Manager, Product Design (B2C, Retail)

Ideal Candidate

10+ years of experience in software/data engineering, with at least 3+ years in a leadership role.

Expertise in backend development with programming languages such as Java, PHP, Python, Node.JS, GoLang, JavaScript, HTML, and CSS.

Proficiency in SQL, Python, and Scala for data processing and analytics.

Strong understanding of cloud platforms (AWS, GCP, or Azure) and their data services.

Strong foundation and expertise in HLD and LLD, as well as design patterns, preferably using Spring Boot or Google Guice

Experience in big data technologies such as Spark, Hadoop, Kafka, and distributed computing frameworks.

Hands-on experience with data warehousing solutions such as Snowflake, Redshift, or BigQuery

Deep knowledge of data governance, security, and compliance (GDPR, SOC2, etc.).

Experience in NoSQL databases like Redis, Cassandra, MongoDB, and TiDB.

Familiarity with automation and DevOps tools like Jenkins, Ansible, Docker, Kubernetes, Chef, Grafana, and ELK.

Proven ability to drive technical strategy and align it with business objectives.

Strong leadership, communication, and stakeholder management skills.

We’re hiring a Full Stack Developer (5+ years, Pune location) to join our growing team!

You’ll be working with React.js, Node.js, JavaScript, APIs, and cloud deployments to build scalable and high-performing web applications.

Responsibilities include developing responsive apps, building RESTful APIs, working with SQL/NoSQL databases, and deploying apps on AWS/Docker.

Experience with CI/CD, Git, secure coding practices (OAuth/JWT), and Agile collaboration is a must.

If you’re passionate about full stack development and want to work on impactful projects, we’d love to connect!

JD for APPS DBA. – Years of Exp 6-8 

Job Description:

• Should support R12.2, Cloning, Patching, ADOP, Shared appl top, SSL/TLS.
• WebLogic, OAM, OIM, registration
• Experienced with Oracle RAC, supporting multi tenant architecture, CDB, PDB
• Installation and Upgrade of Application and Database
• Performance tuning at Apps, DB level,
• Troubleshooting skills, identifying root cause analysis
• Supporting other oracle and 3rd party technologies, from start, stop and basic maintenance, OBIEE, OBI, SOA services
• Oracle Certification
• Database RMAN backups, restores and recoveries
• OEM monitoring, identifying performance issues.
• Unix, Linux basic support, shell scripting.
• Preferable to have knowledge in OCI.

Responsibilities:

• Understanding requirements from the product manager and translating to technical specifications
• DB schema development
• API development (structuring REST endpoints + real-time endpoints like socket.io integration)
• Integrating 3rd party services for payments, email, whatsapp, and other such services
• Optimizing our current architecture & processes for scale (we expect usage to go up)
• Guiding junior developers on best coding practices

Requirements:

• Experience in at least one Python-based Web Framework like Flask or Django
• Experience in SQL databases & API design
• Experience with Docker
• Hands on experience in full lifecycle development and deployment of a platform/system
• Being a self-starter with the ability to thrive in ambiguous and high pressure scenarios working towards a common goal with other teams

Should be able to help user acceptance testing 

Skills Required:

• Strong interpersonal skills.
• Problem-solving attitude.
• Excellent communication skills.
• Aptitude for fostering positive relationships.
• Teamwork and leadership skills  

Responsibilities :

• Design, build, and maintain high performance, reusable, and reliable code

• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

Skills :

• Should have 2 - 4+ years of experience in Java
• Hands on experience in designing and building Java application using various frameworks is must
• Experience in Spring, Spring cloud and Spring Boot
• Experience in Angular,SQL,GIT.
• Experience in Maven and Gradle
• Should Possess good knowledge in creating test plans and test strategies.
• Knowledge of implementing various testing methodologies, test automation tools
• Designing and documenting detailed test cases to cover all levels of tests
• Strong analytical and problem solving skills
• Excellent oral and written communication skills
• Good logical sense, strong technical skills and the ability to learn new technologies quickly

Education:

• Bachelor's (Required)

Experience:

• total work: 2 -4 years (Required)

Job Types: Full-time, Permanent

Salary: ₹60,000.00 - ₹100,000.00 per month

• Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period 
• Provide product training to enable the customers to realize the potential of the company
• Identify product usage gaps and provide actionable solutions to the customers 
• Build value-based relationships with customers and create company champions 
• Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI, 
• Drive desired customer outcomes through a consultative approach 
• Ensure customer retention by negotiating and closing renewals 
• Identify opportunities of upselling and cross-selling along with the Account Managers 
• Identify appropriate business use cases where the company can be deployed 
• Establish deployment goals and desired success outcomes and then develop a plan to carry them out successfully 
• Have a strong business sense to keep looking out for new use cases and solutions using a company to create a win-win situation with customers 
• Communicate and brain-storm with the product team on customer feedback and help refine product roadmap 
• Work with the marketing team to execute customer surveys, case studies, etc 
• Identify and Process Success milestones for the customers 
• Optimize existing processes within the company and actively enhance all Customer Success initiatives 
• Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization 

Our ideal Customer Success Manager: 

• Has relevant 3 to 7 years of work experience (CSM - 3 to 5 yrs; Sr CSM - 4 to 6 yrs; Lead or Principal CSM - More than 7 yrs)  in a high-touch Customer Success / Strategic Consulting role in a B2B SaaS or Tech Product based company 
• Being an organization that believes in a flat hierarchy, we have only 1 people manager per region for the CS team and everyone else, including those with 15+ yrs of Customer Facing experience add value to the company and its customers in the capacity of an individual contributor 
• Should be open to aligning with the US / EU time zone (5 PM to 2:00 AM / 1 PM to 10 PM IST). Note - The company does provide free lunch + dinner, and a cab drop facility with an additional allowance for the ones working in the US time zone. 
• Showcases exemplary written and verbal communication skills to work along with Global Customers 
• Has worked directly with Large Enterprise Customers in the Americas or European region  
• Has an exceptional ability to communicate and foster positive business relationships
• Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products
• Managed customers across different segments in the past and knows how to manage them differently
• Exhibits a true passion for customers and for Customer Success  

• Developer/Senior Developer Role in Javascript/React
• Design and Develop Libraries for React
• Strong analytical skills - ability to turn business requirements into technical concepts and code
  • Minimum 3 years of experience in React (at least 3 projects) and familiar with modern React (Hooks, Context API)
  • At least one PWA project
  • Deep knowledge of Typescript (at least 2 years)
  • Excellent problem solving and communication skill
  • Used to writing automated tests with tools like Jest & Cypress
  • Working with a ticket tool like Jira
  • Experience with SCRUM/Agile Development
  • Experiences with NodeJS is a plus
  • Experiences with Monorepositorys and Nx is a plus

• Have 3+ years of experience in Python development
• Be familiar with common database access patterns
• Have experience with designing systems and monitoring metrics, looking at graphs.
• Have knowledge of AWS, Kubernetes and Docker.
• Be able to work well in a remote development environment.
• Be able to communicate in English at a native speaking and writing level.
• Be responsible to your fellow remote team members.
• Be highly communicative and go out of your way to contribute to the team and help others

• Atleast 2 years of ServiceNow core development experience including web development experience (HTML, CSS, JavaScript) with up to 4 years total experience.

• Demonstrated proficiency with the ServiceNow Glide stack (Glide System, Record, Form)