Content Writer

Role Overview:

We are looking for a dynamic and articulate Pre-Sales Associate to be the first point of contact for our prospective customers. You will be responsible for lead qualification, understanding customer needs, product/service demo, proposal coordination and supporting the sales closure process.

Key Responsibilities:

1. Lead Management: Handle inbound leads from website, referrals, and social media. Qualify leads through initial calls and understand requirements of customers.

2. Client Need Analysis: Conduct discovery calls to understand expectations of the customer.

3. Pitch & Demo: Give initial presentation of our services to prospective customers virtually and in-person.

4. Proposal & Documentation: Coordinate with Research, Content and Design teams to prepare customized proposals, presentations, and MoUs.

5. CRM & Follow-ups: Maintain lead pipeline in CRM/Google Sheets, do regular follow-ups, and ensure timely closure support for the Sales Head.

6. Market Research: Track potential customers and create database of prospects state-wise.

7. Coordination: Work closely with Sales, Operations and Strategy teams for smooth handover after deal closure.

Required Skills & Qualifications:

- Excellent communication skills in English, Hindi and Kannada (Marathi/Telugu/Tamil is an added advantage)

- Strong presentation and interpersonal skills

- Proficiency in MS Office - PowerPoint, Excel, Google Suite

- Should be comfortable with targets and flexible with working hours.

Renumeration: Will be decided as per their assessment and interview and their earlier work experience if any.

We are seeking a Senior Technical Engineer to provide L2/L3 support for enterprise network infrastructure including SD-WAN, Security, Wireless, and NAC solutions.

Key Responsibilities

• Troubleshoot complex network issues (LAN/WAN/SD-WAN)
• Manage Firewall policies and security configurations
• Support Cisco ISE (NAC) deployments and troubleshooting
• Handle WiFi controller and access point configurations
• Work on Zscaler and secure internet gateway issues
• Coordinate with OEM/vendor TAC teams
• Perform root cause analysis (RCA)
• Guide junior engineers

Required Skills

• Strong knowledge of Routing & Switching
• Experience with SD-WAN (Viptela or similar)
• Firewall experience (Palo Alto / Fortinet / Cisco / Checkpoint)
• Cisco ISE knowledge
• Wireless troubleshooting experience
• Understanding of security best practices

Experience

• 4–8 years in Network Operations / Enterprise Networking

Team Leader job description

We are looking for an experienced, self-driven and motivated Team Leader to join our team!  As our Team Leader, you will be responsible for supervising, overseeing, leading, managing, rewarding, and motivating.

Team Leader duties and responsibilities

• Set clear team goals and KPIs
• Delegate tasks and set sales target
• Oversee day-to-day teams' operation and performance
• Do regular performance evaluation
• Create a healthy and motivating work environment and atmosphere
• Communicate with teams about their performance
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members’ feedback and resolve any issues or conflicts
• Plan and organize team-building activities

Team Leader requirements

• 2 years of experience as a Team Leader or similar role
• In-depth knowledge of performance metrics
• Good PC skills, especially MS Excel
• Experience with organizing training programs
• Sense of ownership and pride in your performance and its impact on the company’s success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Note:

1) Preferably should have handled telesales team in banking sector( Loans,Credit card etc) but not mandate

2) At Least 1 year experience in the same field.

Requirements

• 5+ years of experience in professional Web Development
• Proven software development experience in Core PHP, Codeigniter, WordPress; Laravel is a plus.
• Must have 2+ yrs experience in VueJs.
• Experience in ReactJs, NodeJs is a plus.
• Excellent Software Design and Architecting capabilities
• Complete familiarity with client-side scripting and Angular JS, Ember JS , JavaScript frameworks, including jQuery.
• Complete familiarity and expertise in web markup, including HTML5, CSS3.
• Expertise in third party API integration - payment gateways, Storage, Streaming services, etc.
• Complete familiarity and experience working with JSON / XML and REST API structure
• Familiar with Continuous Integration/Continuous Deployment technologies such as Bitbucket, Jenkins and Git
• AWS/Google Cloud Deployment is a must; Devops capability is a plus.
• Excellent knowledge of relational databases, version control tools and of developing web services.
• Sound Database experience with MySQL and PostgreSQL experience
• A sound knowledge of Object-Oriented (OOPS) Programming & Design Pattern.
• Agile and Iterative (TDD) development expertise.

Evora is an international system integrator with focus on mobile and user experience (UX). We are a trusted partner for innovative digital maintenance and service solutions for global and regional customers in Europe, North America, Asia & Pacific. As SAP Gold Partner, Service Now Specialist and Click partner (by Salesforce), we offer consulting services, software development, quality assurance services and system integration based on standard components and products, as well as support & application management. By implementing best-practice solutions while optimizing their processes we help our customers to be successful in tomorrow's world.

Desired Profile:

• Experience with other ITSM software (BMC, Landesk, Cherwell, Heat, Axios, HP,etc.)
• Experience with development and implementation of ServiceNow ITSM modules
• System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
• Experience with extending the ServiceNow schema to custom applications
• Understands technical and functional design requirements related to ServiceNow Create and manage scripts and workflow
• Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications like ServiceWatch, GRC etc.
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system. Fundamental understanding of ITSM, ITIL or CMDB  
• Experience presenting and conducting demo reviews with client stakeholder
• Experience with ServiceNow's ServiceWatch and/or Discovery tools
• Custom UI Changes with usage of Web Technologies such as DOM, HTML changes
• Advanced experience with ServiceNow implementations
• Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly

Duties and responsibilities 

• Develop and maintain simple to complex .net applications  
•  Deliver the quality code, on time  
•  Participate in agile development process to ensure project deliverables are met, on time and of high quality  
•  The quality and completeness of assignments, including initial design, development, bug fixing, quality engineering, documentation, and general product maintenance  
•  To understand specification document and perform coding as per the design and standards & guide lines which are defined by Immediate Lead/Manager  
• Doing impact analysis and resolving in-process problems independently, or with minor input from the senior engineering /technical lead Skills and Experience  

Skills  

• Minimum 3 years of Experience in .Net Framework, C#,ASP.Net,  
• In depth knowledge and experience with web development technologies including ASP.NET, Web API  
•  Have strong concepts of OOPS, Database(T-SQL) Programming  
• Excellent analytical and problem-solving skills