Management Trainee

We are looking for an experienced Java Support Engineer with 4+ years of hands-on experience in supporting and maintaining Java/Spring Boot-based applications. The ideal candidate will be responsible for production support, debugging issues, and ensuring smooth application performance.

Key Responsibilities:

• Provide L2/L3 support for Java/Spring Boot applications in production and non-production environments.
• Perform incident analysis, root cause identification, and apply quick fixes or permanent solutions.
• Handle application deployments, environment monitoring, and performance tuning.
• Collaborate with development, DevOps, and database teams to resolve technical issues.
• Write and debug SQL queries, manage data fixes, and ensure database integrity.
• Use monitoring tools like Splunk, Kibana, or ELK Stack for issue investigation.
• Prepare documentation for recurring issues and maintain knowledge base.

Technical Skills:

• Strong in Core Java, Spring Boot, RESTful APIs
• Good knowledge of SQL / PL-SQL (Oracle / MySQL / PostgreSQL)
• Familiar with Linux/Unix commands and Shell scripting
• Exposure to microservices architecture and CI/CD tools (Jenkins, Maven)
• Hands-on experience with application monitoring and log analysis tools
• Knowledge of cloud (AWS / Azure) environments is a plus

Soft Skills:

• Strong problem-solving and analytical mindset
• Good communication and teamwork skills
• Ability to work under pressure and handle on-call support if required

• B-Tech / B.E. from a reputed college / university

• Strong problem solving and analytical skills
• Good knowledge of Core Java, JSP and Servlet
• Fluency in programming constructs
• Good expertise in working with databases and Query language.
• Mature, thoughtful, and a natural fit for a collaborative, team-oriented culture
• Hard-working and eager to learn in a fast-paced, innovative environment
• Spring Boot & Microservices architecture
• Strong foundation and expert knowledge in the area of Core Java and J2EE standards.
• Sprint IOC & Spring MVC

• Experience with all levels of operation available to the front-end, such as from creating XHRs in vanilla JS to using a custom wrapper around $resource
• Proficiency with JavaScript and HTML5
• Creating custom, general use modules and components which extend the elements and modules of core AngularJS
• Experience in using build tools like Maven
• Knowledge of AngularJS practices and commonly used modules based on extensive work experience
• Creating configuration, build, and test scripts for continuous integration environments.

As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time.

Who we are

At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution.

With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.

The team

The Telephony platform team maintains a complex set of APIs and microservices that provide the backbone for real-time communication in our products.  Our systems are evolving and we need quality experts to inject confidence and stability into that evolution.   

We are looking for a highly skilled developer who is adept at building scalable test frameworks. A passionate quality leader with excellent written and verbal communication skills, capable of guiding a team to the automation paradise.  If this is your type of paradise then you could be engineering automation systems that the development team will rely on daily.  

Who you are

• Experienced in developing flexible test frameworks and tools that substantially increase developer confidence.
• You work with cloud technologies, including the testing of REST services.
• You implement automatic reporting that will contribute to rapid resolution of failures.
• Capable of bringing together system testing with independently working components.
• Develop and execute comprehensive test strategies.
• You like mentoring other engineers about engineering, automation and testing best practices.

• You independently analyze and troubleshoot advanced Python code and microservices.
• You communicate and work cross-functionally and across management levels.
• You advocate for doing the right thing even if it’s difficult.
  
  

What you will achieve

In your first 3 months: Fluency

• You will develop a deep understanding of the technology stack, network traffic concepts and terminology.
• You will have developed a strong understanding and strategy for the independent nature of our testing needs.
• You will apply that strategy to design and start building an initial framework with reporting.
• You will commit multiple high-value automated tests and start the process of addressing CI failures.

In your first 6 months: Mastery

• You will contribute to design discussions and participate in code reviews. 
• You will continuously learn and expand the automation testing framework. 
• You will contribute to improving functional API documentation. 
• You will take ownership of test failures to ensure our CI system stays reliable.
• You will mentor and coordinate work with other SDETs
• You will start to explore performance and other testing areas of testing needs.

Bonus if you have:

• Knowledge of IP traffic concepts and terminology
• Experience with VoIP, Telecommunication Systems, and Communication technologies
• Familiarity with Google Cloud Platform (GCP), Docker or Kubernetes 
• Build automation that developers can use locally. 
• Hands-on expertise on various VoIP & TDM based testing tools like SIPp, Navtel, Spectra2 
• Experience in load testing complex real-time communication platforms

Benefits

Culture

We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill & Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. 

Compensation and Equity

Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success.

Healthcare and Wellness

Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees!

Equity, Balance, and Belonging

At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

Flexible Work Accommodations 

These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. 

Education

We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.

Meals & Transportation

Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us. 

Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

Exceleron Software is looking for a Perl developer to join our development team.

**This is a fully remote position, even after COVID!**

Exceleron Software provides an integrated energy utility customer engagement suite consisting of Online and Cash Payments, Customer Alerts, Prepay Billing, Online Bill Presentment, Usage Monitoring, and a Mobile App (for both iOS and Android) in both the United States and India.

We have passionate, fun-loving, and exciting people at Exceleron in India and the US. We are looking for people who can have fun at work. We are looking for people with strong communication skills (you should be able to talk about Technology with ease) and be someone who works well as part of a team and enjoys sharing ideas and debating technical options.

You will be expected to provide input in the design of systems and can even provide an opinion on front-end design issues.

Core modules used in our systems: Catalyst, DBIx::Class, Template::Toolkit, Plack, Test::More, Moose, PDF::API2 along with many others. Should have experience in writing tests and doing code reviews and participating in test-driven development. You are also likely to have several CPAN modules, and follow the latest technical developments

Desired Candidate Profile

1) 3-8 years experience in Perl Development with a working knowledge of the following web

2) development stack: HTML/XHTML, CSS, JavaScript, Apache/Nginx Extensive experience with OO Perl

3) Proficient with building/managing relational databases

4) Any perl based web frameworks (Mojolicious, Catalyst, Dancer, CGI Application, or anything else)

*Preference will be given to Active contributors to Perl Mongers/ Programming/Hacking Discussions.