Order Management Executive (Order, Warranty & Returns)- KPO

Role: Sales Support

Company Name

Savex Technologies Pvt. Ltd.

Location

Officer Sales Support:

Bangalore

Mode of Working

Work Form Office

Days of Working

6 days a week (1st and 2nd Saturdays are off and 3rd and 4th Saturdays are half days)

Responsibilities

• Process sales orders and ensure timely order punching in ERP
• Coordinate with warehouse for stock availability and dispatch planning
• Prepare invoices, e-way bills, and related dispatch documentation
• Maintain daily sales MIS and stock reports
• Ensure accurate GRN and stock entries in ERP
• Follow up with sales team for pending orders, approvals, and documentation
• Coordinate with accounts for billing, payment follow-ups, and claim
• reconciliation
• Maintain proper documentation and systematic record filing
• Assist sales team with product availability updates and order status
• Monitor dispatch timelines and coordinate with transporters
• Support in claim processing and issue resolution
• Ensure ERP entries are accurate and updated on real-time basis

Qualification

• Graduate (any stream); B.Com / BBA preferred
• 3–5 years of experience in sales coordination / warehouse support / back
• office operations
• Working knowledge of ERP systems (SAP / Tally / Busy or similar) Strong command over MS Excel (VLOOKUP, Pivot, basic formulas
• preferred) Good communication and inter-department coordination skills
• Ability to multitask and work under pressure

Interview process

Face to Face

Quick Commerce & E-commerce Executive

About the Role

We are looking for a Quick Commerce & E-commerce Executive to manage day-to-day operations across our online sales channels, including quick commerce platforms, marketplaces, and D2C operations. The ideal candidate should be detail-oriented, proactive, and comfortable managing inventory, order flow, and platform coordination.

Key Responsibilities

• Manage product listings and operations across quick commerce and e-commerce platforms
• Coordinate inventory planning and stock updates across channels
• Monitor order flow, fulfillment, and dispatch timelines
• Schedule and track FBA and marketplace shipments
• Coordinate with warehouse, logistics, and platform partners
• Track stock levels and prevent inventory stock-outs
• Monitor returns, cancellations, and operational issues
• Ensure smooth backend operations across all sales channels
• Generate and maintain operational reports as required

Requirements

• 1–3 years of experience in e-commerce, marketplace, or quick commerce operations
• Experience working with platforms such as Amazon, Flipkart, Blinkit, Zepto, Swiggy Instamart, BigBasket, or similar
• Familiarity with Shopify, Shiprocket, marketplace portals, and FBA operations
• Understanding of inventory management and order fulfillment processes
• Strong attention to detail and organizational skills
• Ability to coordinate with multiple stakeholders and solve operational issues
• D2C or consumer brand experience preferred

What We're Looking For

• Strong ownership mindset
• Excellent execution and follow-through
• Problem-solving attitude
• Ability to work in a fast-paced environment
• Willingness to learn and grow with the company

Location

Full-time, in-office role near Kudlu Gate Metro Station, Bangalore.

Operations Executive

Experience: 0–2 years |

Team: Operations Team

Job Description Operations Executive is responsible for managing day-to-day operations, ensuring smooth workflows, and improving processes for enhanced efficiency. They act as a bridge between various teams, including sales, customer service, and finance, to ensure operational excellence and compliance with company policies. This role requires strong analytical, problem-solving, and organizational skills to support the company’s objectives and deliver exceptional service to clients. Key Responsibilities • Manage day-to-day deal and investment operations • Coordinate with Sales/RMs, Business, Tech & Marketing teams • Ensure updated deal dockets, trackers and operational MIS • Analyse investor, investment and deal-level data • Work extensively on Excel / Google Sheets • Use basic SQL for data extraction and analysis • Support investor-related processes including payouts, reinvestments and settlements • Coordinate with internal teams for documents and pending requirements • Identify operational gaps and drive issues to closure • Support new features/process launches and testing • Identify opportunities for process improvement and automation

Requirements • 0–2 years of experience in Operations / FinTech / Financial Services / Sales Operations • Strong Excel/Google Sheets skills • Good analytical and problem-solving ability • Strong attention to detail • Good communication and stakeholder-management skills • Ability to manage multiple tasks and follow through independently • Interest in financial/investment products is a plus

Internship duration - 3 months

Conversion to a full-time position after the internship will be based on performance. 

Location: Chennai (On-site)

Experience: Minimum 2+ years in e-commerce operations

About the Company

A leading premium menswear brand with a strong omni-channel presence across India. The company is known for its high-quality apparel and growing e-commerce footprint via its own platform and leading marketplaces.

Role Overview

The Ecommerce Manager – Operations will be responsible for ensuring seamless marketplace operations, catalog accuracy, supply chain coordination, and operational excellence across platforms. This role requires strong analytical skills, vendor management capabilities, and hands-on execution to support digital growth.

Key Responsibilities

• Marketplace Operations: Manage daily operations across Amazon, Flipkart, Myntra, Ajio, TataCliq, and other marketplaces.
• Catalog Management: Oversee product listings, SKU creation, stock updates, and campaign readiness.
• Order Fulfillment: Coordinate with supply chain teams to ensure timely dispatches, inventory accuracy, and smooth customer experience.
• Vendor & Partner Coordination: Liaise with marketplace SPOCs, logistics partners, and internal teams for operational efficiency.
• Performance Monitoring: Track KPIs including order accuracy, turnaround time, returns, and reconciliation.
• Process Optimization: Identify gaps, streamline workflows, and implement automation for efficiency.
• Compliance & Reporting: Ensure adherence to marketplace policies and generate weekly/monthly operational reports.

Desired Skills & Competencies

• Strong knowledge of e-commerce operations and marketplace workflows
• Advanced proficiency in MS Excel; familiarity with ERP/e-commerce tools preferred
• Analytical mindset with problem-solving orientation
• Excellent communication and stakeholder management skills
• Ability to work on-site in Chennai with cross-functional teams

Education

• Bachelor’s degree in Business, Commerce, or related field
• MBA preferred but not mandatory

Note: The interested professionals with relevant experience should be currently based in South India.

Role Description

This is a full-time on-site role located in Bengaluru for a Warehouse & Dispatch Executive specializing in D2C Operations. Responsibilities include overseeing daily warehouse operations, managing dispatch and logistics, coordinating with internal and external stakeholders, ensuring accurate and timely deliveries, and maintaining compliance with operational standards. The role also requires efficient handling of customer queries related to deliveries, ensuring prompt resolution to maintain a high level of customer satisfaction.

Qualifications

• Proficiency in Dispatching and understanding logistics processes
• Strong Customer Service and Customer Satisfaction skills
• Excellent Communication and Phone Etiquette skills
• Organizational and time-management skills for managing operations efficiently
• Ability to work collaboratively with teams and external partners
• Prior experience in warehousing or dispatch operations is preferred but not mandatory
• Basic understanding of inventory management systems is a plus

Key Responsibilities

• Maintain accurate inventory records and stock levels
• Pick, pack, and dispatch daily orders
• Process and schedule orders via Shopify and Shiprocket
• Coordinate with courier partners for pickups and deliveries
• Track shipments and resolve delivery issues
• Manage returns and ensure proper inventory reconciliation
• Maintain warehouse organization and hygiene

Requirements

• 1–2 years experience in D2C / e-commerce operations
• Hands-on experience with Shopify and Shiprocket
• Basic understanding of inventory management
• Detail-oriented and reliable
• Comfortable with daily in-office work

📢 **E-COMMERCE PROCESS | WORK FROM HOME**

💼 **LOB:** Voice Process

🏠 **Mode:** WAHA (Work From Anywhere)

💰 **Salary:** ₹18,000 CTC | ₹14,000 In-Hand

**Eligibility**

* 12th Pass & Graduates

* Male & Female Candidates

* Experienced Candidates 6 months on papers

* Good Communication Skills

**System Requirements**

* Core i5, 8th Gen or above

* 8 GB RAM

* Windows 10 or above

* Camera Mandatory

* Minimum 20 Mbps Upload & Download

* USB Headset with Noise Cancellation

**Role:** Handle customer queries related to e-commerce orders and provide appropriate support through the voice process.

⚠️ **Important:** This meeting is **only for experienced candidates.**

• 💻 **Join the meeting from a laptop only.**

Starbond is seeking a highly motivated and experienced Supply Chain Manager to oversee the end-to-end operations of our eCommerce supply chain. This remote position requires a dynamic individual with a strong background in supply chain management, particularly within the eCommerce sector, who is eager to contribute to our fast-growing organization.

Key Responsibilities

• Supply Chain Management: Oversee end-to-end eCommerce supply chain operations, ensuring smooth procurement to customer delivery.
• Outsourced Manufacturing: Manage and coordinate outsourced manufacturing operations, ensuring alignment with company standards, quality, and timelines.
• Cross-Functional Collaboration: Collaborate with internal teams (Purchasing, Marketing and Sales) and external partners (suppliers, freight forwarders) for resource optimization and profitability.
• Performance Measurement: Identify reporting needs and deliver concise, accurate reports. Lead the team in implementing best practices and measuring performance using KPIs.
• Data Reporting: Prepare clear, informative business reports for colleagues and management.
• Warehouse & Logistics Expertise: Act as a subject matter expert, aiding in KPI compliance across warehouse functions.
• Continuous Improvement: Drive process enhancements, accuracy improvements, and supply chain efficiency through the development, maintenance and upkeep of SOPs.
• Quality Assurance: Ensure products meet customer expectations upon leaving the warehouse.
• Technology Oversight: Implement and Manage eCommerce supply chain (MRP, ERP, WMS, KATANA and EDI) tech and fulfilment network.
• Cost-Efficient Distribution: Optimize distribution and freight practices.
• Inventory Management: Monitor and optimize inventory levels.
• Cost Studies: Lead cost reduction studies and seek ongoing improvement opportunities.
• Professional Growth: Stay updated on industry trends and best practices.

Qualifications (Mandatory)

• eCommerce Supply Chain Experience: 4+ years of experience.
• Education: Bachelor's degree in Business or Transportation & Logistics.
• Warehouse Knowledge: Strong understanding of warehouse processes.
• Certification: Certified Six Sigma Black Belt or higher.
• Interpersonal Skills: Excellent collaboration skills with cross-functional teams.
• Project Leadership: Demonstrated project leadership and issue resolution.
• Communication Skills: Strong written, verbal, and presentation abilities.
• Problem-Solving: Quick and sound judgment in issue resolution.
• Adaptability: Ability to excel in a fast-paced environment.
• Organization & Decision-Making: Exceptional organizational and decision-making skills.
• Data Analysis: Proficiency in data analysis tools, including Google Sheets and MS Excel.
• Results-Driven: Proactive approach, driven by results, and willing to take ownership of challenges.

Working Hours: Pacific Standard Hours (night shift)

Company Website: https://starbond.com/

Business Operations Executive

Location: Mumbai  •  Experience: 0–2 Years  

▌ ABOUT BXI WORLD

At BXI (Barter Exchange of India), we have reinvented the age-old concept of bartering for the modern Indian enterprise. We empower businesses to let their goods and services work for them — transforming inventory into a powerful engine for growth. Our digital marketplace connects businesses across multiple categories, creating a vibrant B2B community where organizations exchange products and services through the BXI ecosystem.

▌ ABOUT THE ROLE

We are looking for a proactive, adaptable, and people-oriented Business Operations Executive to support our growing Business Operations team. You will work closely with clients, vendors, and internal teams to coordinate day-to-day operations, resolve queries, manage follow-ups, maintain documentation, and ensure tasks move smoothly from requirement to closure. This is a high-ownership role for someone who enjoys learning, taking initiative, and being hands-on in a fast-paced startup environment.

▌ KEY SKILLS

 Client & Vendor Coordination  |   Business Communication  |   Operations & Follow-up  |   MS Office / Excel  |   MIS & Documentation  |   Problem Solving  |   Task Management  |   Process Coordination 

▌ WHAT YOU'LL DO

•    Support the Business Operations team in managing day-to-day operational requirements and ensuring timely task closure

•    Coordinate with clients, vendors, and internal stakeholders to address queries and keep processes moving smoothly

•    Manage order, inventory, delivery, and other operational follow-ups across multiple requirements

•    Maintain accurate documentation, MIS reports, trackers, and operational records using MS Office / Excel / Google Sheets

•    Track timelines, identify gaps or delays, and proactively follow up or escalate issues before they impact delivery

•    Support client and vendor meetings, operational discussions, and on-ground activities whenever required

•    Work closely with different teams to solve operational issues and improve the overall execution process

▌ WHAT WE'RE LOOKING FOR

•    Graduate in Management, Marketing, Mass Media, Technology Management, or a related discipline

•    0–2 years of experience; freshers with strong communication, internship, or relevant corporate exposure are welcome

•    Excellent verbal and written communication skills with confidence in client and vendor interactions

•    Strong working knowledge of MS Office, Excel / Google Sheets, and basic MIS reporting

•    Proactive, go-getter attitude with the ability to take ownership instead of waiting for instructions

•    Comfortable working in a fast-paced, high-pressure startup environment with tight timelines and changing priorities

•    Strong coordination, follow-up, problem-solving, and attention-to-detail skills

•    Flexible and versatile — willing to attend meetings, support on-ground operational activities, and take on varied responsibilities when required

•    Exposure to B2B marketing or startup environments is a plus

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

Job Responsibilities:

Handle last-mile delivery calls to ensure successful order deliveries and reduce RTO.

Contact customers with abandoned carts and assist them in completing their purchases.

Resolve customer queries related to orders, deliveries, returns, exchanges, refunds, and cancellations via phone, WhatsApp, email, or chat.

Coordinate with logistics and internal teams for timely issue resolution.

Maintain accurate records of customer interactions and follow-ups.

Requirements:

Good communication skills in Hindi and English.

Basic computer knowledge (Excel, Google Sheets, CRM/Shopify preferred).

Strong customer service and problem-solving skills.

0–2 years of experience in customer support or telesales is preferred.

Key Skills: Customer Support, Calling, Follow-ups, Order Management, Problem Solving, Communication.