Marketing Lead

Request for Proposal (RFP): AI Receptionist for Helvetica Incoming Broker Calls

Company Overview

Helvetica Group is a direct commercial real estate lender and investment bank, specializing in providing alternative financing solutions for complex real estate transactions. We focus on fast, innovative, and common-sense underwriting to serve brokers, investors, and borrowers nationwide.

Website: helveticagroup.com

Project Overview

We are seeking an experienced AI Engineer to design and implement an AI Receptionist using Retell AI and Make (formerly Integromat). This AI Receptionist will handle incoming broker calls, collect loan request details, integrate with Salesforce, and automate follow-up communications.

Scope of Work

The solution should:

1. Receive Incoming Calls

• Integrate with our phone system and Retell AI to answer broker calls professionally.
• Detect caller intent and initiate a structured loan intake conversation.

1. Prompt Loan Request Details

• Use natural language conversation to gather key loan scenario data:
• Borrower and broker information
• Property type, location, value
• Loan amount requested, purpose, and timeline
• Any special circumstances (e.g., foreclosure bailout, BK buyout, etc.)

1. Data Handling & Automation

• Send collected call details to Salesforce as a new Lead.
• Email a summary of the loan request to our broker group.
• Send an automated confirmation email to the caller.
• Send an SMS confirmation text to the caller with a thank-you and next steps.

1. Integration Requirements

• Use Retell AI for call handling and voice interactions.
• Use Make for workflow automation (Salesforce, email, SMS).
• Ensure all data flows securely and complies with applicable regulations.

Deliverables

• Fully functional AI Receptionist integrated with our systems
• Retell AI call flow design and scripts tailored to Helvetica's lending guidelines
• Make (Integromat) scenarios for:
• Salesforce lead creation
• Email notifications (internal and external)
• SMS confirmation to caller
• Documentation for setup, maintenance, and future scaling
• Optional: Dashboard for call analytics and performance monitoring

Skills Required

• Experience with Retell AI (or similar conversational AI voice platforms)
• Expertise in Make (Integromat) or similar workflow automation tools
• Strong knowledge of Salesforce API integrations
• Experience with Twilio or other SMS/email APIs is a plus
• Understanding of secure data handling and compliance (preferred)

Proposal Requirements

Please include in your proposal:

• Relevant experience with Retell AI, Make, and Salesforce integrations
• Portfolio of similar AI automation projects (voice + CRM)
• Estimated timeline for project completion
• Proposed budget and pricing structure
• Any additional recommendations to enhance this solution

Timeline

• Proposal Submission Deadline: [Insert Date]
• Project Kickoff: [Insert Date]
• Expected Completion: Within 4-6 weeks from kickoff

Budget

We are open to proposals with fixed price or hourly rates. Please provide a clear breakdown of your pricing.

How to Apply

Submit your proposal directly through Upwork, including all requested details.

Would you also like me to include:

• Sample call flow conversation script (to attract engineers who understand the flow)?
• Technical architecture diagram (for clarity on integrations)?
• I can draft both to include in your posting. Shall I proceed?

Are you an exceptional UI Developer with a passion for creating mesmerizing user interfaces? We're seeking a Senior UI Developer who thrives on leveraging the power of React to craft visually stunning and highly interactive user experiences. If you're a trailblazer in the realm of UI design and development, and you're ready to make a substantial impact with your skills, we want you to be a key player in our team.

Your Role and Responsibilities:

UI Enthusiast: Showcase your mastery of user interface design by leading the charge in developing captivating user interfaces for both web and mobile applications. Your UI skills will be the driving force behind creating experiences that resonate across various devices and platforms.

React Expertise: Demonstrate your coding brilliance by harnessing the potential of React. Create UI components that are both aesthetically pleasing and technologically advanced, pushing the boundaries of modern web development.

Design-Driven Development: Collaborate closely with our design team to seamlessly transform wireframes and mockups into tangible UI interfaces that effortlessly embody the union of visual aesthetics and functional excellence.

Performance Sculptor: Dive into the intricacies of front-end code within the React framework, sculpting and optimizing to achieve lightning-fast loading times and seamless user interactions.

Browser Harmony: Ensure uniformity in appearance and behavior across an array of browsers and devices, taking into account the nuances of each platform to create a consistent user experience.

Code Craftsmanship: Exemplify your commitment to code quality by producing elegantly structured, meticulously documented, and easily maintainable code that sets new standards in our development endeavors.

Synergy of Integration: Collaborate seamlessly with our backend developers, bridging the gap between UI components and backend services and APIs to create a holistic and efficient application ecosystem.

Agile Advocate: Embrace and champion agile methodologies, actively engaging in sprint planning, daily stand-ups, and contributing to code reviews to foster a collaborative and iterative development environment.

Creative Problem-Solving: Dive headfirst into complex UI challenges, emerging with innovative solutions that enhance user experiences and keep the development process on track.

Mentorship: Elevate junior developers through your guidance and insights, empowering them to amplify their expertise in UI development and React.

Trendsetter: Stay at the forefront of UI development trends, constantly immersing yourself in the latest front-end technologies, particularly within the React ecosystem.

Key Skills:

Proficiency in HTML, CSS, and JavaScript

Expert-level experience with React and related libraries

Strong UI/UX design understanding

Responsive and mobile-first design principles

Cross-browser compatibility and accessibility standards

Performance optimization for UI components

Agile development methodologies

Strong problem-solving skills

Excellent communication and collaboration abilities

Your Skills and Qualifications:

Bachelor's degree in Computer Science, Web Design, or a related field (or equivalent practical experience).

Proven track record as a UI Developer or Front-End Developer, highlighted by an impressive portfolio showcasing your React-powered UI design and development prowess.

Expert-level proficiency in HTML, CSS, JavaScript, and React framework, complemented by familiarity with relevant libraries and tools.

UI-focused mindset with a passion for responsive and mobile-first design within the React realm.

Deep appreciation for UI/UX design principles, enabling seamless collaboration with designers to achieve a harmonious user experience.

Comprehensive understanding of cross-browser compatibility and dedication to accessibility standards.

Accomplished in optimizing UI components for superior performance and speed within the React framework.

Resourceful problem solver, adept at swiftly identifying and addressing front-end issues.

Exceptional communicator, fostering a collaborative and inclusive environment within the team.

Proficient in version control systems (e.g., Git) and experienced in contributing to code review processes.

Exposure to Agile/Scrum methodologies is a significant advantage.

Strong leadership skills, with a history of mentoring junior developers in React-based development scenarios.

Join us in reshaping user interfaces through the captivating lens of React. If you're fueled by a passion for UI excellence and have the technical prowess to match, we invite you to share your resume, portfolio, and relevant code samples that reflect your remarkable journey in the realm of UI and React. Your UI skills will be the cornerstone of our dynamic team.

Role Overview

We are seeking a highly skilled and innovative AI Engineer to join our dynamic team. In this role, you will design, develop, and deploy cutting-edge artificial intelligence (AI) solutions, leveraging advanced machine learning (ML) techniques and AI frameworks to address complex business challenges. You will work closely with cross-functional teams to build intelligent systems and drive innovation, with a focus on implementing and optimizing modern AI technologies such as Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and AI Agents.

Key Responsibilities

AI Model Development

• Design, develop, and optimize AI solutions, including LLMs, RAG architectures, and Graph-based RAG systems, tailored to specific business needs.
• Develop and fine-tune models for tasks such as Natural Language Processing (NLP), Computer Vision, and Reinforcement Learning (RL).

Prompt Engineering and AI Agents

• Work with prompt optimization to enhance LLM-based responses for specific use cases.
• Develop autonomous AI agents capable of completing multi-step tasks with minimal human intervention.

Data Processing and Management

• Collect, clean, preprocess, and organize datasets for effective AI and ML model training and evaluation.
• Leverage graph databases and vector stores for efficient data retrieval in AI-driven systems.

Algorithm Selection and Optimization

• Choose and implement appropriate algorithms, considering constraints such as scalability, interpretability, and real-time deployment requirements.
• Conduct hyperparameter tuning and optimization experiments to maximize model efficiency and accuracy.

Deployment and Integration

• Deploy AI/ML models in production-grade environments, ensuring scalability, reliability, and seamless integration with existing systems.
• Implement model monitoring pipelines to ensure performance consistency over time.

Research and Development

• Stay abreast of the latest trends and advancements in AI and ML technologies, such as transformer architectures, diffusion models, and multi-modal AI.
• Experiment with emerging tools like LangChain, Hugging Face, and OpenAI APIs to innovate solutions.

Collaboration and Knowledge Sharing

• Work closely with data scientists, software engineers, and product managers to define project requirements and deliver impactful AI solutions.
• Document workflows, processes, and findings to enable knowledge sharing and continuity across teams.

Required Qualifications

Education

• Bachelor’s or Master’s degree in Computer Science, AI, Data Science, Engineering, Mathematics, or a related field.

Experience

• Minimum 3+ years in AI/ML roles with a proven track record in building and deploying AI-driven solutions.

Technical Proficiency

• Proficiency in Python and AI/ML frameworks like TensorFlow, PyTorch, scikit-learn, or Keras.
• Experience working with LLMs, transformers, and generative AI tools.
• Familiarity with cloud platforms such as AWS, Google Cloud, or Azure, including AI-focused services like SageMaker and Vertex AI.
• Knowledge of vector databases (e.g., Pinecone, Milvus, Weaviate) and graph databases for RAG systems.

Analytical Expertise

• Strong understanding of advanced statistical methods, mathematical concepts, and probabilistic models.
• Ability to analyze and interpret data for actionable insights and model improvements.

Soft Skills

• Exceptional problem-solving and critical-thinking abilities.
• Strong communication skills to effectively collaborate with cross-functional teams.
• Adaptability to a fast-paced, innovation-driven environment.

Preferred Qualifications

• Hands-on experience with LangChain, Hugging Face Transformers, or OpenAI API integrations.
• Expertise in specialized AI domains like multi-modal learning, conversational AI, and prompt engineering.
• Contributions to open-source AI projects or publications in recognized AI/ML conferences or journals.
• Familiarity with deploying AI Agents in production systems.

What We Offer

• Competitive Compensation & Benefits aligned with your experience and the impact you bring.
• Opportunity for Growth in a rapidly expanding B2B SaaS company.
• Cutting-Edge Technology & Projects in the WhatsApp Business API and Click to WhatsApp Ads space.
• Collaborative Work Environment that fosters innovation, learning, and career development.
• Flexible & Inclusive Culture, where every team member has a voice and the chance to make a significant impact.

Position

Senior Program Manager - Human Resources

About The Convergence Foundation

Ashish Dhawan is a leading Indian philanthropist, who in his earlier avatar founded and ran ChrysCapital, one of the first private equity funds in India. In the last decade, he has played a pivotal role in building successful institutions, such as Ashoka University, and strategic foundations, such as the Central Square Foundation, which works on ensuring quality school education for all children in India. He set up The Convergence Foundation (TCF) in 2021 to tackle the most important challenges facing India by building pioneering institutions and supporting bold leaders.

The Convergence Foundation seeks to identify the Archimedean levers for Indias growth & development high-leverage opportunities that can catalyze pivotal outcomes. We currently support fourteen organisations through their seed stage across two pillars (direct engines of growth & human capital development). The organisations work on diverse areas, such as labour-intensive manufacturing, science & technology, effective governance and acceleration of Indian philanthropy.

In the next phase of our journey, we aim to exercise our strengths as a philanthropic foundation to drive economic growth in India. While we will continue building institutions, we also aim to drive strategic projects around economic growth and development.

Organisations We Support:

Central Square Foundation (est. 2012)

Air Pollution Action Group (est. 2019)

India Leaders for Social Sector (est. 2017)

Centre for Effective Governance of Indian States (est. 2019)

ACT EdTech Ambition Fund (est. 2020)

Accelerate Indian Philanthropy (est. 2021)

Foundation for Advancing Science and Technology (est. 2021)

The Udaiti Foundation (est. 2022)

Foundation for Economic Development (est. 2022)

ChangeINKK (est. 2022)

Sports and Society Accelerator (est. 2022)

The Infravision Foundation (est. 2022)

Centre for Research In Schemes and Policies (est. 2022)

Prosperiti

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Position Summary:

The Senior Program Manager level will work as a strategic partner offering expert guidance through an HR consulting lens, focusing on organizational design, culture enhancement, capacity building across organizations, learning and development initiatives, compensation and benefits optimization.

The role will involve collaborating closely with grantee organizations to understand their unique needs, crafting tailored solutions, and implementing strategies that drive organizational effectiveness and employee engagement. With your HR experience and expertise, you will serve as a trusted partner to Org Leadership, facilitating the alignment of HR initiatives with the organization's imperatives, ultimately fostering sustainable growth and success.

This is a great opportunity for those who enjoy working in a start-up environment, enjoy building and scaling organisations, and care deeply about building great places to work. Whether it involves supporting hiring for key roles, strategic planning that will enable organisations to unlock scale, or supporting performance management for all employees, the People and Processes team will work on some of the most exciting and challenging projects in the social impact space.

Responsibilities

The key roles and responsibilities will be:

1. Organizational Design and Development:

• Partner with grantee organization leadership to assess current organizational structures and recommend improvements to enhance efficiency and agility.
• Collaborate with Leadership and Org HR SPOCs to design and implement organizational changes aligned with strategic objectives.
• Guide Leaders and HR SPOCs on change management processes to ensure smooth transitions.
• Strategically support in designing and implementing competency frameworks to support talent management processes, including recruitment, performance management, and succession planning.
• Provide training and support to HR teams and managers in utilizing competency frameworks effectively to drive performance and development.

2. Culture Enhancement:

• Ensure culture assessments/pulse checks are implemented by org teams to identify strengths and areas of focus
• Partner with organizations to guide them and share best practices as they build their org culture and implement strategies to nurture a positive organizational culture that supports organizations values and drives employee engagement.
• Provide guidance on initiatives such as diversity, equity, and inclusion programs to foster a welcoming and inclusive work environment across organizations.

3. Leadership Training and Development:

• Design and deliver leadership development programs tailored to address specific skill gaps and leadership competencies.
• Coach and support senior leaders to enhance their leadership skills and getting the best out of their teams.
• Design and drive the Leadership Academy for Leaders across grantee organisations

4. Learning and Development:

• Design and implement comprehensive L&D programs, including curriculum development, delivery methods, and evaluation metrics based on organizations training needs analysis.
• Leverage technology and innovative learning approaches to enhance the effectiveness and accessibility of training initiatives.

5. Compensation and Benefits Optimization:

• Conduct compensation benchmarking surveys to drive compensation positioning and competitive compensation and benefits tailored to orgnizations needs
• Partner with HR SPOCs in the grantee organizations to develop and design strategies to optimize C&B programs, including salary structuring, benefits, employee value proposition.

Desired Qualifications, Skills and Abilities

Ideal candidates should have the following qualifications and skills:

Masters degree in Human Resources or related field from a top-tier institution.

• 9-11 years of relevant experience, with expertise in people management, operational efficiency, and problem-solving.
• Strong ability to build trusted relationships, assess organization needs, develop tailored solutions and build credibility with Leadership.
• Excellent communication and presentation skills.
• Ability to think strategically and align HR initiatives with organizational objectives to drive effectiveness.
• Demonstrated expertise in organizational design, change management, and culture transformation.
• Experience in a high-growth startup or as an HR Business Partner (HRBP) is highly desirable.
• Excellent analytical and problem-solving skills, with the ability to leverage data to inform decision-making and measure HR initiative impact

Personal Characteristics and Desired Qualities

• Strong relationship-building skills, with a focus on networking and nurturing talent.
• Ability to thrive in a multi-faceted ever-changing environment, adapting quickly to new challenges and priorities.
• Independent, proactive, and goal-oriented with a strong sense of ownership over HR strategies.
• Creative thinker who is open to new ideas and approaches, with a willingness to challenge the status quo and drive innovation in HR practices.
• Collaborative mindset, with excellent leadership and influencing skills and the ability to support and develop HR resources in grantee organizations.

Compensation

Remuneration will be competitive with Indian philanthropy pay scales and will depend upon the candidates experience.

Location

New Delhi, India

Key Responsibilities:

• Student and Employer Engagement:Build and maintain relationships with employers to understand their hiring needs and promote opportunities for our students.
• Collaborate with faculty and departments to identify potential job placements that align with students' skills and aspirations.
• Provide information and guidance to students about available job and internship openings, application procedures, and interview techniques.
• Job Placement Coordination:Facilitate the job placement process by matching students with suitable job opportunities based on their qualifications and career goals.
• Coordinate job fairs, networking events, and employer presentations to create platforms for students to connect with potential employers.
• Assist students in preparing and refining their resumes, cover letters, and portfolios to enhance their chances of securing interviews.
• Database Management:Maintain an organized database of job listings, employer contacts, and student profiles for efficient job matching and tracking.
• Ensure accurate and up-to-date records of student placements and employment outcomes to measure the effectiveness of the placement program.
• Student Support: Offer career counseling and guidance to students by helping them define their career goals, identify their strengths, and develop job search strategies. Conduct mock interviews and provide feedback to students to enhance their interview skills and confidence.
• Employer Relations:Reach out to potential employers to create partnerships and expand the range of job opportunities available to students.
• Collect feedback from employers about student performance to continuously improve the quality of our graduates.
•  

Experience & Skills Required 

Previously worked in any MNC for at least 6 months or worked in Top brand Engineering Colleges / universities for at least 2 years in placement division .

• Excellent communication and Drafting skills related to placement to industries 
• Awareness of Trending Technologies .
• Ready to Visit companies in Hyderabad / Bangalore / Pune
• Must have knowledge of recruitment pattern of product based companies .
• Ready to take challenge of placement even in recession , who can see the rising SUN behind the clouds before others .
• Impressive Personality with the capability of convincing others with SWOT analysis .

If you are passionate about helping students launch their careers and are excited about contributing to our placement efforts, we encourage you to submit your resume outlining your qualifications and motivation for applying.

Lead Test Automation Engineer Job Description 

Responsibilities:

• Mobile, Web, API and Desktop automation testing experience including test planning, execution, and reporting product status to deliver a high-quality software product
• Develop/Prepare and executes comprehensive test plans, procedures, test strategies and analyzing system design
• Designed/Created and Implemented various types of test automation frameworks preferably in Selenium
• Proficient in Test Automation tools - Selenium preferred
• Strong problem-solving skills
• Experience working in an agile development environment. Ability to work design process into agile methodology
• Experience is using Agile Management tools – JIRA & Defect Management Systems
• Technical expertise, knowledge, and experience to maximize opportunities and constraints of different platforms/code bases
• Work within Agile project teams, continuously releasing application software and support of continuous integration processes
• Lead & Coordinate testing activities
• Mentors Test Engineers and team to increase the skill of others
• Coordinate testing activities & communication with clients (this skill is a must have)
• Extensive Experience with Selenium & Java
• DevOps experience is a plus
• Knowledge and experience with software testing best practices
• Experience with Agile and DevOps project delivery practices.
• Excellent written and verbal communication skills
• Ability to think of creative solutions to systems-based issues
• Strong understanding of automation frameworks and concepts
• High attention to detail
• Ability to effectively communicate technical concepts to others
• Ability to work effectively with a variety of individuals and communication styles
• Highly organized and able to manage multiple projects and deadlines at once
• Knowledge of advanced software design and development techniques
• Ability to forecast potential client issues or concerns

Advanced skill in Microsoft Office products.

Experience : 5 to 8 Yrs ( They should have experience working as lead )

Notice Period : Immediate to 15 days Maximum

Location : Bangalore (They have to come to office )