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The Sales Assistant provides administrative and operational support to the sales team, contributing to the achievement of sales targets and enhancing customer satisfaction. This role involves handling customer inquiries, processing orders, managing sales records, and assisting with various sales-related tasks.
Responsibilities:
- Customer Support:
- Respond to customer inquiries via phone, email, and in person.
- Provide information about products and services.
- Address customer complaints and resolve issues promptly.
- Maintain positive customer relationships.
- Order Processing and Administration:
- Process sales orders accurately and efficiently.
- Prepare sales quotations and proposals.
- Maintain and update customer databases and sales records.
- Generate sales reports and summaries.
- Track order status and ensure timely delivery.
- Sales Team Support:
- Assist sales representatives with administrative tasks.
- Prepare sales presentations and marketing materials.
- Coordinate sales meetings and appointments.
- Manage sales-related correspondence.
- Assist with sales events and promotions.
- Inventory Management:
- Monitor inventory levels and report discrepancies.
- Assist with stock checks and inventory audits.
- Ensure adequate stock levels for sales activities.
- Data Entry and Reporting:
- Accurately enter sales data into CRM systems.
- Generate regular sales reports and analyses.
- Maintain organized sales files and records.
- Communication:
- Communicate effectively with sales team members and other departments.
- Relay important information to sales representatives.
- Maintain professional communication with customers.

Key Responsibilities:
- Data Analysis & Interpretation:
- Collect, clean, and analyze large datasets from various sources, including SAP systems.
- Identify trends, patterns, and insights to support business decision-making.
- Perform data validation and quality checks to ensure accuracy and reliability.
- Dashboard Preparation & Reporting:
- Design, develop, and maintain interactive dashboards and reports using Power BI.
- Create visually appealing and user-friendly dashboards that provide actionable insights to stakeholders.
- Automate reporting processes to improve efficiency and reduce manual effort.
- SAP Integration & Analysis:
- Extract and analyze data from SAP systems to support business operations.
- Collaborate with SAP functional teams to understand data requirements and ensure data integrity.
- Develop and maintain SAP data models and reports.
- Excel Expertise:
- Utilize advanced Excel functions (e.g., pivot tables, VLOOKUP, macros) to analyze and present data.
- Create complex Excel models and templates to support business analysis.
- Train and support team members in using Excel for data analysis.
- Collaboration & Communication:
- Work closely with cross-functional teams to understand data needs and deliver insights.
- Present findings and recommendations to stakeholders in a clear and concise manner.
- Collaborate with IT teams to ensure data infrastructure supports analytical needs.
Key Responsibilities:
- Design, develop, and execute automated test scripts for trading applications.
- Work with product owners and business analysts to understand and write the acceptance test cases.
- Collaborate with developers, product managers, and other stakeholders to understand requirements and create test plans.
- Perform regression, performance, and end to end testing to ensure software reliability.
- Identify, document, and track defects using appropriate tools and methodologies.
- Maintain and enhance existing test automation frameworks for both frontend and backend.
- Report on coverage, functionality, defect aging, closure reports to the stakeholders so that they know the stability of releases.
- Integrate automation cases into CI/CD pipelines
Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Proven 3+ Years experience in automation testing for web and backend applications.
- Strong knowledge of testing frameworks (e.g., Selenium, Cypress, JUnit, TestNG, Playwright).
- Experience with API testing tools (e.g., Postman, SoapUI, RestAssured).
- Familiarity with programming languages such as Java, Python, or JavaScript.
- Understanding of basic SQL queries to validate data in the databases
- Understanding of CI/CD processes and tools (e.g., Jenkins, GitLab CI).
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork abilities.
- Prior experience with trading applications or core financial services related applications is a big plus
- Develop new sales opportunities through SDR generated leads and personal outbound outreach
- Drive revenue for CloudEagle, owning the entire sales cycle through close
- Lead tailored demos with customers that highlight the features they will utilize for their specific business needs and use cases
- Develop strategies for closing opportunities within your assigned accounts
- Leverage sales methodologies to uncover customer needs and pain points
- Show CloudEagle’s value proposition by using the appropriate sales qualification standards
- Own sales activity and monthly revenue forecasting
- Develop and execute Performance Marketing campaigns to help acquire and retain customers, as well as upsell its products or services
- Strong understanding of Data, Funnels, Performance Metrics
- Understand the needs, motivation, and behavior of users and define priorities of tests based on impact, confidence, and easiness
- Work with the engineering, design, and product team to implement tests quickly
- Track, measure and analyze performance & continuously optimize them
- Gather input from customers and various internal departments, and use this information to establish growth targets and choose key performance indicators.
- Work with multiple stakeholders in a high growth environment to get work done and build positive team relationships



About us
Sigma Infosolutions is a global IT & Product Engineering Services company. It's headquartered in Irvine, CA with offices in Bangalore & Ahmedabad in India. Sigma is an ISO 9001: 2008 & ISO 27001: 2013 certified company with a team of 300+ passionate professionals.
It's clients include several innovative product start-ups to billion dollar revenue companies. Sigma has demonstrated a significant year on year growth for the last 13+ years and the growth is largely attributed to our commitment to quality, customer delight and ability to attract & retain top-notch talent.
Sigma's Primary Business is into Ecommerce and Fintech Platforms and we have more than a decade of experience of delivering to the e-commerce industry. Sigma deploys Magento to deliver end-to-end services for a global eCommerce clientele. We are a Registered Magento Solution Partner with a Presence in US and India. We have been working on Cloud, Magento Platform and certified Enterprise Magento Partner since 2008 and 2010 respectively.
Sigma has served more than 150+ Magento based online shops.
Job Description:
Looking for : Magento Developers, Lead, Architect and E-commerce Specialist
Job Location : Bangalore and Ahmedabad(now WHF due to covid19)
Employment : Permanent
Experience: 2 to 15 Years.
Must have good experience in Magento2.
The Detailed JD will be shared after receiving your application.
Benefits: Decent Annual Hike(YoY), relocation bonus, referral bonus, M2 certification bonus, QA awards with monetary benefits.
Interested applicants, please send your resume


