Manager, Product Design (B2C, Retail)

Strong Product Designer from top college profile

2

Mandatory (Experience) - Minimum 6+ YOE in UX / Product Design, with strong focus on B2C Products

3

Mandatory (Portfolio) - Strong portfolio of UX / Product Design works for top / high-traffic B2C Products

4

Mandatory (Company): Top B2C product company

5

Mandatory (Education) - Must have Design Education (BDes, MDes) from Tier1 college (NIT, NIFT. IIT). Tier2 colleges will be given 2nd priority

6

Mandatory (Exclusion) - Only UX designer wont work, we need product designers

7

Mandatory (Location) - Candidates from Pune and Mumbai are only considered, who can F2F interview

8

Mandatory (Age) - Candidate's age should be within 30 to 34 Years.

Strong Product Designer from top college profile

2

Mandatory (Experience) - Minimum 6+ YOE in UX / Product Design, with strong focus on B2C Products

3

Mandatory (Portfolio) - Strong portfolio of UX / Product Design works for top / high-traffic B2C Products

4

Mandatory (Company): Top B2C product company

5

Mandatory (Education) - Must have Design Education (BDes, MDes) from Tier1 college (NIT, NIFT. IIT). Tier2 colleges will be given 2nd priority

6

Mandatory (Exclusion) - Only UX designer wont work, we need product designers

7

Mandatory (Age) - Candidate's age should be within 30 to 34 Years.

We are looking for a senior product design lead who can not only get hands on with business, analytics, UX and visual, but comes with great client handling, communication, team management and leadership skills.

Energetic, self-motivated, driven and ready to take on key responsibilities on the product and the business side.

Not a relaxed job. Will be hectic and would need someone who constantly has his/her eye on the ball.

Job includes directing a product, leading a design team and also owning parts of the UX design. Major role in visual design both on the product side and on the marketing and brand front.

Key Skills

Product Design

Usability

UX Design

UI Design

B2C Products

User Research

Product Thinking

Roles & Responsibilities

• Design end-to-end user experiences for B2C digital products across web and mobile platforms.
• Translate user needs, business requirements, and product objectives into user flows, wireframes, prototypes, and high-fidelity designs.
• Conduct user research and usability analysis to identify customer pain points and improve product experiences.
• Create intuitive and engaging UI/UX designs while maintaining consistency with design systems and brand guidelines.
• Collaborate closely with Product Managers, Engineers, Researchers, and Business teams throughout the product development lifecycle.
• Participate in design reviews and incorporate feedback to improve usability, accessibility, and overall customer experience.
• Use data, user feedback, and product metrics to identify opportunities for continuous experience improvement.
• Contribute to and maintain design systems, reusable components, and UX standards.

Ideal Candidate

1.Strong Product Designer from top college profile

2.Mandatory (Experience) - Minimum 1+ YOE in UX / Product Design, with strong focus on B2C Products

3.Mandatory (Portfolio) - Strong portfolio of UX / Product Design works for top / high-traffic B2C Products

4.Mandatory (Company): Top B2C product company

5.Mandatory (Education) - Must have Design Education (BDes, MDes) from Tier1 college (NIT, NIFT. IIT). Tier2 colleges will be given 2nd priority

6.Mandatory (Exclusion) - Only UX designer wont work, we need product designers

Strong Product Designer from top college profile

2

Mandatory (Experience) - Minimum 1+ YOE in UX / Product Design, with strong focus on B2C Products

3

Mandatory (Portfolio) - Strong portfolio of UX / Product Design works for top / high-traffic B2C Products

4

Mandatory (Company): Top B2C product company

5

Mandatory (Education) - Must have Design Education (BDes, MDes) from Tier1 college (NIT, NIFT. IIT). Tier2 colleges will be given 2nd priority

6

Mandatory (Exclusion) - Only UX designer wont work, we need product designers

Strong B2C Product Designer Profile with end-to-end ownership and prototype-in-code ability

2

Mandatory (Experience 1): Must have 3+ years designing B2C products at a high-growth consumer or fintech company

3

Mandatory (Experience 2): Must have owned a product area or a 0-to-1 launch end to end, not just individual screens inside a large team

4

Mandatory (Skill 1): Must own design end to end, from understanding the problem to shipping the experience, turning product ideas into clear, usable flows

5

Mandatory (Skill 2): Must be fluent with AI tools, both to code prototypes and POCs and to accelerate exploration and iteration through the design process

6

Mandatory (Skill 3): Must have built and maintained a design system

7

Mandatory (Skill 4): Must run hands-on customer research, talk to users regularly, think from first principles with strong user empathy, and track post-launch performance to improve designs based on feedback and data

8

Mandatory (Domain): Must have experience in high-growth consumer or fintech companies

9

Mandatory (Portfolio): Must share a portfolio that shows the problem, the decisions made and measurable outcomes, not just polished UI

10

Mandatory (Note) – Seed-funded WealthTech startup. Candidate must be comfortable in an early-stage, fast-paced environment

11

Mandatory (Compensation Alignment) – Candidate must be comfortable with fixed pay matched to current CTC (no hike) plus ESOPs worth 20–30% of total CTC on top, within an overall budget of up to ₹28L total CTC (for example, a candidate on ₹20L current CTC would get ₹20L fixed plus ESOPs worth roughly ₹5L to ₹7L, taking total CTC to ₹25L to ₹27L)

We're building the AI operating system for the $600B global managed IT market.

Managed service providers (MSPs) run IT for lots of small and mid-sized businesses. Their technicians spend most of the day on repetitive tickets — setting up new joiners, sharing folders, fixing sign-in issues. Our first product is an AI service desk. It learns how each MSP works, turns a ticket into a plan of exact steps, and runs only what a technician approves.

Our vision is to build additional products for other parts of the MSP's business (such as voice AI, business operations and analytics), turning this into the one AI operating layer for the MSP business.

We've just raised a $4.4M pre-seed from Seedcamp, Futurepresent and Entree Capital. Our founders previously built upGrad ($2B) and Kapiva ($250M), and come from Bain Capital, Parthenon, and Morgan Stanley. Our co-founders both studied CS at IIT Delhi.

We're building a small team with very high talent density in Mumbai — people from IIT Bombay, Yale, Rippling and more.

The role:

We're hiring our first Product Designer — someone who will shape how the product looks, feels, and works from the ground up.

The hardest design problem we have is trust. A technician needs to feel comfortable letting AI make changes in a customer's Microsoft 365 or Google Workspace. So every screen needs to make it very clear what the AI knows, what it plans to do, and what it changed — and still be fast enough that a busy service desk actually uses it.

You'll work directly with the co-founder who leads product and our engineers, and own design end to end — from customer calls to shipped product.

What you'll do:

• Own the product experience end to end. Take problems from a first customer conversation to rough sketches, prototypes, and polished UI that ships — then keep improving it once it's live.
• Design how people and AI work together. Decide how the product explains what it knows, asks for approval, shows its progress, and owns up when something goes wrong. Make it easy for a technician to say yes with confidence.
• Make complex work feel simple. IT work is detailed and technical. You'll turn it into clear, fast experiences that busy teams can use without training.
• Stay close to customers. Join customer calls, watch technicians at work, test ideas with them every week, and bring what you learn straight into the product.
• Prototype fast, ideally in code. Use AI and design tools (Claude, Figma and others) to build working prototypes, so we learn from real use rather than static mockups.
• Design everywhere the product shows up — the app, integrations with tools technicians already use, operational dashboards and more.
• Build a lean design system. Give our engineers the building blocks to ship consistent UI without waiting on you.
• Set the bar for design. As our first designer, you'll shape how design is done here — the standard of quality, how we work, and who we hire next.

A few problems you might pick up in your first months: a single approval to set up 50 new joiners, with a clear "48 done, 2 need attention — and why"; a way for teams to see what the AI has learnt about each client, where it came from, and how to undo it; and a simple view that tells an owner the AI is working.

What we're looking for:

• Great product design work you've actually shipped. Consumer or B2B doesn't matter — we care much more about how you think than where you've worked.
• Strong craft and taste. Simple, clean and fast over flashy — think Linear, not a design studio website.
• Comfort going deep on a complex subject. You'll need to learn how things like Microsoft 365 groups and licences work, and enjoy doing it.
• Speed. You prototype in code or with AI tools and get ideas in front of users quickly.
• You use AI every day. You have opinions on what makes AI products feel trustworthy — and what makes them feel risky.
• High ownership and clear writing. You can take a messy problem all the way to something shipped, and explain your thinking simply along the way.

Nice to have:

• You've designed AI or agent products before.
• Early-stage startup or founder experience.
• You can write front-end code (React / Tailwind).

Probably not the right fit if

• Most of your work is brand, marketing, or research.
• You need a detailed spec and a design manager to do your best work.

Why join us?

• Real ownership. We're very early, so you'll shape how design works here — not inherit someone else's system.
• A hard, new problem. AI that takes real actions on real systems is still being figured out. You'll help define what good looks like.
• Fast impact. You'll work directly with the founders and see your work in customers' hands within weeks.

Job Description

This is a remote position.

Our Core Value

• Client Success: Our clients’ success is our success
• Extreme Ownership: We own our work and its outcomes fully
• Proactive Collaboration: Teamwork elevates us all 
• Quality with Pragmatism: We aim for excellence with a focus on practical solutions
• Effective Feedback: Honest, constructive feedback fosters improvement
• Proactive Collaboration: Teamwork elevates us all

Experience Level

​We're looking for a seasoned Product Manager with at least 4 years of experience building user-centric products. You should be a "product craftsperson" who can demonstrate a history of driving tangible, impactful results

Role Overview 

As a Product Manager, you will be responsible for the entire product lifecycle, from initial concept to launch and beyond. You'll act as the central hub, working with stakeholders and clients to define product roadmaps and success metrics.

A key part of your role will be to deeply understand customer and business needs and translate them into clear, actionable requirements for the development team. You will own the product backlog, analyze performance data to identify opportunities, and partner closely with design and engineering to ensure successful execution

Key Responsibilities

• Product Strategy & Execution: You will define and document product requirements, create and maintain a prioritized backlog, and ensure business needs are met throughout the design, development, and delivery phases.
• Data-Driven Decision Making: You will use your strong analytical and problem-solving skills to gather, analyze, and interpret data to prove or disprove hypotheses and guide product evolution. Expertise in Excel and SQL is essential for this.
• Stakeholder & Client Management: You will communicate with internal and external teams, including clients, to manage expectations, present product status, and gather feedback. Strong consultative, listening, and presentation skills are crucial.
• Cross-Functional Collaboration: You will coordinate with various teams—including design, engineering, sales, and support—to build, manage, and evolve the product. A solid understanding of software engineering concepts will help you drive product strategy effectively

Requirements

What We're Looking For

• Product Mindset: You'll be a central figure, coordinating with various teams to build and support the product
• Agile Experience: You must have experience working within Agile and Extreme Programming methodologies in a continuous deployment environment
• Technical Acumen: You should have a solid understanding of software engineering concepts to help drive product strategy
• Exceptional Communication: You should have strong consultative, listening, and presentation skills to effectively communicate with clients and stakeholders
• Analytical and Problem-Solving Skills: We need someone with a strong ability to understand complex business environments and to dive into data using Excel and SQL to derive meaningful insights.
• Attention to Detail: You will need to create clear and precise product documentation and assist in the sales and pre-sales process

Benefits

What We Offer 

• Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.  
• Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk. 
• Cutting-Edge Projects: Work on exciting projects with the latest AI technologies   
• Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance. 
• Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind. 
• And More: Extra perks to support your well-being and professional growth. 

Work Environment 

• Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results. 
• Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered. 
• Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team. 

Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Ungrammary is a leading UX/UI and product design agency based in Mumbai, India, working with global brands and ambitious companies to create meaningful digital products and experiences. Our work spans technology, fintech, healthcare, SaaS, retail, and consumer products, with products designed by our team already being used by millions of people. We work with brands including Adobe, Fossil Group, VMware, Kotak Mahindra Bank, and other leading organizations.

We're looking for a Senior UX Designer who can take ownership of complex design problems from ambiguity to execution. Someone who can move comfortably between UX strategy, interaction design, visual design, and product thinking — while bringing clarity to both the team and the client.

You should be comfortable challenging assumptions, asking the right questions, articulating your decisions, and taking a product from an early problem space to a thoughtful, polished experience.

What You'll Do

• Own UX design across projects, from understanding the problem and defining user needs to delivering polished digital experiences.
• Translate complex business and user problems into clear product and design directions.
• Lead user flows, information architecture, interaction models, wireframes, prototypes, and high-fidelity UI design.
• Make thoughtful design decisions and clearly communicate the reasoning behind them to clients, stakeholders, and internal teams.
• Work closely with founders, clients, product managers, developers, researchers, and other designers to shape product experiences.
• Take ownership of design quality across projects and ensure that the final experience is both strategically sound and exceptionally crafted.
• Create scalable design systems, components, and patterns that enable consistency across products.
• Think deeply about interaction design, user behaviour, edge cases, and the details that make an experience feel intuitive.
• Identify gaps in a product or design direction and proactively propose better solutions rather than simply executing requirements.
• Present and defend design decisions with clarity, adapting your communication to different stakeholders.
• Contribute to product strategy, storytelling, workshops, and client conversations beyond the scope of UI/UX execution.
• Mentor and provide constructive feedback to junior and mid-level designers.
• Stay curious about emerging design tools, technologies, and AI workflows and continuously evolve how you work.

What We're Looking For

• 4–6 years of experience in UX/UI, product design, or a related field.
• Exceptional UI aesthetics and a high level of attention to detail.
• Strong understanding of information architecture, user flows, interaction design, prototyping, and usability.
• Ability to think beyond individual screens and understand the larger product ecosystem.
• Strong product thinking and the ability to balance user needs, business goals, and technical constraints.
• Ability to independently take ownership of a project or significant workstream.
• Strong communication and presentation skills, with the ability to articulate and defend design decisions.
• Proficiency in Figma and modern product design workflows.
• Experience working with design systems and scalable product interfaces.
• A portfolio demonstrating strong visual craft and thoughtful UX thinking.
• Curiosity and adaptability — you actively explore new tools and ways of working rather than relying on a fixed process.

Bonus Points

• Experience working on fintech or other complex digital products.
• Experience working directly with clients or cross-functional product teams.
• Experience leading design discussions, workshops, or design reviews.
• Experience mentoring junior designers or reviewing design work.
• Familiarity with AI-assisted design and prototyping workflows.
• Experience contributing to or building design systems.
• Experience working in an agency or consulting environment across multiple products and industries.

We are looking for a highly strategic and execution-oriented Senior Product Manager / Product Manager – CMS & Digital Experience Platform to drive the evolution of Milestone’s AI-first CMS and Digital Experience capabilities.

This role requires a product leader who can deeply understand enterprise customer problems, market trends, AI-led content evolution, SEO/GEO dynamics, Personalization, and modern web experience requirements while partnering closely with Engineering, Design, GTM, Customer Success, and Enterprise Customers.

You will own product strategy, roadmap prioritization, customer outcomes, adoption metrics, Customer communication, and feature execution for our next-generation CMS platform.

Problems We Are Looking to Solve

• Enterprise-scale AI-driven content management
• Discoverability across Search and Generative AI ecosystems
• AI-powered content optimization and governance
• SEO/GEO-native digital experiences
• Conversion-focused, hyper-personalized customer journeys

Key Responsibilities

Strategic Vision & Leadership

• Define and execute product vision and roadmap\
• Drive AI-first product innovation
• Conduct market and competitive analysis
• Translate customer pain points into scalable solutions
• Understand customer churn and derive strategies to reduce future churn

Operational Excellence & Growth

• Own product lifecycle from ideation to launch
• Create PRDs, user stories, and documentation
• Drive roadmap execution with Engineering teams
• Monitor adoption, engagement, and retention KPIs

Innovation & Culture

• Champion AI-native product thinking
• Foster innovation and accountability culture
• Evangelize product capabilities internally and externally
• Stay ahead of CMS, Digital asset management and AI trends

Cross-Functional Alignment

• Collaborate with Engineering, UX, Marketing, Sales, and CS teams
• Partner with Product Marketing for GTM initiatives
• Support enterprise sales cycles and customer workshops

Customer Impact

• Act as voice of the customer
• Improve customer adoption and success outcomes
• Ensure measurable business impact

Talent & Empowerment

• Mentor junior product team members
• Promote ownership and continuous learning
• Strengthen product management best practices

Ideal Candidate Profile

The ideal candidate is a customer-centric product leader with strong experience in B2B SaaS platforms, CMS technologies, AI-led digital experiences, and enterprise-scale product management.

Required Experience & Qualifications

• 8+ years of Product Management experience in B2B SaaS
• Experience with CMS, Digital Experience Platforms, or Martech
• Strong understanding of APIs and modern web architectures
• Experience collaborating with Engineering and Design teams
• Strong analytical and communication skills

Key Focus Areas

• AI-native CMS innovation
• SEO/GEO-first digital experiences
• Enterprise content scalability
• Product-led growth and adoption

Capabilities

1. Product Strategy & Roadmapping

2. Enterprise SaaS Product Management

3. AI-first Product Thinking

4. Agile Product Development

5. Customer Discovery & Validation

6. Data-Driven Decision Making

7. Stakeholder Management

8. GTM Collaboration

KPI and Metrics

1. Product Adoption

2. Customer Engagement & Retention

3. Time-to-Market

4. Customer Satisfaction

5. Platform Performance

6. Revenue Influence

7. Product Usage Growth

8. Customer Success Outcomes

Qualifications

• Bachelor’s degree in Engineering, Computer Science, or related field
• MBA preferred
• Product or Agile certifications are a plus

What We Offer

• Competitive compensation and incentives
• Opportunity to build AI-first products
• Exposure to global enterprise customers
• Career growth and leadership opportunities
• Collaborative and innovative culture

How to Apply

Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and vision for the role plus previous experience align with key attributes, responsibilities, clear wins or learnings.   

Why Milestone

• AI-first Digital Experience Platform
• SEO/GEO-native CMS leadership
• Founder-led innovation culture