Customer Relationship Manager

To manage the overall operations and sales performance of the interior design and home décor store. The Stores Sales Manager is responsible for achieving sales targets, ensuring excellent customer experience, supervising the design consultants and sales team, and maintaining the brand’s premium standards in store presentation and service.

Key Responsibilities:

1. Sales & Revenue Management

• Achieve monthly and quarterly sales targets for the store.
• Drive conversion rates by ensuring strong customer engagement and effective product presentation.
• Monitor sales trends and customer preferences to suggest improvements in product mix and display.
• Implement promotional campaigns and sales strategies to boost revenue.

2. Team Leadership & Performance

• Supervise, train, and motivate the sales and design consultant team to deliver high-quality service.
• Conduct daily briefings and set individual sales goals.
• Monitor staff performance and provide regular feedback and coaching.
• Ensure proper shift scheduling and adequate manpower coverage.

3. Customer Experience & Service Excellence

• Ensure every customer receives professional interior design consultation and personalized service.
• Handle escalations or special client requests efficiently.
• Maintain client relationships for repeat and referral business.
• Oversee post-sales follow-ups, installation coordination, and satisfaction feedback.

4. Store Operations & Visual Merchandising

• Maintain store ambience, layout, and visual display standards as per brand guidelines.
• Ensure accurate stock management and inventory control.
• Coordinate with logistics and warehouse teams for product deliveries and replenishments.
• Ensure store cleanliness, safety, and maintenance compliance.

5. Reporting & Coordination

• Prepare daily, weekly, and monthly sales reports.
• Track key performance metrics (footfall, conversion, average ticket size, etc.).
• Collaborate with marketing, design, and operations teams for smooth execution of campaigns and projects.
• Provide feedback to management on market trends, competitor activity, and customer insights.

Qualifications & Experience:

• Bachelor’s degree in Business Administration, Interior Design, Marketing, or related field.
• 5–8 years of retail sales experience, preferably in interior design, home décor, furniture, or luxury retail.
• Proven experience in managing store teams and achieving sales targets.
• Strong understanding of interior design products and customer consultation process.

Key Skills Required:

• Excellent communication and interpersonal skills.
• Strong leadership and team management abilities.
• Customer-centric mindset with focus on quality service.
• Sales-driven and result-oriented approach.
• Good knowledge of visual merchandising and store operations.
• Proficiency in MS Office and CRM software.

Performance Indicators (KPIs):

• Monthly sales achievement vs. target.
• Conversion rate and average ticket value.
• Customer satisfaction and feedback ratings.
• Store presentation audit score.
• Employee productivity and retention.

As an Inside Sales Executive, you will handle B2B SaaS pre-sales on behalf of our clients. You will contact key decision makers in the IT industry based on our clients' wish lists and help in bridging the gap between the solution the client is building and the problem that the world is solving with it.

Responsibilities :

● Source new sales opportunities through inbound lead follow-up and outbound

cold calls and emails.

● Understand client and customer needs and requirements.

● Route qualified opportunities to the appropriate sales executives for further

development and closure.

● Research accounts, identify key players and generate interest.

● Maintain and expand your database of prospects within your assigned market.

● Perform effective online demos to prospects.

Requirements and skills :

● 0-1 year of experience in the business development field.

● Strong phone presence.

● Proficient with corporate productivity and web presentation tools.

● Experience working with Lead Generation & CRM.

● Excellent verbal and written communications skills.

● Strong listening and presentation skills.

● Ability to multi-task, prioritize, and manage time effectively.

Job Type:

1. Full time & On-site

2. 5 day work week (Shift based)

Location: Koramangala, Bangalore

R360 powers a data-driven customer engagement ecosystem that enables the world’s leading organisations to earn customer loyalty every day.

For over 10 years, R360’s loyalty and reward platforms have driven ambitious loyalty programs for some of the world’s biggest brands – including Axis Bank, Standard Chartered Bank, HDFC Bank and Emirates National Dubai Bank. We have 500+ global retail partnerships and offer our clients reward programs, nuanced customer segmentation, data-centric campaigns, and big data analytics.

Our multidisciplinary team of technology experts, product engineers, data scientists, client relationship managers and customer experience professionals work together with our clients to enable loyalty by enhancing customer acquisition, engagement and retention.

Currently we are looking for a “Full Stack Developer” with an expertise in Java software development and proficient in React to join the software engineering team for our BFSI clients. The candidate will develop new application features and maintain existing ones. This position requires experience in making decisions and working both independently and as part of a small, dynamic team where everything the candidate does makes a difference.

What you’ll do:

·        Work as full stack developer with prime focus on backend

·        Responsible for handling and overseeing the End-to-end development from designing to development.

·        Produce reusable, testable, and efficient code

·        Troubleshoot critical issues and guide team as well.

·        Support & Nurture other developers providing advice, coaching along with Design and code review of Peers

·        Integrate data storage solutions and ensure application performance, quality, and responsiveness

·        Collaborate with a team to define, design, and ship new features

·        Identify and correct bottlenecks as well as fix bugs

·        Exhibit excellent communications skills and engage in technical discussions with peers becoming a trusted, technical advisor.

What we’ll need:

Mandatory skills:

·        Strong communication and Articulative skills.

·        University degree or equivalent educational experience (optimally a technical or engineering degree)

·        6+ years of software development experience in Java/J2EE using RESTful web services, Microservices and Spring boot

·        3+yrs of hands on experience in Angular/React technologies

·        Strong Data structures & algorithm skills along with Design skills

·        Ability to manage multiple priorities and projects simultaneously 

·        Understanding of Agile methodologies

·        Willingness to take ownership and find ways to unblock oneself.

·        Trustworthy, team oriented and transparent 

Technical Skills:

·        Core Java (Collection, multi-threading, design patterns)

·        Frameworks - Hibernate, Spring, REST Jersey

·        Front end technologies – Java Script, jQuery, Angular, Reactjs

·        Database – SQL & NoSQL

·        Modelling – UML & ERD

Company Name: *GBH Auto Mechanics & Services LLP                                                                              

Job Profile: BDA/BDE

Job Description

We're seeking a qualified sales associate to sell annual car and bike subscription products that our customers have grown to rely on.

The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers,

and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly

Requirement & Skills

Bachelor’s degree in Business, Marketing, or related field

Strong verbal and written communication

A drive to seek new business

Excellent telephone skills

Highly organized

Experience: 1 - 3 years

Job Location: Work from home

Selection process:- HR round & Manager round

Qualification: Graduation

Working days: 6 working days (Sundays off)

Shifts: 10:00am -7:00pm

Mandatory language: English & Hindi

Laptop: candidates are to use their own laptops.

Additional Compensation: If applicable, this will be decided on the basis of your designation

• Must have applied knowledge of Python and trending data libraries.
• Experience on Python Backend Development framework like Flask, Django etc.
• Must have experience working on AWS (Lambda, EC2, S3, API Gateway etc).
• Must have experience working on SQL optimization and performance tuning.
• Nice to have technical knowledge in any ETL/ BI Tools (Datastage, Informatica, Alteryx, Microstrategy, RDM, MDM etc.

Job Description :

*4+ years of software design and development experience.

*Programming experience building .net web applications in .net core/.net 6                                                 

*Must have strong knowledge in any Database.

*AWS and Azure experience will be an added advantage.

*The candidate must have developed a browser-based application and used web services and APIs.

*Good communication skills (both verbal and written)

*Able to prioritize and deliver project activities on time

*Good understanding of client requirements.

About Us

At Digilytics™, we build and deliver easy to use AI products to the secured lending and consumer industry sectors. In an ever-crowded world of clever technology solutions looking for a problem to solve, our solutions start with a keen understanding of what creates and what destroys value in our clients’ business.

Founded by Arindom Basu (Founding member of Infosys Consulting), the leadership of Digilytics™ is deeply rooted in leveraging disruptive technology to drive profitable business growth. With over 50 years of combined experience in technology-enabled change, the Digilytics™ leadership is focused on building a values-first firm that will stand the test of time.

We are currently focused on developing a product, Revel FS, to revolutionise loan origination for mortgages and secured lending. We are also developing a second product, Revel CI, focused on improving trade (secondary) sales to consumer industry clients like auto and FMCG players.

The leadership strongly believes in the ethos of enabling intelligence across the organization. Digiliytics AI is headquartered in London, with a presence across India.

Website: http://www.digilytics.ai">www.digilytics.ai

• Know about our product
  • https://www.digilytics.ai/RevEL/Digilytics">Digilytics RelEL
  • https://www.digilytics.ai/RevUP/">Digilytics RelUP
• What's it like working at Digilytics https://www.digilytics.ai/about-us.html">https://www.digilytics.ai/about-us.html
• Digilytics featured in Forbes: https://bit.ly/3zDQc4z">https://bit.ly/3zDQc4z

 Responsibilities

• Experience with Azure services (Virtual machines, Containers, Databases, Security/Firewall, Function Apps etc)
• Hands-on experience on Kubernetes/Docker/helm.
• Deployment of java Builds & administration/configuration of Nginx/Reverse Proxy, Load balancer, Ms-SQL, Github, Disaster Recovery,
• Linux – Must have basic knowledge- User creation/deletion, ACL, LVM etc.
• CI/CD - Azure DevOps or any other automation tool like Terraform, Jenkins etc.
• Experience with SharePoint and O365 administration
• Azure/Kubernetes certification will be preferred.
• Microsoft Partnership experience is good to have. 
• Excellent understanding of required technologies
• Good interpersonal skills and the ability to communicate ideas clearly at all levels
• Ability to work in unfamiliar business areas and to use your skills to create solutions
• Ability to both work in and lead a team and to deliver and accept peer review
• Flexible approach to working environment and hours to meet the needs of the business and clients

Must Haves:

• Hands-on experience on Kubernetes/Docker/helm.
• Experience on Azure/Aws or any other cloud provider.
• Linux & CI/CD tools knowledge.

Experience & Education:

• A start up mindset with proven experience working in both smaller and larger organizations having multicultural exposure
• Between 4-9 years of experience working closely with the relevant technologies, and developing world-class software and solutions
• Domain and industry experience by serving customers in one or more of these industries - Financial Services, Professional Services, other Retail Consumer Services
• A bachelor's degree, or equivalent, in Software Engineering and Computer Science