems and computing.
Title: Senior Java Developer
Location: Pan India/Remote work
Senior Java Developer
Functional Experience:
5+ years of work experience, bachelor's degree in computer science or a related field, develop applications for cloud computing, design, maintain and operate cloud systems/microservices and applications, keep cloud systems secure, fully tested and integrated with all the other products/applications, understand the language of business and develop to address the business’s needs.
Technical Skills Required:
Minimum 6 year of hands-on Java (including Java 11) programming; Experience and knowledge of open-source software, frameworks around server-side development in Java 11; wide and deep understanding of Java ecosystem, monitoring and diagnosis, Spring Boot.
Notice Period: 0-30 Days
Week off: Friday & Saurday
Day Shift.
Key responsibilities:
- Creating, designing and developing data models
- Prepare plans for all ETL (Extract/Transformation/Load) procedures and architectures
- Validating results and creating business reports
- Monitoring and tuning data loads and queries
- Develop and prepare a schedule for a new data warehouse
- Analyze large databases and recommend appropriate optimization for the same
- Administer all requirements and design various functional specifications for data
- Provide support to the Software Development Life cycle
- Prepare various code designs and ensure efficient implementation of the same
- Evaluate all codes and ensure the quality of all project deliverables
- Monitor data warehouse work and provide subject matter expertise
- Hands-on BI practices, data structures, data modeling, SQL skills
Hard Skills for a Data Warehouse Developer:
- Hands-on experience with ETL tools e.g., DataStage, Informatica, Pentaho, Talend
- Sound knowledge of https://www.freelancermap.com/it-projects/sql-1084" target="_blank">SQL
- Experience with SQL databases such as Oracle, DB2, and SQL
- Experience using Data Warehouse platforms e.g., SAP, Birst
- Experience designing, developing, and implementing Data Warehouse solutions
- Project management and system development methodology
- Ability to proactively research solutions and best practices
Soft Skills for Data Warehouse Developers:
- Excellent Analytical skills
- Excellent verbal and written communications
- Strong organization skills
- Ability to work on a team, as well as independently










