Manager, Product Design (B2C, Retail),

Job Title

Web Analyst (Google Analytics Specialist)

Company

Suntek AI – AI-driven e-commerce solutions provider helping global retailers streamline operations and accelerate growth.

Location

India — Remote-only

Role Overview

We’re looking for a data-savvy Web Analyst with 2–4 years of hands-on Google Analytics (GA4) experience—preferably gained while working on Shopify or other e-commerce storefronts. You’ll own the end-to-end analytics workflow—from tagging and data quality to reporting, experimentation, and presenting insights that move revenue and retention metrics for Suntek AI and its clients.

Key Responsibilities

• Implement & maintain tracking
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• Configure GA4 properties, data streams, and enhanced-ecommerce events for Shopify and custom stores
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• Deploy and debug tags via Google Tag Manager (GTM) and robust data layers
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• Data quality & governance
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• Audit existing implementations, eliminate double-counting, and enforce naming conventions
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• Set up filters, channel groupings, and cross-domain tracking for a single view of the customer
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• Analysis & insight generation
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• Build dashboards for traffic, conversion funnels, cohort retention, and LTV
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• Slice data by channel, device, geography, and campaign to uncover growth opportunities
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• Experimentation support
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• Partner with Growth and Product teams to design A/B tests; measure lift and statistical significance
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• Reporting & storytelling
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• Translate complex datasets into clear, actionable recommendations for stakeholders and clients
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• Present findings in weekly business reviews and ad-hoc deep dives

Required Qualifications

Must-Have

Details

Experience

2–4 years working with Google Analytics (UA & GA4) in Shopify or broader e-commerce environments

Technical

Strong command of GA4 events, GTM, data-layer specs, attribution modeling, and Looker Studio

Analytical

Proficient in Excel/Sheets; comfortable with SQL basics for ad-hoc queries

Communication

Ability to distill insights into plain language and persuasive visuals

Education

Bachelor’s in Analytics, Statistics, Economics, Engineering, or related field (or equivalent experience)

Nice-to-Haves

• Hands-on experience with Shopify Admin/API events, checkout funnels, and app ecosystem analytics
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• Working knowledge of BigQuery exports, server-side tagging, or CDPs (Segment, RudderStack)
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• Familiarity with CRO tools and heat-mapping platforms (Hotjar, Clarity)
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• Basic scripting (Python/JavaScript) for data automation

What We Offer

• Growth runway — direct impact on marquee e-commerce brands’ revenue
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• Learning budget — GA4 certifications, analytics conferences, and courses covered
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• Flexible schedule — remote-first culture with quarterly in-person meetups

What you need to shine?

• You have the prior experience in modernising legacy applications.

• You are a passionate hands-on developer with deep experience in building enterprise grade software in Microsoft ASP.NET Core, ASP.NET MVC, Web API, SOA, Micro-Services and RESTful Services with knowledge of SQL Server database.

• You have the ability to see and work on the big picture (Application Architecture) and devilish details (Complex Code).

• Strong experience in developing web applications using C#, VB.Net, .NET, LINQ, Net Framework 4.0, MVC 3/4/5, ASP.NET Web API, .Net Core etc.

• You are Cloud savvy, preferably Google Cloud.

• You have rich experience in Object-Oriented Programming (OOP) with good knowledge of practical design-patterns and its applications.

• Hands-on experience in building SOA or Micro-services preferably on .NET Core.

• Proven Architectural skills with high standards in Code quality

• Knowledge of ReactJS/Typescript would be added advantage.

• Practical experience in Agile development methodologies of using CI/CD.

• Extreme Programming (TDD) experience is sought after by us.

Role Description

This is a full-time on-site role for a Sales and Marketing Specialist located in Greater Bengaluru Area. The Sales and Marketing Specialist will be responsible for day-to-day tasks such as communicating with customers, providing excellent customer service, making sales, and conducting training sessions. They will also be responsible for sales management.

Qualifications

• Excellent communication and customer service skills
• Proven sales experience
• Experience in conducting training sessions
• Good sales management skills
• Ability to work independently and in a team environment
• Bachelor's degree in Business, Marketing or related field
• Experience in the sustainability or health industry would be a plus
• Experience in Arts and Crafts selling/marketing is highly preferred

We are looking for a Human Resources Manager that is committed to recruiting top talent, and providing our staff members with an exceptional work experience. From the moment of hire until the time they leave the organization, we want employees to be engaged in their jobs. Our ideal candidate will be skilled in managing compensation, benefits, recognition, training, performance management and employee relations in a manner that retains staff members long-term and builds our employer brand. We are proud of the diversity in our workforce, and our Human Resources Manager is tasked with ensuring that our company culture welcomes a diverse population and supports each person in achieving career goals within the organization.

Key Responsibilities:

•  Develop and implement HR strategies and initiatives aligned with the overall business strategy.
•  Bridge management and employee relations by addressing demands, grievances or other issues
•  Manage the recruitment and selection process.
•  Support current and future business needs through the development, engagement, motivation and preservation of human capital.
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment.
• Oversee and manage a performance appraisal system that drives high performance.
• Maintain pay plan and benefits program.
• Assess training needs to apply and monitor training programs.
• Report to management and provide decision support through HR metrics.
• Ensure legal compliance throughout human resource management.

Requirements:

• Proven working experience as HR Manager or other Sr HR Executive.
• People oriented and results driven.
• Demonstrable experience with Human Resources metrics.
• Knowledge of HR systems and databases.
• Ability to architect strategy along with leadership skills.
• Excellent active listening, negotiation and presentation skills.
• Competence to build and effectively manage interpersonal relationships at all levels of the company.
• In-depth knowledge of labour law and HR best practices.
• Degree in Human Resources or related field

Desired Skills

1. Expereience in C#, Web API, .NET (Core and Framework), SQL Server.
2. Leading a team designing and implementing software solutions using the Microsoft Azure stack primarily, with scope to also work with open-source technologies.
3. Designing, building, testing, automating, monitoring, and supporting significant components within a modern digital service platform.
4. Helping to build and lead an effective, cross-functional squad practicing agile ways of working (Scrum, DevOps, Design Sprints) in tight collaboration with local and remote teams
5. Microservices and server less architecture with service fabric, functions and API apps, service bus.
6. Visual Studio, Visual Studio Code and GIT, Azure CLI (Cloud Shell), Azure DevOps.
7. Expertise in with Azure Active Directory, VNETs, NSGs, ASGs, OAuth and OpenID Connect, Azure traffic manager, CDN, App Gateway and load balancers.
8. Hands on experience of executing cloud native projects in Azure with DevOps

Our core customer-facing product today is a native Android application. In addition to this, we are building internal tools for customer support, investment management, marketing analytics and business management. In the future, we plan to hugely expand the features in our core product, build iOS and web products, and continuously improve our internal tools to better serve our customers.

For our back-end, we use Node.js / MySQL / AWS. We are currently a 3-member engineering team (1 back-end, 1 Android, 1 full stack) led by our founding engineer and advised by a senior technology executive from a leading fintech company.

Key Responsibilities of the Role

• Design, develop, test, deploy, maintain, and improve our software applications
• Build reusable libraries and frameworks that support complex web applications
• Set-up our technology infrastructure and integrate with 3rd party applications
• Contribute to internal discussions around product features, roadmap and technologies used
• Mentor & recruit engineers to the team
• Set up processes related to engineering & product

Skills / Required Experience:

• B.Tech / M.Tech in Computer Science or equivalent, with solid foundational knowledge in at least two general programming languages, data structures, algorithms, system architecture, security and networking protocols.
• At least 6 years of back-end development experience in a software product company is required for this role.
• Exposure to modern software development processes, multiple front-end and back-end technologies, and open-source software.
• Proficiency with tools like Gitlab/Jira/Firebase, as well as AWS and commonly used database systems etc. is required
• Experience in an early-stage startup or having founded your own startup would be good to have (but not necessary).

You will be responsible for building and maintaining highly scalable data infrastructure for our cloud-hosted SAAS product. You will work closely with the Product Managers and Technical team to define and implement data pipelines for customer-facing and internal reports.

• Design and develop resilient data pipelines.
• Write efficient queries to fetch data from the report database.
• Work closely with application backend engineers on data requirements for their stories.
• Designing and developing report APIs for the front end to consume.
• Focus on building highly available, fault-tolerant report systems.
• Constantly improve the architecture of the application by clearing the technical backlog. 
• Adopt a culture of learning and development to constantly keep pace with and adopt new technolgies.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Education - BE/MCA or equivalent
• Overall 8+ years of experience
• Expert level understanding of database concepts and BI.
• Well verse in databases such as MySQL, MongoDB and hands on experience in creating data models. 
• Must have designed and implemented low latency data warehouse systems.
• Must have strong understanding of Kafka and related systems.
• Experience in clickhouse database preferred.
• Must have good knowledge of APIs and should be able to build interfaces for frontend engineers.
• Should be innovative and communicative in approach
• Will be responsible for functional/technical track of a project

You will work with a top-notch tech team, working closely with the CTO and product team.  

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

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Responsibilities:

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Collaborate with other team members

You’ll be a good fit if you:

• Have 1+ years of experience developing user facing features
• Have a deep understanding of basic UI/UX/design principles
• Are self-motivated and can solve problems independently
• Experience leveraging web technologies like HTML, CSS, and Javascript(ES6)
• Experience using the latest CSS layout methods such as Flexbox and Grid
• Experience with CSS preprocessors like Sass or LESS
• Knowledge and hands-on experience with Node.js ecosystem and leveraging Javascript libraries / frameworks such as React, Angular or Vue
• Experience with testing frameworks (Jest) and writing unit tests
• Competency in building responsive layouts
• Practical knowledge of performance optimization techniques
• Collaboration in a GitHub repository with many contributors and comfortable with workflows like code reviews, forking, pull requests, etc.