Manager, Product Design (B2C, Retail)

Job description

About the company - Exploring Infinities is a EdTech company headed by Neelakantha Bhanu Prakash, which reaches out to students across different educational institutions, employees across a lot of corporates and training them in speed and mental ability by harnessing the infinite brain potentials of the human brain, addressing a variety of audiences in various conferences, for creating awareness on capacities of the human brain by holding demonstrations, workshops.

Roles and Responsibilities:

• Willing to familiarise yourself with the company's vision and mission seeking to accomplish set goals and objectives.
• Collating and maintaining client information in the CRM database.
• Make calls to clients and respond to callback requests for international regions like US, Canada, Middle East, ANZ, EMEA, LATAM etc...
• Email & whatsapp conversations with potential leads.
• Convert potential leads into customers.
• Learning & using our customer relations management software & others.
• Related computer softwares.

Requirements:

• Excellent written and verbal communication skills.
• Laptop is mandatory.
• Willing to work in a startup environment (fast paced).
• Willing to work 6 days a week.

Benefits:

• Competitive salary benefits
• Uncapped Incentives
• Exemplary growth cycle
• Impressive workspace and culturally diversified workforce.

Job Profile: Technical Lead

Experience: 5+ years

Job Location: Bestech Towers, Mohali

Job Summary:

As a Tech Lead - Full Stack (MERN), you will be at the forefront of our web development team, leading the charge in creating and implementing cutting-edge applications using the MERN stack. You will be responsible for mentoring team members, ensuring best practices, and delivering robust software solutions that meet our business goals.

Roles and responsibilities:

● Manage projects with top-down oversight throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline.

● Responsible for key technical and product decisions.

● The candidate should be hands-on in coding Work closely with the Product Manager and clients and help them in getting relevant inputs from the engineering team.

● Talk to the management, production, and marketing employees to discuss project specifications and procedures.

● Coordinate and direct projects, making detailed plans to accomplish goals and directing the integration of technical activities.

● Analyze technology, resource needs, and market demand, to plan and assess the feasibility of projects.

● Manage the context in which team members operate, including Representing the team in planning meetings.

● Maintain a strong and up-to-date understanding of the challenges and opportunities your team is facing building and deploying software.

● Participate in the hiring and onboarding of engineers.

● Oversee the design and development of web applications using the MERN stack.

● Ensure the implementation of best practices and coding standards.

● Collaborate with cross-functional teams to define and deliver project requirements

Skills Required:

● Bachelor's degree in Computer Science or a related field.

● Proven experience as a full stack developer with a focus on the MERN stack.

● Previous experience in a leadership or team lead role.

● Strong understanding of software development life cycle and agile methodologies.

● Excellent problem-solving skills and attention to detail.

● Strong communication and interpersonal skills.

● Team handling experience is a must

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

Qualification- Any Graduate

Location -Ahmedabad

Work Timing: Monday - Saturday (9:30 am to 6:30 pm) Week Off: Sunday

Duties & Responsibilities:

• Minimum of 6 months of experience in sales.
• Take ownership of functional and sustainable business growth of 'The Dollar Business' brand.
• Contact businesses and private individuals by telephone to promote our services.
• Be responsible for building and managing a sales force and distribution network capable of marketing and selling Vimbri Media's full product line in his / her territory.
• Coordination and follow ups for sales activities.
• Explain the product or service to potential customers.
• Adjust scripted sales pitch to meet needs of specific individuals and provide pricing details.
• Use of initiative to identify and follow up opportunities with companies/clients who are not already on the database
• Doing cold calling and fixing up the appointments. Follow-up for collection (Payments) Achievement for assigned target.
• Update daily reports to Manager
• Performance will be reviewed on weekly basis by the manager.
• Achieving sales volume/business targets (No. of New Entities).
• Contribute to the team performance by sharing and implementing Best Practice Ideas.

About Company

The Dollar Business (TDB) is the most exclusive and only multi-featured platform on foreign trade in India. Its origin is a result of a business house with over six decades of experiments and experience in foreign trade willing to put an end to guesswork while doing business for Indias export-import community. Transparency in trade, analytics to drive business, and insights that make sensethese are the three pillars on which the tower of The

Dollar Business stands today. And of course, theres the beacon of integrity that makes TDBees a proud group actually, a very proud group! Since its genesis, TDB has championed the cause of Indias foreign trade community. It offers everything that exporters, importers, foreign trade facilitators and those in the manufacturing and services sectors.

Job Type: Full-time

Salary: ₹20,000.00 - ₹25,000.00 per month

• Produce well-researched content for publication online and in print
• Organize writing schedules to complete drafts of content or finished projects within deadlines
• Utilize industry best practices and familiarity with the organization's mission to inspire ideas and content
• Communicate and cooperate with a writing team, including a content manager, editors, and web publishers
• Follow an editorial calendar, collaborating with other members of the content production team to ensure timely delivery of materials
• Develop related content for multiple platforms, such as websites, email marketing, product descriptions, videos, and blogs
• Monitor and analyze the performance of key performance indicators (KPIs) to offer suggestions for improvement
• Use search engine optimization (SEO) strategies in writing to maximize the online visibility of a website in search results

• Proven record of excellent writing demonstrated in a professional portfolio
• Impeccable grasp of the English language, including idioms and current trends in slang and expressions
• Ability to work independently with little or no daily supervision
• Strong interpersonal skills and willingness to communicate with clients, colleagues, and management
• Ability to work on multiple projects with different objectives simultaneously
• Strict adherence to the style guides of each company and their policies for publication
• Good time management skills, including prioritizing, scheduling, and adapting as necessary
• Proficiency with computers, especially writing programs, such as Google Docs and Microsoft Word, Excel, Outlook, and PowerPoint
• Familiarity with each client's requirements and the company's brand image, products, and services

We are looking for a Jr. Laravel developer to join our Backend team at Achieveee.

You will find all the details regarding the position on this page, let’s start first by introducing ourselves.

About Achieveee

Achieveee Design and Development Pvt. Ltd. is an independent product development company established in 2011. We are a team of designers, developers and project managers. We work with businesses to build portals and applications. We have a decade of experience in building quality digital products for our clients. Companies like Red Bull, Adidas Lead, Godrej, PayTM Insider, Lokmat, PayU and many more have trusted us to develop for them.

What will you be doing?

You will be building software products for our clients. We are a service company. Our clients require custom product development either to grow their business or solve their existing problems with help of technology. You will be involved throughout the whole project lifecycle.

• Work on interesting products from early stage planning to deployment
• Be responsible for the development and maintenance of client’s products
• Get clear instructions from Senior Developers
• Collaborate with frontend developers and designers
• Ensure the best possible performance and quality for the projects you are working on
• Learn new things on job and also share your learnings with other members of the team

We select our clients and projects well to make sure our days at work are always bright🔅 Once you are on a client project, you will learn about their whole business soon :)

You should apply if you have

• Industry experience in developing software applications
• Proficiency in web technologies like PHP 7, HTML5
• Working experience on Laravel 6 or higher
• Experience working with RDBMS like MySQL
• Experience in building web services – Rest, would be preferred
• Knowledge of Object Oriented Programming languages and design patterns.
• Familiarity with Git
• Practice of writing clean, stable, unit-tested code and provide accompanying documentation
• Indian nationality

Skills You'll Need to Bring

Good work is not always about writing code, it is much more than that. Below are the skills you need to have to be able to work with us. We know you can’t be perfect at these, but you need to have a keen interest in always polishing in these skills.

• Passion for problem solving
• Being able to estimate time required for executing tasks and respecting timelines
• Friendly and open communication with team members
• Enthusiasm to learn new ways to solve problems for yourself and share with the team
• Should be proactive and capable of executing effective action when required.

Your package

Your CTA will be INR 3.6-4 lakhs per annum, depending on your expertise.

How is life at Achieveee?

• We're small... and we like it that way. We are currently a team of 7 and hiring to be a pack of perfect 10. All remote for now.
• We are all about real people, good ideas, and honest hard work
• We’re proud of the clients and projects that keep us excited
• The team is fun and helpful pack
• You will work with people from whom you can learn a lot. About work, about life!
• We work 5 days a week.
• We encourage you to have good family time, have hobbies and even fun side projects
• For the same, we strongly encourage you to be resourceful and disciplined during work hours
• We encourage discussion around books, movies, travel and current events
• We hope to regular team outings this year after last one in lockdowns

Hiring Process

• Apply by sending your details, projects you have worked on and resume
• We will have a 30 minute video interview if you are shortlisted
• Technical screening which requires you to complete a short task within a week
• Final decision within 2 weeks of your application

How will your growth be?

Your performance as Laravel developer will be assessed every 3 months to keep a record. We have an annual appraisal process for remuneration. It ranges between 15-30% raise. After 2-3 years, you will have an opportunity to accept responsibilities as Senior Developer or a Manage depending on your skills. This will be based on your hold over project planning, collaboration with other stakeholders of the project and communication skills.

If you have been reading this far, you seem to be interested :) We should have a chat.

Navin Kulkarni.

Co-founder at Achieveee.

Programming Languages: Perl, java. Perl programming with strong OOPs knowledge.

UI: HTML, JS
System: Linux must have – good knowledge and shell scripting experience.
Prior experience in infrastructure automation, monitoring will definitely help.


Description:

The person in this role:


- Will be involved in developing new monitoring scripts, enhancement & defect fixes on existing monitors

- Have to be on-call to support any incoming production/P1 internal issues which need urgent attention (team members are on call for a week and we have a weekly rotation policy within the team)
Preferred skills:

- Perl
- Shell scripting

- Unix

- Jenkins