Marketing Head (CMO)

About Progreva

Progreva Private Limited is a progressive, values-driven consulting and technology company. We focus on building an employee-centric work culture that promotes ownership, collaboration, professional growth, work-life balance, and well-being.

We work with global clients to support business-critical enterprise applications and develop innovative digital products.

Role Overview

We are looking for a .NET Engineer – L2 Support Specialist with hands-on experience in L2 Application Support, Manual Testing, and Product Documentation.

The selected candidate will diagnose and resolve application issues, manage incidents through ServiceNow, perform structured manual testing, maintain test cases in Azure DevOps, and create clear user and technical documentation.

This is a hybrid position and is not limited to application support. Candidates must have practical experience across support, testing, and documentation.

Key Responsibilities

L2 Application Support

• Handle L2 support tickets and user-reported application issues.
• Analyse, diagnose, and resolve incidents within the defined service timelines.
• Manage support requests through ServiceNow and provide regular updates.
• Investigate application issues using logs, SQL queries, APIs, HTTP responses, and troubleshooting techniques.
• Support and troubleshoot enterprise applications developed using the Microsoft .NET technology stack.
• Reproduce reported issues and coordinate with development teams for resolution.
• Validate fixes before closing incidents or deploying changes.
• Create and maintain ServiceNow reports and dashboards.
• Identify recurring incidents and contribute to root-cause analysis.

Manual Testing

• Perform functional, integration, regression, UAT, and release-validation testing.
• Understand business requirements and prepare appropriate testing coverage.
• Create, maintain, and execute test cases, test scenarios, and testing checklists.
• Record test results and prepare test execution reports.
• Identify, document, and report defects with clear reproduction steps.
• Retest resolved defects and performed regression testing.
• Support release testing and verification before production deployment.
• Use Azure DevOps Test Plans for test-case management, execution, traceability, and reporting.
• Track defects and testing progress through Azure DevOps.
• Generate testing-status reports and quality metrics

.

Product and User Documentation

• Prepare and maintain user manuals and end-user guides.
• Create knowledge-base articles, FAQs, and troubleshooting documents.
• Prepare and update release notes.
• Maintain test documentation, UAT records, and release-validation reports.
• Update documentation whenever new features or product changes are introduced.
• Ensure that all documentation is clear, structured, accurate, and user-friendly.

Collaboration and Process Improvement

• Work closely with support, QA, development, product, and business teams.
• Communicate technical issues and testing results clearly to relevant stakeholders.
• Participate in release planning and product-quality discussions.
• Track incident trends, testing status, and quality metrics.
• Contribute to continuous improvements across support, testing, and documentation processes.

Required Qualifications

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
• 3–7 years of relevant professional experience.
• Strong hands-on experience in L2 application or production support.
• Practical experience in manual, functional, and regression testing.
• Experience creating and maintaining test cases, test scenarios, and testing checklists.
• Strong working knowledge of ServiceNow, including incident management, reporting, and dashboards.
• Experience using Azure DevOps for Test Plans, test-case management, work-item tracking, and defect management.
• Experience supporting enterprise applications developed using the Microsoft .NET technology stack.
• Working knowledge of SQL and database troubleshooting.
• Basic understanding of REST APIs, web applications, and HTTP protocols.
• Experience investigating issues through application logs.
• Experience preparing test execution reports and release-validation documentation.
• Experience creating user manuals, knowledge-base articles, release notes, or similar documentation.
• Strong analytical, problem-solving, communication, and technical-writing skills.

What We Offer

• Opportunity to work on business-critical enterprise applications.
• Exposure to application support, quality assurance, and product documentation.
• Opportunity to work with global clients and international teams.
• Remote-first working arrangement with optional collaboration from our Pune office.
• Professional-development and continuous-learning opportunities.
• Supportive and employee-centric work culture.
• Competitive compensation between ₹8–14 LPA, based on experience and interview performance.

How to Apply

Interested candidates may share their updated CV along with the following details:

• Current CTC
• Expected CTC
• Notice period
• Current location
• Relevant experience in L2 support
• Relevant experience in manual testing
• Experience with ServiceNow and Azure DevOps

A 23-year-old organization based in Vashi, Navi Mumbai looking for technical content writers and editors.

Job Description:

1. Refer and rewrite technical content.

2. Must have experience with SEO content writing.

3. Write content for products, profile, social platform, blogs, articles, case studies, FAQ, news release, events etc.

4. Strictly No AI TOOLS

5. Collaborating seamlessly with campaign managers, creative teams, and designers to ensure cohesive content creation.

6. Researching, writing, and editing engaging content.

Salary: 25000 to 30000 (may vary depending on the number of words that you write)

Office Location:

212, Central Facility Building II, APMC Market II, Sector 19, Vashi, Navi Mumbai - 400705, Maharashtra, India

Office Hours 10am to 7pm

• Monday to Saturday

About Us

UnScript.AI is a Deep-Tech company with a focus on creating highly engaging interactive videos solving conversion and engagement problems leveraging the most recent breakthroughs in Artificial Intelligence.

Responsibilities:

Full Stack Engineers at UnScript.AI are involved in all parts of the product life cycle: idea generation, design, planning, execution, and shipping. On day-to-day work, we create reliable, scalable and highly performant systems. A commitment to teamwork, hustle and good communication skills are our key requirements. As Full Stack Engineer, you will lead end-to-end development of modules with complete ownership of design, planning, coding & delivery.

• The Software Development Engineer's core responsibilities include working on highly maintainable and unit-tested software components/systems that address real-world problems.
• Ensure quality at every level be it problem-solving, design, code or bug fixes.
• Should be able to collaborate with product managers, architects and other stakeholders to ensure smooth execution of sprints.
• Own and unblock users on production issues, able to troubleshoot and fix production issues on priority.

SKILL SETS REQUIRED: Kubernetes, AWS/any other cloud, NodeJS, JavaScript, React/Next, Design thinking, API Framework

REQUIRED QUALIFICATIONS

• B.Tech or higher in Computer Science from a premier institute. (We are willing to waive this requirement if you are an exceptional programmer).

• You are a strong coder, Love to explore multiple languages and tech stacks; We are language-agnostic, and we love people who like to explore multiple stacks. We’re looking for people who can write clean, effective code.

• Building scalable & performant web systems with clear focus on reusable modules.

• You are comfortable in a high paced environment and can respond to urgent (and at times ambiguous) requests

• Ability to translate fuzzy business problems into technical problems & come up with design, estimates, planning, execution & deliver the solution independently.

Follow Agile development model to incrementally build out the applications with regular reviews with Product

• Knowledge in AWS would be great to have.

• Ability to work with databases, data pipelines.

About Us:

UnScript is a deep tech startup that builds powerful SAAS tool to generate videos using AI. UnScript was founded by distinguished alums from IIT, with exemplary backgrounds in business and technology. UnScript has raised two rounds of funding from global VCs with Peter Thiel(Co-founder, Paypal) and Ried Hoffman ( Co-founder, Linkedin) as investors. 

The Team:

Unscript was started by Ritwika Chowdhury. Our team brings experience from other foremost institutions like IIT Kharagpur, Microsoft Research, IIT Bombay, IIIT, BCG etc. We are thrilled to be backed by some of the world's largest VC firms and angel investors. 

Skills:

• Strong working knowledge of AWS.
• Implements AWS cloud platform.
• Infrastructure as Code, GitLab CI/CD, and DevOps standard methodologies
• scripting in Shell, Python, Ruby or any preferred scripting language

Terraform expertise is a MUST for this role.

a short exercise on terraform to all shortlisted candidates to demonstrate their hands-on skills on terraform before rolling out the offer

Desired Profile

 Providing expertise on all matters related to CI, CD and DevOps.

 Building and maintaining highly available production systems.

 Developing and maintaining release related documents, such as release plan, release notes etc.

 Ensuring quality releases and managing release and configuration change conflicts to resolution.

 Tracking release and publishing release notes.  Investigating and resolving technical issues by deploying updates/ fixes.

 Onboard applications to DevOps process.

 Setup and configure build jobs.

 Create automated deployment scripts.

 Configure JIRA workflow, and integrate with Jenkins / Micro-services.

Qualification

 Degree/Diploma in Computer Science, Engineering or related field and have previous experience as a DevOps Engineer.

 AWS Certification will be a plus.

 Experience of automation and provisioning approaches, using tools such as Terraform & Cloud Formation

Skillset Required

 Solid experience within release management, infra architecture, CI&CD.

 Highly goal driven and work well in fast paced environments.

 Proven experience of using Jenkins, Unix Shell Commands, Container technology (Docker, Kubernetes),

Java Programming, Groovy Script, Git, Code Branching Strategy, Maven, Gradle, JIRA, ECS, OpenShift.