Customer Relationship Manager

Role Summary

We’re seeking a highly skilled and self-motivated Senior Software Engineer who thrives in a startup environment. You will lead end-to-end development of key features, own architectural decisions, and ensure the smooth delivery of our product.

Mandatory Skill Sets/Expertise

• 5-6 years of experience in full-stack development, with a strong focus on the MERN / PERN stack (MongoDB, PostgreSQL, Express, React, Node.js) and AWS.

• Expertise in AWS cloud architecture and experience with serverless solutions (Lambda, DynamoDB, API Gateway).

• Proficiency in designing and implementing CI/CD pipelines using Git, Jenkins, Github actions, or similar tools.

• Proven experience leading and guiding a development team, with strong mentoring skills.

• Ability to work independently and manage deliverables without oversight, while thriving in a startup mentality.

• Strong problem-solving abilities with a proactive approach to addressing technical challenges.

• Experience with databases like PostgreSQL, MongoDB, or other NoSQL solutions along with ORM tools like Sequalize & Mongoose ORM

• Excellent communication skills, both written and verbal, with the ability to explain complex technical concepts to non-technical stakeholders.

Nice to Have

• Knowledge of Typescript for both frontend and backend development. • Experience with Docker and containerized applications.

• Familiarity with GRC (Governance, Risk, and Compliance) tools or SaaS products.

• Experience with other AWS services like ECS, CloudFormation, or RDS.

Key Responsibilities

• Lead and mentor a team of developers, driving best practices in coding and architecture.

• Take full ownership of modules, from design through deployment, and launch web apps singlehandedly if needed.

• Design, develop, and maintain web applications using the PERN / MERN stack (MongoDB, PostgreSQL, Express, React, Node.js) with a focus on scalability, security, and performance.

• Prepare high-level technical designs and architectural decisions, especially on AWS serverless architecture and microservices.

• Implement secure, reliable, and scalable solutions using AWS services • Design and manage CI/CD pipelines to ensure continuous integration and automated deployments.

• Optimize application performance through techniques like lazy loading, code splitting, and caching.

• Collaborate with cross-functional teams, including Product Management, to define features and user experience improvements.

• Ensure high code quality by adhering to SOLID principles, implementing comprehensive testing, and embedding observability into the application.

• Monitor and respond to application performance incidents, focusing on improving uptime and resilience.

• Proactively offer suggestions during retrospectives and work on enhancing team productivity metrics such as Lead Time, Deployment Frequency, and Mean-Time-to-Recovery

About the Company:

Rejolut is one of the award-winning fastest-growing emerging tech companies which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc. located in the USA, UK, and India. 

Key Responsibilities:

• Ability to handle and maintain confidential information.

• Fluency in social media, particularly in researching and recruiting candidates through channels such as LinkedIn and also through Job portals.

• Job candidate interviewing skills.

• Taking Care of joining formalities of the Employees.

• Preparing Appointment Letter.

• Issuing the Offer Letter and explaining the salary details.

• Conducting orientation and Induction for the new joiners.

• Ability to lead and build the team.

• Attendance Leave Management.

• Preparing Confirmation Appraisal Letter.

• Employee Relationship, Handling Employee Grievance, Employee Engagement Activities like Arranging Picnics, Festive Parties, and Birthdays.

• Handling Exit Interviews.

• End-user technology skills with HR software and platforms, such as HRIS or workforce management systems.

• Ability to build team morale and promote a corporate culture

Skills

Hiring, Human Resources Management, Benefits Administration, Performance Management, Communication Processes, Compensation, and Wage Structure, Supports Diversity, Classifying Employees, Employment Law, Laws Against Sexual Harassment, Organization

Must-Have Skills:

Strong Communication Skills, Presentation Skills, and Interpersonal Skills, Negotiation Skills, Convincing Skills, Grievance handling.

Good To Have Skills:

Recruitment experience in Technology Company, Software Company, or SAAS domain.

Website:

We were founded by graduates from IIM-Calcutta, IIT Kharagpur, with past experience working with the Boston Consulting Group, Operations & Product Management domain and folks with 3x start-up experience. We are well funded and are backed by the

• Orchestrating digital content strategies across all online platforms
• Driving traffic and engagement that translates to sales and brand promotion
• Managing a content marketing budget
• Measuring the results of marketing activity to inform future marketing campaigns
• Managing a team of writers, illustrators and data analysts
• Implementing SEO best practices
• Knowing which platform different kinds of content are best suited to
• Designing and implementing creative marketing strategies to disseminate content

• 4+yrs of experience with Email Marketing tools such as Mailchimp, SendinBlue, Sendgrid etc.
• Experience with online community building
• Data-driven and highly analytical
• Proficiency with Google & social media Analytics
• Time management skills
• Experience in working with Start-ups
• Excellent written and verbal communication

3 best things about the job -

• A great opportunity to learn and develop yourself, immense career growth
• Be part of the most entertaining core team you will find
• Flexibility and complete ownership of your work

Job responsibilities of the candidate include

• Politely speaking with customers and understanding their queries.
• Documenting customer queries in system.
• Responding to customer queries based on SOP.
• Min 12th passed

What we are scouting for

• BS/MS in computer science or equivalent work experience in IT
• 2+ years’ experience designing and developing applications using Java EE platforms
• A strong hands-on programming knowledge in Core Java including Java 8. To solve the problem given in optimized way.
• Strong knowledge on the Data structure and algorithm.
• Experience developing and designing API integrations using SOAP/RESTful
• Should be able to understand the time complexity of the existing algorithm. Able to compare different algorithms available.
• Expert understanding of the object-oriented design and programming concepts
• Know the fundamentals of Object-Oriented Programming using Java;
• Used SQL & NoSQL solutions
• Experience in GIT/SVN, build tools such as Ant/Maven/Gradle
• Experience in JUnit, Sonarqube, Mockito, Jacoco, Maven & Jenkins

Technical Competency – Nice to have

• Experience in Dependency Injection, Annotation, Validations, Auto Wiring
• Good knowledge in internal working on Memory Management, Transaction management
• Knowledge on DevOps pipeline tools like Jenkins, tools for Code quality scan, tools for security scan
• Spring boot
• Spring MVC
• Any Java Certification

Behavioural Competency

• Strong interpersonal communication skills
• Ability to lead self and team toward common goals
• Excellent oral and written communication, presentation, and analytical skills
• Excellence in technical communication with peers and non-technical cohorts

What you will be doing

• As a self-motivated and enthusiastic member of our team, you will work with extremely talented peers in a fun environment building performance efficient payment authorization services that are highly scalable, configurable and available
• You’ll work in an Agile environment with a focus on problem solving and engineering excellence.
• Worked independently and as a member of a team, determined to make active contributions to the assigned Team
• Flexible and adaptable approach to the roles assigned to you
• Ability to coordinate and prioritize tasks, and work in a fast paced and challenging environment
• Deliver on time under dynamics with a high level of integrity and flexibility, sense of urgency, attention to detail and quality standards
• Make a large impact on the design, architecture, and implementation of cutting edge products
• Work with other team members to investigate design approaches, prototype new technology

and evaluate technical feasibility

• Work in an Agile/Scrum environment to deliver high quality software
• Establish architectural principles, select design patterns and then mentor team members on their appropriate application

About the Company

• 💰 Early-stage, ed-tech, funded, growing, growing fast
• 🎯 Mission Driven: Make Indonesia competitive on a global scale
• 🥅 Build the best educational content and technology to advance STEM education
• 🥇 Students-First approach
• 🇮🇩 🇮🇳 Teams in India and Indonesia

Skillset 🧗🏼‍♀️

• You primarily identify as a DevOps/Infrastructure engineer and are comfortable working with systems and cloud-native services on AWS
• You can design, implement, and maintain secure and scalable infrastructure delivering cloud-based services
• You have experience operating and maintaining production systems in a Linux based public cloud environment
• You are familiar with cloud-native concepts - Containers, Lambdas, Orchestration (ECS, Kubernetes)
• You’re in love with system metrics and strive to help deliver improvements to systems all the time
• You can think in terms of Infrastructure as Code to build tools for automating deployment, monitoring, and operations of the platform
• You can be on-call once every few weeks to provide application support, incident management, and troubleshooting
• You’re fairly comfortable with GIT, AWS CLI, python, docker CLI, in general, all things CLI. Oh! Bash scripting too!
• You have high integrity, and you are reliable

What you can expect from us 👌🏼

☮️ Mentorship, growth, great work culture

• Mentorship and continuous improvement are a part of the team’s DNA. We have a battle-tested robust growth framework. You will have people to look up to and people looking up to you
• We are a people-first, high-trust, high-autonomy team
• We live in the TDD, Pair Programming, First Principles world

🌏 Remote done right

• Distributed does not mean working in isolation, feeling alone, being buried in Zoom calls
• Our leadership team has been WFH for 10+ years now and we know how remote teams work. This will be a place to belong
• A good balance between deep focussed work and collaborative work ⚖️

🖥️ Friendly, humane interview process

• 30-minute alignment check and screening call
• A short take-home coding assignment, no more than 2-3 hours. Time is precious
• Pair programming interview. Collaborate, work together. No sitting behind a desk and judging
• In-depth engineering discussion around your skills and career so far
• System design and architecture interview for seniors

What we ask from you👇🏼

• Bring your software engineering — both individual brilliance and collaborative skills
• Bring your good nature — we're building a team that supports each other
• Be vested or interested in the company vision

• Employee need to attend the calls and help the existing customer with there queries .
• There are no Targets 
• No sales
• Inbound Process.

Facility :

1. Pick and drop
2. Rotational Shifts
3. Rotational offs
4. Bank Holidays offs