Field Sales Executive

ABOUT INCRUITER

InCruiter is a fast-growing AI-powered Stack Interview Intelligence Platform helping organizations hire smarter and faster using automation and AI-driven intelligence. With six products spanning interviewing, assessment, and hiring automation, we’re redefining how companies recruit at scale.

InCruiter is a market leader and one of India’s Top 3 players in this segment, with a wide range of clients across domestic and international markets. Our major clientele includes some of the large enterprises and Startups like EXL, Welspun, Dentsu, Manhattan Associates, ArcelorMittal, Telstra, Siemens, and so on.

ROLE OVERVIEW

We are looking for an experienced Customer Success Manager (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction. 

Roles and Responsibilities: 

● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery. 

● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth. 

● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services. 

● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process. 

● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience. 

● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction. 

● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth. 

WHAT WILL YOU NEED TO SUCCEED? 

● Experience: 10+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment. 

● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders. 

● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value. 

● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts. 

● Problem-Solving Skills: Ability to think critically and address client concerns efficiently. ● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus. 

● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service. 

Eligibility Criteria: • Years of Experience: 5-8 years on software development •

Educational Qualification: Bachelor’s degree in engineering Job Summary:

• We're seeking an experienced Angular Developer to join our team. The ideal candidate will have a strong background in developing scalable, efficient, and high-quality applications using Angular. The candidate will be responsible for handling projects, understanding requirements, and delivering solutions that meet our high standards. Primary Responsibilities:

• Design, develop, test, and deploy applications using Angular. • Collaborate with cross-functional teams to define, design, and ship new features.

• Translate requirements into technical specifications and implement solutions.

• Write clean, maintainable, and efficient code that adheres to our coding standards.

• Understand and assess requirements delivered by Product Owner. • Implement and integrate image processing libraries such as Fabric.js, Two.js, and Three.js.

• Create and manage interactive charts using libraries like Plotly and D3.js.

• Implement complex image processing algorithms and integrate image editing tools.

• Optimize application performance and ensure high-quality user experiences.

• Implement CI/CD pipelines on Azure to streamline development processes.

• Troubleshoot and resolve issues in a timely manner. Mandatory Skills: • 5-8 years of experience in Angular development.

• Solid understanding of web development fundamentals (HTML, CSS, JavaScript).

• Proficiency in image processing libraries such as Fabric.js, Two.js, and Three.js.

• Strong experience with charting libraries like Plotly and D3.js. • Excellent problem-solving skills and debugging techniques. • Strong communication and collaboration skills.

• Capable of independently handling and efficiently overseeing projects.

• Hands-on experience with CI/CD pipelines on Azure. • Team oriented personality with excellent interpersonal and communication skills. Desirable Skills:

• Knowledge of Node.js • Knowledge with Azure cloud platform. Req ID: • Experience in using UI mock-up creation software’s • Canvas and SVG Designing. •

Knowledge on Semiconductor equipment industry. • Knowledge of containerization using Docker. • Familiarity with databases such as MongoDB or MySQL. •

Familiarity with agile development methodologies. What We Offer: • Competitive salary and benefits package.

• Opportunity to work on challenging projects and contribute to our company's growth. •

Collaborative and dynamic work environment. • Professional development opportunities and training.

• Flexible working hours and remote work options. If you're a motivated and talented Angular and Node Developer looking for a new challenge, please submit your application, including your resume and a brief cover letter

Main tasks

• Test preparation (test design, creation of test specifications and test cases for regression tests and tests of new and further developments)
• Sprint-accompanying testing in the Scrum team
• Test evaluation / documentation of the test results
• Further development of existing test automation processes
• Close cooperation with the SOL business unit and the test departments at other locations

Qualification profile

• Completed degree or comparable training with an IT background
• Affinity and many years of experience in systematic testing of software products
• Excellent ability to work in a team and an independent, structured way of working
• Practical knowledge of the application of test methods and quality management standards as well as test automation knowledge are advantageous
• Fluent in English

 PLSQL  Developer

experience of 4 to 6 years

Skills- MS SQl Server and Oracle, AWS or Azure

•            Experience in setting up RDS service in cloud technologies such as AWS or Azure

•            Strong proficiency with SQL and its variation among popular databases

•            Should be well-versed in writing stored procedures, functions, packages, using collections,

•            Skilled at optimizing large, complicated SQL statements.

•            Should have worked in migration projects.

•            Should have worked on creating reports.

•            Should be able to distinguish between normalized and de-normalized data modelling designs and use cases.

•            Knowledge of best practices when dealing with relational databases

•            Capable of troubleshooting common database issues

•            Familiar with tools that can aid with profiling server resource usage and optimizing it.

•            Proficient understanding of code versioning tools such as Git and SVN

Job description

• Design and implement social media strategy to align with business goals
• Creating and executing a strong performance marketing strategy & execution plan mainly for Insta, Facebook & YouTube & other platforms.
• Managing day-to-day social media- Postings & Content Plan
• Managing monthly, weekly, and quarterly social media calendars & plan accordingly.

• Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products, and services - or new ways of reaching existing markets.

Required Candidate profile

• Proven ability to develop brand strategies
• Experience in identifying target audiences and devising effective campaigns
• Excellent understanding of the branding
• LinkedIn Proficiency and in-depth knowledge of Instagram, LinkedIn, and Facebook Analytics
• Excellent English oral and written communication skills
• Creative mind

• Develop client projects using Asp.net core 3.1 and above, MySQL Database, Azure Functions, CosmosDB, C#.
• Communicate with external clients on a regular basis regarding progress, challenges, timelines and results of client projects
• Gather technical requirements as needed
• Create and update, design and functional documents
• Identify and troubleshoot issues as needed
• Perform a new development as required
• Implement project applications according to specifications
• Research technical issues and provide recommendations to enhance client websites
• Work both independently and as part of a team to create reliable and high-performing Web Applications
• Unit test code to ensure quality

• Develop client projects using Asp.net core 3.1 and above, MySQL Database, Azure Functions, CosmosDB, C#.
• Communicate with external clients on a regular basis regarding progress, challenges, timelines and results of client projects
• Gather technical requirements as needed
• Create and update, design and functional documents
• Identify and troubleshoot issues as needed
• Perform a new development as required
• Implement project applications according to specifications
• Research technical issues and provide recommendations to enhance client websites
• Work both independently and as part of a team to create reliable and high-performing Web Applications
• Unit test code to ensure quality

Key Result Areas: 

• Build world class Webapps for the Ola Electric ecosystem.
• Work on a full product development lifecycle from requirement gathering, product design, development, to roll out and maintenance
• Effectively collaborate with multiple teams and stakeholders including product and design
• Own the delivery of multiple features of the product end to end 
• Advocate best development practices such as continuous integration/continuous delivery, automation (testing and infrastructure) and code modularity, extensibility, quality
• Experience in building Websites from Scratch is a big plus

Key Skills Required: 

• Min 3+ Years in Web Application Development
• Write clean, solid and testable code while keeping the user experience fast and reliable
• Strong understanding of HTML, CSS, JS, JQuery, Reach, Redux 
• Proficient in Web Interface designing
• Experience in developing reusable UI components
• Deep functional knowledge or hands on design experience with Web Services 
• Strong grasp of security principles and how they apply to E-Commerce websites.

A talented Digital Marketing Intern is required to work in our Marketing department within a wide range of tasks.

• To follow the guidelines by Digital Marketing Expert and accordingly carry out other activities
• To work cordially with the team for better growth and overall success
• To assist in management of social media channels of the company like Facebook, Instagram, Twitter, LinkedIn etc.
• To create content for SEO and SMM.
• To make sure that the content posted is relevant and in accordance to what is actually required for better campaigning online.
• To do research on upcoming and new trends.
• To maintain blogs by working in coordination with the content management team.
• To analyse online user behaviour, funnel metrics and thereby suggest modifications if needed.
• To make a report accordingly and discuss with digital marketing expert or manager regarding implementation and improvisations.
• To be able to formulate strategies to make a lasting digital connection with the customers.
• To work on client projects by assuring better results

• We are looking for digital marketing interns having basic knowledge of social media, SEO, SEM etc.