Site Reliability Engineer

Associate Principal Engineer, Linux Administrator

Location: Bengaluru, India (Hybrid)

Employment Type: Full-time

Experience:9-11 years

Job description

REQUIREMENTS:

• Strong experience in DevOps, Platform Engineering, and Infrastructure Automation
• Deep hands-on expertise in Linux Administration (RHEL, CentOS, Ubuntu) – OS hardening, security, patching, and performance management (Must Have)
• Strong experience with Cloud Technologies – Public & Private Cloud environments (Must Have)
• Hands-on experience with Infrastructure as Code (IaC) using Terraform (Must Have)
• Strong automation expertise using Ansible for configuration management and infrastructure provisioning (Must Have)
• Experience building and managing CI/CD pipelines and end-to-end deployment automation
• Strong experience with Kubernetes administration, orchestration, and cluster management (Must Have)
• Hands-on experience with Docker containerization and Helm package management
• Experience managing large-scale development and infrastructure environments
• Strong understanding of Networking concepts, connectivity, design, troubleshooting, and network automation
• Experience with Observability & Monitoring tools and best practices
• Experience with Proxmox virtualization platform administration and management
• Knowledge of Edge Technologies and distributed infrastructure environments
• Basic understanding and administration of Active Directory (AD)
• Experience implementing AI-driven Automation solutions and operational efficiencies
• Strong understanding of infrastructure security, compliance, and governance
• Experience working in Agile/Scrum environments
• Strong troubleshooting, analytical, and problem-solving skills
• Excellent communication and stakeholder management skills

RESPONSIBILITIES:

• Design, build, and manage scalable infrastructure platforms across cloud and on-premise environments
• Administer and maintain Linux servers including security hardening, patching, performance tuning, and troubleshooting
• Develop and manage Infrastructure as Code (IaC) solutions using Terraform
• Automate infrastructure provisioning, configuration management, and operational tasks using Ansible
• Design, implement, and maintain CI/CD pipelines for application and infrastructure deployments
• Deploy, manage, and optimize Kubernetes clusters and containerized workloads
• Manage Docker environments and Helm-based application deployments
• Design and implement network solutions ensuring security, reliability, and scalability
• Monitor infrastructure health, performance, and availability using observability and monitoring tools
• Manage and support Proxmox virtualization environments
• Implement AI-driven automation initiatives to improve operational efficiency and reduce manual effort
• Support edge infrastructure deployments and distributed computing environments
• Collaborate with development, security, and operations teams to deliver reliable platform services
• Troubleshoot production incidents and perform root cause analysis
• Define infrastructure standards, automation frameworks, and operational best practices
• Ensure high availability, scalability, security, and reliability of infrastructure platforms
• Mentor junior engineers and provide technical leadership on DevOps and platform engineering initiatives
• Participate in Agile ceremonies and contribute to continuous improvement initiatives
• Work closely with stakeholders to understand infrastructure requirements and deliver optimal solutions

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related fields

REVIEW CRITERIA:

MANDATORY:

• Strong Hands-On AWS Cloud Engineering / DevOps Profile
• Mandatory (Experience 1): Must have 12+ years of experience in AWS Cloud Engineering / Cloud Operations / Application Support
• Mandatory (Experience 2): Must have strong hands-on experience supporting AWS production environments (EC2, VPC, IAM, S3, ALB, CloudWatch)
• Mandatory (Infrastructure as a code): Must have hands-on Infrastructure as Code experience using Terraform in production environments
• Mandatory (AWS Networking): Strong understanding of AWS networking and connectivity (VPC design, routing, NAT, load balancers, hybrid connectivity basics)
• Mandatory (Cost Optimization): Exposure to cost optimization and usage tracking in AWS environments
• Mandatory (Core Skills): Experience handling monitoring, alerts, incident management, and root cause analysis
• Mandatory (Soft Skills): Strong communication skills and stakeholder coordination skills

ROLE & RESPONSIBILITIES:

We are looking for a hands-on AWS Cloud Engineer to support day-to-day cloud operations, automation, and reliability of AWS environments. This role works closely with the Cloud Operations Lead, DevOps, Security, and Application teams to ensure stable, secure, and cost-effective cloud platforms.

KEY RESPONSIBILITIES:

• Operate and support AWS production environments across multiple accounts
• Manage infrastructure using Terraform and support CI/CD pipelines
• Support Amazon EKS clusters, upgrades, scaling, and troubleshooting
• Build and manage Docker images and push to Amazon ECR
• Monitor systems using CloudWatch and third-party tools; respond to incidents
• Support AWS networking (VPCs, NAT, Transit Gateway, VPN/DX)
• Assist with cost optimization, tagging, and governance standards
• Automate operational tasks using Python, Lambda, and Systems Manager

IDEAL CANDIDATE:

• Strong hands-on AWS experience (EC2, VPC, IAM, S3, ALB, CloudWatch)
• Experience with Terraform and Git-based workflows
• Hands-on experience with Kubernetes / EKS
• Experience with CI/CD tools (GitHub Actions, Jenkins, etc.)
• Scripting experience in Python or Bash
• Understanding of monitoring, incident management, and cloud security basics

NICE TO HAVE:

• AWS Associate-level certifications
• Experience with Karpenter, Prometheus, New Relic
• Exposure to FinOps and cost optimization practices

Job role: Systems Engineer (L2)

Location: Remote/Bengaluru

Experience: 3-6 years

About the Role:

We are looking for a Systems Engineer (L2) to join our growing infrastructure team. You will be responsible for managing, optimizing, and scaling our cloud communication platform that handles billions of messages and voice calls annually.

Key Responsibilities:

 — Design, deploy, and maintain scalable cloud infrastructure — AWS/GCP/Azure.

 — Manage and optimize networking components — routers, switches, firewalls, load balancers.

 — Handle incident response — monitor systems, identify issues, resolve production problems.

 — Implement DevOps best practices — CI/CD pipelines, automation, containerization.

 — Collaborate with backend and product teams on system architecture.

— Performance tuning — ensure high availability and reliability of platform.

— Security management — implement security protocols and compliance standards.

Required Skills:

Technical:

• Linux/Unix administration — strong fundamentals
• Networking — TCP/IP, DNS, BGP, VoIP protocols
• Cloud platforms — AWS/GCP/Azure — minimum 2 years
• DevOps tools — Docker, Kubernetes, Jenkins, CI/CD
• Monitoring tools — Grafana, Prometheus, Kibana, Datadog
• Scripting — Python, Bash, Shell
• Databases — MySQL, PostgreSQL, Redis

Soft skills:

• Strong problem-solving under pressure
• Good communication — English written and verbal
• Team player — collaborative mindset

Good to Have:

• Experience in telecom/CPaaS/cloud communications industry
• Knowledge of VoIP, SIP, RTP protocols
• AI/ML operations experience
• CCNA/AWS certifications

We are front runners of the technological revolution with an inexhaustible passion for technology! DevOn is the technical organization that originated from Prowareness. We are the company at the forefront of leading DevOps transformations and setting up High Performance Distributed DevOps teams with leading companies worldwide. DevOn helps market leaders to take the next step in software delivery. We consist of a dynamic team, in which personal growth is central!

About You

You have 6+ years of experience in AWS infra Automation. This is a fantastic opportunity to work in a fast-paced operations environment and to develop your career in Cloud technologies, particularly Amazon Web Services.

You are building and monitoring CI/CD pipeline in AWS cloud. This is a highly scalable backend application building on Java platform. We need a resource who can troubleshoot, diagnose and rectify system service issues.

You’re cloud native with Terraform as an orchestration. You would use Terraform as a key Orchestration in Infrastructure as Code.

You're comfortable driving. You prefer to own your work streams and enjoy working in autonomy to progress towards your goals.

 You provide an incredible support to the team. You sweat the small stuff but keep the big picture in mind. You know that a pair programming can give better result

An ideal candidate is/are:

This is a key role within our DevOps team and will involve working as part of a collaborative agile team in a shared services DevOps organization to support and deliver innovative technology solutions that directly align with the delivery of business value and enhanced customer experience. The primary objective is to provide support to Amazon Web Services hosted environment, ensure continuous availability, working closely with development teams to ensure best value for money, and effective estate management.

• Setup CI/CD Pipeline from scratch along with integration of appropriate quality gates.
• Expertise level knowledge in AWS cloud. Provision and configure infrastructure as code using Terraform
• Build and configure Kubernetes-based infrastructure, networking policies, LBs, and cluster security. Define autoscaling and cost strategies.
• Automate the build of containerized systems with CI/CD tooling, Helm charts, and more
• Manage deployments and rollbacks of applications
• Implement monitoring and metrics with Cloud watch, Newrelic
• Troubleshoot and optimize containerized workload deployments for clients
• Automate operational tasks, and assist in the transition to service ownership models.

We are looking for a Sr. Engineer DevOps and SysOps, who is responsible for managing AWS and Azure cloud computing.  Your primary focus would be to help multiple projects with various cloud service implementation, create and manage CI/CD pipelines for deployment, explore new services on cloud and help projects to implement them.

Technical Requirements & Responsibilities

1. Have 4+ years’ experience as a DevOps and SysOps Engineer.
2. Apply cloud computing skills to deploy upgrades and fixes on AWS and Azure (GCP is optional / Good to have).
3. Design, develop, and implement software integrations based on user feedback.
4. Troubleshoot production issues and coordinate with the development team to streamline code deployment.
5. Implement automation tools and frameworks (CI/CD pipelines).
6. Analyze code and communicate detailed reviews to development teams to ensure a marked improvement in applications and the timely completion of projects.
7. Collaborate with team members to improve the company’s engineering tools, systems and procedures, and data security.
8. Optimize the company’s computing architecture.
9. Conduct systems tests for security, performance, and availability.
10. Develop and maintain design and troubleshooting documentation.
11. Expert in code deployment tools (Puppet, Ansible, and Chef).
12. Can maintain Java / PHP / Ruby on Rail / DotNet web applications.
13. Experience in network, server, and application-status monitoring.
14. Possess a strong command of software-automation production systems (Jenkins and Selenium).
15. Expertise in software development methodologies.
16. You have working knowledge of known DevOps tools like Git and GitHub.
17. Possess a problem-solving attitude.
18. Can work independently and as part of a team.

Soft Skills Requirements

1. Strong communication skills
2. Agility and quick learner
3. Attention to detail
4. Organizational skills
5. Understanding of the Software development life cycle
6. Good Analytical and problem-solving skills
7. Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities
8. Should have a high level of energy working as an individual contributor and as a part of team.
9. Good command over verbal and written English communication

Must Have Skills

• AWS Solutions Architect and/or DevOps certification, Professional preferred
• BS level technical degree or equivalent experience; Computer Science or Engineering background preferred
• Hands-on technical expertise on Amazon Web Services (AWS) to include but not limited to EC2, VPC, IAM, Security groups, ELB/NLB/ALB, Internet gateway, S3, EBS and EFS.
• Experience in migration-deployment of applications to Cloud, re-engineering of application for cloud, setting up OS and app environments in virtualized cloud
• DevOps automation, CI/CD, infrastructure/services provisioning, application deployment and configuration
• DevOps toolsets to include Ansible, Jenkins and XLdeploy, XLrelease
• Deploy and configuration of Java/Wildfly, Springboot, JavaScript/Node.js and Ruby applications and middleware
• Scripting in Shell (bash) and Extensive Python
• Agile software development
• Excellent written, verbal communication skills, presentation, and collaboration skills - Team leadership skills
• Linux (RHEL) administration/engineering

Experience:

• Deploying, configuring, and supporting large scale monolithic and microservices based SaaS applications
• Working as both an infrastructure and application migration specialist
• Identifying and documenting application requirements for network, F5, IAM, and security groups
• Implementing DevOps practices such as infrastructure as code, continuous integration, and automated deployment 
• Work with Technology leadership to understand business goals and requirements
• Experience with continuous integration tools
• Experience with configuration management platforms
• Writing and diagnosing issues with complex shell scripts
• Strong practical application development experience on Linux and Windows-based systems